SkyPrep

Vorteile

Setting up courses compared to other systems we have used in the past (I demo'd several before settling on this, and this was our 4th LMS system over the past decade) was SUPER easy! While our unique requirements did require some specific adjustments, they were very eager to assist and made the process pretty seamless. Additionally, they provided us with video calls where they would walk me through certain settings and setup to make sure everything met our specific needs. I was able to upload a course, create quizzes and have it almost fully to our custom settings often times in under an hour!

Nachteile

They don't have 24 hour customer support which does make it a little harder if there is a tech issue after hours or on a holiday (they observe American & Canadian holidays which can lead to 4 days of no service after a weekend), BUT if there is a major system shutdown they will still be responsive, and luckily, we really don't have any system issues. I would just make sure to avoid timing your initial rollout over their holidays as support will be limited if you experience a learning curve.

In Betracht gezogene Alternativen

TalentLMS

Warum SkyPrep gewählt wurde

We had LOTS of technical issues and glitches in the system. Login instructions were constantly not being received by clients (this issue has pretty much disappeared with skyprep) and their customer service could not fix anything from the backend. They couldn't login to see the issue and just required extensive testing on my part. In 3 years, I don't think they ever fixed an issue; I just had to find a workaround.

Zuvor genutzte Software

iSpring Learn

Gründe für den Wechsel zu SkyPrep

Much easier to use in the end. Talent was more expensive and way more complicated than it needed to be.

Vorteile

The ease of setting up training programs is the best feature!

Nachteile

It does not grade multiple choice or fill-in-the blank tests.

Vorteile

Easy to use. User friendly navigations. Easily customizable to your needs.

Nachteile

I have no complaints, this is the software that was perfect for out needs. They have gone above and beyond.

Vorteile

Their course authoring tools are very extensive and with SCORM support for third party courses all areas are covered. Throughout the years of using SkyPrep, they have worked with us helping shape their system to meet the needs of our users. From having a direct account manager to having chat support for more immediate help, they have an amazing customer support system. Their API created the ability to seamlessly integrate into our existing website to make providing our courses even easier.

Nachteile

The reporting features don't cover all data points that we could utilize and with a lot of users reports can sometimes take longer than desired.

In Betracht gezogene Alternativen

Canvas und Moodle

Gründe für den Wechsel zu SkyPrep

- Course authoring tools with test/assessments and the ability to create modular courses using a range of media (Video, PDF, Word, PowerPoint, etc.)- Ability to easily integrate into our existing website using a web API- Affordable- Customer support- User management system with groups- Certificates of completion

Vorteile

Tech support is a key issue, when something does not work correctly I need to take care of the issue immediately and SkPrep's Support team is outstanding. They are with you on every step.

Nachteile

Onboarding took a bit longer than I wanted. Primarily due to the fact that some of their terminologies were different than what I was used to.

Vorteile

Reliable and easy to use...it's an essential tool for STARLINK's delivery to its members.

Nachteile

STARLINK and its member institutions utilize analytics - we'd love to see more robust analytics with SkyPrep.

Vorteile

Intuitive, end user friendly, single sign-on, reliable, GREAT support from our account rep...

Nachteile

No complaints with SkyPrep. It's a great service for us.

Vorteile

User friendly and easy to navigate for non tech individuals.

Nachteile

A technical feature while exiting an exam