MasterControl Manufacturing Excellence

4,5
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4,5
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Cory
  • Branche: Pharmazeutika
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 22.9.2023

Manufacturing Excellence Review

MasterControl has been a great help with implementation of MX. The initial sessions with the SMEs were very beneficial in helping us to gain a thorough understanding of the tool which allowed us to effectively use the tool once our initial implementation phase was finished. They are also excellent at listening to the input that we have given about added functionality and are continually improving the product.

Vorteile

It provides a digital format for documenting production activities. This allows for a reduction in human errors specifically in documentation, as well as the ability to easily collect and analyze data about the manufacturing process.

Nachteile

The largest friction point that we have with MX is a lack of customizability. Our process is very complex and we have found ourselves having to make multi-step workarounds in order to replicate our process.

Kirsten
  • Branche: Biotechnologie
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 7.2.2024

Helps our Client Relations team Immensely

Vorteile

Helps the client relations team reduce paperwork and easy to locate their documents in the system.

Nachteile

I would say Guest Connect for outside users to sign documents in the system from Adobe to MasterControl.

Tracie
  • Branche: Pharmazeutika
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.9.2023

Great for Startup

Mx is a very versatile tool! We are using it not only for manufacturing batch records but also for raw material control records (to capture receiving, inspection, and disposition of raw materials) and have even begun to try using it to capture records for reagent and standards preparation.

Vorteile

We are a startup company and we did not have previously written batch records to integrate into Mx. We are building ours within the solution from the ground up. It is very simple and easy to build in the required controls as well as integrate with other solutions/modules within MasterControl such as Documents, Process, etc.

Nachteile

We have not currently encountered any issues or needs that are not met.

Melissa
  • Branche: Biotechnologie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 19.9.2023

MasterControl Manufacturing Excellence EBR Builder

Reducing of human errors for caluclations, missed steps and legibility.

Vorteile

Features like calucalation of time, weights, enforcing numeric digits, warning when out of specification.

Nachteile

Not allow pictures s and being able to do basic text formatting at phse steps.

Stephen
  • Branche: Pharmazeutika
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 22.9.2023

Easy to build, easy to use, reduces errors

The staff is great, the product is simple to use, but powerful. Would like to see more functionality as the product continues to grow.

Vorteile

The system is easy to understand, MBRs are easy to buildThe system is easy to use, production records are easily understoodHelp reduce errors by setting criteria on entries

Nachteile

With simplicity comes lack of functionality. Would love to see the system be able to interface with SCADA systems to control equipment, or historians more easily to pull data into the production record.

Riley
  • Branche: Pharmazeutika
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 22.9.2023

MasterControl

Vorteile

The ability to link calculation blocks together to drop information from previously filled out boxes is very useful. It makes sampling easier in that sense because we only have to link the calculation once, and it will automatically populate for us.

Nachteile

As a nonGMP lab, the major con is how rigid the MasterControl structure is. Our operations change on the fly, and we cannot account for that given the fact that MasterControl was intended for GMP labs in the first place. This is our major holdup, and we won't be able to implement the system further until it can be more flexible.

Adrienne
  • Branche: Pharmazeutika
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.10.2023

Game Changer for Electronic Batch Records

Vorteile

It is amazing to be able to have batch records transitioned from paper to electronic.The error rate has declined significantly so the time it takes from production to release of the product has increased which is a plus for the business!

Nachteile

The learning curve for myself was a bit longer than I expected but once I figured out what I was doing it is fantastic.

Ashley
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 17.10.2023

Manufacturing is excellent

Overall extremely positive experience! The team loves the ease of use!

Vorteile

Great easy to use template builder. Rollout was simple and easy for users to adopt!

Nachteile

Routing templates for approval by both internal teams and external customers is important.. with the ability to only route the pdf output on a workflow.. we have had to perform more change iterations due to limited builder liscensing.

Frances
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 17.10.2023

MasterControl user review

Overall good once you get trained

Vorteile

Workflows are easily revised and created

Nachteile

Too many routes and ir optional features for a single process.

Phuong
  • Branche: Biotechnologie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 18.11.2022

Mx Review

Vorteile

Ease of use. I was able to quickly figure out how to create a Master Template and a Production Record by following the handouts from MasterControl.

Nachteile

There is no view only capability of production records that are "in-progress". There are functions outside of the Manufacturing Team who rely on real-time data from the production record to set up testing of samples. Because there is no view only of in-progress eBRs, this necessitates work arounds which adds work. The system requires that a User assigned to an Mx Operator Basic to also have a Basic Qx License. This interdependancy should be de-coupled as a User may require to perform full license rights in the Qx module but only Basic operator functions in Mx. I am a system administrator and there are no sys admin manuals or design specs or anything similar to the Documents and Process modules to help with administering the system. As a result, I am learning what is required as use errors occur. For example, how would an Admin know that the Trainee Infocard needs to be released before the User can work in Mx?

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Biotechnologie
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 2.4.2019

Looks better than it works

MaterControl is nice to use as long as you stay in the "Tasks" section, but most of the other functions are not very user friendly, even though the web design may be aesthetically pleasing .

Vorteile

The home page looks super organized, color coded, and well designed. In the tasks folder, the task names and due dates are clearly indicated. You can click on each link to follow through a series of steps and sign off on it.

Nachteile

It is impossible to search any documents by key word, which is a major flaw. It is very difficult to find a needed document and add it to your task list. Even though the dashboard looks good, most of it is not intuitive.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Biotechnologie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 7.3.2019

MasterControl

Vorteile

I like that it is an established software used to control documents. Once you get the hang of it, it's quite easy to use.

Nachteile

As I mentioned, there is a slight learning curve to using MasterControl for your specific needs. However; once you familiarize yourself with the workflow and the specific buttons/fields to fill out, it becomes quite seamless.

Verifizierter Rezensent Mehr Details anzeigen
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 5.7.2018

Makes document management and sharing easy and centralized.

Vorteile

Anyone at the company can see and access relevant documents without having to keep paper. Great if you like the picture-based layout

Nachteile

The icon/picture-based layout is great if that's the way your mind works, but for me personally I can sort through information better if it is text-based.

13 von 13 Bewertungen

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