4,6
Gesamtbewertung
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4,6
Gesamtbewertung
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Kyle
Kyle Mehr Details anzeigen
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 3.3.2021

Codeless Machine Learning Platform

Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.

Vorteile

The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.

Nachteile

The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.

In Betracht gezogene Alternativen

Automation Anywhere

Gründe für den Wechsel zu Grooper

Everything else was good at solving part of the problem, but Grooper had the most holistic application.

Antwort von Grooper

Thank you very much for the review and for choosing Grooper. Grooper is all about augmenting human efforts and we congratulate your success!

Beantwortet am 5.3.2021
Todd
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 14.6.2019

Grooper is a Top Shelf Product

Grooper gave Change Healthcare the ability to process huge diverse client print files and extract the data into a normalized data stream for processing.

Vorteile

One of the key feature of Grooper is the ability to identify, interpret, enhance, and extract data from a large number of media types (TIF, JPG, PDF, Word, Excel, ect...) Another key decision point was there wasn't a requirement for a software developer to write code, a business analyst can use a GUI base application to configure 98% of the extract jobs.

Nachteile

The configuration GUI has so many options to identify and extract data that it can overwhelm an beginner.

Antwort von Grooper

Thank you Todd for the review! Although future release will not "dumb down" configuration possibilities, we're working on combining certain configuration options based on desired outcome. We hope that this and more targeted training curriculum for Grooper ACE training will help new users.

Excited that Change Healthcare is enjoying Grooper!

Beantwortet am 18.6.2019
Marie
Marie Mehr Details anzeigen
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.10.2018

Data Entry for our Old Court Documents.

There is so much less down time on importing documents into our system. The staff take care of us like we are royalty.

Vorteile

It does most of the work for my employees, cuts time on data entry. Would love to use it in our other data entry program through the court.

Nachteile

Using it with Application Extender and doing searches

Antwort von Grooper

Thank you for the review, Marie! Glad you discovered Grooper and looking forward to supporting any future needs.

Beantwortet am 28.5.2019
Laura
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 29.5.2019

Very customizable if you don't mind paying to have them do it

We are using Grooper in our Business Office to scan in multiple types of documents. The process is easy enough for student workers to complete the needed tasks.

Vorteile

There are lots of options on how to manage your documents and the program is fairly reliable. We've had very little downtime since implementation and don't normally need support.

Nachteile

It's very complex to set up if you want to add or change something. The documentation isn't as helpful as it could be. There is a how-to section that doesn't really tell you how to do anything, like set up a new process. But they are happy to let you pay for them to do it.

Antwort von Grooper

Laura, thank you for the review! Your comment on documentation is something we've taken to heart. Starting with version 2.72, the help documentation is much more robust. Also, be on the lookout for a notice on the new Grooper Wiki! I think you'll find it very helpful.

Sometimes it may be easier to have our professional services team help out, and for the times you want to learn more on your own, I hope you'll consider registering for an extended Grooper training class and/or create a login at the Grooper x Change forum where you can ask questions and interact with development staff and other Grooper users.

Thanks again for the review!

Beantwortet am 30.5.2019
Jeff
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 21.8.2019

Excellent product

Automated document processing and workflow

Vorteile

Although the learning curve is high; it isnt too much more than other products. Grooper's approach to image and document analysis is not comparable to any other in the space. The intelligent analysis is fantastic and reduces man hours with growing return on investment.

Nachteile

Learning curve though it isnt much worse than other products in the space

Antwort von Grooper

Thank you for the review, Jeff! We've added resources to help with training curriculum and processes. We're also consolidating some commonly used features and making the design studio more intuitive. Grooper users like you are a critical part of Grooper's success. Thanks again!!

Beantwortet am 6.9.2019
Jason
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 31.10.2019

Grooper Software

Vorteile

It has been very easy to implement and train users on.

Nachteile

Occasional quirks requiring restarts. A clerk runs a batch job which hangs...

Antwort von Grooper

Hi, Jason! Thanks for the review. I'm not sure which version you're on, so perhaps an upgrade to 2.8 (released Q4 2019) will help. Either way, support is always here when you need it!

Beantwortet am 1.11.2019
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