ACS – Bewertungsseite 3

Better and less expensive software is available

We liked it

We enjoyed using ACS after all functionality over aesthetics.

Outdated software

There is no way to extract the data or do most functions without assistance from the company.

A robust program with multiple solutions

ACS offers multiple levels of solutions for churches with weekly attendance from 100-20K. Previous reviews have indicated an outdated system UI, however, it is fair to note that with any software you only get out of it what you put into it and the UI should never be the difference between success and failure of any ChMS. ACS employees have served in churches, on staff and they understand the needs of reporting, communication, member facing engagement tools and best practices in data management. All software evaluations and subsequent implementations should be done with prayer, care and discernment with staff to decide what you need and why you need it.

Grown with software

Church has been with ACS for over 16 years, have grown with the changes. Currently running on our own server, with workstation versions on desktops, and kiosk on check in stations. Software performs most task needed for basic church management. Ability to use Dymo label writers and touch screen computers for check-in was a huge improvement. No real work flows or process flows with automated steps.

We use ACS for check and supplies ordering.

Excellent software

ACS

ACS is kind of the standard for many churches in our denomination. However, it has taken years to find the time to utilize it to a large extent. At times it is challenging to learn in an timely manner. However, ACS is a good, functional product.

A tool for empowerment

In my role of Ministry Services Director, this software provides a variety of functions to facilitate and disseminate the work of the ministry before us. As a denominational office, communication at times can be taxing but ACS offers many options to get the job done while bringing a "closeness" to those that work alongside our office. Although there are many default settings built in there are even more user-defined settings that can be tailored to suit an organization. Above all else, the customer support is stellar. There is none like ACS!

ACS makes my job easier with Realm!

We love Realm! We have been using it for a year. It's fantastic! It has features that are user friendly and our church goers love it. Above all, if you can't quite figure something out, the brilliant folks at ACS really are just a phone call away and are always there to help!

Great Support!

We are using Realm, and there has been a learning curve, and some bumps as they role out new features, but they have great support which is always ready to help.

Powerful Product - Stellar Service!

I've been using ACS People Suite for more than two years, and a year and a half VERY in-depth, and I've found it to be a powerful, reliable software with a lot of customizable content and reporting. In addition, the company as a whole seems to have the same vision I do for using data as a powerful tool to support our overall mission to reach unbelievers and enfold believers. And their customer service is definitely NUMBER ONE! So knowledgeable and helpful, and a pleasure to deal with on every level.

ACS is ministry minded!

ACS Technologies is continually looking for ways that it can better serve it's church clients and their membership. They truly are a partner in the ministry that our church has as we reach our community for Christ!

An amazing product

What a great suite of products - this is the best database by far.

As with anything, there will be some limitations, but I have not found anything that I cannot work around. The interface does look look like something from 1998, but I'm happy to deal with this when I can so many things on it. Spending time to set up automations will save you hours, and the customer support is simply brilliant.

Great Service, Great Product

ACS has outstanding customer service. The online knowledge base is deep and thorough, but calls to customer support are answered quickly, professionally, and thoroughly.

The software is easy to use, but requires thought to make your own database standards.

I've worked in churches for over 20 years using different software packages but this is by fare my favorite.

expensive and hard to use

As a Children's minister at a small church I need check-in solutions that don't break the bank and are easy-to-use. That's not ACS. Reports are challenging to receive. The secretaries at my last employer in Mesquite hated it for being confusing. My current employer uses ACS but I don't see the benefit of it. If I had a vote, I'd tell them to switch.

Loaded full of features, but poor interface

ACS has tons of features, but connects you to their servers through a virtual desktop portal running windows. In effect, the operation is slow. Mobile access is a challenge.

The customer service is great, but a complicated dated system that is accessed virtually really made this a challenge to use. Workflow is definitely inhibited.

Just stopping by

Good experience so far. Lots of capabilities. Conference was excellent.

ACS on-demand

Love everything about these products in the customer service.

Includes the kitchen sink

There are so many parts to ACS that you can have the ability to do things you never knew you could do. The ability to manipulate software to do what you need is just fantastic.

The training and the support staff are all very friendly an knowledgeable. They will go out of their way to help you.

This software is easy to use and does so much to help me keep up with the members of our...

ACS is easy to use. Help is available. Great customer support. They are here to serve us so we can serve our churches better. I use this software to maintain our church membership, small groups, attendance, and so many other things. I learn knew things all the time.

Great Church Management software with fantastic customer support.

We are currently using ACS and, of course, the software is a bit dated. Looking forward to migrating to Realm. Even though the ACS technology is maxed out, the product works like a champ. It does so much and the customer support is so good. We love ACS at our church.

Very robust program

I've been using this program for 4 years and am still learning. It had far more to offer than our church was utilizing. Customer Service has been wonderful....

I recommend!

Great product. Support can't be beat. Staff so willing to assist in set-up and continuous support. ACS staff are "in it with us" long after the "sale".

It's a great database!

It's great but it can be a bit confusing at times and that's where the customer service team excels.

We used this at a friends church to see how it would work before buying and decided against it.