CrashPlan

Vorteile

This program really does as it says, backups all that you have on your computer incase of lost data, or major computer crash loss. Because it's web based, it's all available and at the tip of your fingers if ever you need retrieve lost data.

Nachteile

My biggest issue with that program was that it took up so much bandwidth that there was very little left for other things in my home, such as watching youtube, or Hulu, or Netflix.

It ate up a lot of my allotted bandwidth for the month, and I had a lot of difficulty using it because of that.

Vorteile

MY COMPUTER CRASHES ALL IS LOST! Or wait no! I have CRASHPLAN!!! As an author and a graphic designer, there is NOTHING as important as having all of your precious files safely tucked away securely. CrashPlan is like a comfort blanket for me and my files.

Nachteile

Just make sure you're connected and syncing properly! But seriously there is NO downside to having all of your files backed up safe and secure

Vorteile

I use the business plan for my personal stuff (photos, docs, etc.). I like that it's offsite and backs up automatically. I get a simple email telling me if the backup was successful or not. I recently had to use their customer support and their instructions were PERFECT. Easy to understand for the average joe. Not at all what I expected from an IT company. Kudos!

Nachteile

Getting it setup initially was harder than it should have been considering their tech support was so amazing. Maybe it was just me... I was setting up on a new computer.

Vorteile

Easy setup.
constant incremental backups.
Easy restore features.
Great reporting.
Retention.

Nachteile

Would be great if it worked with NAS devices.

In Betracht gezogene Alternativen

Warum CrashPlan gewählt wurde

Gründe für den Wechsel zu CrashPlan

Vorteile

Nothing. Used tio grood Now assistance is so sub par i wonder how they stay in business.

Nachteile

I’m not a computer expert. My computer expert finds it absolutely impossible to deal with CrashPlan. After months and months of following their suggestions, they now have asked that I personally authorize my computer expert to deal directly with CrashPlan.They are charging me double what I used to pay because we can’t fix the problem. It is impossible to deal with the same person. There’s no ticket created for the problem and I would never recommend this company.

Vorteile

As a professional freelance photographer, I have to backup huge amounts of data to keep my business safe. After much research, and one bad experience with a different cloud solution company, I found Crashplan (Code42) to be the most affordable system that still allows unlimited backups. They are priced extremely competitively without compromising quality.

Nachteile

Crashplan used to have a mobile app that allowed users to access all their backed-up files from their phones. They recently discontinued this app. I can hardly believe the company would take such a step backwards. I used the app on a regular basis to refer to documents or images that I needed to access while I was away from my computer. This convenience was one of my biggest draws to Crashplan initially; I wish they would bring back the app.

Vorteile

Once configured, the software is easy to maintain, do backups, and encrypt data.
GUI interface is simple to use and makes restores much less painful
Support can be helpful via e-mail, phone not so much.

Nachteile

Cost of the software seems to creep up every year, and recently have switched to a per-device cost which makes indivudal backups more expensive.
Headless support is almost non-existant and a pain to set up
QNAP NAS requires a community written docker container to be able to manage as a cloud backup
Phone support is painfully slow to answer questions and immediately requests RDP.

Vorteile

It's easy to setup and once you do you can forget it. Also, support team is very responsive nad helpful (had few minor problems along the way and they were quickly resolved).

Nachteile

Compared to some other softwares the upload speeds could be better (I tested same files with the same network and Crashplan was the slowest).

Vorteile

I use CrashPlan for Small Business. The greatest thing about CrashPlan is that it offers unlimited backup and this is not a gimmick. When they say unlimited, we're talking all of your precious terabytes. The 2nd greatest thing about CrashPlan is they have amazing customer service. I hardly ever find myself waiting and their help is always fast, precise and effective. If you are someone who has a lot of data then $10 per month is going to seem like a small price to pay to know that data is always safe.

Nachteile

If you don't have a super fast connection then backing a terabytes is going to take some time but their support forum has a comprehensive guide to increasing speed and decreasing backup time. It's an additional $10 per computer so some people may take issue with this but again for unlimited back up it's still very reasonable in my opinion.

Vorteile

It is easy to set up the background task and get it running.

Nachteile

The recovery interface is not very user-friendly.

Vorteile

I love how my business version of CrashPlan continuously monitors my computers for any changes then uploads those changes to the cloud. Even though I run image backups of all our computers on the network, I will backup all important files to these computers which are then encrypted, uploaded, & versioned so that I can always go back in time for previous saves of my files. The support staff is great as well. Price is great for our plan which I believe includes 3 computers (originally just 1).

Nachteile

The interface is a little unintuitive especially when it comes to restoring previous versions of your files, but once you do it a few times it's no big deal.

Vorteile

Ease of deployment
Ease of use
The support team

Nachteile

The movement from Cold Storage could use a little more work.

Vorteile

It's a "set it and forget it" program which is great for backup and archiving. I loved the feature that allowed you to keep previous versions indefinitely.

Nachteile

They've recently changed their terms and exclude certain file types for backing up. They eliminated their lowest priced plan and only offer their more expensive plans. Since their organizational changes, I've had lots of connection errors and interruptions. Backups need to be one thing - RELIABLE

Vorteile

I love that you can backup as many external hard drives as you need to and that they don't ever delete your backups (like BackBlaze does).

Nachteile

It seems to backup pretty slowly. It would be nice if it would backup faster, but they do seem to be improving this a bit.

Vorteile

I love that I can constantly be backing up everything. It gives me peace of mind that I won’t lose anything important. I am a wedding photographer and so it is nice to know my stuff is saved in multiple places.

Nachteile

I wish it was easier to retrieve files. It can be really hard to download files.

Vorteile

Easy to set up what needs to be backed up. Backup runs automatically.

Nachteile

The price has increased significantly over time.

Vorteile

Ok so I have been using this program for over 4 years now and still love it. Really helps to put my mind at ease. Just set it up and tell it what you want to backup and forget about it.

Nachteile

I hate the new backup engine. It takes so long and you can see the upload and download speed anymore in mbps, only time which is subjective and useless. I also hate the doubling of prices, its alot and I have been looking at what other options are out there but havent found anything even close to crashplan yet.

Vorteile

I liked that it was easy to install, plus it's one of the cheapest options to get your files stored remotely.

Nachteile

I found that it takes a lot of resources to keep everything up to date, also the transfer speeds are really slow. They should have an options to increase to unlimited bandwidth when the computer is not in use.

Vorteile

Crashplan worked in the background without slowing down my computer. It works without you having to do anything once it is set up so you don't forget to do the backups. You can backup to the cloud as well as a local drive.

Nachteile

They have recently upgraded and will no longer support home users. Setting up was a bit confusing and finding individual files is kludgy.

Vorteile

Does what it's supposed to do, doesn't hog the machine, good versatile service for different situations.

Nachteile

As a developer I'm dealing with some special files it had problems with. Other than that it works great.

Vorteile

That is backed up your images and documents that you choose.

Nachteile

It was slowing my computer down and took forever to back up my raw files ( they are large files). Then when I need to find files to redownload it was hard to find and not an easy process. I took it off my computer as it just made it too slow .

Vorteile

I use it it back-up a server that stores a LMS and a website and it does this very well. We never have problems and everything is stored nicely.

Nachteile

It would be great to have a bit more flexibility in what is retained. Not the software completely detemines what is retained (e.g. 1 set per hour for 24 hours, 2 sets per day for 1 week, 1 set per day for 1 month. Or something similar)

Vorteile

More than easy to install, setup and monitor. Then the application is doing the job and backups data in real time.

Nachteile

The administration console is a bit austere. But ultimately, this is not what we ask of this kind of application.

Vorteile

When I first used it and installed it for customers, it worked well and was a reasonable price. The user interface was easy enough to use.

Nachteile

They killed the home backup service. Also, the software became unreliable. It would fail to reach the backup servers. A reinstall would fix it, for a time. And then it would fail again. There are numerous reports of this and the troubleshooting steps never seemed to resolve the issue.

Vorteile

I love that I can count on an online cloud back up as additional security for my photographs. As a wedding photographer, making sure I have adequate back ups of my images makes me feel so much better when I can count on multiple sources.

Nachteile

Back up is slower then I anticipated, but largely due to large files.

Vorteile

If I could have ever gotten it to work, I’m sure it would have been a great asset.

Nachteile

I could never figure it out and didn’t have the time to try to learn.