Knack

Vorteile

No. 1 feature I love is that they don't charge per user. They have Starter, Pro and Corporate plans and prices are reasonable. I also like the ease with which a relational database can be configured and the built in functionality to format and print a report is ideal for what I need.

Nachteile

I am a paid user on the Starter Plan and I do not have any dislikes about Knack at this stage, except perhaps the "powered by Knack" branding which requires upgrading to the Pro Plan to be able to remove it. Having said that, the branding text appears at the bottom of the pdf reports and can be removed by editing the pdf later.

In Betracht gezogene Alternativen

Zoho CRM und Airtable

Warum Knack gewählt wurde

Zoho became much too expensive when adding additional users. The Zoho interface was also much more complicated and the report printing functionality of Knack suited me much better. Quotient was simply too expensive for the limited functionality that it offered. Knack is much easier to use and has more useful fuctionality for my needs.

Zuvor genutzte Software

Zoho CRM und Airtable

Gründe für den Wechsel zu Knack

I chose Knack over the alternative products because of Value for money and ease of use. Knack feels to me like they care about small businesses and their business model and pricing plans reflect that. They allow small businesses to build and streamline workflows in a way that is cost effective and with minimal effort.

Vorteile

Very simple to solve for Secure, HIPPA, PCI compliant user logins. Ability to pivot large data-set with simplified permission based views - no incremental expense for additional users / views / roles.

Nachteile

Support. Our reliance on knack is significant in pre-sale functions and as a result, when it breaks we have always defined the solution (or created the work-around) several days before a knack tech gets around to responding to our requests.

In Betracht gezogene Alternativen

Ninox, Caspio und Zoho Creator

Warum Knack gewählt wurde

Zoho (circa 2017) ran slow, profiles/roles difficult to provision, integrations broke regularly (though this could be the fault of zapier or integromat).

Zuvor genutzte Software

Zoho Creator

Gründe für den Wechsel zu Knack

'record' versus 'user' based rates.

Vorteile

The pricing model makes it an easy sell to get started. You don't have to pay per user, so if you aren't sure whether you'll be able to achieve your goals, it provides a low cost opportunity to make an attempt.

Nachteile

My biggest concern is that our app has become complex enough that it will be difficult for it to be handed off to a new user in the future. Once the software is launched for the team, any changes you make are in effect instantly - there's no opportunity to preview them and roll them out later. Additionally there are a couple of glitches in the builder interface which are frustrating at times. Knack is in Beta with a new interface and I anticipate that these will be resolved.

In Betracht gezogene Alternativen

Smartsheet

Gründe für den Wechsel zu Knack

Smartsheet was too expensive. Excel would not have been stable enough for our goal. SharePoint is not user friendly enough for the builder. The pricing model for Knack makes it very easy to get started.

Vorteile

-Easy to learn and build numerous apps
-Lots of functional field types
-Easy to customize CSS and Javascript for each app if desired
-Excellent price point

Nachteile

-Very buggy
-Customer service was initially very responsive, but eventually stopped responding to my requests for simple bugs in my app to be fixed, even after numerous attempts to resolve.

In Betracht gezogene Alternativen

Caspio

Gründe für den Wechsel zu Knack

Caspio was too expensive for what we received. Tadabase and QuintaDB are not fully realized yet and did not have the required calculation fields necessary.

Vorteile

We had a lot of processes we could not manage anymore by just sharing Google Sheets. Within weeks we were able to create custom database driven applications that completely replaced dozens of spreadsheets, macros, and more. We have dozens of managers and corporate employees on it everyday. We love it.

Nachteile

My biggest qualm with Knack is the customer support -- but that's not a very big qualm at all. For what we pay we get enormous value, and it makes sense that support is limited for our plan to just chat and email, with longer response times. When we are finally attended to, the customer service is very helpful. Because of the low price point, I initially had concerns that it would be reliable for a company our size, where little mistakes can cause interdepartmental issues. However, Knack has always been online, and the issues we have had were mostly attributable to user errors.

In Betracht gezogene Alternativen

Airtable und Caspio

Gründe für den Wechsel zu Knack

Prebuilt frontend for users to interact with, and much quicker deployment of datapages.

Vorteile

Made my first powerful internal business tool in a few hours. Have since used this tool to look like a genius when I am, in fact, not a genius.

Nachteile

There are a few features that have been requested with the devs that don't exist yet. The big one for me is aligning fields! Please make this a thing, Knack!

Vorteile

Incredible product for building databases/order systems for small organizations. Functionality is substantial.

Nachteile

The lack of support and the turn around time for support is difficult. For companies that use as an integral part of their business it is risky for an ordering system, etc... Also, having problems with the rules and parameters disappearing randomly on forms has been a problem for my organization.

Vorteile

We've launched a side company, Cableshepherd.com built complete on Knack. From Customer Account creation, management, portals, quoting, etc - Knack has solved a problem other CRMS and business platforms have not been able to. It is a true business application.

Nachteile

If not a developer, I could see how it could be difficult to learn, but overall, we're relatively pleased with performance.

Vorteile

The app builder is a great feature of this software. There are a lot of useful options such as searching, various forms and tables. I find it easy to customize although having little background in programming helps but not required. Easy interface after a little bit of use.

Nachteile

Knack servers can use some updating. Can be slow at times with complex queries which can be frustrating. Knack support tries to address all our concerns, but some issues will take some time to fix. The front end could use some updates also and to have access to change the visuals would be nice

Vorteile

Its easy of use (the team that build our databases are no experts at all!), and the fact we can embed the databases in our website.

Nachteile

To create a multi-level navigation menu with the current feature set, we need to apply some work arounds to make it do what we want.

Vorteile

Once you've got everything figured out (specifically linking different objects) it's very easy to use. There are quite a few useful features.

Nachteile

Sometimes the software is glitchy when it comes to importing .csv documents. Things won't load and then you'll have to restart the whole process.

Vorteile

- Lives up to the "no code" billing many other platforms tout, but with Knack you can actually build a feature-rich app without coding.
- Zapier integration recently improved, greatly expanding the capabilities of the app
- Out of 10-15 database apps I tried, the learning curve was shorter and support documentation was more useful with Knack
- Easy to implement and strong user security/user roles implementation
- Unlike many business-focused app builders, Knack is designed for many users in structure and in pricing model, so it's the best for customer-facing applications (including ecommerce websites)
- Basic subscription plan includes all the features most will need, unlike many apps that pull 1-2 critical features into their mid-tier and enterprise plans.

Nachteile

- Pricing plan options are slim, and the base plan is a bit more expensive than others in the similar tier.
- Very difficult to style the app in an attractive manner without a fair amount of CSS and/or Javascript understanding (though the standard design is fine and mobile friendly). Limited options for customization in the dashboard.
- Main troubling issue is with how pages and views get created with every menu and link you add..causing a quickly overwhelming page structure and sitemap. Biggest related caution is that when simply deleting a menu item, you could also be deleting an entire page or detail view without clearly being told that (and no way to recover it).

Vorteile

Great online builder with a very easy learning for it. They offer get webinars that demos a lot of the You can get up and running in minutes not months once you have a plan. You can even customize with css and javascript.

Nachteile

Only con i would say and was not a deal breaker was the use of css take a bit to get use to for major customization

In Betracht gezogene Alternativen

Caspio

Warum Knack gewählt wurde

better pricing Better options Better features More value for price

Zuvor genutzte Software

Caspio

Gründe für den Wechsel zu Knack

better pricing Better options Better features More value for price

Vorteile

I like Knack does not charge per user. Also, it includes most of the features that you would need is a common business application (CRM, ERP, etc.). Low-code programming workflow is easy.

Nachteile

No a great user community around the software. Knack should promote more user interaction. Also it should produce more education content.

Vorteile

DIY... It has a learning curve but if you get excel you can figure this out! Which makes it easy for me to play with all my ideas.

Nachteile

It is still growing and does have some limitations but support has been great and they seem to listen to the needs of the customers.

Vorteile

The actual interface. Very user-friendly and elegant appearance.
Few clicks to access all functionalities.
A lot of functionalities and flexibilty to create the workflow.

Nachteile

The search feature needs to include to filter by roles.
Need a sweep functionality, with finger or mouse.
Improve some grafics functionalities.
Improve the e-commerce function.

Vorteile

It's a fast and effective for small e- commerce businesses. For a developer it's easy to use as it's less code or no code tool.

Nachteile

Has limitation in tool usage and proper tutorials of demonstration is not available