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Alle Bewertungen zu Synchroteam Filter anwenden
- Branche: Import und Export
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Application for faster reviews
Vorteile
It allows me to have a faster record of inspections and delivery of reports
Nachteile
manual customer records required because the export options not found correctly
Antwort von Synchroteam
Hello Erik - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our software allows you to review records faster. We really appreciate your business.
We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
Thank you, again!
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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PCW Management
a great experience worth referrals to other organisations/users
Vorteile
The ease of usage and knowledge transfer to other team members
Nachteile
for a beginner, it poses challenges on usage without being trained
Antwort von Synchroteam
Thank you John for your excellent review of Synchroteam's field service management solution. We are so glad to hear that our software has made knowledge transfer easy within your team.
Thank you for your feedback and be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
Thank you, again!
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Disappointing Cost-to-Value Ratio
Vorteile
I found it to have some interesting and useful features. The software is highly customizable, allowing to tailor it to specific business' needs.
Nachteile
I found Synchroteam to be quite expensive. Unfortunately, it didn't meet my expectations and I don't see myself using it in the long run.
Antwort von Synchroteam
Thank you for reviewing Synchroteam's field service management solution. We are pleased to hear that you were able to customize our tool to fit your specific business needs.
We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you!
Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Enables dispatch management in an easier mode
The workflow is smooth and manageable
Vorteile
There is a free trial mode for the software before making the final decision to buy the product
There is online support available to the new users
Nachteile
In areas where there is slow connection tracking down the various employees can be challenging in that situation
Antwort von Synchroteam
Thank you Danson for reviewing Synchroteam¿s Field Service Management software. We are pleased to hear you find our workflows smooth and manageable, and that your organization is benefitting from our dispatch management functionality. We apologize for the inconvenience low-coverage areas cause when trying to track mobile employees, but make sure to read about our offline mobile application features that will allow them to view and edit job details, even when there is no service in the area (https://www.synchroteam.com/mobile.php). We also encourage you to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Helps our work run smoother
Vorteile
The calendar is robust and cleanly designed ,it makes scheduling easy . The time-tracking is precise and the estimates you can generate are as accurate as you can reasonably expect them to be .
Nachteile
The categories for a type of work can be a bit limited and it can hard to find a perfect fit for your specific case. Fortunately you can leave notes for extra clarity.
Antwort von Synchroteam
Thank you Liridona for your feedback on Synchroteam's Field Service Management software. We are happy to hear Synchroteam has been helpful in managing your field service company. We are thrilled to see you are taking advantage of our scheduling and time-tracking features. We encourage you to reach out to our support team regarding work categories, and any other feature requests or questions you might have. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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Great for small-medium businesses
Because time is money, drive up your returns by knowing how much time your team spends on jobs, travel, breaks.
Vorteile
Great for Automated Scheduling, Automatic Reminders, Calendar Management, Digital Signage, Document Management, Employee Databases, Employee Scheduling, Group Scheduling, Import / Export Data, Multi-Language, Reporting, Resource Management, and Task Management
Nachteile
Need Mac but 3rd Party Calendar Syncing, Accounting Integration, Client Website Integration, Email Integration, and Mobile Access are worth it.
Antwort von Synchroteam
Thanks for submitting a review, and for mentioning that Synchroteam is great for small-medium businesses. We built Synchroteam with computer repair business like Etron Solutions in mind!
Have you seen the new support article we posted about time tracking (https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/) We think you'll like it!
Also, we have an affiliate program, if you¿d like to refer your customers or partners. (https://www.synchroteam.com/affiliates.php)
Thanks again for the great feedback!
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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software very useful to control the work
the work performance has improved since we started using this software, we are more efficient
Vorteile
we save paper, it is easy to use, excellent work planning tools and good use to the calendar it
can be related to other platforms to maximize labor efficiency
Nachteile
there is no failure as in specific only things to improve as the search for the serial number, but we trust that the company will improve
Antwort von Synchroteam
Hi Nathaly! Thanks for your feedback. We are so happy to hear that work performance and efficiency at SIDOR has improved! Have you started using the new time tracking feature? (https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/) Thanks again for your review. We willl continue to make improvements, so stay tuned to our blog! (https://www.synchroteam.com/blog/)
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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All the tools, requires trial and error
Its been great we had on issue initially with the API version initially but so far has been a good experience.
Vorteile
It has a lot of features, free trial to test things out, open API to allow for custimization. The mobile app is great too.
Nachteile
It's not as user-friendly as I'd hope but dealing with intricate problems I guess it needs several layers fo fields for many things. There is no one-click solution.
Antwort von Synchroteam
Thank you Aniel for reviewing Synchroteam¿s field service management solution. We are happy to hear you are taking advantage of our API capabilities as well as our mobile app. We are glad to know the free trial was beneficial in helping you to explore Synchroteam¿s capabilities, and encourage you to reach out to our support team (https://support.synchroteam.com/) to help solve the intricate issues you are faxing. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Good Tracker
Vorteile
Very good form customization and tracking ability
Nachteile
slightly hard to get everything just right
Antwort von Synchroteam
Thank you for reviewing Synchroteam Stephen- we are glad our field service management solution has been a satisfactory for the Erlanger Hardware team! We are happy to hear that you have found our form customization and tracking features helpful. We understand every business is unique, and encourage you to reach out to our support team (https://support.synchroteam.com/) to see how we can make Synchroteam fit your business model just right. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
