Hummingbird
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- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Piece of Software
I think this software is garbage. It serves a purpose I suppose,
another example is database corruption happened, this caused patients with multiple admissions to experience data spillage from one admit to another. I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.
Vorteile
Not Much. - I suppose since I should leave something positive, I would have to say the separation of the Admin and Clinical into two separate programs. This does eliminate any possibility of someone with no need to look at clinical information from accessing it. It does come with its own set of headaches.
Nachteile
The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well. As an example if a patient is admitted on a Tuesday evening, I will not see the patient on my reports until Thursday morning.
Oh yes the clinical side is tied to an old version of Firefox. and you cannot update Firefox or it will break the software.Can anyone see the inherent security risk in this. The admin sides uses Google Chrome and it manages the updates rather well
Antwort von mumms Software
David, we appreciate your feedback. Based on your review, it appears you are referencing your organization's use of the system during our early adoption phase. All of the items you referenced have long been corrected, and we hope your user experience is now excellent.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Hummingbird Software
Vorteile
Easy to use. User friendly. IT helpful when issues arise.
Nachteile
Delays, issues with HVC corruption files, issues with entering and revising physician orders, screen refreshing
Antwort von mumms Software
Stephanie, thank you for your feedback. We are sorry to hear your user experience was other than excellent. The items you referenced may have happened for a variety of reasons. The software related items mentioned have been addressed for some time now. In fact, due to positive collaboration with your organization, feature enhancements and brand new features like the physician cert app were made possible. We value you and all of our hundreds of hospice partners across the United States and Caribbean Islands.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Difficult to use
Vorteile
Easy patient searching. Easy to add different teams, while all in one business unit.
Nachteile
Charting was not intuitive. Care plans did not populate with assessment documentation. Difficult to personalize care plans. You had to know exactly what you wanted and where you were going to find what you needed to document. Unable to document at the bedside. Reports were limited and not fully inclusive.
