Splash

Vorteile

I love that Splash helps us prioritize design and data in one platform. As a hospitality tech company, we believe that a great guest experience at events helps drive our customer journey, and we also need the ability make decisions based on data in order to improve our operations and generate more ROI. Splash provides us with all the features we need to do both.

Nachteile

The on-boarding process, account management, and support all leave something to be desired. We're a pretty technically savvy team and figured it out, but the whole process is way more self-service than you might expect/than the sales process leads you to believe.

Vorteile

Almost every thing its a complete package for a event managing company

Nachteile

some minor updates will do the trick but overall you will not be disappointed

In Betracht gezogene Alternativen

Warum Splash gewählt wurde

Gründe für den Wechsel zu Splash

Vorteile

I didn't like anything about it. They promised me to get my reviews up on Google between 30 and 90 days. That's the only reason that I went with them. I thought I was dealing with Google actually and then I found out it was not Google. The guy that I spoke to that signed me up was a good sales rep. A good liar. This company has done nothing but take my money.

Nachteile

Will I least write about this company is they didn't do anything that they promised they were going to do. The only thing that they were good at was taking my money out of my account every month and promising me promises that never came through.

Vorteile

Splash makes event landing page building easy, efficient and innovative. It saves our team time since we don't need to go through developers to build a site, you can do it yourself. The platform also offers our business with the tools to create and promote edgy and innovative sites for our events.

Nachteile

Some design features can be a bit limiting.

Vorteile

Flexibility: it s very user friendly and without technical knowledge a user can customize quite a lot

Nachteile

pages are not so easy to duplicate: a lot of fields remain to be adjusted each time

Vorteile

I started using Splash about 2 years ago, and it has definitely change the way I plan my events. It has also saved me a lot of time as I used to manually collect RSVPs on a Google doc. I also like the check-in app. It has saved me a lot of time during the craziness of the events.

Nachteile

Unfortunately their customer service / technical team is only reachable via email. I wish they set up telephone number as well as it sometimes takes up to 24hrs to get an answer from them via email.

Vorteile

As a new member of the Customer Engagement team and therefore new to splash, I found I picked up the basics to the tool soon enough, but then accompanied with the proactive support of the splash team I found it quickly became second nature.
Focused on delivering exciting and bespoke events internally & externally, Splash encourages a creative license to elevate our events and prioritise data across one platform. This approach allows for better communication with our customers and therefore a more enjoyable customer journey, which in so inspires a natural buzz prior to our events!

Nachteile

The template can sometimes feel static and restrictive and there have been one or two format glitches. Other than that, no complaints.

Vorteile

I love how easy it is to create great looking and functioning landing pages. Whenever I have a questions, prosupport is so quick to help and make sure that I understand how to resolve my issue. They've built an amazing product and provide top shelf support.

Nachteile

Ramping up and learning the tricks of navigating/editing templates was tricky. I think they're training was great but there are so many features that you just have to learn by trial and error (with prosupport to help along the way).

Vorteile

- Splash's Prosupport is the best customer service I have ever experienced with an agency, period. Any time I have a question, tech issue, or anything small to fix, they respond instantly and we resolve the situation together.
- Customer success managers are also amazing- they care about adapting the platform to work with your company's needs.
- Design- design features are fantastic. We can feel fully on-brand and give a sleek user experience to our employees.
- The ability to replicate old websites, emails, and other features makes the planning process smooth!

Nachteile

- Occasionally glitchy on PCs, works much better designing on Macs
- The data dashboards could be a bit more robust and visually appealing
- If you're not tech savvy or creative, sometimes designing websites can be tricky.

Vorteile

The modular system, it is really easy to add or remove information about an event. In addition the check-in feature also helps a lot.

Nachteile

There is not much to complain, one thing is that the form fields are in English by default and cannot be changed manually to German but you have to write the customer service. This is something which could be changed.

Vorteile

I love the ease of use as well as how easy it is to check people in at events. The badge printing is a plus!

There are so many great themes and functions when building event pages!

Nachteile

I'm not a fan that there isn't a way to put a logo on the badge just yet, but after speaking to their customer service department, they noted that they will be adding more features so fingers crossed. :)

Vorteile

I love how new Splash it. It really takes events and webinars to the next level

Nachteile

Sometimes the software can lag or be a bit slow to save. It takes some time to get to know the platform

Vorteile

Splash is super easy to use! The onboarding process was flawless and the support team s great. The design capabilites are great and have exceeded my expectations.

Nachteile

There are some design issues my developers had ran into but the Splash team is aware and is working on solutions. I do wish there was an option to pull contact owner tokens when sending emails from Splash.

Vorteile

really esay to use and the filter option for the events makes it really good for finding the event to edit

Nachteile

i really think this software needs a feature for auto scheduling emails to be sent e.g reminders for events and

Vorteile

The ease of use for updating event details and pulling reports. The events team is able to do both these things easily, rather than having to reach out to external team members to accomplish.

Nachteile

Limitations on tracking an attendee's attendance across events.

Vorteile

Easy to use and lots of built in options

Nachteile

Padding and width/height are not intuitive and can often cause things to look distorted

Vorteile

Very intuitive, visually appealing, WYSIWYG editing interface, and analytics platform

Nachteile

Nothing I can think of yet! I really like the user interface though I am only two months in. Will provide more feedback on this at a later stage. Great job in any case, Splash team! :)