4,4
Gesamtbewertung
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4,4
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Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 4.12.2020

Best for Delivery Management but has 2 critical gaps

Overall it is a positive experience and their support team is responsive. I hope they address the outstanding gaps. A but pricey compared to others in the market but has a unique value in delivery management.

Vorteile

1)The system is easy to setup and configure. I did the full setup using their intuitive user interface and support email.
2) Menu management is easy.
3) My staff learnt how to use the system quickly on their own.
4) Gives clear visibility on customer delivery orders.
5) Handles food aggregators and referrals exceptionally well.

Nachteile

1) No ability to take advance payment against delivery orders. (Critical for large orders or orders placed in the restaurant). Have to manage advance payment manually outside the system.

2) No ability to change date of future delivery orders. (Critical as customers tend to change the date often). Have to void the order and create a new one.

Antwort von Sapaad

Thanks a lot for your feedback!

Beantwortet am 12.1.2022
1 Bewertung

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