Arena QMS

Vorteile

Moving our change control and corrective action processes from other systems into Arena has been a game changer. The risk of losing records has been reduced dramatically. The workflow status of both the change control and corrective action processes provides the needed visibility for our organization.

Nachteile

Some of the user functionality is not intuitive which makes navigation of the system by part-time users challenging.

Vorteile

Arena eQMS really helps tracking design controls much better than paper based systems

Nachteile

Implementation was a little confusing at first

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Arena QMS

Vorteile

Arena QMS excels in streamlining quality management, ensuring regulatory compliance, and enhancing collaboration across teams with a cloud-based, user-friendly interface.

Nachteile

Arena QMS can have a steep learning curve, limited customization options, and workflow rigidity, which may require extra time for adaptation.

Vorteile

It is designed for the Med Device industry

Nachteile

It functions differently than other platforms I am used to.

Vorteile

The ease of use and implementation for our team. It has a nice UI and is fairly intuitive.

Nachteile

This is not a big deal - but the search function could be improved. It is not as easy as it should be to view all items.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Arena QMS

Vorteile

The set up and validation management process are not burdensome as the software is validated but configurable. This helps reduce the compliance management burden of the system while allowing us to customize and add fields as needed.

Nachteile

There are almost no process flows/logic gates in the system. I have not used a system before that does not allow, for example, an open-field text box to appear when an "Other" option is selected. This can lead to some burdensome workflows with lots of fields that are only applicable in certain circumstances.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Arena QMS

Vorteile

The Quality module and Product lifecycle management has been critical to our successful implementation.

Nachteile

Uploading data into Arena can take a while without proper guidance. We uploaded thousands of documents but bulk uploads would cause errors during import due to human error.

Vorteile

The system's cloud-based approach ensures accessibility, and the integrations with other PLM tools streamline workflows effectively. Also the reporting features are highly customizable which allow us to generate insights quickly.

Nachteile

The learning curve for new users can be steep, especially for those without prior experience in quality management systems. Also some occasional system lags were noticed during peak usage times.

Vorteile

The quality of the software is good in general as it aims to provide solutions to certain problems that you wish to be solved in the workplace.

Nachteile

It's really hard for others to adapt on using and searching the tools of the software.

Vorteile

It helps can help track design controls better than paper-based systems.

Nachteile

Some people say the implementation of Arena QMS can be confusing at first.

Vorteile

I appreciate the wide array of accessibility features for quality management.

Nachteile

I'd like more options available on home screens prior to being "recently used" items. Also, sometimes the search feature doesn't reset after going back to the home screen and uses the previous search word.

Vorteile

Flexibility. Highly customizable. Creating new Quality Processes is easy, once the learning curve is overcome.

Nachteile

Out-of-the-box features are not fully complaint with FDA or Notified Body (NB) Regulations.

Vorteile

Good tool to store data and information. Very good for PPAP

Nachteile

Sometimes loading data takes a lot of time.

Vorteile

the universal easy access of the product is a plus

Nachteile

interfaces could be more modern. It looks a bit dated.

Vorteile

Less clicks to get to what you need to perform on my everyday duties. The tabs and options are easy to use and understandable.

Nachteile

Opening redlines and blacklines of a document can be tricky when reviewing.

Vorteile

Web Base but Need more time to test syst

Nachteile

Need more time to test system...........

Vorteile

software is easy to use and has helped eliminate silos in product development

Nachteile

I have no dislike working with Arena. All the features are defined nicely and easy to navigate

Vorteile

Arena is very easy to use and very user friendly.

Nachteile

The design seems very simple and basic, but it's not necessarily a bad thing.

Vorteile

Creation of items, uploading and routing for reviews are at high ease.

Nachteile

the searching query can be better because currently, we can only search with items that are definite. We need to remember them.

Vorteile

The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.

Nachteile

There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.

Vorteile

The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.

Nachteile

There is not much that I do not like. I think the module that could be improved is the Quality module to be more of a workflow, but it could also be that our use-case is not very standard.

Vorteile

It works pretty well for processing change orders and searching is pretty simple.

Nachteile

There is no out of office function to pause training due dates for employees with an extended out of office. When I reached out to Arena support, I was told that there is no function for out of office and I was not given any timeline for when that function will be added. I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date. Mastercontrol asks for comments whenever you edit.

Vorteile

The change module, items module, and quality module, ease of use, and customer service at ARENA

Nachteile

No cons at this time.

Vorteile

Search options are very helpful; file associations are useful; BOM redline feature is very useful; being able to bookmark documents and the dashboard are also very useful features

Nachteile

Accessing some functions is neither obvious nor intuitive - for example being able to sign off as a document approver is not easily accessible

Vorteile

User friendly, I have used other software before and Arena is the most user friendly one.

Nachteile

I have only started using Arena for 3 weeks (since I have joined this company) and I like it so far. Don't have any dislike yet.

Vorteile

O Arena é uma ferramenta extremamente prática para organizar não apenas protocolos, relatórios e documentos registrados, mas também rascunhos rastreáveis e arquivos de histórico de design relacionados a esses elementos. Seu sistema de numeração e nomenclatura é fácil de usar e bastante intuitivo. Com o Arena, é simples centralizar todos os arquivos essenciais para o negócio em um único local.

Nachteile

Por outro lado, um desafio do Arena é a grande quantidade de opções nos menus suspensos, como Itens e Treinamento, o que pode tornar fácil se perder enquanto navega. Já perdi bastante tempo procurando um módulo de treinamento, apenas para perceber que estava no menu errado, e o oposto também aconteceu. Além disso, o recurso de busca não é muito eficaz, pois não identifica o que estou procurando a menos que eu insira o número exato do item, o que dificulta encontrar determinados documentos.

Vorteile

Centralized location for all BOM, changes and file related things especially when it comes to working with overseas contract manufacturers

Nachteile

costs are high for enterprises. I hope there are ways to lower the costs

Vorteile

Easy to use and easy to learn, powerful fast Search.

Nachteile

Search could be more easier and better filtering.

Vorteile

It is easy to implement and is very powerful.

Nachteile

The way licensing is setup. I would love it a lot more if it was priced per logged in user and not named user.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Arena QMS

Vorteile

It's breadth of capabilities, customizing of Dashboard, ability to save search filters.

Nachteile

Not auto-populating in Dashboard fields. I.E. if you click into "Training", only recently visited Trainings appear, not necessarily all that are outstanding for the user.

Vorteile

I like the ease of adding items to/from DCOs, implementing changes, document storage, and item creation.

Nachteile

Adding items to BOMs should be the same mechanism as adding to DCOs (can input multiple search queries then add all to BOM)
some functions are harder to find intuitively (import/export functions or certain comparisons) so more free resources for workers on more advanced Arena activities would be great.

Vorteile

All documentation in one platform, Sorting and searching made easy

Nachteile

Work order and material sync up with other platforms is a problem and hassle to deal with

Vorteile

Easy to use, great system for document lifecycle and document management.

Nachteile

Some documents tend to become buggy like formatting gets bad.

Vorteile

I like the personalization each company can incorporate into Arena to fit their own needs.

Nachteile

The user interface could use improvements. It would be preferable for the search tool to be able to search all "worlds." There are some other actions that require lots of "clicks" as well and could be streamlined.

Vorteile

Arena QMS has all the features we need for quality management. I like the functionality and integration across our various different locations and product lines.

Nachteile

Could be more intuitive and user-friendly. Can get confusing and convoluted at times.

Vorteile

The ease of use of this App makes finding a following directions very easy. I am able to find what i need easily with the use of the search button that allows me to be able to type in a description and find what I'm looking for.

Nachteile

While using the software at times I am automatically logged out or the App will crash causing me to have to re login and either look for my last page or use some time waiting for it to log in.

Vorteile

We like the BOM management. When something in the BOM changes, it's easy to track.

Nachteile

Document Management and Cost. It can be expensive

Vorteile

easy to use. relates items to other items making it easy to find

Nachteile

Too many steps and approvals to do simple functions

Vorteile

Quality module is the most like function what i used. like the nonconforming material control connect with CAPA, and easily to update the layout.

Nachteile

File no. and Document no. Item no. confused people.

Vorteile

I like that I can search whatever product I need to understand and see all documentation tied to it. I also enjoy the traceability of said documentation for doing investigations for failure analysis.

Nachteile

When searching an item number, I dislike needing to select the type of thing I'm looking for. I usually look for drawings and ECOs, and a minor thing is when I go between the two it will yield an empty search result, even though both documents I am searching have unique IDs.

Vorteile

ease of use and features are easily accessible

Nachteile

initial learning took some time to get used to and going thru the features

Vorteile

Easy to configure and usability has significantly improved over the years as well as improved validation. Also easy to link items for complete traceability

Nachteile

Some more flexibility for configuring the Quality world and updates.

Vorteile

The product is so easy to use. Even from the Admin side setting up and use Arena QMS is pretty easy

Nachteile

Consistency across the Arena worlds for loading files and not being to add suppliers to product changes in bulk, but other than that, I can complain.

Vorteile

Arena QMS is a top notch quality management software.

Nachteile

Arena QMS has nothing to be worried about it.

Vorteile

The interface is easy to navigate, and the servers seem to run well

Nachteile

No complaints, Arena QMS is well pretty well put together

Vorteile

It is very friendly user. You can help first time user or you can use Arena even you have not use it for 1 year.

Nachteile

Integrate with other tools. IT department need to get involve during the integration of Arena with other tools like SAP.

Vorteile

Easy to use for ECOs and many other features. It helps to have access with various functions so that everyone can get the information in one place. Integration to SAP is great.

Nachteile

Nothing is really too bad about Arena. We have not had many issues with it.

Vorteile

The score system that will rate you with the other users of the platform.

Nachteile

There are a lot of links to follow and some are repetitive.

Vorteile

The possible customization, the document storage and the approval process control.

Nachteile

The tool is not immediate to use and sometime the user interface is not so easy. Sometime the updates of the UI get the users confuse.

Vorteile

The configuration possibilities that allows to complies with a Quality Management System.The compliance to the FDA requirements for records management, electronic signatures etc...

Nachteile

To improve the follow up of the actions, it should be useful to follow tasks individually in quality processes. e.g. Corrective and Preventives Actions