Hexnode UEM – Bewertungsseite 2

Vorteile

Hexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support.

Nachteile

Some necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps.

Vorteile

Hexnode's Location tracking and Geofencing features are quite beneficial, especially for maintaining security and confidentiality. Moreover, Hexnode UEM is not too pricey when compared to its competitors.

Nachteile

Lacks some features in the mobile version compared to the web version.

Vorteile

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Nachteile

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Vorteile

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

Nachteile

We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.

Vorteile

Rich feature set, works well, excellent support.

Nachteile

Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.

Vorteile

The ease of use. Very userfriendly and easy to navigate. After sales support is also great and they really listen to what the customer wants. In my case, they really listened to my requests of 2 specific features and implemented it.

Nachteile

Nothing at the moment. Pricing, if I really have to mention something. Pricing could always go down a bit.

Vorteile

Very easy to setup and get going even if you do not have an IT background. IT support is needed to get deep into features. So far it as been very easy to use.

Nachteile

Setting up more in depth features requires a technical background

In Betracht gezogene Alternativen

Vorteile

Very easy to use. Great customer service. Very powerful.

Nachteile

I have found devices that it does not work on. I have found bugs.

Vorteile

Intuitive and ease of use. Went thru 3 different MDM's before picking this one. MaaS 360 is garbage compared to Hexnode

Nachteile

No 2FA as of yet. But their support is great . Also, the AD option should sync more regularly than once a day.

Vorteile

For a first-time user, the main hurdle was made non-existent by their un-paralleled tech support team. They helped us set up and navigate the product and had us running in under a week.

Nachteile

The software did seem to consume a lot of energy on specific older model devices but runs smoothly with all the new versions.

Vorteile

Once on the device it works as expected and locks the device down with the policies well.

Nachteile

How difficult it is to get the everything into Hexnode via Apple Configurator 2 and DEP, have constantly had issues with this and been on the phone to support on several occasions. The Hexnode system somehow also managed to remove our Apple business manager token which resulted in 3 hours of headaches between Apple and Hexnode to get it sorted.

Vorteile

Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect. NONE of these were the case.

Nachteile

nothing works correctly, except the enrollment that equals added cost. from there it is a disaster.

Vorteile

The interface is very easy to use which cuts down on admin time. Support is very responsive and thorough. We primarily use Hexnode for Android, we use the multi-app kiosk mode in our elementary classrooms and it works wonderfully. We push all Android apps as APKs. I recently started adding some iOS devices and have Hexnode synced with our VPP account.

Nachteile

I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support.

Vorteile

Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.

Nachteile

The name Hexnode is not very catchy and it's sort of hard to remember.

Vorteile

You can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features.

Nachteile

Employers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.

Vorteile

Monitor device / policy / mandatory apps .

Nachteile

Monitor device / policy / mandatory apps . lock device

Vorteile

It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.

Nachteile

Not as feature packed as Maas36, but works perfectly for what we need in our organization.

Vorteile

The enrolment of new devices is easy and the control features are great.

Nachteile

The invoicing does not follow the "active" devices but we have to subscribe to a specific amount of devices, even if it is not used.
It would be better to increment our invoice each time a new dive is enrolled on our account.

Vorteile

Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.

Vorteile

The ability to create 'Web apps' from URLs
The ability to use Hexnode browser in full screen without the address bar showing.

Nachteile

Every additional feature you think would be a nice to have seems to be on a higher subscription model, eg remote control

Vorteile

Support is excellent. Software supports all possible things you can imagine, including android for work, mobile data management, kiosk modes, etc.

Nachteile

It costs 4USD for ultimate version, it is feature rich but it is competing then with VMWare and SOTI pricing. Anyway, I find it easier to use and has much nicer and more intuitive interface.

Vorteile

Hexnode has been able to satisfy nearly all of our feature requirements and has a support team that is extremely responsive and helpful.

Nachteile

One particular setting caused us a huge amount of issues early on, and that is relating to mandatory apps being uninstalled from a device if the policy itself is removed. Easy enough to disable once we found it, but until then we were risking losing all configuration, login, etc. on our fleet of deployed devices should we make one wrong move with the policy. As well, an inability to elegantly manage both a staging/beta and production version of the same enterprise application is continuing to cause inefficiency and headaches.

Vorteile

From initial setup of the devices and setting the configuration profiles is a breeze. It is very easy to try out the solution and they have a very responsive and sales and support team.

For the basic features we are looking for like Kiosk and application lock, it works like a charm.

Nachteile

Some of the features are not available in some android brands but it's not that a big issue.

Vorteile

easy to push apps to elementary teachers. the selections are unlimited. I get all devices in one website

Nachteile

Being computer literate. I am still learning how all of this works. They have it set up right. I just don't know how to use all the functions sometimes

Vorteile

The app is very useful for large business organizations, where having a large amount of devices set up correctly would be almost impossible. This makes it possible.

Nachteile

It still takes time to keep all devices running smoothly. But it's worth it.

Vorteile

Deployment is fairly simple with Android.

Nachteile

All the good features are the most expensive plan..

Vorteile

I comes with a very good Security structure for mobile applications. It comes with functionality of secure and wipe. All mobility platforms which includes Windows (deskpto, laptops and phones Phones), iOS, Android , macOS etc are supported by Hexnode MDM.

Nachteile

No technical glinche detected as of now, in my knowledge. The support could be better.

Vorteile

Location-based groups have benefitted us the most as we could easily manage our branches. Another fantastic attribute is the geo-fencing feature by which we could keep our devices within the company.

Nachteile

Changes in one policy do not default to the other policy’s shared settings. It was a little annoying as we had to do the process again.

Vorteile

Best MDM, Best Price, Best UI, Best Customer Service

Nachteile

NONE I can find.....................................

Vorteile

Online portal is extremely easy to use and enrollment process is very simple. Changes made in the portal are applied immediately across all devices. Search function is really thorough and has all of the options that I needed.

Nachteile

Remote view feature is sometimes flaky. There can be a delay between the device and in the portal by a few seconds. Sometimes it doesn't work properly, making it unreliable.

Vorteile

remotely support to users. very good support/security tool for our cellphones and tablets for our company.

Nachteile

could not enter the new device number in the admin section. no boxes, no arrows, no links.. i needed to get support and see that i only change the number.

Vorteile

This software was the easiest to get hooked up to our DEP and MacMini, and it was super simple to configure. Feature packed, and helps even the leanest IT Departments to deploy a viable MDM solution.

Nachteile

Importing users phones that were not going to be wiped (as part of the DEP/Apple Configurator on the MacMini) led to some weirdness with apps, but brand new phones and devices will be able to import in with no issues.

Vorteile

It's a very lightweight solution to the mdm issues that we had. Far better than mobilock

Nachteile

The update system is a little confusing to use

Vorteile

Great feature set for price point. It meets our tribal requirements without paying for features we don't need or won't use.

Nachteile

When working on a specific device, say number 40, and you click the back button in the browser it takes you back to the top of the list or first page. it would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list

Vorteile

Easy to use UI and the combination of price and features.

Nachteile

A couple of features were missing at the beginning but were added later by support.

Vorteile

This software has exceeded my expectations and deployment was incredibly simple.

Nachteile

One of the features I was looking for (the ability to disable USB lock on iOS devices) isn't available, but I was told it's in development.

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Vorteile

You can easily enroll your device , that's all you need to gain control over your devices. Easily create multiple policy to be attached to different device!

Nachteile

Lacking remote control function, which mentioned in the website as beta but support tells me otherwise.

Vorteile

Policies can be applied to usergroups, policies are associated automatically to each device after the device is added to a user in usergroup

Single mode and multi mode Kiosk mode works as advertises.

Nice set of out of box reports.

Nachteile

Multiple Apps/API keys - We would like to have multiple apps within same account/portal with each app having a different API key, so that cost, reports can be created separately.

Data export APIs are missing to build our own reports or create our own data pipelines to AWS or other places.

APIs should allow pagination and filtering for users and devices.

Vorteile

It's easy to manage and the customer support is great! We have it set up on 18 tablets now and works great. We use it daily.

Nachteile

I wish I had more control over software updates, but I think that's a fault of Android, not Hexnode. No major complaints.

Vorteile

The features hexnode offer are everything that our small business needed. The customer support has been extremely helpful. The effort they give to clear up problems and help our company is unmatched!

Nachteile

There has been a learning curve for me. I am new to MDM and although I have been helped along the way, it would be nice to have a more intuitive layout for laypeople like myself.

Vorteile

Remotely deployable which is so helpful over lockdown, and so much visibility of users and devices

Nachteile

A few features are still unavailable as yet but they're in the pipeline

Vorteile

Our team has used Hexnode to help monitor and deploy 200+ tablet devices globally, and the ease of use and readily available customer-success team has allowed us to implement the software rapidly. After trying out a number of MDM services, we are glad to have partnered with Hexnode

Nachteile

None come to mind at the moment -- we've been happy users

Vorteile

I really love Kiosk Lockdown, and it is very simple when I do install hexnode by using Device Owner

Nachteile

I need documentation for solving the problem and detailed information of each function

Vorteile

It is easy to get started and the help is comprehensive with both video and text tutorials getting things that are complicated on devices easy to manage.

Nachteile

It would be nice to remove the floor of 15 devices in licensing. Apart from that I haven't found anything I dislike so far.

Vorteile

The ease of use and how quickly you can set up MDM. All I had to do was upload a certificate and email it to my users and they were able to sign up.

Nachteile

limited ios restrictions. I cant seem to find no password lock on Ios devices however I am still new to the program and learning its features

Vorteile

Every feature possible is available for use when setting up MDMs. Hexnode has an active support staff that has helped me solve all of my problems.

Nachteile

The mobile app doesn't include as many features as the web version. Besides that, nothing else in particular is bad about Hexnode.

Vorteile

The user interface! Everything has descriptions and their knowledgebase is the best. And they support almost all mobile OSs.

Nachteile

Not much to not like, its straightforward. It may be a bit bloated cause they have same dashboard for kiosk mode. But thats okay,

Vorteile

the way that you can update programs that you use for business without have to have each person come in. i just update the app i need and when they sign on it prompts them to install it and we are done works great

Nachteile

Disenrolling a device could be a little easier if you do not have time you have to do it in 2 seperate sections for it to take place right away other wise you can wait a few minutes and it will do it from the seach screen

Vorteile

Well laid out rules and setup for managing devices and processes. Enrolling and changing apps is super simple and quick. Features for price plans are very useful in offsite maintenance.

Nachteile

Difficult to find a specific device or group. Challenges with getting device to perform as rooted.
Support for older android devices is limited and some features like data monitoring should be a given.

Vorteile

Ease of use, device type coverage (iOS, Android, Windows), exellent support response and smooth interface. Hexnode has made managing all our company devices easy.

Nachteile

Missing some features (e.g. Battery level display on web interface) although they are planned. It would be nice to be able to download a PDF manual to consult instead of individual web sections.