Fons – Bewertungsseite 2

4,9
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4,9
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Laurie
Laurie Mehr Details anzeigen
  • Branche: Alternative Medizin
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.1.2019

Everything I need in a scheduling app!

I needed a simple to use scheduling and payment processing system. Fons delivers beautifully! Other programs can be somewhat complicated. Fons has the bells and whistles I need now but also has the ability to grow with my business too. I can't imagine using anything else!

Vorteile

Fons is gracefully simple to use for my clients and myself.

Nachteile

So far, I haven't found anything I don't like!

Antwort von Fons

Laurie,
Thank you so much for your review and for being an important part of the Fons family. We really appreciate you and are so glad you are with us! :)

Beantwortet am 30.3.2022
Allie
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.2.2020

FONS = LIFE.

YES. EVERYONE needs fons. i shout it from the rooftops all the time.

Vorteile

I LOVE that because everything is automated, i never have to worry about chasing down payments or losing track or trying to trust venmo. The administrative time has cut down by HOURS a month and i feel like i have way more time to focus on being a good teacher and less time scheduling or billing.

Nachteile

There are some features that I think could be added to the software, but i've already sent my ideas to [SENSITIVE CONTENT HIDDEN] and he has been so helpful!

Antwort von Fons

Thank you so much Allie,
We are so happy Fons is helping you minimize your admin time and focus on doing what you love! You rock!

Beantwortet am 1.4.2022
Daniel
  • Branche: Bildungsmanagement
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2018

Fons is incredibly easy to use and makes life easy for me and my clients

Benefits include: Less headaches, bigger bank account, and more time to focus on making/teaching music.

Vorteile

First off, the customer support is amazing. Very quick to respond, friendly, and of course helpful. I've been teaching private music lessons and tutoring for almost 10 years, on and off though because of the headaches that come with scheduling miscommunications, chasing payments, etc. Fons takes care of all that without me having to work for an agency that will take a 70% cut. I've never been happier to teach since using Fons.

Nachteile

I wouldn't consider it a con, but as a user in Canada, I hope that one day there will be alternative payment options for my clients other than credit card.

Antwort von Fons

So excited you are enjoying Fons! We love taking care of the admin stuff so our customers can focus on doing what they love! Thanks Daniel!

Beantwortet am 30.3.2022
Andrew
Andrew Mehr Details anzeigen
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.12.2017

Really Cool and VERY easy to use

It handled BOTH scheduling and Payments for my clients so I don't have to chase them up for payments

Vorteile

I highly recommend this app. I downloaded the app and was set up in 5 minutes. It was simple to add clients and appointments- I waited a couple months before writing a review to make sure everything went smoothly and I've not had a single issue. Great experience.

Nachteile

FREE only allows up to 100 appointments, but the monthly is worth it as far as I'm concerned and I got plenty of time to try it out.

Antwort von Fons

Thank you for trusting Fons for your scheduling and billing needs!

Beantwortet am 30.3.2022
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.8.2019

The perfect fit for my needs

I've had great experience with the software and the customer service team. I can't wait to see what the team brings us next with fons!

Vorteile

It's very user friendly, and so easy to set up. The instructional video for clients is very useful. The prices are reasonable, especially for a small business owner like myself.

Nachteile

I would like to see more customize-ability with the product, but I'm sure their brilliant team are already working on it.

Antwort von Fons

We are thrilled Fons is working out well for you and look forward to growing with you!

Beantwortet am 1.4.2022
C. R. Ryan
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.8.2019

Stop Talking About Money!

The timing of my income has stabilized and I've reclaimed time spent worrying about/following up on billing and money stuff.

Vorteile

I love that once I have a client set up, we never have to talk about money again. Instead we get to talk about (in my case) how they're progressing in their studies, or how their child is doing, or dozens of other topics that have anything beyond a bookkeeping relationship to our work together. Nobody has to remember cash, or a check, or any of that nonsense. It's great!

Nachteile

Some of the functions are still a little odd, in that sometimes you have to order different types of charges (tuition vs. one-time) to keep things straight with payments, at least at first.

Antwort von Fons

Thank you so much for this review! So glad to hear that Fons is helping your business, and we look forward to making it better and better! To your note about keeping the different billing methods to keep straight.. totally agree. We chose to support those 3 billing methods since they each have upsides, and all of the allow a provider to eliminate invoicing and automate payments... which is awesome. We've added notes to our design queue to take this feedback to make the billing options clearer to new users! Thank you so much for the feedback. As always, thanks for being part of the fons family, and keep us posted if you need anything else.!

Beantwortet am 20.8.2019
Jerry Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.4.2019

iROCK Music School

Outstanding value for money. The team are so helpful and always professional and patient. They take on board feedback and do great things with it to make the product even better.

Vorteile

This platform is easy to use and so professional looking. Our clients never miss an appointment and the program just keeps getting better.

Nachteile

Integrated payment system is so good. Plus the visual layout makes managing your schedule so easy.

Antwort von Fons

Hey Jerry,
Thank you so much for taking the time to review Fons! We look forward to growing with you! :)

Beantwortet am 1.4.2022
Jerry
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.1.2018

Vorteile

I've been a private tennis instructor for over 20 years. I teach 25-30 hours of private and group lessons per week and typically spend 10-15 hours scheduling, rescheduling, tracking down checks and depositing them into the bank. I've tried a number of different scheduling apps (Mind Body and others) as well as a combination of google cal and fresh books to help with efficiency. I've found these platforms to be either super clunky, cost too much or just flat out sucked. I started using Fons a few months ago and at first it seemed too good to be true. From the moment I signed up the customer service team was there and has been incredibly responsive. I'm not very tech savvy but it has been so easy to use and all my students love it. It basically combines scheduling, billing and payments into one easy program. Now that all my students have converted over to Fons I spend less than an hour on administrative time per week.

Antwort von Fons

Awesome! So happy Fons is working well for you Jerry! You made our day!

Beantwortet am 30.3.2022
Katie
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.11.2019

Easy to set up, even easier ongoing use, and amazing customer service

Every time I have a question I get clear directions, an offer to help, and an offer to call. I am so thankful for the amount of time Fons has saved me.

Vorteile

Straight forward, streamlined, intuitive design, and so easy to use. I didn't have to spend hours studying to use this like I have done in the past. Customer service is amazing.

Nachteile

This software and customer service team has saved me a ton of time, and I just really can't think of anything I don't really really like.

Antwort von Fons

Thank you Katie,
We are so glad For sis working out of you and are so thrilled you are part of the Fons Family!

Beantwortet am 1.4.2022
Justin
  • Branche: Unterhaltung
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 17.5.2022

More features than I will ever use.

Vorteile

I am still getting a few referrals per year through the site.

Nachteile

I am a legacy user from LearningMusician.com. I only need this software to serve as an advertising website. When Fons took over, they added a bunch of features that I don't and never will use. In fact to use the payment processing that is offered would cost me more money use. To top it all off, after promising that legacy users wouldn't have a rate increase, they tripled the cost after a year. I am still getting a few referrals through the site, so for now, I will keep using it.

Antwort von Fons

Justin, we are so happy you continue to receive referrals through our site. That is wonderful news!

Beantwortet am 19.5.2022
Katie
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2018

Fons Review

Fons allows me to invest my full energy into teaching my students when we have our lessons, rather that spending time and energy discussing policy and payment. My relationships with families of my students have been greatly improved because of Fons!

Vorteile

I am a piano teacher, and I love that Fons has eliminated all of the awkward conversations about money and payment with clients. Fons automatically bills clients on a per lesson or monthly subscription basis, it has been really great to not have to keep track of forgetful clients and chase payment. Fon’s customer service is very helpful, friendly and quick.

Nachteile

While the monthly fee is very low, the processing fees are slightly higher then other comparable services for music teachers. The processing fees are more than worth it for the time I save, and the ease of use of this program!

Antwort von Fons

Hey Katie,
Thank you so much for your review. We are so happy Fons is working out for you! We are so thankful for your feedback and don't hesitate to reach out whenever you need anything!

Beantwortet am 30.3.2022
Shannon
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 8.8.2018

Fons has made scheduling so easy

Vorteile

We use Fons software for scheduling our son's music lessons. It has really streamlined both scheduling and payment for us. Before, we'd have to remember to bring a check in to each lesson, and any time we'd want to adjust or cancel lesson times, we'd have to try to get in touch with his teacher with a phone call/email, etc. and there was back and forth about what other times could work.Now payment is automatically taken care of, and scheduling changes happen directly through the app. I can see the calendar of possible lesson times, and his teacher can approve of them directly.

Nachteile

Credit card transaction fees seem a little high

Antwort von Fons

Thanks Shannon, for the awesome review! Unfortunately, the credit card fees are from our processor, but as the client you shouldn't have any fees, if you see something different please let us know.

We are busy improving the client-side for an even better experience! If you have any ideas we would love the feedback:)

Beantwortet am 30.3.2022
Daphne
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2018

Fantastic and Helpful Fons

Fons has completely automated by business's billing and scheduling. Parents of clients are happy and have had no issues. Customer support is OUTSTANDING and IMMEDIATE.

Vorteile

Fons truly automates billing so you don't have to invoice your clients. It makes it easy to send out appointment requests, reschedule them, and the link to my phone calendar is fantastic and updates instantly. The layout is clear and unfussy, and the product does exactly what it says it will do.

Nachteile

I would like a couple of additional features, which I hear are in the works for the near future. One is the ability to bill a client for a simple fee not connected to a calendar appointment. And the other is to connect to Quickbooks.
That said, this software is doing GREAT things.

Antwort von Fons

Hey Daphne,
We are so excited you are using Fons and thank you for your review! It means a great deal to our team to get feedback and we take it all very seriously. Thanks for being such a great part of the Fons family! :)

Beantwortet am 30.3.2022
Lindsay
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.5.2020

Fons Is Great!

Vorteile

My school is new to Fons and we are continually impressed with the level of customer service. We have received absolutely top-notch service from the moment we became a prospective client and throughout the onboarding process. Their rapid-fire response team addresses issues quickly, honestly, and is constantly showing proof of ongoing product innovation. We are looking forward to a lasting working relationship with Fons. Bravo!

Nachteile

limitations in reporting and attendance records

Antwort von Fons

We appreciate you Lindsay! We are so glad Fons is working out for you and excited to grow with you! You are awesome!

Beantwortet am 1.4.2022
Brian
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.8.2018

A great scheduling and payment system for teachers and other professions

Vorteile

I am a part-time music teacher, but busy a full-time professional musician. Fons has a clear, easy to understand interface and simple scheduling and communication tools for managing my students. Being able to respond to scheduling requests or cancel/reschedule lessons easily from my phone while at a gig or session is very convenient. Having to never discuss payment with students or their parents after the initial setup is really nice, allows the lesson time to be focused on what matters - instruction.

Nachteile

I have had no major issues or complaints about Fons.

Antwort von Fons

Thank you so much Brian. You are right, we want our amazing educators to be able to hone in on what they love - and let Fons take care of the rest! Thanks for being such a great part of the Fons Fam!

Beantwortet am 30.3.2022
Jonny
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.7.2018

Fons has been awesome and it keeps getting better. Makes everything so much easier.

Vorteile

For the most part it works really well and is super easy to use. The Fons team is always ready fix any problems and their support is above and beyond.

Nachteile

Right now that the bugs have been worked out. I don't have any cons.

Antwort von Fons

Thank you Jonny! We are happy Fons is working for you and making your life easier. That is our goal! Stay awesome!

Beantwortet am 30.3.2022
Steve
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.4.2020

The right tool for the job

Smoothing the scheduling and payment for my music studio.

Vorteile

This is the third on-line scheduler that I've used, the only one with built-in payment and it is the most affordable, most responsive and easiest to manage. I particularly like the recent Zoom integration, and workshop options. The fact that I can easily access my account from my computer or phone.

Nachteile

Having more than one marketplace that is outward facing that separates individual lessons from workshops and consultations is a wish.

Antwort von Fons

We appreciate you Steve! Thanks for taking the time to review Fons!

Beantwortet am 1.4.2022
Sharissa
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.3.2019

I LOVE FONS!!!

Easy to use. Easy for my customers​ to use. Does not get 'buggy.' and not work like other business systems I have used. The price is great.

Vorteile

Fons's customer service is my favorite feature. I feel like I am being taken care of with the personal attention that I get from them. The system is easy to use.
Fons has made my life much easier. I also love the notifications that I get when
I get a deposit. They take care of PCI compliance for you too.

Nachteile

No cons. I like everything about the system. I really have no complaints or issues.

Antwort von Fons

Hey Sharissa,
Thank you so much for your kind review. We are so happy you are part of Fons Family! You rock! :)

Beantwortet am 1.4.2022
Colin F
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 19.7.2019

Fons makes running my coaching business easier.

My experience with Fons has always been pleasant and helpful. They seem to be willing to make adjustments to their platform to fit their customers needs.

Vorteile

The system appears to grow with my companies needs.

Nachteile

Nothing that I can think of at the moment.

Antwort von Fons

Thank you Colin! You are awesome.

Beantwortet am 1.4.2022
Sarah
Sarah Mehr Details anzeigen
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2018

Absolutely love this app! It's easy to use and sign up for customers

Vorteile

I am able to easily manage my son's appointments with his guitar teacher. It's easy to cancel appointments, and auto-payment makes my life easier as a parent.

Nachteile

I love it. I have zero complaints. The app is easy to use for scheduling and payment what else do you need?

Antwort von Fons

Hey Sarah! We are so happy Fons has made your life easier. We know how hard it is to juggle and keep track of all the things! Thank you so much for your feedback.

Beantwortet am 30.3.2022
Diane
Diane Mehr Details anzeigen
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 9.8.2018

very easy way to schedule lessons

Vorteile

It's so easy. See open slots, check your calendar, make a reservation for a spot, and then get an email confirming that you have it. Easy to cancel too. I love the grid calendar indicating open spots.

Nachteile

nothing really. It seems very easy to use.

Antwort von Fons

Hey Diane,
Thank you so much for your review. We are so glad Fons is working for you and making your life a little bit easier. That is our goal! :) You are awesome!

Beantwortet am 30.3.2022
Carol
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.7.2018

excellent resource for independent contractors!

Vorteile

i really love how seamless this is to use. the interface is simple, the navigation is intuitive, and it doesn't have anything extraneous that i don't need. I like that i can make my own hours and that everything has to be approved.

Nachteile

i think i would like a way to mass schedule or cancel my appointments. i see why it's handy to have it one at a time, but i also know that blocking out availability for weeks or months is something i would definitely use. I also want to have the option to make sure my appointments get scheduled back to back, instead of whenever they want.

Antwort von Fons

Carol, wow we just talked about having a way to have appointment availability to recalculate back to back, stay tuned that may get released sooner rather than later. I added you to the other feature request card.

Beantwortet am 30.3.2022
Jack
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2018

completely streamlined my payment process

Vorteile

Before my instructor started using Fons I paid by check every week. I often forget to bring it or would lose track of previous weeks payments. When my instructor switched to using Fons for lesson payments the whole process became a million times easier and there was never any confusion or lost checks! Additionally, being able to schedule and cancel through the app has made things so much easier for both me and my teacher.

Nachteile

To be honest I haven't encountered any problems with the app yet. I'm sure I haven't explored all the features it has to offer yet but so far so good!

Antwort von Fons

Thank you so much for your feedback, Jack! We are so happy Fons has simplified payments and scheduling for your lessons! We love to hear this and are so thankful you are using Fons! :)

Beantwortet am 30.3.2022
RONALD C
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 6.4.2018

I stopped my subscription a few months ago and they are still charging me and my client s!

Vorteile

I like nothing about this product the only thing that is professional is their website but the software is a disaster!

Nachteile

The software is hard for customers to use that is why I stopped using it, on my end I own a business I too having problems. I decided to stop using it because it is causing more problems for my business. This company is still charging my account even though I told them i am no longer interested in their software they are even charging my customers without my consent so they are very dishonest with their business practices, so I urge businesses to stay away from them.

Antwort von Fons

This is a major bummer, and Ronald.. you are totally in the right here. You uncovered two bugs in our system that caused problems with your account. We are so sorry you had a bad experience, and we truly did everything we could to fix your issues as quickly and professionally as possible. As a startup, bugs will happen, and you(and we) had the misfortune of uncovering them. We apologize, you had every right to be upset, and we have fixed the issues that affected your account. We are committed to making Fons the finest solution for appointment-based business owners, and appreciate your feedback.

Beantwortet am 30.3.2022
Morgan
Morgan Mehr Details anzeigen
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2018

Fonstastic !!

Vorteile

I most appreciated the ease of use and the extra capabilities this software provides. As someone who specializes in Operations Excellence, having this software has made my operations even more excellent.

Nachteile

Nothing comes to mind, they continue you to add updates wherever they are lacking which is very helpful!

Antwort von Fons

FONSTASTIC! That is amazing! We will be using this in the future. Thank you for being an awesome customer and sharing your feedback. So glad to be part of a solution!

Beantwortet am 30.3.2022
Sam
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.4.2018

Amazing, the team and product are in constant improvement.

Vorteile

I love how adaptive the product can be, but more so, I love how it was built to be a solution to a real problem. And, it is just that.

Nachteile

No cons! Every con I have had in the past has been dealt with. As previously mentioned, the product is in constant improvement.

Antwort von Fons

What an awesome message to receive. Thank you Sam! We are glad to have found a solution many can benefit from and are so happy to have you as part of our Fons family!

Beantwortet am 30.3.2022
Josh
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.2.2020

Seriously- What Are You Waiting On? Get FONS Today!

By the end of the free Fons trial, I already had enough money from students to pay for a whole semester of Fons. The price is very low compared to the high value & support you get. They could easily charge double, so I'd jump in now while it's still growing. Their Facebook Group alone should almost charge haha, so much good stuff in there and free weekly webinars about relevant topics to help your business grow!

Vorteile

-Simple and easy to use (user friendly)
-Create customized packages
-Creates more free time by removing scheduling headaches
-Easy for students and parents of students to pay me on time
-I can quickly communicate any schedule changes or announcements
-Amazing staff and extremely helpful
-They have an awesome affiliate program as well

Nachteile

-Has opportunity to add even more features

Antwort von Fons

Thank you so much, Josh! It's been an absolute pleasure getting to know you and working together. We really appreciate your being here.

Beantwortet am 1.4.2022
Matthew
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 23.7.2019

Accept Credit Cards With All The Big Company Features But None Of The Traditional Hassles!

Exceptional Product. Exceptional Support and People Behind The Product!

Vorteile

That I can accept credit cards like the big companies do for a fraction of the traditional cost. Plus all kind of bonus features as well.

Nachteile

The software is great but does take just a little time to learn how to best use it. It's worth it though.

Antwort von Fons

Thank you so much Matthew! We are really happy to have you using the platform, and hope that you continue to love it. We're working to make the learning curve you mentioned easier and quicker! Thanks again!

Beantwortet am 4.8.2019
Megan Mehr Details anzeigen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2018

Best team of support I've ever worked with, incredible price, easy to use!

Absolutely everything I was hoping for. The team is always available to answer questions, responds quickly, is very warm and does everything they can to make Fons work specifically for you!

Vorteile

Clean, clear, simple for both the provider and the client!

Nachteile

Not quite as many options as I would like, but the team is more than willing to develop these new options!

Antwort von Fons

This makes us smile from ear to ear. Thank you so much Megan. We really value and appreciate you. :) Thanks for being part of our Fons Family.

Beantwortet am 30.3.2022
Melinda
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 1.5.2020

Great customer service!

Vorteile

[SENSITIVE CONTENT HIDDEN] and the Fons team were prompt and informative in answers to our questions. They also implemented specific functionalities we requested that are important to our organization.

Nachteile

There are not as many reports available as in our previous software, but Fons is very open to suggestions and they are constantly adding new options.

Antwort von Fons

Hey Melinda,
We so appreciate you and are glad we can be of service! Have a great day!

Beantwortet am 1.4.2022
Yasien
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.8.2019

Great way to organize your small business

You can easily set up your calendar and clients can schedule their own appointments
Very user friendly for clients and support is readily available
Monthly fee is very reasonable

Vorteile

Billing is a breeze including cancellations, additional fees, and refunds

Nachteile

I really can't think of anything I don't like as it does everything I'd want it to do!

Antwort von Fons

Thank you Yasien,
We are so happy Fons is helping you stay organized!

Beantwortet am 1.4.2022
Maria
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2019

Fons has simplified my business

Vorteile

The capability of billing prepaid appointments while working with a calendar system. Genius!

Nachteile

There are minor glitches that can typically be fixed by clearing your browser history.

Antwort von Fons

Thank you so much Maria! We are so happy to hear that Fons is working well for you, and we'll continue to make it better! Awesome.

Beantwortet am 4.8.2019
Stuart
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.4.2018

Easy to use client interface

Vorteile

Scheduling lessons is quick and intuitive. Payment system works well and transparently. The client experience is exactly what one would expect. Appointments are easy to schedule and payment is automatic

Nachteile

Not enough teachers use it. It needs to be able to display different venues for separate appointments. The calendar selection does not show day of week.

Antwort von Fons

Thank you so much Stuart! We are glad you are enjoying Fons and thank you for being with us along this journey!

Beantwortet am 30.3.2022
Lisa
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 2.11.2019

Just What I Needed

I had been monthly invoicing people for piano lessons and often having to ask 3-4 times and suspend lessons in order to get paid. Fons has now taken over all the work for me. I got my time back and no longer have to create monthly invoices. Payments are automatically done so I never have to ask twice for payment, it just shows up. The amount of stress this has taken off of my is tremendous!

Vorteile

This software is easy to navigate and understand. It solves my problem of creating invoices and hoping that payments come in.

Nachteile

It has not worked 100% yet. Each month so far I've had to get help with some aspect of my getting payments.

Antwort von Fons

Thank you for your feedback, Lisa! It helps us grow and be the best we can be. Have an awesome day!

Beantwortet am 1.4.2022
Takashi
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.12.2019

Great Product

Vorteile

easy to use, clean interface, great customer service

Nachteile

a little more options in regards to minor features, but they are working to add those features in the future.

Antwort von Fons

Thank you so much for your feedback, Takashi!

Beantwortet am 1.4.2022
Aron
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.5.2022

Brain Space Saver

Vorteile

I don't think about my billing anymore, the autopay and single payment option make getting paid easier than ever.

Nachteile

The set up can be streamlined a bit to help with newer users.

Antwort von Fons

We are so happy to save space in your brain. :) It is our goal to simplify your life. So glad you are here, Aron! Thank you for this review.

Beantwortet am 19.5.2022
Tony
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.2.2019

Beautiful and easy to use!

Vorteile

The customer service and support is outstanding. There are a variety of options to accommodate how you want to bill your clients, and it’s a breeze to set up!

Nachteile

The processing fees are slightly higher than some alternative solutions. However, this is more than made up for by the overall experience for both clients and providers.

Antwort von Fons

Hey there Tony! :) Thank you so much for this review. We are so glad you're loving Fons. Also, we heard our customers loud & clear regarding processing fees. Since you wrote this review., we've lowered cc processing fees to 2.9%. This puts us on parity with all of the major card processors while still offering the awesome benefits of using Fons. Thanks again for writing!

Beantwortet am 1.4.2022
Lesley
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.10.2019

Fons Fan

Vorteile

The ease of use once it is set up and the excellent customer support!

Nachteile

Setting up took a little longer than expected because I had to watch a tutorial video. However, the information relayed in the video was essential and when I finally decided to slow down and watch it, setup was quite simple.

Antwort von Fons

Hey there Lesley! Thank you so much for this review. So glad to hear the platform is working for you. Keep us posted if we can help with anything else!

Beantwortet am 28.10.2019
Reed
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.4.2018

User since the beginning

Vorteile

Makes lesson scheduling and payment a breeze. Love the layout and look of the app. My instructor also says it cuts down on hours of billing

Nachteile

Not too many complaints. Sometimes I have issues signing in I guess. The app is quite user friendly.

Ellie
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2018

A no brainer! Best lesson booking app in the game

I have used Fons to book lessons as a student. Overall it has been a breeze to use the app and has made my life so easy. The app is great with a simple interface that makes booking a simple process. I have recommended this app to teachers, mentors, students and anyone who hosts or takes classes -- and I will continue to!

Vorteile

Finally I don't have to pass texts back and forth trying to cancel, reschedule or book a lesson. A few clicks and I am there. Thank god for this app! !

Nachteile

n/a. I honestly don't have any complaints!

Antwort von Fons

Hey Ellie,
We are so excited Fons is working well for you and making life easier! Thank you so much for your feedback! Super glad to have you here!

Beantwortet am 30.3.2022
Catherine
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.11.2020

Great for organizing my business

It’s great to be able to have clients pay with credit card. Also great to have the additional support that Fons offers.

Vorteile

Helped me organize my schedule and finances.

Nachteile

I don’t have enough private students not related to other music schools to make it worth the cost.

Antwort von Fons

Thank you for taking the time to review Fons, Catherine! Have a great day!

Beantwortet am 1.4.2022
Kristin
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.3.2020

Great choice!

Outstanding service and product!

Vorteile

Intuitive--and if something wasn't working, I could get assistance right away.

Nachteile

It meeds all of my needs, so I don't really have anything to say here.

Antwort von Fons

Thank you Kristin,
We are so glad you are part of the Fons Fam!

Beantwortet am 1.4.2022
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2018

Amazing!!

Vorteile

It’s very easy to use and saved me a lot of effort.

Nachteile

Nothing really! Everything was easy to find.

Antwort von Fons

Thank you for your feedback! We are so glad you are with us here at Fons!

Beantwortet am 30.3.2022
Dawn
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2018

Elegant and intuitive!

Vorteile

Customer support, professional design, reasonable fees, everything is seamless, reduces admin time significantly

Nachteile

It's difficult to convince some clients to trust a system that saves billing information and charges them if they don't come to scheduled appointments. ( this is my policy, And it's much easier to enforce with this system)

Antwort von Fons

Thank you so much Dawn. We are excited to get your feedback and have you as part of the Fons fam! You rock!

Beantwortet am 30.3.2022
Nicole
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.4.2018

Saves me time!!

Vorteile

As someone not very techy, I appreciate its accuracy and ease of use. It's very convenient and time saving.

Nachteile

What I didn't like initially has been fixed, so I would add to pros that concerns, however insignificant, were met in a timely fashion.

Antwort von Fons

Thank you so much for using Fons and sharing your feedback. We are glad to have you with us!

Beantwortet am 30.3.2022
95 Bewertungen