Egencia
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- Branche: Marketing & Werbung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Invaluable Now That We Travel Again
Vorteile
Egencia has a plethora of features for our team regarding business travel, but my personal favorite are the savings we have access to when booking. Flights have not been the cheapest this year, but with Egencia, we're able to book group business travel efficiently with great deals.
Nachteile
Oddly, our team has experienced some bugs with the app, which one would think would be seamless, as the app is used the most while traveling.
- Branche: Automotive
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Review
Vorteile
Ease of use and friendliness and helpfulness of staff
Nachteile
Too many scheduling conflicts or booking conflicts
- Branche: Architektur & Planung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very user friendly tool with great reporting
Vorteile
The software allows travelers to be self sufficient, have access to corporate negotiated rates, book travel within policy, have the flexibility to manage and view their trips. The app is very user friendly and alerts travelers to any issues that might arise regarding their trip. Egencia is integrated with Uber, Google Mpas and CityMapper ground transportation options.
As a travel manager, the reporting functionality is great and the new analytics tools are very impressive. Review of scheduled and/or customized reports gives the ability to monitor and measure corporate travel policy, understand purchase trends and travel patterns to identify opportunities of savings to the company. Duty of care is forefront in the travel industry, and having all your travelers book their travel in one platform allows access to their whereabouts at your fingertips in case of emergency.
Detailed invoices are provided for each trip for ease of expense report submission. Integration with our expense management company is highly valuable and time saving to our travelers for are road warriors.
We have been very pleased with the Egencia platform and the professional account reps and travel agents.
Nachteile
When issues arise when you have to call the travel agency desk, there is sometimes a long wait time especially during bad weather. I think they could do a better job managing these occurrences.
Antwort von Egencia
Thank you so much for your positive review and constructive feedback! Brgds Nina
- Branche: Versicherung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Horrible Product
horrible
Vorteile
NOthing. It is cheap so therefore you get what you pay for.
Nachteile
This is one of the worst companies I have worked with, online and through customer service. There is constantly a glitch in their system and therefore the customer support team only respond with "its a glitch, try it again". Nothing is consistent. Sometimes flights book automatically, other times they don't and then someone needs to go back and book it but if you are not quick enough then that flight is gone. It is not streamlined. The pages that you use to books cars, hotels, planes could be simplified and much quicker/easier.
Antwort von Egencia
Hi Abby,
I am sorry to hear of your negative experience with Egencia. If you would please send your contact information used to book your trip(s) to [email protected], we would appreciate the opportunity to try to investigate.
- Branche: Computer-Software
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Dependable tool to book travel, good support generally and in emergencies
Having traveled every week, I depended on Egencia for bookings. It has plenty of great filters to find the best options and can finalize bookings quite quickly.
Vorteile
I can count on it to work and find good options. Got stuck in Minneapolis late at night where hotels were full, got great help from Egencia emergency support.
Nachteile
I would say it works as expected. No major cons for me.
- Branche: Internet
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
egencia Honest Review
Vorteile
I love how easy and seamless it is to book multiple travel options, such as car, hotel, and flight. Also how easy it is to manage reservations and compare prices!
Nachteile
very busy look interface. something a little more user friendly and simply would be great!
Antwort von Egencia
Thank you for this great review!
- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to learn and use
Vorteile
Egencia is a straightforward product that I found to be intuitive and simple to navigate.
Nachteile
It seems like some flight options that are available through the "open market" aren't accessible via Egencia, and I'm not sure why. otherwise, it's great.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Not user friendly
Vorteile
Egencia has a good customer support base.
Nachteile
Egencia is not the most user friendly. It is difficult to use at the beginning until you use it a few times.
- Branche: Internet
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Egencia makes booking easy
Vorteile
I think this is a pretty easy to use utility for business travel booking.
Nachteile
I wish the interface was bit different or updated more regularly.
Antwort von Egencia
Thank you for taking the time to leave us a review! We appreciate your feedback.
- Branche: Marketing & Werbung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy way to book fights and accommodation for work travel with great customer service!
Vorteile
The customer service is awesome and easy to get in touch with in the case of fight cancellation! Easy UI to navigate - very straight forward.
Nachteile
Nothing to complain about! It's been great at both companies I've worked at.
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Egencia Review
Vorteile
Ability to book travel all in one place for airlines and hotels
Nachteile
Sometimes prices aren’t comparable to booking direct through websites
Antwort von Egencia
Thank you for taking the time to share a review. If you are open to discussing the concern of inconsistent pricing further, please send us your contact information to [email protected].
