Drip

Vorteile

Drip is a simple tool yet it means the world to me. On the part of it's functionality, Drip is an easy to use software, easy to launch, easy to integrate, easy to train through customization and most importantly, industrious software. It is a user friendly simple software with endless benefits. As a matter of fact, we are not even close to completely exhausting the benefits Drip carries with it. Am determined to achieve more with it.

Nachteile

Drip has the most helpful help desk. They tackle question thoroughly well in case we have problems. They have handled all our issues.

Vorteile

I think one of my favorite parts is the benefits of syncing with our Shopify storefront. We use Drip for many things but most regularly for weekly email blasts. Being able to link directly to our items, with information and pictures is incredible. As well as being able to see our ROI from those emails.

Nachteile

Some features don't feel extremely intuitive + take some getting used to, but they do have trainings and good support.

Vorteile

Drip took us to the next level with Email Marketing. We have been able to create funnels, campaigns, email series, and blasts that have boosted our business. We had just barely dipped our toe in Email Marketing 2 years ago when we started with Drip, and now we use it on a daily basis. We have been able to automate an almost entirely manual process. Highly recommend Drip as an easy to learn and awesome tool to grow your business.

Nachteile

Learning to set up funnels is not the easiest process at first. Especially if you are new to Email Marketing, however, Drips support team and chat is so easy to use and they will walk you through every step. They also offer video training and training webinars.

Vorteile

Drip is a marketing automation platform, not just an email distribution system. It does so much more than send email blasts. It helps you qualify and nurture leads, leading to a better experience for your customers and you!

Nachteile

It takes a while to learn how to use all the features, specifically the rules, workflows, tags and custom fields. However, once you learn the basics, it's simple to maintain.

Vorteile

(1) Dynamic content for easy personalization
(2) Drag + drop workflows that are really easy to use
(3) Text-based emails for stellar delivery

Nachteile

Honestly, not much! I LOVE Drip and recommend it to every client it's right for.

Vorteile

First of all, customer service has been fantastic. It's also great how it can work together with a number of third-party software when needed. I also love the the feature that you can have multiple accounts on the same plan (if you own more than companies) without having to open a separate account for each.

Nachteile

At first graphical email was not a native capability but that is no longer the case.

Vorteile

I love the tagging system. It makes it super easy to find people inside of your account. I also really enjoy the workflows

Nachteile

I wish you could split test headlines using their legacy email templates

Vorteile

The automation is top-notch. When it works.

Nachteile

The automation simply doesn't work all the time. For now particular reason, workflows get stuck, or just don't fire. Tags get applied twice.
And support is, well, they're just not there. The support wait-times on my last few issues was litteraly always 8-9 days until the first answer from them.

Vorteile

One of my favourite things about drip is the email segmentation tools and tagging. These let me make sure my audience is always on point. Customer support is great, however due to some delays and workflow issues I found myself having the need for them a bit more than I think I should have.

To the customer service that is friendly, competent, quick, receptive, and unfailingly helpful (and I've put them to use numerous times with complicated questions)

To my ability to step into specific user accounts to fix things simply and quickly at their request..

Drip is uniformly wonderful. You might not know it yet, but THIS is the email service you've been looking for.

Nachteile

The refreshing of the automations seems like it is not instant, so whenever I am setting something up, and doing tests, there has been some confusion as to whether it is working or not. So sometimes I have to go live with a special list just to test the automation steps which is not very convenient.

Vorteile

Drip is hands down the easiest, most intuitive software for us for creating automated email sequences. The templates, along with ease of use, and integrations with all the other platforms and software we use makes it so valuable for us.

Nachteile

The lack of certain features offered by other platforms, such as tighter integration with Shopify, App, app-based notifications for things like resending non-opens etc mean that we have to double up on some software instead of solely using Drip and that is a major pain.

Vorteile

The UI is amazing and gives a visual overview of the activity without the need to look at numbers. The automated workflow and the newly added feature of a visual email builder are a treat to the modern marketer. Using Drip for over 3 years now, I have yet to come across an email service that is more of a CRM for small businesses. The chat support is always available and qualified to assist with any challenges if they do arise.

Nachteile

The limited options for Lead capture forms. The platform has just one form that is designed and since lead capture is what builds the list, having a library of well designed forms would really help.

Vorteile

Drip offers some great features that surpass regular email, including things like automated resending to people who don't open, lead scoring, automated sequences and much more.

Nachteile

The color scheme can be a little hard on the eyes, but it is better than when it was first updated earlier this year. I would also like a better way to manage tags, rules and automations as once you have a number it can become tricky to keep track of them. This could be solved by having a "used in" list for tags, or a resources list for automations so you have a quick list of what is used where. This would also make it easy to retire tags and automations without losing customers through gaps.

Vorteile

The visual workflow builder for automation. This makes it easy to walk through your funnels and make sure all the steps are there and make sense for both your business rules and the customer experience.

I'm also a fan of being able to use liquid statements to customize content and functionality. This saves a ton of steps in workflows and allows for personalization, helping you convert better.

Nachteile

The subscriber profile is presented as a timeline. I would be much better served if subscribers were given a better visual presentation, more like a CRM would provide, in addition to the timeline.

Vorteile

reliable, good segmentations and data processing possibilities.

Nachteile

too expensive, UI not so good, constantly slow.

Vorteile

In general terms it is a good marketing automation tool.

Nachteile

The technical support needs to be improved and the tool is not very intuitive. They increase the prices and do not care how many years you have as a customer.

Vorteile

I love how easy it is to send newsletters and set workflows for different users/ leads.

Nachteile

We'd like to have the drag and drop feature for worflows.

Vorteile

I like the workflow and rules capability. Also the unlimited tags and the easy integration with Salesforce and Zapier is important for me. Support is usually fast, friendly and competent.

Nachteile

Sometimes, the app could be faster. Also, there is not a preview function for one-off emails. Sometimes, it takes too long until an immediate broadcast is sent out.

Vorteile

I was coming from Mailchimp and using Drip has been a great improvement in the ability to automate and personalize the messages I can send to our customers, based on the phases they are in the funnel.

Workflows allow me to easily visualize the sequence of messages that will be delivered to the subscribers.

Nachteile

I wish I could use drag and drop and rearrange blocks in the workflow.

Vorteile

Drip is easy to learn, quick to create broadcasts, can re-use and edit sent broadcasts, and the templates for creating campaigns are excellent.

Nachteile

As a start-up, I find it expensive (I'm in Australia, so the exchange rate has an impact). It is comparative, but the free options do the same thing. If your list building doesn't happen as quickly as expected or you're unsure how to use your list to generate income (v gathering info from sales), then it is an ongoing monthly expense that doesn't always justify itself - when your list is small. There should be another option available that is cheaper and has smaller list numbers, before the first subscription above free.

Vorteile

Automated workflows for list management and adding/removing tags makes for an incredible ability to segment and automate your subscribers! Blows mailchimp out of the water!

Nachteile

There's a steep learning curve, but it's really as simple as it gets. Not a lot of good support for HTML emails, but that's okay--and they're making improvements.

Vorteile

Drip is a fantastic tool for it's visual workflow builder. It allows for tons of automation and other tools don't really compete at this level.

Nachteile

It's slow, sometimes emails take a long time to send and running filters can take up to day depending on how you craft it. They are aware of this but for all the money we pay it feels like this should not be an issue.

Vorteile

The ability to create and send campaigns based on both tags and trigger clicks within emails.

Nachteile

How the pricing has gone up since the Leadpages acquisition.

Vorteile

Automation workflows of drip is the major and most powerful feature. Rules and Tags also helps to create different types of audience

Nachteile

Expensive in the market when compared to other tools and it is burden for freelancers and early stage bloggers

Vorteile

It is very easy to build a marketing automation sequence with several steps. You can connect Drip to a lot of other services as well.

Nachteile

Granted it's an email marketing service so it makes sense that the email address is the most important piece of data; but you can't have a record in there that does not have an email address. Therefore it's not good as a CRM, although Drip doesn't claim to be a CRM, for that you want to connect it with another service.

Vorteile

I find it's a simple, affordable solution that provides great support for automation. It just works, and that's what I love about it.

Nachteile

I've had to tweak the templates somewhat to be to my liking.

Also, it's not as friendly to small lists as other providers, but I do find the investment to be well worth it.

Vorteile

I really like the the drag and drop functionality and visual approach to creating a followup system. I also like the fact it works well with Zapier as I have it set to detect sales from my cart and then send the customer into another sequence of emails.

Nachteile

There are just a few limitations but you can get around them with apps like Zapier.

Vorteile

I really like a combination of features that Drip has that makes it a very powerful lead nurturing tool.
It has workflows and automation combined with lead scoring and tracking.

Nachteile

There is a bit of a learning curve but well worth the investment in time!