4,8
Gesamtbewertung
Bewertungen

4,8
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Bewertungen

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ELENA
  • Branche: Medienproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 31.1.2020

Most comprehensible asset management tool so far but one glitch in the beginning sorta spoilt...

Overall, we liked it and kept using it even after the folder were killed thanks to the tagging

Vorteile

We used the tool to tag and share 4000 images among various parts of our projects. We liked the color tagging, word tagging, folders and various sorting tools which also included the search for untagged images

Nachteile

However at some point due to a glitch or a mistake by one of our users the google disk storing our actual files got disconnected from the pics.io account and on reconnection all our folders became a mess. Thank god tags survived, but folders were gone and we had been relying a lot on them. Turned out that uploading images through pics.io was a mistake. We should have uploaded the folders and images straight to the google disk and then synchronise it with pics.io. If it was part of the training on how to use the tool, then we had missed out on it.

Antwort von TopTechPhoto

Elena,
Thank you for your feedback. We are sorry to hear about your experience disconnecting Google disc, however this is normal behavior of the system. To prevent misunderstanding, we show a big modal window explaining that disconnecting Google disc will lead to losing folder structure.
We keep working on constantly improving on-boarding flow and will be happy to hear your suggestions
Thank you again for being Pics.io user.

Beantwortet am 18.2.2020
Jonny
  • Branche: Medienproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.7.2020

Phenomenal Platform, Better Customer Support

See the above. I love Pics.io and have enthusiastically recommended and referred many industry colleagues to the platform.

Vorteile

The versatility of Pics.Io makes it an absolute no brainer of a platform. It has all the functionality we need to effectively organize and view our content along with a huge array of additional features such as metadata tagging, simple website deployment for client review, and multi-level/team usage that make it indispensable. This paralleled with unrivaled customer support make it one of my all time favorite pieces of software that I've had the pleasure of deploying while in business.

Nachteile

There are a few nit-picky bugs here and there, but the customer support is always on top of user feedback, which has made these bugs/cons a non starter.

Ole
Ole Mehr Details anzeigen
  • Branche: Medienproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.5.2021

Easy to get started

Very useful product that works fine wherever I am working from.

Vorteile

We needed a better way to save stock photos and videos, so that everyone in our (marketing) department could access the pictures. So far it works good, and it didn't require a lot of effort to get started (once our IT-department had set everything up for us). We will use Pics.io externally also, but we're not ready yet. From our testing it seems promising.

Nachteile

So far the experience has been positive. I still have lot of features to try out, and can't think of anything negative.

Antwort von TopTechPhoto

Hello Ole, thank you for choosing Pics.io. We are very happy that you are with us and hope that you will use more of our features for your business soon.

Beantwortet am 12.5.2021
3 von 3 Bewertungen

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