Acronis Cyber Protect Cloud – Bewertungsseite 2

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Joshua
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.1.2019

Solid backups, reliable restores

Overall this has saved us a couple of time from human error that could have set up back a lot of hours of work.

Vorteile

The ability to dig into a backup and retrieve a file without having to download the entire backup is just awesome. I've used this feature multiple times and it's fantastic.

Nachteile

The admin layout took some getting used to, once you've got it, it's very functional and it makes sense, for me though it took me a couple of tries to grab hold of.

Walter
  • Branche: Welthandel & internationale Entwicklung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
2

3
Bewertet am 14.12.2020

Easy to set up but difficult when needed

My own experience has been that the restore data is not in a format that permits restoring on parts of an entire backup. When restoring a particular group of files, the backup required me to restore the entire computer backup which would have meant the loss of a large amount of work that was done between the time that the backup was made and when it was going to be restored. Other backup programs save data in the same formats that are used daily, therefore the restore action is straightforward and simple.

Vorteile

Very easy to set up and to start backing up your data and your files. A usually highly rated product.

Nachteile

Very user unfriendly when one needs to find particular backed up files. Complicated restore process.

David
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 19.12.2017

When it works, it's pretty good

Vorteile

The agent installer comes as an MSI so it can be deployed via script/GPO. the installation procedure is very quick.

Nachteile

When it works, it's decent. When it doesn't work, it's a disaster. The email notifications are nearly useless, with error messages that are cryptic at best; troubleshooting frequently requires assistance from support. Support is hit-or-miss, with initial (non-automated) response times running from a few hours to 2-3 days. It is possible for backups to be complete "successfully" but still be corrupted.

Bryan
  • Branche: Rechtsberatung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 8.1.2018

Service has been much more successful at backup jobs since the recent updates.

Vorteile

Entirely cloud based, no agent required. Makes for offering a solution to a client that may not necessarily have a Windows server available very plausible.

Nachteile

Limited self-troubleshooting capabilities, log files that are difficult to decipher. In the past, getting detailed information from support was very difficult.

Patrick
Patrick
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 29.12.2017

Used Acronis for multiple clients. Works as expected.

Vorteile

Ease of use, ability to ignore bad sectors for cloning drives, etc. Also allows for restore of file level backups

Nachteile

Inability to ignore bad sectors for clone activities. Only during backup operations. This has caused some headaches.

Jennifer
Jennifer
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 26.1.2019

Affordable and effective for small businesses

Vorteile

Acronis is a very stable backup system with encrypted backups that runs overnight. The dashboard is sleek and easy to find a backup. Acronis alerts you via email if it runs into any problems. It's amazing to not have to manually do the backups. Overall, a very effective product!

Nachteile

We have only tried the free trial at this time! Very happy with the results.

Mauro
  • Branche: Molkerei
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.1.2019

Acronis simplicity

One of the most straight forward and seamless imaging and backup software I've ever used. Anyone can use it

Vorteile

The simplicity of it using the software for personal or business use.

Nachteile

Nothing so far! I have never run into any issues using Acronis.

Razmig
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 30.12.2017

Great tool for MSP's!

Vorteile

Very flexible and easy to use. For the most part it is very reliable and fast. Switching from WSB to Acronis cloud gave us good management of all our cleint's backups.

Nachteile

Sometimes I think support could be a bit better but recently I have been having good experience.
Wish they have Office 365 SharePoint support.

Ad
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 29.12.2017

Fine product, works good

Vorteile

easy to manage from every location, many way to backup, to usb disk and the cloud, easy to recover from USB disk, and in case of emergency to recover from cloud

Nachteile

recover to other hardware is possible when there is an emergency (like fire ) you can recover from each location to other hardware

Verifizierter Rezensent
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 28.2.2021

Reliant but rather expensive

With the vast amount of different cloud-services it can really be hard to pick the right one.
I think, if money is not the limiting factor for you, Acronis is a very reliant and transparent service.
There might definitely be cheaper alternatives, that can keep up with Acronis Cyber Backup Cloud.

Vorteile

You get coverage for up to 5 devices and most importantly mobile devices are included in that.
The 500GB should really be sufficient as a private person an their policies on data-protection are transparent and clear.

Nachteile

The pricing feels rather high, compared to other offerings and the minimum duration of 12-months requires for a full commitment to this product.

Peter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 1.1.2018

All in one solution for both cloud and onsite backup.

Vorteile

The ease of setup and cloud console for overview of backups makes it an ideal solution for engineers and administrators to deploy

Nachteile

Ability to create customised reports for individual devices. At present option is not available to generate a usage report on a per device level.

Shane
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
2

2
Bewertet am 19.12.2017

Works for the most part. Technical support could be more responsive and helpful.

being able to tell people they have backup software is installed.

Vorteile

The option to backup full disk images is nice. Process to restore data in the event of an emergency is fairly easy.

Nachteile

Interface is slow. Successful restores are not consistent. Backup jobs and clients seem to break at random. Technical support is slow to respond (I've put in tickets and have gone a week without hearing anything concrete on the status of their investigation).

Tyler
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.5.2018

Amazing backup software.

Vorteile

Does everything you need for a backup software. It even does more than that and all at an easy to use pricing structure.

Nachteile

It is designed for Service Providers, not end users. It can be confusing for users, but with the right support from an MSP it's fantastic.

Jason
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
1

2
Bewertet am 8.1.2018

Not happy with restores

Vorteile

Not many issues once its setup and working properly. It seems to just work. GUI has improved as far as perfromance is concerned

Nachteile

Restores take forever. I cannot easily mount an image to perform a server or workstation migration. Web GUI is still a bit slow

Verifizierter Rezensent
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 18.12.2018

Acronis Cloud for MSP

Vorteile

The cloud interface is easy to use and well organized. Backup status and progress are intuitive and detailed.

Nachteile

Error codes do not always make sense and are not well described.

Verifizierter Rezensent
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 12.4.2018

Reliable solution for environments where an on-premise backup might not make sense

Vorteile

We needed a solution for business continuity solution for a client that was entirely cloud based but found themselves still doing a lot of things locally in excel and word documents. This runs at scheduled intervals in the background with an easy admin console.

Nachteile

No easy way to troubleshoot just why a backup job would be failing. Online resources and forums do not have a lot of detailed information out there so you have to rely on the vendor for support.

Tim
  • Branche: Museen & Institutionen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
1
Bedienkomfort
2
Kundenbetreuung
2

2
Bewertet am 30.12.2018

Buggy software

This software is usable, but requires the user to have a deep knowledge base as well as the correct hardware to actually connect drives to do cloning. Additionally, for ease of use make sure the destination drive is larger that the source drive. Even if the data that is cloned will easily fit on a smaller destination drive the software can glitch and will not allow you to copy it.

Vorteile

The fact that this software has a free cloning component is nice and it is designed to work with Crucial SSD and HDD drives. The customer service is adequate as well.

Nachteile

There is a known issue with the software that required me to contact customer service in order to get a patch. This information was not readily available and took some time to figure out. Once patched the software worked 80% of the time. This means that out of cloning 5 identical spec drives one did not work and required the purchase of additional hardware.

Gavin
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.5.2018

Used the free license to support backup for 2 Hyper-V guests.

Vorteile

Free to use with a lot of features. The administrator GUI is simple and just a few clicks you can set up the backup target and destination with different options. It does support Hyper-V and VMware as well. The customer support is awesome, they will help you right away once you have a chat or ticket open.

Nachteile

Nothing to complain about, had only one issue so far due to conflict of with the Windows Server Backup feature, but customer support was able to provide a solution.

Lance
  • Branche: Chemikalien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
3

4
Bewertet am 8.1.2018

It was geeat

Good backup plan

Vorteile

It allows me to build out my business continuity platform to make sure i have all of my backups in orser

Nachteile

It is hard for my admins to use. They are often on with support too frequently about the setup of success.

Mike
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 10.5.2018

Innovative Way for cloud backups

Vorteile

The back-ups can be easily configured and stored in the cloud for easy access. The pay as you go takes away the struggle of installing all sorts of software. Flexibility.

Nachteile

Was not easy to set up at first but managed to get it to work. The support could be a little better. It is also expensive. Good for large company solutions but not so forsmall businesses.

Verifizierter Rezensent
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 2.1.2018

We use this mainly for Office 365 backups

Vorteile

The software is fairly straight forward and has multi-tenancy so we have can customers use it. Good for backing up Office 365/Exchange Online e-mail.

Nachteile

The agent you have to load even for cloud to cloud backups. This is being addressed in future releases.

mutty
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 19.12.2017

Acronis Access Review

Vorteile

The only solution I have found to really work in realty to be able to recover. Easy to use nice interface.

Nachteile

Sometimes when we run in to issues but it gets resolved by support

Ryan A.
Ryan A.
  • Branche: Forschung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.11.2019

Exceptional Software, World-Class Product

Backing up can be a very complex process. Not with Acronis Backup Cloud, it offers ease of use, reasonable pricing and peace of mind:

Vorteile

Ease of use, brand reputation, reliability of product.

Nachteile

The product has no flaws and would not say there are any cons to using it.

Ronald
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 19.12.2017

It works at time but it also tends to mess up at times.

An total backup of the system so we can install new Hard drives from ones that died.

Vorteile

When it doesn't it a pain to figure out what's going wrong and how to fix it without support help.

Nachteile

When it works it works well but when it doesn't it a pain to figure out what's going wrong and how to fix it without going to support.

Emily
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.1.2018

Excellent experience

Vorteile

I think the best attribute about this software is the fact that it is user friendly. I'm still a few characters short.

75 Bewertungen