Intellect QMS – Bewertungsseite 2

Vorteile

Intellect has a lot of good features and operation seems very intuitive.
It is good value for the money.

Nachteile

We have had to use a double review process in order to be sure that all changes are captured before a document is approved.

Vorteile

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Nachteile

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not.

While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Intellect QMS

Vorteile

It is excellent software that is user friendly and flexible QMS software. Apps may easily be configured and modified to suit your unique requirements. It has a wide range of features. Without coding, there are several tools available to modify any part of the app, workflow, or user interface to meet your needs.

Nachteile

Training and a working understanding of fundamental programming are required for software customization. A minor inconvenience and time sink is the trouble shooting option, which occasionally fails to identify the issue.

Vorteile

This software has many great features and options that allow the designer to setup/modify templates in many ways to meet project quality requirements. Out of the box templates and apps help designers were a great foundation to further develop apps to met project requirements and goals.

Nachteile

Customer service is poor to follow up on reported issues. Required back-up on every instance of a help desk ticket (backups only done through company our IT). As a designer changes to a single template item on average takes 30 seconds to a minute to process which can be cumbersome when making alot of changes. When a error is generated there should be a simple "one click" option that imports all of the relevant error information to a email or help desk form instead of forcing the user to go through the cumbersome process.

Vorteile

Fast, Flexible and easy to develop rapid prototyping on the fly. I have used the product in a variety of industries for a variety of clients. Anyone who still relies on excel and email can find this tool to be helpful.

Nachteile

When configuring, there has been times where as a Designer I can save and have everything function correctly only to find out during a publish that an error occurs. This causes a delay in publish and impacts client perceptions on build time.

Vorteile

I loved that we were able to customize the software, which gave our internal personnel insider knowledge of how the software works so we do not constantly have to rely on out-side support. It let us build it to our requirements and process flows.

Nachteile

There is nothing about the software that I don't like. I don't like how Microsoft when interacting with Intellect. To open a document to make changes you need to double click on link, click open, click enable editing, then enable content. It is slow and lots of clicks just to be able to open a document to make edits.

Vorteile

It is highly configurable for our specific needs.

Nachteile

The publishing process can be a bit tricky.

Vorteile

The designer user experience is intuitive. The drag and drop technology makes designing fun. Updating object properties is straight forward. Building macros is made easy. Finally, all of the mentioned functionality works together to create powerful apps.

Nachteile

I think that the Auto Documentation Report is a burden. A more user friendly field mapping report or chart depicting the relationship of fields to apps, templates, and workflows would be helpful.

Vorteile

We have been using Intellect for about 8 months and the transition from our previous program has been great. What a huge difference it is with Intellect and how convenient it is to have everything linked and accessible with a click of a button.

Nachteile

The calibration app out of the box could use some improvement for reporting purposes.

Vorteile

Ease of uploading information and flow of information. Pretty straightforward to understand.

Nachteile

Much longer lead time to go Live with than originally told when they sold the software. More customization is required than originally thought and takes up half the time/work of a full time employee. Did not anticipate a team member to be so dedicated the software and expected more set-up for the cost.

Vorteile

The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.

Nachteile

There really is nothing that I don't like about the software.

Vorteile

Very flexible and powerful platform, easy to reconfigure the OOTB and build new app, while complying with regulations

Nachteile

Does not come with actual e-signature like DocuSign

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Intellect QMS

Vorteile

Everything can be customized, from the wording to the workflow.

Nachteile

I haven't found anything that I don't like about the system.

Vorteile

Intellect's ability to configure without coding nor paying developers is its best feature. You can create your own apps or take their out of the box apps and configure to suit. The platform does have a learning curve understand how its intended to work together, however after training, validation, and a deployment, it's very doable yourself. The concurrent license model was very customer focused and allows small to midsize company's to truly go digital rather than struggle with expenses related to named licenses.

Nachteile

The out of the box applications did not suit my needs from the medical device industry.

Vorteile

If you want software for an eQMS, this is the one to select. The apps are easy to use and intuitively designed. The idea that our company can configure EVERYTHING as needed is a hug plus

Nachteile

Nothing to not like. Easy to use and set up

Vorteile

Somewhat user friendly with room to leave detailed notes

Nachteile

Seemingly archaic, could be better softwares available

Vorteile

The ease of global deployment was a significant benefit in our implementation. Intellect is our document management system now shared by all Infinite Electronics sites globally.
There are several modules that allow you to customize the product to meet your specific requirements.
The customer support is top quality, and the Intellect team is great to work with.

Nachteile

As with any software, it has limitations and specific interface requirements. Some of the interface requirements are a little cumbersome.

Vorteile

It is very user friendly, good functionality

Nachteile

There isn't anything I don't like about the software

Vorteile

The product is easy to use and customize.

Nachteile

Integration with external data sources could be more robust.

Vorteile

This software has endless compatibility with other existing software programs. Like most software, much of the work is on the front end and we are still establishing our "live" site. However, any function, feature or scenario we have come up with and the Intellect software has been able to provide multiple ways of accomplishing the task.

Nachteile

Intellect requires a lot of bandwidth to complete the publishing of sites to the "test" and "live" sites. Difficult to do during normal business hours on slower networks.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Intellect QMS

Vorteile

I like the ability to customize the software to meet the company's business requirements and the ease at which this could be done
The other item that made this software a top choice was the ability to configure the software without having programming experience

Nachteile

It is not as user friendly as other eQMS software solutions that I have used before
There are some items that you have to configure each and every time instead of making them system items that can be configured easier (system fields, email notifications, etc.)

Vorteile

Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don¿t have a connection to the internet.

Nachteile

Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability.

Vorteile

The ease of configuration to meet company needs.

Nachteile

It was set up geared towards GMP industry specifically manufacturing, which makes configuration more intense for other industry use.

Vorteile

- No need for low level programming to build your data model and your database
- Can quick build a web application and automate the business process it supports
- Smart, competent, and friendly support team

Nachteile

Cannot think of any

Vorteile

This software is very user friendly and is easy to teach other how to use the programs. You don't have to be an IT master to be able to use it.

Nachteile

It would be nice if they offered a limited amount of free customer support after the initial set up. It would be nice to have something like 2 to 4 hours of free support every month.

Vorteile

I like the Document and Data Control app, the Audit app and apparent complexity of the Program if it is needed. Now that those above me have completed the initial program build, I find it is very easy to use.

Nachteile

My opinion was that the Integration process of the Software with our Organization did not go as smoothly as it could have.

Vorteile

I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.

Nachteile

I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.

Vorteile

Very collaborative software program that covers all areas of a Quality System that we currently use.

Nachteile

For only a few of the features, it was not extremely intuitive to navigate to the needed screen.

Vorteile

Moving towards eQMS system and going paperless.

Nachteile

We've experienced some technical issues including aligning different interfaces and setting up proper workflow. It requires technical expertise.

Vorteile

The versatility of the product: you can use it for ... pretty much anything.

Nachteile

Setting up an app is very involved, but this is to be expected.

Vorteile

Initial setup and configuration are relatively straightforward.

Nachteile

Additional user guides for advanced features could be helpful.