FreeAgent
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- Branche: Buchhaltung
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Cloud based accounting software with average performance
Vorteile
Ease of use. It is a user friendly software.
Nachteile
The report quality could have been better. The format used in reports could be improved.
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Might not be the best choice from my perspective
Vorteile
We use it where I work as a way to track work hours. Usage is pretty simple and the features are sufficient. If you need to track time precisely, there's a nice start/stop function, and if you don't, there are means to insert a whole week in a row. If you're a developer, you'll appreciate the APIs that allow building customized reports for accounting.
Nachteile
If you don't need precise time tracking, but need to split hours on different activities, data entering becomes pretty slow. You can generate monthly reports to check what to expect from the paycheck, but checking if you made mistakes in the data entry is as difficult as it is entering it.
Antwort von FreeAgent Central
Hi there,
Thank you for reviewing FreeAgent. We're glad to hear you found our time tracking features helpful. Regarding the aspects you found frustrating, we appreciate you taking the time to share your feedback and we've shared it with our product team.
All the best,
The FreeAgent Team
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Like the product
Vorteile
Easy assess and works great for tracking my time and billing clients. The bank feed works well. I like the overview information of the home screen dash board.
Nachteile
I have an accounting background and am a bit frustrated with how to pay bills and reconciling an account. It has not been very easy for me to understand how some of the functions work - relative to other software that I have used. Some one with out my background might find it easy to understand.
Antwort von FreeAgent Central
Hi there,
Thank you for taking the time to leave us a review. It's great to hear about the features you like using. Regarding the parts you are frustrated with, could you please contact our support team on 0800 288 8691 and explain this to them in more detail? They may be able to help you, and they can pass on any specific feedback for improving the product to our engineering team.
Thanks
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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Great when everything is simple and goes smoothly, difficult to customise or correct
Vorteile
the mobile app is great for tracking time or updating expenses while on the road
Like the time reporting features to report by contact or project
Tax Timeline also really helpful for getting a quick understand of what's owed
Nachteile
It's difficult to make corrections on invoices, especially if an expense or time item is labeled wrong, requires deleting/creating a new invoice rather than being able to unlock the items associated with it and fix them.
Layout options for invoices are very limiting unless you create your own CSS file.
Can't change account type without contacting admin - ie I mistakenly set up as a sole trader instead of private ltd company and says I have to contact customer service to change it.
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Does the job
Vorteile
Relatively simple to use. Provides overview of everything nicely. Imports bank feed which is the most useful part of FreeAgent.
Nachteile
When the bank feed goes wrong, it really goes wrong. They were reluctant to help, so had to figure it out myself. Personally, I think it's just a bit too expensive considering what the competition are offering.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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Could the role of a bookkeeper and an accountant in a better way.
Vorteile
The API extension is very useful. Through this application, the job of payment and expenses are easier. Since Payroll is available, it is possible to handle all types of invoices. The android application is also very good in its functionality. They give a crisp background on every transaction that is being processed. Also, this application could prove to be more useful to small business groups.
Nachteile
It is a very expensive software compared to other similar software. The customer support team does not cooperate well with the users. They tend to complicate the troubles of the users. Also, they do not work 24/7.
- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Reasobnable software for small to micro business but with a few tragic flaws
Be very wary of this company's operating proceedures...
Vorteile
The software is access able over the internet, the front end looks OK and the and set up is fairly quick.
Nachteile
When i was in dispute with my accountant after they missed my annual return date I decided to change accountants. The accountants were able to cut off my access until I had paid their bill, including the cost of my annual return and pay roll which they didn't even perform. Needing access I had to pay rather than wait the two week period as stipulated by FreeAgent. I have since changed to a software where I am in control of access to my accounts.. All the customer service team could do was argue with me...
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Quelle der Bewertung
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Not bad, but not great!
The software is well organized and basically fits our needs, but could use improvements in many key areas. One being reporting and employees - former employees remain listed for reports even though they are not needed. It would be far easier to just list active employees to make creating reports easier. Add to that that there is no way to create custom reports that you use regularly. All and all the software works well, it just needs some enhancements to these areas to make it easier to use.
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
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Designed for smaller non complex businesses
Generating reports for financial statement preparation for client's year-ends
Vorteile
Visually pleasing, generates reports that small businesses require to stay on top of financial performance.
Nachteile
It probably would not be an ideal software if your business grows as you may need financial reporting needs would be more complex than what this software generates.
Antwort von FreeAgent Central
Hi Sundeep,
Thank you for taking the time to share your review of FreeAgent, we really appreciate it.
The FreeAgent Team
- Branche: Bürgerliche & soziale Einrichtungen
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
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Okay but not great
Vorteile
Does what it's supposed to. Lots of functionality with more control than quickbooks. Reports are nice.
Nachteile
Bank transactions never automatically imported. Created random transactions based on categorization of others. Overall, each of its functions seem to function better independently than they integrate.
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Quelle der Bewertung
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airplane mechanic
I just saw my email about my allowance
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