LogicGate Risk Cloud – Bewertungsseite 2

4,6
Gesamtbewertung
Bewertungen

4,6
Gesamtbewertung
Bewertungen

Nutzerbewertungen zu LogicGate Risk Cloud durchsuchen

67 von 67 Bewertungen
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Nina
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.3.2020

Great customizable platform

Overall I have been extremely impressed with the support and customer service provided by LogicGate during our first 6 months. They respond to queries very quickly and are always happy to jump on a call to provide assistance.

We have used the platform primarily to implement incident management within our business which has been a great success and are looking forward to rolling out further applications such as third party risk management, risk and control self assessments, and many more.

Vorteile

- Completely customizable to your business processes as you develop each application to fit your business
- Easy to use and visually attractive which was key for us as we are a FinTech business and the majority of our workforce are between 20-35
- Able to roll out and implement in an agile way with the ability to modify as users provide feedback
- Simple to build with drag and drop functionality (no need for deep technical coding knowledge, etc)

Nachteile

- The reporting functionality of the platform is still limited but continuous enhancements are being rolled out by LogicGate
- You need to be prepared to dedicated resources to build out other applications of the platform once LogicGate has supported with building your first "use case"

In Betracht gezogene Alternativen

ZenGRC

Gründe für den Wechsel zu LogicGate Risk Cloud

Simplicity, scalability, and ability to fully customise to our business
Connor
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 10.11.2021

Very Thorough and Intricate Software

Very great experience with an amazing customer excellence team.

Vorteile

The ability to create your own builds to adhere to your organizational structure and policies and procedures.

Nachteile

Software tends to have bugs and lacks certain features.

stuart
  • Branche: Sicherheit & Untersuchungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.7.2022

Risk Cloud ... the way to move off Excel

An easy tool to understand and use..

Vorteile

This tool allows you to either adopt and bring simple processes from your way of working
With simple workflows it allows you to develop your processes over time and gives you the tools to be in control to do it

Nachteile

On the reporting side there are dashboard and reporting which are easy to set up.... it would be nice to be able to set metrics within certain sections

Dane
  • Branche: Rechtsberatung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 24.11.2021

Dane Johnston - review

The tool is great and the team is very east to work with, from background support to full, hands-on implementation.

Vorteile

The overall flexibility of applications that can be customized to meet a specific organization's needs.

Nachteile

While it is not often, sometimes our organization has a need for a feature that is not currently supported by LogicGate. However, LogicGate is more than willing to submit a feature request, and many that our organization have been interested in, have come to fruition

Adam
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 15.3.2019

LogicGate Embodies Customer Support

Positive! Once everything is setup, maintaining your repositories is super easy. Whether you're doing document management and want to track revisions, risk assesments and want to do quarterly reviews of an asset at a glance, or procedures for admins to follow; this software does it!

Vorteile

The people at LogicGate are some of the most responsive and able individuals you will ever work with. Whether email, chat, or phone call; you can always expect them to get back to you within a few minutes. The software itself truly helps create and maintain procedures, audits, and risk assessments. It is easy to use and straight forward to assign evidence requests to outside users, or even users who are not part of the GRC admins.

Nachteile

The configuration is pretty difficult. The support more than makes up for this, and if a problem occurs they generally update the documentation.

Rhonda
  • Branche: Versicherung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.2.2022

An Amazing , Efficient, tool!

I absolutely love working with LogicGate!

Vorteile

The ability to customize the layouts and functionality to fit each of the different tasks and business processes in our department.

Nachteile

I wish there was an option like, "previous screen" or a "back" button, to use in cases where a field was missed when entering information.

Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 7.3.2019

Great Workflow Tool

LogicGate has been a great asset to implement automated workflows, without having to have a designated IT spend many months building something out. The LogicGate support team is absolutely awesome, they always quickly respond to any questions and are extremely helpful.

Vorteile

The tool is very flexible to create workflows for many different use cases. The ability to easily make changes in real-time is extremely helpful when building out new processes and procedures.

Nachteile

There is a steep learning curve to understand how to initially begin building, and the online help center articles do not often go into enough detail to understand how to utilize different functions.

Zeynep
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2022

All in one risk management in cloud

Vorteile

Risk Cloud is a comprehensive yet advance risk compliance management platform that runs entirely in the cloud.

Nachteile

Not having a free trial period is a crucial missing aspect of the platform, also not having a free version is a serious missing point too.

Alexandra
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.3.2020

Complaint Management Tool

The customer service team was great, they were always available for when I needed them. [SENSITIVE CONTENT HIDDEN] were the best of the best. They helped me with all of the issues as well as were available whenever the engineers also needed them

Vorteile

It's easy to use, it was easy to customize the process and form as well as make updates as needed.

Nachteile

It would have been cool if we could personalize the categories to the sub-categories to the product.

Jeroen
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 21.6.2019

Flexible, intuitive GRC platform

We started using LogicGate to decentralize risk management and incident management. All users can now always track their risks and submit any incidents.

Vorteile

LogicGate provides a very flexible platform for modelling business process workflows. It has a very intuitive drag and drop interface, no coding needed. The biggst challenge is knowing what you want. If you get stuck, there is excellent customer support. They focus on getting you to understand their platform, so that you can make modifications yourself. LogicGate sells their platform instead of hours.

Nachteile

LogicGate is fairly new, so some functionality is still missing or in rare cases not working properly and documentation can be improved. However, they make up with customer support, which is very quick to help resolve the issues and the dev team quickly fixes bugs.

Catherine
Catherine
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
1
Kundenbetreuung
0

2
Bewertet am 16.6.2020

Incredibly hard to use despite having good features

Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet.

Vorteile

The features of the software are great and provide what we need. It provides governance structure and record-keeping.

Nachteile

The features are incredibly unintuitive to access and use. It is hard to find tasks and commitments after they are created. It is like they got halfway through developing the website and stopped.

Adam
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.4.2019

Works great, very flexible!

We have been using this for many different processes, from risk registration and management to mitigation plans and vendor management. I'm sure our usage of this product has become more involved since my initial process implementations with the platform.

Vorteile

Has lots of general features, and they're adding more all the time. Very intuitive yet powerful for both users and architects of different processes.

Nachteile

As with many low-/no-code solutions, it can fall a bit short of a custom-tailored solution.

Oscar
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 21.1.2022

Review on LogicGate

Vorteile

The workflows are easy to construct and tailor to the needs of our company.

Nachteile

Need features to be able to see which users have viewed each risk within the system. This will allow accountability.

Joe
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.1.2016

Improved our compliance processes

We had several outdated and manual compliance processes that were taking up a majority of our employees work day and issues were slipping through the cracks. We also weren't able to effectively report on the health of our compliance department or how we were complying with regulatory requirements to leadership and government agencies. LogicGate helped us turn our compliance program around and we now have the visibility needed to quickly answer government inquiries and provide the leadership team with the transparency they were requesting. Lastly, their team couldn't have been more responsive, anytime I needed to get ahold of them I could. It was a great all around experience and I very much enjoyed working with the professionals at Capria.

Laurel
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 17.9.2019

Great resource!

My overall experience has been very positive so far.

Vorteile

Great place to store documents that need access by several employees. Let's you organize the information by project or other.

Nachteile

When searching for a document the search produces a list of numbers - need to have doc names for quicker identification.

Lyn
  • Branche: Telekommunikation
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.4.2019

LogicGate ROCKS!

Our account rep is very helpful and supportive, as is our customer support rep. During the demo of the product on-site, we got a very good feeling about LogicGate's commitment to its customers and to developing its platform.

Vorteile

LogicGate is easy to use, flexible, and has many good features. It's perfect for either a smaller organization, or a large corporate environment.

Nachteile

There are some technical issues to be solved, but those are more related to our specific IT environment.

Agnit
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.1.2016

Helps Improve Our Processes

We use LogicGate at ErliBird to automate several of our processes that previously required a lot of manual touch points. This has subsequently helped to reduce human error and make us all around more efficient. The team at Capria is always very helpful whenever we need guidance on the best way to setup our workflows.

67 Bewertungen