Planning Center

4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen

Nutzerbewertungen zu Planning Center durchsuchen

253 von 1.147 Bewertungen
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Stephanie
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 27.2.2025

Planning Center Online Review

Overall, very pleased with the functions of Planning Center. This product allows our church to successful run ministries, track member engagement, steward relationships and connection with people, among many other capabilities.

Vorteile

The organized convenience of having almost every form of information about church members using features like groups, checkin, registrations, services, etc. is highly valuable. I do enjoy the customization opportunities to use specific church language, as well as the ability to use other supported platforms in combination.

Nachteile

I don't enjoy the updated group chat feature as much as I did the functionality of it before.

Nathaniel
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 7.3.2025

Great platform for church management

Overall it has been pretty good. Wish the cost was a little lower.

Vorteile

The name tags that we use for church each week when people check in makes it easier to greet and get to know others.

Nachteile

The cost is a little high. And the worship planning platform is really confusing and cumbersome. Integration with constant contact would be great!

In Betracht gezogene Alternativen

Servant Keeper und Breeze ChMS

Gründe für den Wechsel zu Planning Center

Came recommended by colleagues compared to these others. Servant keeper was more expensive.
Cooper
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 3.2.2025

Great tool, but expensive

I think planning center is an excellent tool for church's like ours that need better communication, but the price just makes me wonder if we should continue paying for it.

Vorteile

It makes communicating with my volunteers so much easier.

Nachteile

The price is too much for what it offers in my opinion.

Jason
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 16.7.2019

Interface

I would also take a moment and think through the basics of the site. If the goal is to do something basic like add a song, or even to rehearse a song [Which is difficult to do, or at least not clear to my older choir members], then it should be easy to see, and easy to execute. I love the fact that things are customizable, and that I can plan my service down to the second, but the moment I go to show someone else how to run basic things especially within the app, I am painfully aware that the interface could be tweaked to help make things a little bit easier for the users who are using your products the most. Most churches are less than 50 people. Most church members are baby boomers. Do your market research with that demographic in mind and I bet you will quickly see what works and does not work with regards to your interface. That being said, anyone outside of that demographic is willing to find out how to do things from youtube tutorials, so keep those up to date and looking nice and you will remain at the top of the church-planning food chain.

Vorteile

The things that Planning Center does well, it does very well. It always delivers notifications and I feel that it is reliable. Every single time that one of the people on my team have had an issue with the software, it was incredibly simple to resolve, and usually was a case of user preferences that needed adjustments. For the majority of the people that benefit from the software, the experience is seamless and professional. Due to the fact that most of the people who use Planning Center are not directly paying for the software, it has set itself apart as the crown of church planning resources. It is certainly my first suggestion to new worship pastors or churches that are trying to become organized.
The fact that it can take care of so many different church needs from one platform is also worth mentioning. My church uses another system for online giving, but it is comparable to what Planning Center offers. We are in the process of transitioning all of our check-in systems to Planning Center and it is significantly cheaper and easier to use than ANYTHING else on the market right now.

Nachteile

My experience with Planning Center is not limited to, but mostly within the realm of "Services" so that is where I will spend most of my time. Before that, however, I will mention that while I know of a number of people who enjoy the "Music Stand" app, Planning Center does not offer the best deal for the service. Apps like Onsong, while expensive up-front, are not a monthly expense and allow for many file types and importing formats, including the ability to download the music straight from "Services." This allows for some freedom in set design and application as many of my musicians are playing during the week and not at the church. If they could pay once for "Music Stand" and also import the secular music into their setlists, they would use the app outside of a Sunday morning context.
Now for the interface. One of the best tools in "Services" is the REPORTS section. And while I love the way it looks now, it has lost a lot of versatility. It is difficult to select the date for the reports, not to mention, hard to find the reports to begin with. Now, if I want to find songs from last Christmas, I really have to hunt to find the reports, find the right drop-down bar, and select "custom" on the display. Why not keep the custom option in the bar to begin with, and have the presets in the drop down bar? There is just a lot of unused real estate on that particular page, and I have spent too much time trying to relearn something that wasn't much easier in the last edition.

Harrison
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 27.1.2025

The only option for scheduling Worship Services

Having used Planning Center extensively as a volunteer and an administrator, I am very impressed with it. I wouldn't consider using any other software.

Vorteile

The extent of features when it comes to organizing and scheduling teams is fantastic. I find it very helpful that Planning Center tells me how long it has been since a particular volunteer has been scheduled, regardless of what role they were serving. Additionally, the level of functionality on the side of the volunteer is great. They can add blackout dates and respond to serving requests directly within an email.

Nachteile

At times, the menus can be a little clunky, and I find myself having to hunt for specific features. Planning Center's help section is fairly comprehensive though, so this usually fixes the issue for me.

Antwort von Planning Center

Harrison, thank you so much for this great review! Always feel free to reach out to our team at [email protected] if you have questions about specific features you cannot find. We're glad to help.

Beantwortet am 31.1.2025
Marta
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 31.10.2024

Covers all the bases

Overall we enjoy using Planning Center. The few downfalls are highly outweighed by all of the benefits.

Vorteile

It's a great place to keep track of and keep in contact with the individuals in our church. Many capabilities

Nachteile

There can be a bit of a learning curve if you're new to the program or teaching others how to use it.

Antwort von Planning Center

Marta, thank you for that high review of our products! We're glad that you are enjoying using them, and we're glad to help with anything you run into as you continue to use the product. Thank you!

Beantwortet am 7.11.2024
Matt
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.12.2023

Great Product

Overall, I’ve been very happy with planning center especially when it comes to reporting for CCLI!

Vorteile

I like how easy it is to set up music for each service!

Nachteile

I don’t like that I have to pay more to have 2 services set up.

Ahmed
Ahmed Mehr Details anzeigen
  • Branche: Tiefbau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 28.4.2023

A new and unique experience

Overall, a good experience, although it needs some updates to make it easier for any user to use

Vorteile

There are some many features that I did not find in other applications, and I can easily access it through the phone and do everything I want

Nachteile

It is somewhat difficult to use and needs time to understand and deal with it

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Internet
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 31.8.2022

Planning center best tool for managing charismatic groups and churches

Planning center allowed me to better know all the members of the organization to which I belong and to know how to enlist them in the work for a common good.

Vorteile

What I liked most about this software is its ability to manage religious groups.

Nachteile

What I liked least is that it is not easily usable by new religious organizations.

In Betracht gezogene Alternativen

Breeze ChMS

Gründe für den Wechsel zu Planning Center

This software allowed me to organize the work in the religious groups and to better follow the groups.

Antwort von Planning Center

Hi there!

Thank you for your review. You mentioned having a bit of trouble getting started as a new org.

Our Support Team is a great resource for help in tis area. Hit the '?' icon in the upper-right of the screen when you are looking at your page.

Send us a message and our team will jump in to help. Thank you!

Beantwortet am 14.9.2022
Dave
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 30.7.2021

PCO as full ChMS

We have been very pleased with a fully-integrated solution that is continually improving with a great support team at a price that saves us money!

Vorteile

When making the switch to PCO as our full ChMS I was concerned at first because there is no dedicated implementation process. However, I was amazed by how smoothly the implementation went. It is extremely intuitive and the support team is amazing. The online help is very useful, the support team responds quickly (I think their target is within 2 hours), and the Slack channel helps glean ideas from other users.

We saved about $3,000 per year compared to our previous solution and have a better product.

Nachteile

PCO is not perfect. There is not a perfect solution. I don't think we've found any issues that we can't work around so far and I've really been impressed by the development team and the rolling out of improved features.

Josiah
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 17.10.2019

Is Planning Center the way to go?

Overall, I think Planning Center is a good product...when you figure something out and it does what you want it to do, it's amazing. It's just getting to that point which is the pain for the majority of the time. Because there's a different "Platform" for each area Planning Center has, "Services" "People" "Groups" "Registrations" "Check-in's" so forth...they are similar but not 1 platform.

Vorteile

There is so much that Planning Center can do. I love that there is a way to get pretty much anything I want to do done. It's also the major giant when it comes to church systems and platforms.

Nachteile

The reason I chose this software to speak to is because of a major issue I've had with planning center which is, duplicating what I'm able to do with other people. It's quite difficult replicating ALL that Planning Center can do. In my line of work, getting multiple people to do what I do is GOLD...with Planning Center, I spend a lot of my time looking at tutorial videos and in the help menu trying to figure out how to do something that I'm almost positive it can do. So, when raising up other leaders to use Planning Center, they are often left frustrated and decide to just not. Not to mention, when I have somebody in charge of Planning Center for our ministry, they usually last no longer than a year, before they burn out. The reality is, planning and working directly with volunteers is an ANIMAL in itself. Dealing with people cancelling, forgetting, double booking, or complaining is no fun job for any scheduler...so dealing with certain frustrations with Planning Center is the last thing that individual wants. So what's the solution? Perhaps share the work-load with multiple people doing the scheduling...however, we never get to that point because of the difficulty of the program to the average volunteer. It's not impossible...but it's also not easy. I consider myself pretty computer savvy and every now and again during big events I assist the scheduler for that specific event and even though I've used Planning Center off and on for years...I'm always left frustrated.

Antwort von Planning Center

We certainly don't want you to have stress when it comes to training others using our products. Something we've done recently to help with this is to make our Planning Center University courses more accessible. We recommend that you have new leaders/volunteers to review these courses. It will help set in all on the path to success!

https://planning.center/university

Beantwortet am 22.10.2019
Daniel
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 11.9.2019

Comparison to WorshipTeam software

Overall, I do like Planning Center, but I am really torn, because the "Cons" chew up a ton of my time. In my previous church (5 years ago), I DID use Planning Center and thought it was great. I realize that Planning Center is the "BIG PLAYER", but there are definitely things they could improve to make the experience easier.

Vorteile

1. Parts Storage - I can store my keyboard parts, lead sheets, chord sheets all in one place
2. Templates for services is very handy - saves a couple minutes each week allowing me to just add in my songs and any special things happening in the service.
3. Matrix view of plans and people - I do my people planning every 2 months, so it's nice to see 2 months worth of services all on one screen and fill in the blanks.
4. Black out dates - each team member can block out dates that they are not available, so I don't even need to bother asking them
5. Music Stand app - allows all of my musicians to be totally paperless (using an ipad), even my piano player (since I can import her music right into planning center along with my lead sheets from SongSelect). In WorshipTeam, I first have to create a PDF, and I can only create the PDF with Chord charts. I can actually turn pages for all of my musicians simultaneously using a session.
6. Notifications - I love the automatic notifications of members for upcoming services they are assigned to
7. Church Management - great tool for planning nursery workers, sunday school workers, ushers, greeters, etc. And they all get email/text reminders too!
8. Auto import of chord charts from SongSelect is great (too bad it won't also import my lead sheets)
9. I have heard of the ability to automatically create my projection slides from my weekly plan including proper sequence for each song - no mismatch of words between slides and chord charts.

Nachteile

1. Transposing songs is PAINFUL! In WorshipTeam, I can transpose with one click. I don't have to manually transpose the MP3 for the song and the chord chart is automatically transposed too. In our church, we have a lot of altos and basses. Rarely do we ever do a song in the original key.
2. Library is self populated. In WorshipTeam, I have the songs I have added to the library, but also all the songs that everyone else has added. So, for contemporary songs, they are usually already in the library for my use all ready to go. When I have a substitute worship leader, they are extremely daunted by the task of adding a song to the library in Planning Center. I don't know if they will ever do it even though I wrote out a procedure for them.
3. Not sure, but I think the storage area is limited in Planning Center. So, if I have created to many alternate keys of songs, I will eventually run out of space?
4. CCLI reporting is more complicated. With WorshipTeam, a report is easily created with one click and I don't have to keep track of anything on a weekly basis.

Antwort von Planning Center

Thanks for your honest review, Daniel!

Many of the items in your CONS list are things we can help you with. Would you reach out to our support team at [email protected] and we'll help get some of these pain points resolved!

Beantwortet am 12.9.2019
Nicholas Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 22.2.2018

It's core programs are stellar

All in one stop shop for Church Database Management

Vorteile

Planning Center is a great all in one suite for a church database. Their customer support is really good. They will respond to your email within an hour. They've had a slack channel that is also helpful for you to learn from others how they are using the software. The majority of their products are great. People, Services, Check-In are best in class in my opinion. Resources and Registrations are good they get the job done.

One of Planning Centers best features is that they are constantly making quality improvements. Their updates keep them at the top of the ChMS game. I've witnessed others get the lead and they play it safe or drop the ball. Or they just built such a large product that its too big to update.

People
-Easy to import and export (this is a must feature in my opinion for any database)
-Customizable (again another dealbreaker for me if a database doesnt have that)
-F R E E

Service
- The best volunteer management software in any industry

Check-In
-Simple to use and straightforward
-Beautiful UI

Nachteile

Groups and Giving are what I like least about Planning Center. We had to move on from PC Giving because after 2 years of using it they never added the ability to mass import donations or work with outside vendors. I would have loved to have been able to integrate PushPay with Planning Center. It would have saved us H O U R S. I would have loved to have our members see their entire history of giving. Unfortunately, the only way to do that is to manually re-enter every gift. That would take months to complete and we are only 10 years old as a church! Reporting could be much improved too. You can really only search by one category at a time. So if you want to look at everyone who has given to a certain fund by check you'd have to export the info to get that.

Groups is still in beta in my opinion and have been since they launched in June of 2016. It's not complete or usable in my opinion. All it does is take attendance. Our groups are more than just taking attendance. Every group's system has a span of care (coaching structure) but groups don't have anything to assist you with that. It also doesn't receive many updates. The team that works on giving also works on groups so giving naturally gets all the priority.

Finally, one thing that scares me about Planning Center is that some of the staff can be really arrogant. I don't know if it's because of how many users they have and managing all the requests but they don't listen well enough.

Antwort von Planning Center

Hi Nicholas,

Thanks for your review. We've had a lot of changes to our teams in the past two months, and the Giving/Groups team has been split in to two separate teams to help advance both of those products faster.

It still might be awhile before Giving has a way to bulk-import payments, but adding the ability to track external payments in September was a step in that direction.

It's definitely concerning that you feel our staff is arrogant, so if you would like to contact me directly about experiences that contributed to this feeling, I'll gladly look into it with you.

Reagan Helms
Support Team Lead
Planning.center

Beantwortet am 28.2.2018
Candice
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 12.12.2022

Check it out! It's worth the try!

Overall my experience has been very positive, as I continue to use Planning Center and get more familiar with the features - I like it even more.

Vorteile

The ease in scheduling volunteers and sending reminders through Planning Center. Additionally, the email notifications for volunteers and ease for them sending accept/deny instantly keeps things on track.

Nachteile

The difficulty using the mobile app has proven challenging. Not being able to sign in and schedule volunteers, and not being able to accept/decline a service time when scheduled through the mobile app can be very frustrating. I don't always have time to pull out a laptop to manage my scheduling. Many times, I have to schedule for my church activities while at sporting activities for my 3 children.

Antwort von Planning Center

Hi Candice! Thank you for your kind words. It sounds like you are not able to log in. We can help you with that! Send an email to [email protected] and let us know you are having login issues. Our Support Team will help smooth this process out for you. We look forward to hearing from you!

Beantwortet am 20.12.2022
Ceci
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.1.2022

Necessary for worship/service planning, other features could integrate better

We actually like Planning Center a lot. It has its issues, but overall it's nice to be able to integrate every area of our church in one database. I do like that it's a sliding pricing structure and you can choose what you need and what you don't. I wish it were cheaper, but I get it.

Vorteile

The worship planning software (Services) is unmatched as far as I can tell. It pretty much contains everything we would want in a database solution, the Giving portion is fairly easy to use, Groups and Registrations both work pretty well and our congregation doesn't seem to have a lot of trouble with signups through those. Scheduling volunteers is very simple through Services. Their customer support seems to be pretty consistent and helpful.

Nachteile

2 things: 1. The individual modules for Planning Center, though I like that you can select which ones you need and don't need, don't seem to integrate super well with each other. The fact that you need to re-import people from the database portion into the other modules can be annoying, and the navigation among them as a whole doesn't seem to be totally cohesive.
2. (My biggest pet peeve) It is ENTIRELY too easy for people to add themselves as a duplicate. We've had 5-6 profiles with the exact same email and name, and people can just create a new profile over and over again. If this could be solved, I would honestly be a lot happier with Planning Center.

RJ
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 30.1.2017

Great Church Management Software

I love almost everything about PCO, I've used many different CMSs over the last few years, and PCO has been the best. Their best apps are:

The original "Services" is fantastic and the most polished. Works great not just for (all though especially for) worship team. It is also great for Children's/kids church, greeters, ushers, refreshment team, really any team!

The next best is also their fantastic "check-ins" works great! they have thought through these well and made excellent improvements. Fast, reliable, intuitive, versatile, really just great.

The third best and it starts to fall off pretty quickly from here, is their "People" app, it works well, they have mad significant improvements and honestly I think the reason this one does not seem to work as well as i wish it would is because of the other apps they've created... I'll try to explain.

"Giving" seems to really frustrate my finance ladies. One works for several churches and she is not a fan of how things work in PCO, especially if you collect money through Text, or registrations... it seems to become very difficult to resolve on her end... i don't really know finance though, so i can't be more help there.

"Registration" and "Groups" are all great efforts that seem to have too much crossover and convolution with each other but also "Check-ins". It can be hard to tell if a group should be entered into "groups" or "check-ins" or both.Such as Youth Ministry? Group or Check-in? Both take/track attendance, each in different ways with plusses and minuses each way. But good luck getting a useful report out of either them. Also if you use "Registration" to collect funds for an event, it's great for tracking that, but your finance office will hate you because it doesn't seem to report with everything else, so it adds a bunch of extra steps, i thought we were doing it wrong so they called PCO and basically got a "Sorry that's how it works."

These apps all allow you to enter new people into the "People" app, and you also expect to find useful info on member activity in "People" but you really can't find much useful info on individual, just "Lists" of people. Reporting (in "People" or in the apps themselves) fails to be as useful as you need because of the overlap and convolution... want to know who didn't attend this week? No way to find out. Missed 3 times in the last 6 meetings? No way to find out. Want to see how attendance is going in each of your small groups in the church. sorry.

Vorteile

listed in my review

Nachteile

also listed in my review

Verifizierter Rezensent Mehr Details anzeigen
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 13.3.2018

Planning Center is very effective in scheduling volunteers for events, services, and volunteeri...

We are able to let mass amounts of volunteers know what they'll be doing, when they'll be serving, and where they'll be serving over the weekend services we have. It's a great tool for churches who have volunteers willing to jump in and be a part of a team.

Vorteile

I like that we can send our team members invites for weekend services and they can respond via the downloadable app. We continually use this software to see who will be showing up to services/events by who's accepted and who has declined the invites we send out. We enjoy using the service flow capability that allows us to communicate how the services will be run for each weekend. This not only allows us to communicate with those who volunteer on our teams, but they have great features like music stand to help communicate which songs will be played that need to be practiced. Every feature created is to the benefit of the participants and the administrators using it.

Nachteile

I think the only thing I really don't like about this software is the time it takes to get used to where all the functionality is and what can be used for different situations. It's sometimes a challenge to get newer users on their feet when jumping into this program. Particularly in understanding the structure of how data is recorded within the program.

Ginger
Ginger Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 12.12.2018

First year using and Learning curve

We are able to keep everything in real time and schedules are all the same and able to be adjusted easily. Staff and volunteers can respond quickly to requests and resources are used better.

Vorteile

I love that the functionality is well integrated with other aspects of the programs needed in our church. I love that we can schedule all departments and needs for the entire church. The ability to auto schedule is a huge plus.
I love that there's a phone app so I'm able to see everything needed on the go or make changes.

Nachteile

I do not like that there are not more specific perimeters for schedules. Such as choosing how often people serve in specific roles vs. how many times a month as an over all blanket. I also would have liked a more personal introduction and hands on help when learning the software. A call desk for immediate help would be wonderful. I wish there was better integrated systems for audio files included with membership. Finding the right song, key etc. is tedious and time consuming and really other less expensive programs offer this service so I feel that should be included. So when you add a song from CCLI the audio file should be included.

Antwort von Planning Center

Hi Ginger!

We'd love to talk to you about some of your feedback. First, thank you for taking time to type this up - it's appreciated!

Our scheduling app, Services, allows for quite specific serving preferences. We'd be happy to help you with this. Also, in regards to finding music, it sounds like some of our searching filters will help ease your searching woes a great deal. We can help with that too!

Lastly, CCLI is a separate company from Planning Center. We have no control over the files they do or do not allow to be integrated. While we certainly think it would be great to be able to auto-import audio files, that's not something CCLI allows, so it's not something we can do. We can auto import audio files from PraiseCharts and RehearsalMix.

Contacting our support staff will allow us to help you with all this and more!

Beantwortet am 13.12.2018
Wesley
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 27.2.2020

Church Done Right!

Planning Center has streamlined our ministry operations and has allowed us the freedom to operate in a way that helps grow smaller churches into larger ones without skipping a beat.

Vorteile

Planning Center Online (PCO) has been amazing for our church over these last several years. PCO Services gives us what we need to schedule and plan our Sunday services without any trouble. We love the templates that PCO allows us to set up in order to duplicate a service style easily. Easter and Christmas every year are a breeze with PCO Services. We also use PCO Giving, Check-In, People, and Groups as our foundation of running the behind the scenes of our ministry. The user interface (UI) of each module is similar and easy to use, understand, and follow. I tell pastors about PCO all the time. Especially the People account, which is Free!

Nachteile

I do wish that PCO would create an app for each of its modules, such as groups. It would be a little easier for a Small Group Leader to access all that PCO Groups has to offer without having to open a computer. Also, the cost of each module seems to be adding up quickly. A "small church" with a tight budget may be put off by the cost. However, I can say that it is worth every penny if that church is a planning church.

In Betracht gezogene Alternativen

Servant Keeper

Gründe für den Wechsel zu Planning Center

Ease of use and all around the incorporation of all of their modules and options.
Matt
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 7.4.2019

Planning Center is great for organizing church events, worship team, staff members, volunteers,...

It makes scheduling team members for your church simple and easy. Honestly, I don't know how we could go without it at this point. It's such a time saver, and the best way to share songs and files with the team. There is a phone app that works really well too, with only a few minor limitations compared to the computer/browser version.

Vorteile

I've been using Planning Center for many years with multiple worship teams, and it keeps evolving and getting better. I'm an admin with Planning Center for my current church, so I use it quite often. It stores a data base of team members that can be grouped into multiple categories (worship team, audio/lighting tech, sunday school/nursery volunteers, etc). I think PC really shines for scheduling worship services. It stores audio files, video links, and documents which can easily be linked to any new service so your team has the information (music, audio files, videos) they need to be prepared in advance. Your worship team (or for any other aspect of church functions) can be alerted when they are scheduled to serve, and they can accept or reject the invite to serve which will alert the admin so they can make sure that a person for each required position of a service or event has been filled. It can save tons of time for an administrator to put together a team and get them the resources they need. It even links to online calendars so when you accept a position for an event, it can automatically be added to your calendar (in my case Google). Overall, if your church isn't using this, you need to try it - it's a huge time saver!

Nachteile

It can be a little confusing sometimes, and there is way more to it than we use that I wish we could turn off until we need it, but honestly it's still probably the best options out there that we've found.

Kati
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 15.4.2019

Planning Center has stream-lined our whole church volunteer base.

We love Planning Center and it has revolutionized our church's organization.

Vorteile

We can literally keep all our church info under one umbrella. We schedule all of our volunteers for worship, coffee ministry, early childhood, sound, kid's wing... everything with Planning Center. We would be lost without Planning Center. We are able to see when our volunteers are scheduled in other departments. We use the kid's check-in app. We have even recently used the "Registrations" app for some of our sign-ups, it's a little pricey but pretty efficient. We run so much of our church with Planning Center.

Nachteile

It definitely sometimes has weird glitches where some volunteers will not receive emails sent to them all time, or worship team members getting unscheduled. We are not entirely sure if it's Planning Center's fault or some weird planning center fairy messing with us.

Antwort von Planning Center

Hi Kati! Thanks for sharing the love. We are are so happy it has helped you and your ministry.

We did notice you mentioned some volunteers will not receive emails sent to them. If you notice this happening we'd recommend writing in to our support at [email protected] and we'd be happy to look into any issues you are having. We want our software to help you and your ministry be the best it can be. So if you have any hiccups, don't hesitate to reach out.

We look forward to hearing from you!

Beantwortet am 16.4.2019
Nasko
Nasko Mehr Details anzeigen
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 17.2.2022

Planning Center Will Take Some Planning

Vorteile

It is easy to use for scheduling team members for their events and shifts but it has some visual limitations in terms of how much info/data you can see on the screen. It has a great feature of drag-and-drop of team members into slots for teams/events. It also has a great feature for sending out messages and alerts, including reminders for upcoming events that team members are scheduled.

Nachteile

It has some limitations for what can be displayed on a screen and moving across multiple events is somewhat limited.

Kellianne
Kellianne Mehr Details anzeigen
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 5.2.2019

Good for just about everything except giving

Overall this is a great church management program for church functions, music, scheduling, kids checkin and church congregant databse management. Where they fall apart is on the giving management side. Year end reporting does not allow to exclude statements under $250, ststements are not labeled with donor name on all pages making it extra time consuming to ensure all pages go to the right donor. Giving via ACH for donors can take up to 10 days to clear their bank account making for a huge lag in receiving donor funds. I would rate the giving platform 2 stars and the rest a 4 out of 5

Vorteile

Databse use, services and team scheduling and planning, resource usage, kids checkin

Nachteile

The giving platform is really lacking in reporting features, time to give via ACH, year end statements and payment bank deposit tracking

Antwort von Planning Center

Thanks for you kind words and honest feedback!

If you'd like to walk through any of the issues you are running into or submit a feature request, would you be up for contacting our support team, here: [email protected]. Or through the helpdesk of the app. We take feature requests very seriously and we'd love to hear what you'd like to see change!

Beantwortet am 8.2.2019
Patricia
Patricia
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 23.2.2019

Manage Events Like a Boss

Planning Center is just like it sounds - the center for your event planning. Whether you're running a full-service event with all the bells and whistles like we were, or just want a nice run of show and the ability to assign people to event teams - you'll be able to do what you need to with this software. It's a no brainer if you need to manage people and timings.

Vorteile

Planning Center is industry standard for events for a reason. I thought we could do without it, but I was so wrong! As a team, we use Planning Center every other week for our staff events, and we managed a conference of 1,000+ people using it as well. Even though the event was literally halfway around the world in another country, the team on the other end was just as familiar with the platform and used it weekly for their events. Our mutual familiarity with the program saved the day! The timer helped us keep organized and on-time as we managed 56 speakers over the course of three days. This software is a powerhouse! There's still so much more functionality to get into that I haven't even explored.

Nachteile

Planning Center isn't necessarily the most intuitively designed platform, so there's definitely a learning curve as you get started. Be sure to do the training, or have someone familiar with it show you the ropes. The only thing that nearly tanked our event was the remote connection between the app and the countdown timer for the stage, but I think that was a Wifi issue more so than with the software itself. Overall, it has way more pro's than con's.

Rachel
Rachel Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 8.1.2019

Great solution for volunteer coordination

Vorteile

It was very easy to create a calendar with available dates and blocked dates for church volunteering abilities. It was easy for church leaders then to create volunteer teams based on these calendars.

Nachteile

Though it was nice to be able to note how many times a month I was willing to serve, I wish there was a greater ability to make this unique for each team I was serving on. For instance, instead of saying that I was only willing to serve every 6 weeks overall, I would prefer to have been able to say on Team A, I was willing to serve 2 times a month, on Team B, I was willing to serve weekly, and on Team C, I was able to serve 1 time a month. Also, it would have been nice to be able to specify serving with different people depending on the team. For Team A for instance, I'd like to serve with my husband, but on Team B, I needed to actually serve opposite weeks as my husband.

Antwort von Planning Center

Hi Rachel,
Thanks for writing an honest review with lots of great ideas! If you haven't done so already, would you mind sending in those ideas to us so that we can track them as a feature request? You can send us an email at [email protected].

Thanks!

Beantwortet am 11.1.2019
Micah
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 12.2.2018

Great at discrete tasks... not yet ready for primetime as a whole-church DB replacement

Planning Center is hard to review because it's not one product, it's actually six different products. That's both a strength and a weakness. Most people using Planning Center are used to its core functionality: Planning Center Services. This is the tool used for actually planning a worship service (complete with tech sheet, ProPresenter integration, etc) and scheduling people to be there. It also has a Check-In component, a Groups component, a Resources (room scheduling) component, and a Giving component. Supposedly, if you add them all together you get a viable whole-church database solution. It's hard to see that being the case, since a lot of the functionality you'd want to see for a whole-church database (especially around reporting, metrics, dashboards, etc) are missing. But the parts that are there mostly work well.

It's impossible to overstate how far ahead Planning Center Services is from everything else in the field. Everyone I'm in contact uses Services for service planning. Their other modules, though, are all missing important features. Work is clearly being done to improve those components, but mostly it seems more like rearranging existing features than adding the ability to solve new problems.

We'll keep using Planning Center Services, but have transitioned away from Planning Center Groups and anticipate moving away from Planning Center Resources. Luckily our new system integrates well with PCO, so we'll be able to keep our contact databases in sync. This is an underappreciated feature for PCO: a full API to develop and integrate against!

Vorteile

Great ease of use. Excellent for planning services and scheduling volunteers. Makes it easy for volunteers to respond to schedules without having to remember account details. Solid people management.

Nachteile

Everything outside of the core (service planning & scheduling) functionality seems half-baked. Very difficult to pull reports, group scheduling & attendance don't work well.

Dorothy
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 11.1.2023

Helps me keep track of everything happening across ministries

Vorteile

This app helps me keep track of all my commitments at church. I love that I can see who else is serving across various roles on a Sunday I'm also working -- I can see which appropriate people to look for when needed. It also helps me learn peoples' names -- my church is big so sometimes I might recognize someone's face but never have the chance to ask what their name was, or I might forget.

Nachteile

The experience of the interface isn't always smooth. At one point I was involved in multiple churches and wish there was a way to access all the churches at the same time. Currently I'm required to sign out and sign back in, in order to switch to another church.

Antwort von Planning Center

Hi Dorothy! Thank you for your kind words. You mentioned having a bit of trouble with the user interface. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen. Send us a message and our team will jump in to help!

Beantwortet am 12.1.2023
Jeremiah
Jeremiah
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 11.12.2017

Takes a bit to learn and understand, but exceptionally functional for planning.

Organization, communication, functionality.

Vorteile

One of my favorite aspects to Planning Center is being able to email/communicate with multiple volunteers from one screen. The email/communication screens are very simple, maybe too simple at times, but they let you send basic messages. I never had any issues with messages not going through, and it was easy to find which people I needed to communicate with. As the application for Mobile has been updated, the software has become easier to use.

Nachteile

I had a little bit of a hard time accessing administrator settings from the mobile application. I wanted to edit volunteer information (i.e. their email and phone number). It was tricky to find where I needed to go, and eventually deferred to someone with the desktop version.
Another thing I came across was the learning-curve. The application tends to require someone to walk you through how to setup teams if you have never used it. Once you know how to run things, it makes life very easy.

Chad
Chad Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 9.2.2021

A Complicated Group Management Software

We use this for database management, volunteer scheduling, child check-ins and a variety of other needs.

Vorteile

Planning Center incorporates a lot of different group management functionality under one software umbrella.

Nachteile

You often have to pay for the additional add-ons and because of church on right on the "larger" tier, it can become expensive. Also, some of the functionality isn't easy to use and creates frustration for less knowledgeable users.

Antwort von Planning Center

Thanks for the review, Chad! To clarify, all tiers of all plans include full functionality. We just limit the amount of users able to operate within each of those tiers. We'd love to help clarify! Shoot us a message at [email protected]

Beantwortet am 12.2.2021
Luke
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
2
Kundenbetreuung
3

4
Bewertet am 7.12.2019

Excellent Functionality, Complicated Use

Overall, Planning Center was an incredibly helpful product with a steep learning curve. It had many great features but was not user friendly at all. Ultimately, this lack was what led our church to switch to a different software (Church Community Builder) earlier this year after multiple years of use.

Vorteile

When you are able to figure out how to use the various features, Planning Center is an incredible software for church use. For check ins, volunteer scheduling, church membership databases, and all things relating to music/band planning, it is an excellent software. I schedule volunteers for our church's kids ministry, manage check-ins, and played in the church band. Though it is sometimes complicated to use, the actual options available in Planning Center are great. Most of what you would ever need to do can be found in this software.

Nachteile

Though it has a wide range of functionality, it is not user friendly at all. As someone who managed around 100 kids ministry volunteers, I saw this first hand. Not only did it take me a long time to gain any kind of real proficiency in it and even after years of using it, I still occasionally learned new things about it. I was also met with many questions from volunteers about checking schedules and seeing attachments on schedules. If it was easy to use, it would have been a near perfect church software but, unfortunately, it was quite complicated.

Robert
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 6.11.2021

Great for Church Resource Management

Overall, this has been a very good product to use. Once our volunteers are trained, they do well using and managing the software, and it has been helpful for our church in a number of ways.

Vorteile

Planning Center Online -- or, PCO as we call it! -- has allowed us to integrate multiple aspects of church leadership into one, easy-to-use platform. WE can plan our worship services, schedule our volunteers, and manage the use of our facilities -- all for a very reasonable price.

Nachteile

There were some features that took some time to learn, and weren't always so intuitive. Getting other leaders to learn how to manage their "area" wasn't always easy, and sometiems required more "teaching" them than I would have liked.

Keegan
Keegan Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 30.4.2021

Jack Of All Trades, Master Of None

Planning Center gets the job done. The design and workflow works well other than being inconsistent across the platform.

Vorteile

Planning Center does a lot of things. From planning services to keeping track of church members, Planning Center helps organize multiple parts of your ministry. If you're looking for an all-in-one solution, this platform is your best option.

Nachteile

While Planning Center does a lot, it doesn't stand out in any of its features. There are 4 main applications that manage church members, church service, event registrations, and event check-ins. For the most part, they're intuitive until you switch from one app to the other. The design and flow don't really match in each area so it's a ding in Planning Center's best aspect of being all-in-one. You'll be hard-pressed to find a better all-in-one solution but, you may want to look at other options if you're more focused on a single area of what Planning Center tackles.

Antwort von Planning Center

Hey, Keegan! Thank you for your feedback! We would love to hear any suggestions for improvement or feature updates you might have. Please feel free to send us an email at [email protected] with any specifics! Thanks!

Beantwortet am 3.5.2021
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 20.9.2018

Good and Getting Better

Planning center has saved me much time and money since I no longer have to pull paper music from files or print copies or purchase music for my guitar players. I hope it will expand to sheet music so I can use it for my singers and keyboard players. We use this every week, admittedly not to its full potential. We use it for chord charts with music stand. We have yet to venture into the coordination with ProPresenter but hope to do that in the next year. The option of uploading PDFs is wonderful, enabling me to upload a chord chart with notes or changes. This is also great for songs that have no chord chart available. I create it in Word, print as a PDF, then upload to planning center. Easy peasy.

Vorteile

No paper! I don’t have to keep file cabinets full of paper music and whatever notes someone makes on their app are saved for future use.

Nachteile

It’s still a bit clunky in navigation and searching. I’d like it if it started suggesting songs as I’m typing in the search box. But I appreciate not having to click in the search box after each search. Adding songs is still a guessing game. I wish there was a preview of the song so I didn’t have to go thru the entire adding process just to see if it’s the right one.

Elena
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 24.1.2019

Great Way to Organize Services

I really like the accessibility of this app! Simple to use and I can create my own profile. I can see who else I am serving with and what dates I still need to respond to. I can also print out documents on the specific services. Thanks for a great app!

Vorteile

- Schedules are clear.
- I can blockout dates and times
- All schedules and materials for services are easily found within the app.
- I can easily print items from the app.
- Team members are visible and all statuses (confirmed, declined, etc.).
- Personalized to my liking and functionality.

Nachteile

- Cannot change my choice on confirmations or declining.
- Not super smooth in blocking out dates or finding services.
- Sometimes when I go into messages or a specific service date, I cannot easily go back to the main list of my WHOLE schedule.
- Could get better at recommending to Administrators to fill everything out and keep it up to date for users.

Antwort von Planning Center

Hi Elena!

Thanks for you kind words and honest criticism!

If you'd like to walk through any of the issues or hurdles you are seeing in the app, make sure to email our support team, here: [email protected]. Or through the helpdesk of the app. We take feature requests very seriously and we'd love to hear what you'd like to see change!

Have a great day!

Beantwortet am 25.1.2019
Steven
Steven Mehr Details anzeigen
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 6.9.2022

Amazing software to make sure we know exactly what is going to happen on the weekend.

Overall, I have gone to the "Songs" section many times and searched for specific songs in the database and was able to get the chord charts, listen to the mp3, or see the song in a variety of keys. On the specific days that I am scheduled you also get to see the breakdown of what is going to happen from start to finish with a breakdown of time and how long things should last. There are also uploads such as a stage layout that can be added, so everyone knows where to stand. The database of contacts is great as well!

Vorteile

I am a volunteer at my church that uses Planning Center. I get an email and app notification when I am scheduled to play guitar for my church. I then have the option to "accept" or "decline" the request. You can also add "blockout dates" ahead of time so you cannot even be scheduled for specific dates that you know don't work for your schedule.

Nachteile

Nothing. I don't like how I can't see every weekend plan and only the ones I am scheduled on. However, that is not a software issue but a limitation by the church allowing what users like myself have access to. So, overall, this software is amazing and doesn't lack anything that you would want.

Ryne
Ryne Mehr Details anzeigen
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 23.7.2019

Still learning but happy so far

Vorteile

PC is a very robust system. I love that it incorporates multiple applications into one suite.

Nachteile

I don't like that when I create an event I cannot give someone else access to edit the event. This is actually a big problem when it comes to having events approved and having an assistant make any changes. I wish they allowed you the ability to co-edit.

Austin
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 23.7.2019

Planning Center Helps Your Church Grow!

Overall, I LOVE using Planning Center! It helps me keep track of volunteers, materials, rooms, and groups with ease. When working with people in general, but especially with volunteers, communication and organization is KEY and Planning Center makes that all possible and EASY! We ahem seen tremendous growth first of all because of what God is doing in our church but also because of the technology we implement and Planning Center has been a driving force in that.

Vorteile

I've used Planning center for about a year now though I've known of it for years. I don't know how other churches get by without it! It has so many different uses from checking in children, to organizing rooms and supplies for events, to keeping track of attendance for groups, and of course scheduling volunteers for services. It's very versatile and brings order to the chaos of being a volunteer based work space.

Nachteile

It does have some software bugs with their mobile apps. Often, I've scheduled people on the computer, but when I go to the app it will have other people "pending" under the wrong date and when I try to remove them, I get the "oops, something went wrong" message over and over again. It would also be nice if Planning Center Groups had their own separate phone application to make things more versatile for group leaders, that would be amazing!

Glenn
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 13.12.2021

Low-Volume User

I am / we are a low-end user. I can only review what I know. In the past, we have used more elements of this product. However, with our reduced size, most of it doesn't even get opened.

Vorteile

It has a lot of features for the money - a value product for the price. I wish we were a large enough organization to make better use of it.

Nachteile

There is a decent-sized "learning curve" to effectively use this product. While there are a lot of products within the larger product, it gets cumbersome at times to use it effectively.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Metallabbau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
0

4
Bewertet am 19.12.2018

Great tool - with some frustrating downsides

I'm only a casual user of this software, which I think most of our users are. Perhaps with daily use you would get used to the software's quirks. But for the rest of us, it would be nice to put some effort into making it easier to use.

Vorteile

It is a great tool for centrally managing an event where you need to coordinate among individuals with various roles & responsibilities. Has a good communication engine.

Nachteile

I found it difficult to do some tasks. Neither the web interface, nor the mobile app are very intuitive to operate. I've wasted a lot of time trying to lookup information, or make simple changes. When I finally figured out how, I thought to myself, "Well that was a dumb way to design that!" I would like their developers to spend a little more time in usability testing.

Antwort von Planning Center

We'd love to have you send in your feedback to our support team so we can make sure it's written up for the whole team to see. We strive to make our designs better every day!

Beantwortet am 20.12.2018
Andrew
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 12.11.2020

The bigger your team, the more useful this becomes

Overall, Planning Center is really useful for organizing and planning services and communicating to your team. I'm usually on the receiving end, but I have had a little experience assigning team members and scheduling people. It was pretty easy to navigate and get things set how I wanted!

Vorteile

Planning Center has been used and implemented at most churches I've been involved with. I like how you can schedule people for specific jobs, and add all your song notes, uploaded pdfs or recordings. It makes communicating and organizing with different volunteers and leaders easy. I also like how everything is located in a central place. I think Planning Center is best when there are more people involved. If you have a smaller group for your worship team, it becomes unnecessary.

Nachteile

Planning Center gets weird when you have the same email address associated with multiple churches. I've had issues logging into one because of an association with a different church. I've had to contact church administrators and ask them to remove me from their system in order to get it to work with the correct account.

Antwort von Planning Center

We appreciate this review, Andrew! Another option with multiple email addresses to Link your Accounts together, which can be done without contacting churches directly. More info on that here: https://bit.ly/2XlpNH9

Take a look, and reach back out if you run into questions!

Beantwortet am 8.1.2021
Angela
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 5.3.2020

Planning Center Review

The integration of other programs to Planning Center has been the best. We use Checkr for easy background check processes & Pastorsline for easy communication, & Mailchimp for emails. Keeping it all streamlined is great! Check-ins make our Sunday kids process go smoothly & give parents a sense of security.

Vorteile

Great database for all the people & schedules we have to keep organized. Easy to schedule for your ministry area & avoid conflicts in others.

Nachteile

Services can be hard to setup initially but began to work really well for us once we got it straightened out. Also, its easy to get several duplicate profiles created for the same person during signup processes if info has changed.

Garrett
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 28.12.2017

Great, robust system that helps with the planning for the various teams and safe facilitation...

Have been a customer for years and despite some issues, will continue to use it!

Vorteile

There are many great aspects of Planning Center. We don't use every piece, but the Check-Ins are HUGE. This is THE way to allow kids to be checked in during our Sunday services. Having a barcode scanner makes the process much quicker and easier. The update allowed past registration issues to be fixed (users were listed twice - once as an "employee" and second as "customer"). The second biggest piece we use is the Services portal. Allowing every member of the worship/media team to see the flow of service is great! Everyone can be on the same page while allowing service to flow smoothly - almost without the congregation even knowing there's an order to things...

Nachteile

Have to jump through hoops to get any type of technical support. The answers aren't always online in the FAQ or Help pages. On top of that, not "anyone" can create a ticket, it must come from the contact person. That's normally fine, but what if they're on vacation, or just happen to be the person who pays the bill? On a Sunday morning when kids are going crazy and parents are looking at you like you did something wrong - it doesn't help.

Jennifer
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 24.1.2020

Great For Churches

Planning Center let's me keep everything in one place. It's not just a people data base, it's so much more! I use it for connection cards, events, sign-ups, growth groups, attendance, emailing groups of people, calendar, resources and so much more.

Vorteile

I am able to keep my staff and pastors in the loop and in the know at all times. Makes my job so much easier!

Nachteile

I wish there was better reporting capabilities. I would also like to have training able, as I had to learn how to use PC mostly on my own.

Antwort von Planning Center

Hey Jennifer! Thanks so much for the feedback. We lobe that it has helped streamline your communication and made your job easier. As for training, we do have our Planning Center university that gives an in-depth training on each of our products. This is available here: https://planning.center/university

As for improved reporting capabilities, we'd love to hear about some of the suggestions you have. Would you be up for sharing with us by emailing us at [email protected]

We are always looking for ways to improve our products so that they continue to support the church and their processes for reaching their community.

Beantwortet am 24.1.2020
Daniel
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 5.2.2019

Planning Center Apps - Pick and Choose

We began using Planning Center Services as a stand-alone app and quickly fell in love with it and our people adjusted well to using it. When we added People, Giving, Registration, and other apps, there was a bigger learning curve on the part of both staff and our people. Some apps are definitely more valuabel than others (Services, for instance).

Vorteile

There are several apps Planning Center offers that are excellent. For instance, the services app is second-to-none and the registration app is great as well. You can keep things easy or really get down into the weeds with each and your users will have a fairly easy time adapting to its use.

Nachteile

The price tiers leave a little to be desired. It can get pricey the bigger your church is (a number size doesn't fit all in terms of financial resources available). Suing Planning Center as a database has taken quite a bit of adjustment, but has worked, overall.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 26.3.2020

We Use It To Schedule Over 400 Volunteers

My overall experience with Planning Center is very good. It is absolutely vital in running a large church organization with a ton of volunteers.

Vorteile

Our church has three campuses and streams online, we have over 400 volunteers and we use Planning Center to manage all of it. Between the desktop platform and mobile app, we can schedule team members for about 20 different teams. We also use it for our kids' ministry check-in and check-out.

Nachteile

As a user and team lead, I don't have to many cons. It would be nice to be able to add a person to an existing team via the app instead of having to use the desktop site. But maybe this is possible and I just haven't learned it yet.

Antwort von Planning Center

You can assign a person to a Team by going to their profile. As long as you have the proper permissions, tap "Teams" and then assign them to a position on a team in your account.

Beantwortet am 30.3.2020
Julie
Julie Mehr Details anzeigen
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 24.10.2018

Seven years of Planning Center

We have a large, multi-site worship team, so Planning Center is the perfect tool for us. It's kept us organized, despite having more than quadrupled our team members over the years. They have "grown" with us!

Vorteile

We've used Planning Center for the management of our church worship team for seven years, so I've seen many iterations and improvements over the years. Every change they've made has been for the better. They've really listened to their users as far as features that have been added. My favorite is the ability to transpose songs. I'm also a HUGE fan of the accompanying Music Stand app.

Nachteile

After every upgrade, I've had to "reteach" myself how to use it. Buttons move, features changs. Most of the changes are for the better, but I have put off app upgrades, so I don't have to go through that process immediately.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 2.4.2019

Planning Centers Connects my Church's Volunteers

I use Planning Center on a weekly basis to respond to requests to serve at my church. I find it easy to accept and block out days.

Vorteile

The thing I like most about Planning Center is how the Services app within its suite of apps works to allow me to see everyone who is volunteering on any given Sunday for the service.

Nachteile

The thing I like least about the software is that it seems impossible to back out or cancel once I've accepted to serve at X event. I would have to directly contact the organizer and maybe they could cancel me.

Antwort von Planning Center

Hi, and thanks for your review!
In response to your comment in the Cons section, the option to decline a position you have already accepted is available in the app when you tap on the position name on the "My Schedule" screen. If you'd like further help, please feel free to write into our friendly support team at [email protected]
Thanks!
Matt

Beantwortet am 3.4.2019
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 1.1.2019

Planning Center Services - easy for volunteers to use

I volunteer at a church that uses Planning Center Services. Planning Center makes it as easy as I can imagine to coordinate my volunteer time and communicate with church staff.

Vorteile

-Service details page intuitively shows people/notes/attachments/order all in one place
-Great iOS app with feature parity with web version, push notifications in addition to SMS alerts are a nice bonus
-Integration with Google Calendar and iCloud Calendar automatically puts services in your calendar
-It is easy to communicate with team leaders about blackouts and reminders

Nachteile

-It is difficult to create recurring blockouts as it's unclear what info (reason/times for blockout) is repeated
-Message delivery can be flaky (particularly with custom non-automated messages), requiring the users to manually check the web dashboard

Eric
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 24.3.2021

Great cloud-base Church Management Software

It has allowed me & my team to keep all congregational contact information up to date and provide better care for our flock. Everything we need is centralized and allows us to record, connect and delegate needs to the others on the team.

Vorteile

The People Module is the best. I love the ability to update the people/family information on the fly is great. The list feature within the People Module gives you the ability to create lists of all sorts by age, address, interests, service or ministry. It updates automatically ever evening to insure the most accurate data.

Nachteile

Using the Custom Fields within the People Module was a bit challenging, because it is a custom field it is a bit broad but because the natural of the software you would have a a better solution to record the service or ministry dates & positions a little more easily. The Planning Center help center just tells you to use the custom fields but doesn't give you much help from there.

Antwort von Planning Center

Thanks so much for the review, Eric. If you're willing, we'd love to hear a bit more about the difficulties you were having with Custom Fields. If you'd shoot us an email at [email protected], we'd love to help!

Beantwortet am 26.3.2021
Pieter
Pieter Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 12.7.2022

A Great All-in-One Solution For Small Churches, Yet Lacks in Customizability

Our setup was easy, but because we found some features lacking in customizability to our organization's needs, we did not end up sticking with Planning Center past the trial period, but instead opted for a competitor.

Vorteile

Planning Center is a solution that really provides church an "all-in-one" solution to various aspects of church management - from volunteers, to donations, to events.

Nachteile

Unfortunately, while Planning Center provides a one stop shop with many features, there are competitors with specialized software tools that does a better job at some of those features. We were most interested in donations forms, but found Planning Center's to be lacking in customizability as well as integration with other software API's or something like Zapier.

Antwort von Planning Center

Thanks for your kind words, Pieter! You mentioned some feedback on our forms and API. Our Support Team is a great resource for help in that area.

Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help!

Thanks!

Beantwortet am 9.8.2022
50 von 253 Bewertungen

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