ScrapRight
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- Branche: Umweltdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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Scrap right software
Team at scrap right are professional and great to work with
Very responsive to anything we need
Vorteile
User friendly and easy to train employees on
Good inventory control
Good reporting capabilities
Nachteile
Not ready to merge different locations together along with QuickBooks
Suppose to be coming in near future
Looking forward to that part
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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My Personal Experience
We were recently with a company that we literally had issues with DAILY. I don’t mean like one or two, I mean like we hardly even got to use the system we paid for each month! Since getting with ScrapRight, it’s been SUCH A BLESSING, & the customer service has been exceptionally AMAZING!!! I’d recommend them to EVERYONE that wanted a low cost, AFFECTIVE way to run their business simple, professional, EXTREMELY great customer service, and never have to worry after hours what the day will bring come tomorrow!
Vorteile
It’s extremely easy to learn, use as well as to teach our employees! Even those not so efficient in English comprehends this!
Nachteile
There is absolutely NOTHING I’d say negative!!
Antwort von ScrapRight Software
Wow Christina! Your comments blow me away! Thank you so much! This is exactly our mission to strive to make a difference for customers that have no or underperforming software! Our continued commitment to you will be to service you for a very long relationship at this same level! We are so glad you chose to partner with us! Do you know anyone else that we can help in this way?
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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repair service
Vorteile
the help and service is just fantastic and program are easy to us that i have to call for help with a problem a couple of months and problems are fixed super fast
Nachteile
having to request help with a problem but it is fixed very fast and proper
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Technical Support
Vorteile
Scrapright Technical Support is fantastic. [sensitive content hidden] did a wonderful job solving the issue we had. She was on top of things, and explained to me what was going on and how to fi x it.
Nachteile
None, it's a good reliable software. Works well.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Windfield
Vorteile
Very easy and simple. the directions were very clear and the patience levels were great.
Nachteile
phone calls are just hard when the environment you work in is very loud.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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ScrapRight- Review
A++
Vorteile
I like how easy the software is to use. Who doesn’t like mini iPads? Also the fact that if I need to express a concern or have a suggestion I can talk to the owner of ScrapRight. He and all his employees are there if you need them. Lastly, I like that the platform we use is cloud based so no bulky server.
Nachteile
On some things you try to do in the system you have to know the exact steps to take but once you become familiar with the system it’s easy peezy
Antwort von ScrapRight Software
EVERYBODY loves iPad minis!! LOL Tommy thank you so much for the AMAZING review!
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Great product for our small scrap business
Vorteile
The ease of use! I can have someone trained to use this program within an hour!
Nachteile
I wish that it would work on an iPhone.
Antwort von ScrapRight Software
Nick! Thank you for this amazing review! I will pass your request about an iPhone app onto the new features team! Really appreciate you taking the time to review us!
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Easy to use and navigate. Great tech support.
Accurate inventory keeping, helpful in keeping track of outstanding balances, no need to keep physical copies of customer tickets.
Vorteile
How programed it is for the scrap industry. Not much has been left out. The material list is extensive, I am never looking for something that is not there.
Nachteile
The signature pad and finger print scanner have always had issues through out the years. We have replaced them a couple times and still have occasional problems.
Antwort von ScrapRight Software
Matthew, we really appreciate the 4/5 review! Means the world to us! And, yes we hate that signature pad as well!!! LOL - but good news is headed your way, do you have an ipad or ipad mini, if not pick one up for about $100 this now just became the best signature pad in the world when used with ScrapRight! Call me to discuss or just to get setup! 877-897-6422
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Great Software
Our overall experience has been great. From sales to installation everything went smooth. Shon was awesome to work with and we are excited to continue with this company. Support is great. They get back to you same day.
Vorteile
The ease of use. It makes daily transactions a breeze. Scale integration and the ability to customize all aspects of the transaction is nice for compliance and the users permissions. Everything works well together with very little downtime.
Nachteile
The inventory module is confusing. There is quite a few steps that need to be done correctly otherwise your reporting will be off. I have had to call support often for help with the inventory module and they have been mostly helpful.
Antwort von ScrapRight Software
Hey Chris, thank you for the real & honest review! I will pass on both to our development and training team your comments on inventory! We want to make every step as easy as possible! We appreciate your business and your partnership! Let us know if there is anything that we can help out with at any time!
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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user friendly
The benefit is the inventory control system.
Vorteile
I like using the inventory as it helps me keep better track of what we have purchased. Producing reports are easy. Pictures of what we buy and who sells to us has a lot of added benefits as well.
Nachteile
updates. You will never get away from updates, but sometimes a update to fix a problem creates another problem and you have to wait for another update to fix that problem.
