Intercom – Bewertungsseite 22

Awesome Insights

We have been using Intercom to interact with our clients on our website as well as monitor our web pages. The system is easy to use and has all the features we could need, the amount of information we can call upon using Intercom is brilliant.

A very advanced support tool

Quickly Respond to Clients

Improved customer relationship

Amazing Software

They are by the best in the industry in my experience. The only problem is that they are extremely expensive. For any small company, they get to be very pricy. Keep that in mind when making your decision. As far as features, they can do most things but they do have a few drawbacks. They don't give you the ultimate level of customization in their iOS SDK but definitely have a convo with them to see if it is the right fit.

Staying in touch with your users has never been easier

Intercom has been a game-changer for our business to get real-time user feedback, automate messaging based on user actions/conditions, or prior to log out/post-login.

Intercom

Very Satisfied

Easy to set up and to use

Amazing, intuitive product!

As basic or as complicated as you want to make it, and totally streamlines the customer interaction experience. Our users love that they can get a hold of us in one click and chat with a real person, plus it allows for us to send out automated messages, announcements, etc. We could not live without Intercom and we get all the compliments for having such great customer care!

Awesome support and features

I love Intercom and their products, it is highly customizable and easy to get the hang of. The only thing I am not totally sold on yet is their chat. I feel that if I see a chat option on a site that I will get an immediate response. I like the innovation of what they are doing in this regard, but am still not totally sold:) Everything else is awesome!

Interesting possibilities - excited to implement

Love this!

The best product in the category

I've been using multiple live messaging apps, however, Intercom is award winning solution, which is great for small biz as well.

Great tool, but with reservations

Really a good chat solution. But, when my trial expired, I knew that the "admin" user are counted as attendant, increasing the price. In fact, one agent and one admin will pay like two agents.
I feel mistaken.

State of Art

Think about a good product...now multiply that 10x. Intercom is just getting better and better overtime. They have a true understanding of theirs customers needs and purpose. We been using for over a year and every new feature makes us do UOOOOUUU faces :)

Sales is seeing impact

Great product, extremely useful

I've been using Intercom for about a year now, the support features are enough for a small company, and the insights into the customers habits and uses of our app is really helpful when it comes to asking qualitative questions.

good software

good,quick and easy in business

Intercom delivers a great user experience for both sides

It makes customer support incredibly easy