Epic – Bewertungsseite 2

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Robert
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 25.4.2024

Worst EHR imaginable; run away

miserable
Burns me out
Hard to believe that anyone has a positive review

Vorteile

I like nothing about this piece of garbage

Nachteile

functionality
Ease of use
Impossible to navigate

Jammie
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 19.2.2024

Epic is my favorite system to use

Overall it is one of the easiest health care systems I have used. I wish all facilities had this program.

Vorteile

The best part about Epic is that its an easy system to use and all the information is in the patients chart.

Nachteile

You do have to do a little digging into the charts to find out older information on the patient.

Damaris
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.1.2025

EPIC PSC REVIEW

EPIC is such a great EMR system to use. I am using it everyday for my job, and it's been a great experience this last month

Vorteile

How easy it is to work. I started using EPIC a month ago, and was able to pick up on it very fast.

Nachteile

No dislikes on EPIC! it's been super great and easy

Olivia
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 26.12.2024

Easy to navigate and versatile

Vorteile

I like the versatility of Epic and how many feature it has. I used it daily while working at the hospital and it was easy to navigate.

Nachteile

It felt a bit analog and outdated when I used it, but it was still functional.

Ben
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 26.3.2024

EpicCare Review

We really enjoy EpicCare so far and plan on implementing it in other clinics.

Vorteile

I really liked how easy EpicCare is to work with. You can move around from patient to patient, labs, procedures, etc. with ease.

Nachteile

I thought the scheduling aspect of EpicCare was a little cumbersome. I don't work with scheduling much though.

lauren
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 24.2.2025

Top of the line

Vorteile

Its all inclusive and used by most of the major hospitals in the area

Nachteile

It can be cumbersome at times and hard to manuever

Anu
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.2.2025

Good system

Great, would use them again but do wish the price was less

Vorteile

Inclusivity, vastly customizable and useful

Nachteile

price is steep as it is a larger corporation/co

Wangutusi
  • Branche: Telekommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.10.2023

Uganda epic care EMR

improving on the communication skills

Vorteile

Timely, accurate, complete, faster and affordable.

Nachteile

Affordable, accessible, completed, recognized, reliable.

linnie
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
0

5
Bewertet am 8.8.2023

Unnecessary changes

Nachteile

They are constantly making unnecessary changes to the system. It makes usage difficult because you have to hunt for what you are looking for. They change things that just add additional clicks with no actual benefit to the change. It is very frustrating to get used to where something is located and then find it suddenly not there or to find the whole process of getting to what you need has changed. For example my telehealth visits are now listed as office visits and then you have to make 10 additional clicks to make it a televisit and then on you schedule you have to click 10 more steps to make it show as a televisit on you screen so you know if they are coming in or if you are supposed to be calling them. This constant change is VERY aggravating and unnecessary.

Roxanne
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 19.10.2023

Positive reviews

n/a

Vorteile

Easy access to all the patient's information.

Nachteile

At times the system would stall, or sometime document could not be printed.

Terence
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 6.12.2023

Complete rubbish

Terrible- their customer service is also a joke. Reported a simple problem 5 times - took 5 hours and still not resolved

Vorteile

Nothing is good about this system. Don't consider it

Nachteile

Takes over 2 hours extra per day to fill in their unecessary forms.

Asghar
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
1

1
Bewertet am 14.6.2023

Suboptimal at best

see above.

Vorteile

Epic's main benefit is the large number of health systems that use it, which makes cross-communication possible. Epic does limit this by making it's product modular, which limits different institutions' ability to communicate. The only benefit to Epic is it's size and number of health systems that use it - so if you work at Hospital X, and move to Hospital Y, the chances that they also use Epic are higher than another software.

Nachteile

This is not a "patient care" software by design. It is a billing software first and foremost. Instead of starting the software from scratch in the 2000's once it was appearent that EMR's were the wave of the future, they simply piggy-backed what they could (most pop-ups and messages are done by what was originally meant to be error messages for bills). From a patient care stand-point, it is terrible at best. Epic's goal is to cater to administrators, who ultimately choose which EMR options to buy. The latest updates and changes have made for a "cleaner" look while hiding most buttons and options under tabs, making finding different options more difficult. There is a learning curve, but as anyone who has used iOS knows, the interface could be exponentially better. Epic is reminiscent of the 1990's Microsoft Office products that came with every computer and the masses were forced to use it, even though it was subpar by 1990's standards. Epic's philosophy (while under [sensitive content hidden]) is that Epic can do no wrong. While this company is under [sensitive content hidden] (the [sensitive content hidden] of EMR), it will not get better. We need a [sensitive content hidden] of EMR - until then, patients and providers alike must suffer.

Mo
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 30.10.2023

Epic experience

Vorteile

Easy to use, the care everywhere. Features is very important for patient care.

Nachteile

Dragon is not always accurate, with many dictation errors

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 1.6.2023

Has made my job easier

I would definitely recommend this to anyone who I know needs help in the patient setup/service in the medical field. It’s also a huge help in the revenue cycle as well.

Vorteile

The one tab-click solutions. There isn’t a need to search around this software.

Nachteile

The billing portion took a while to get used to.

Kassandra
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.6.2023

EPIC charting in the hospital

Vorteile

This program is very easy to figure out and maneuver. It is reliable for nurse charting. Documentation is easy to find as well as submit.

Nachteile

There are too many options for charting. Each selection comes with many options as an answer. I think it would help if this was narrowed down to the most common answers and just leave a comment area for answers not preset.

Naja
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 20.5.2022

EPIC EMR User friend medical records system

In general epicure EMR patient health information medical record system is a great tool to integrate into large hospital systems. Especially for streamlined and easy to use integration of an medical record system. In addition because it has been used broadly by many large healthcare systems many people are trained on how to use epic and in addition they are able to translate their knowledge of other electronic medical record systems to the use of EpicCare system

Vorteile

In general some of the pros about the software is that it is very easy to use and it is very accessible from anywhere as long as you have an account. In addition allows you to access your patients medical records from a secure browser and system from remote locations. In addition it’s very easy to explore specific patient information as needed for data purposes.

Nachteile

The things that I like least about the software are that you do have to go through extensive training to be permitted to utilize the system. Although I do understand from the perspective of integration of patient health information it’s very important that users are knowledgeable on how to properly use the system.

Zacharia
  • Branche: Biotechnologie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 28.2.2022

Epic is the gold standard in EMR / EHR for hospitals and healthcare systems

I've come across EpicCare EMR in so many specialty hospital care settings. It's nearly always been a pleasure to work with healthcare systems that directly use Epic.

Vorteile

It's all inclusive. Epic has a module for virtually every medical and healthcare related specialty, function, and revenue-cycle driven procedure. I like that some of the best academic medical centers and healthcare systems in the US use Epic.

Nachteile

Epic is very very expensive to implement, and it can be overwhelming for health systems to implement all at once.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 30.6.2021

The industry leader for reliable Electronic Medical Record

Electronic Medical Record is the core of a health care system. Epic is the cream of the crop. It is *not* just another application. It can displace/replace many of your other applications, so we saw dozens of IT people move away from applications and systems that were replaced and into Epic roles. If your organization devotes the time and resources to it, you are nearly guaranteed success. At a price $$$, of course. From an end-user perspective, it takes a while for clinicians to get used to it. For example, in Epic there may be many more steps for a given procedure as compared to another EMR, but those steps are there to make sure that the application is bullet-proof, and users get used to it and appreciate it after a short time.

Vorteile

Epic, the company, makes sure that your implementation succeeds, stays stable and reliable, and performs fast. They (Epic) constantly monitor performance, DR/BC availability, and uptime and tell you *exactly* how you should configure your environment. Your are absolutely not on your own with Epic.

Nachteile

The flip side to the Epic company being so involved in your setup and operation is that it takes a lot of internal employees to make it happen Epic's prescribed way, and there is a lot of internal employee involvement in setup, testing, and ongoing maintenance. In other words, Epic requires a lot of TLC, but it is extremely stable and reliable.

Nick
Nick
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.7.2019

The BEST EMR out there

Having used another EMR (in addition to paper charting), this is by far the best product out there. Navigating different clinical unit censuses and consult lists is simple (and you can customize what information is listed within these lists). Within the medical record, tabs make it easy to navigate between lab results, demographic information, and chart notes. It is quick and easy to do a chart review and, in fact, Epic denotes which notes are new since your last review of a patient's chart, so you don't have to spend time looking for new information. Flowsheets, templates, and free-text options make it easy to format information in the way that is appropriate for you or your department's practice. Flowsheets can also be tied to a particular note (and can be easily imported) so that you can see both from one screen. SmartTexts can also be created for phrases or data you use frequently so that you can utilize a shortcut rather than typing those things repeatedly. Reports can easily be created to pull data from patient lists and Epic does a great job customizing layouts that are best for your particular organization.

Vorteile

Best layout, easy to navigate, quick documentation

Nachteile

Epic is consistently working on new functionalities and layouts, and sometimes the implementation of new things with the EMR becomes laborious to relearn when there is little added benefit.

David
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.3.2023

Great EMR

Vorteile

It’s it’s the standard of electronic medical records. It’s super user friendly and very easy to navigate and makes your work life much more efficient.

Nachteile

That it is a little on the pricey side when it comes to private practice.

Meagan
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 22.7.2021

Supply management

Epic keeps track of many of the systems that we use in can help with preventing supplies from running out or being wasted

Vorteile

I like that the software and how it manages the multifaceted aspect of healthcare systems management

Nachteile

Epic systems in integrated into most of the healthcare network that is used in our company. It makes it hard to use on the system goes down or is unable to function do the upgrades

Ash
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 31.8.2022

Epic - Great idea, terrible in practice

Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of adjustment that can be done to expand on info or change info

Vorteile

Useful due to the amount of shared info between hospitals systems and doctors,
Makes consistent treatment easier and more accurate

Nachteile

Too many tabs, too many drop down boxes and limitations to what can be documented, constantly freezing, going down or causing errors

John
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 11.5.2022

EpiCare is easy to use once you get into the flow

Overall I never had any major issues with EpiCare

Vorteile

It didn’t allow you to miss critical steps in documentation

Nachteile

It runs very slow if your company doesn’t have high speed processing computers

Henry
Henry
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 17.10.2017

EpicCare EMR helps us better care our patients

With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications. The application's finance module allows clinics to track payments, bills and invoices. EpicCare is a mobile-ready solution, allowing both doctors and patients to access information on their Apple devices.

Vorteile

I love patient portal and e-prescribing features which helps us meet the Meaningful Use Stage 2 requirements. The tool also supports telemedicine options that allow our doctors to communicate with patients via a video platform and offers mobile and tablet functionality. EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.

Nachteile

The health maintenance options could be better, and easier to see and mark as complete. Also out would be easier if when you marked something got a preference it wouldn't add a copy to the main menu. Upgrade to EPIC 2017 is a fight.

Kyle
Kyle
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 12.12.2018

Possibilities are unlimited

I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Vorteile

Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Nachteile

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.

Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

Darpan
Darpan
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 25.11.2021

Impressed with tool

Love it!

Vorteile

Great ehr tool a hospital should have. Love features and capabilities.

Nachteile

Resources are not available easily. You need to be associated with a organization using it in order to get it’s materials.

Verifizierter Rezensent
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 12.4.2019

Epic Review

Overall, I like Epic and think that it makes ordering and charting things easy when you make them into pre-programmed lists.

Vorteile

I like that you are easily able to chart on patients, you can make preset templates for charting and can preset order sets, and you are able to do everything electronically, including connecting to the PACs system and requesting documentation from other companies. You are also able to switch between inpatient and outpatient settings easily. Dragon is very compatible with this system.

Nachteile

I dislike that the EPIC system can vary depending on different healthcare setups, and can cost a lot. Epic can also take a while to catch on to, depending on how well you know computers. Finally, it can sometimes be hard to find different patients and patient lists on the inpatient systems if your healthcare system is large.

Verifizierter Rezensent
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 14.2.2021

EpicCare EMR

I have had an overall good experience with this software. I am looking forward to how it evolves with AI built into the EMR.

Vorteile

I have been using this software for about 3 years. The software is very intuitive to use most of the time. The menus are clean and fairly easy to navigate. The ability to have the whole patient history right in front of your fingertips is a big plus in 2021. The software is one of best on the market for EMR in 2021.There are no major glitches or bugs that I have encountered using this product over the past three years.

Nachteile

I feel the help menu does need some improving at this time. When the software updates things are changed and moved around alot on the menus. I feel there room for improvement on the help menus.I wish there was a live chat feature embedded in the software with customer support.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 8.9.2018

Oh so easy to use

Vorteile

Being both a builder and a user of several ehrs I do believe that this product is is very user-friendly. I am in a nurse informaticist. And the features and functionality available truly help arcare providers be able to care for and document the care they give.

Nachteile

I do believe there are several kinds and maybe it's just with what has happened within our organization but there is an ability to have too many variations in documentation which leads to discrepancy. Additionally from what I understand from the AC and am there is not a good way to search for these discrepancies in the system once they are built. The AC and am's that are sent to support future go lives as in our instance where we added on 14 new hospitals they did not have the level of experience to support our organization.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2019

The Biggest Tool Used in Healthcare Today!

My overall experience with EPIC has been good after I learned how to use it. While it's definitely not the easiest tool in the world to use, it's without a doubt highly advanced and still great.

Vorteile

What I really like about EPIC is truly how popular it has become and the way it has become a standardized part of healthcare. Almost every medical facility and hospital use this for patient management and what I really like are that because it's so popular, I can learn EPIC and can expect to continue to use this regardless of which healthcare facility I work in or am I a part of.

Nachteile

What I dislike about EPIC is that it is definitely not simple to use and there is a lot of learning required. In fact, it is somewhat intense and even required for me to attend multiple days of training sponsored by my workplace to learn how to use this.

Ashley
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 31.10.2022

Everyday user

I use it daily for my job duties. It's great that we are moving away from paper to everything being electronic and all in one place. So many providers use EPIC so it's a place that you can get more information on a patient and collaborate to make sure your patient's health care needs are being met.

Vorteile

There are so many features built into EPIC that are very helpful for everyday use as a Social Worker. I use multiple features in EPIC such as charting notes, secure chats with providers, assessments, LPOC, chart review, appointment reminders and so much more. It's great that you can kind of built your layout how you want it by switching the toolbar to display mostly used items.

Nachteile

It's always updating and changing which can get a little frustrating when you are a newer user.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 19.10.2018

Epic EMR Review

Overall, my favorite EMR system. I have no complaints about it and everyone loves it.

Vorteile

I LOVE Epic. In fact, everyone in my hospital loves Epic and we are actually shifting towards this system very soon. The reason is because there's less unnecessary clicking. Doctors HATE clicking. When you are in clinic with a patient, you want to write a note as quickly as you can because the focus is on the patient, not the computer. Epic minimizes that by organizing everything in a logical order (the tabs are great), and making the note itself like a "Word" document where you can free-text. Prescribing is a breeze and the tech support is excellent.

Nachteile

Some functions can be difficult to find and training takes two days at our hospital.

Kim
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 11.3.2023

One of the best

Vorteile

There are so many things you can do with epic, as far as patient care, it’s excellent to sync all of the persons info to one place. It’s easy to input data, and easy to review. I consider it to be a safe software and feel confident it protects the information that’s entered.

Nachteile

The only con is that it can be overwhelming, especially if you’re trying to teach someone who isn’t great with computers in general. Once you know what you’re doing it flows smoothly.

Kristen
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 4.8.2022

EpicCare

Overall, I love using EpicCare. It's a phenomenal EMR system.

Vorteile

This product is extremely user friendly and makes workflow and patient communication simple and efficient.

Nachteile

There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible settings and uses.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 23.4.2019

The Gold Standard of EMR

It makes clinical care and documentation so much easier, the billers/coders love it, and I can access outside patient records from other institutions that use Epic, so I know I'm not missing anything. Every hospital in the country needs to implement Epic.

Vorteile

The ease of use is perhaps number one for Epic. Having used some of the older EMRs, I am well aware of how an EMR can make or break your day. Epic is the best EMR I have used, and perhaps the best one out there. Its ease of use is second to none, and it's extremely intuitive (so even without a training course, which you're likely get anyway, you can pick up how to use this EMR in perhaps a few hours). The shortcuts that are already built in are great, and you can personalize this EMR to best suit your tastes. I know from a billing standpoint, Epic makes it a breeze, but as a daily user of this software I can guarantee you that the physician staff will appreciate Epic as well. Simply stated, this is the EMR of the future (and present), and the CareEverywhere feature makes continuity of care amazing, and the ability to access outside records makes clinical care a breeze. Epic is the known gold standard for a reason.

Nachteile

Compared to other EMRS, I can't think of anything negative to say.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.6.2020

The best EMR, bar none

I've been using EPIC for several years now as a medical scribe. It is, by far, the best EMR software of any that I've used. If cost is not an issue, I would highly recommend it.

Vorteile

EPIC is extremely powerful from a clinician's standpoint. Notewriting is quick and easy, orders are easy to place, and there are shortcuts for everything, cutting down the time it takes to write notes considerably. In addition, EPIC links to other organizations that use EPIC, making it much easier to acquire outside records.

Nachteile

It's completely dependent on a working internet connection. If your internet connection goes down while you're using EPIC, you'll have issues with doing anything.

Benjamin
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
1
Kundenbetreuung
2

2
Bewertet am 17.1.2023

Epic is Aweful

Exhausting. Worst system I’ve used for documenting notes and workflow.

Vorteile

Billing and coding. I believe this is why it was purchased

Nachteile

Takes forever to document a visit. Too many clicks. Hard stops. Too many ways to do tasks. Workflow is terrible.

Stephanie
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 29.9.2019

Easy to use

Vorteile

I've been using Epic Care EMR for 8 years at my place of employment. We were given serious notice in advance when we were transferring from paper charts to electronic charts. Growing up in the technology age, transferring to electronic charts was not a huge change for me. I was able to chart what I needed for my patients very easily. I was able to teach others how to do so as well. I moved to a doctor's office 4 months ago who had just started using this system in their office so I was well aware of the software so I didn't need ask any questions. I had just kept moving forward with working with the system.

Nachteile

Downtime to updating the software was always on the night shift and I felt bad for nurses because if the downtime was for 4 hours, it would be difficult for the nurses to chart after the downtime was done before passing medications for the morning. It was always a inconvenient time but I think that was the IT department's choice, not the actual software's choice; for this review anyways.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.7.2021

Epic EMR

Great!

Vorteile

Very easy to follow layout. I love the Care Everywhere feature that helps see outside records. It is very easy to navigate a patient's chart.

Nachteile

It can be a lot to learn initially but once you get used to it, it's a very good EMR to use.

Barry
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 28.5.2021

Comprehensive but complicated

Overall, it was an excellent communication tool with other parts And providers and customer service representatives of the huge system within which I worked

Vorteile

There is a tremendous amount of functionality and ability to check various parts of the medical record. It can be set up with drop-down menus that provide frequently used choices in the record. There is the ability to create personalized phrases one can push into a clinical note.

Nachteile

I do not know if it was a bottleneck with our a team that was to fine-tune the epic product, or whether it was the epic troubleshooting team, but it took a very long time to correct glitches or to add features when there was an update of the program.

This may be nitpicking, but for me, it would’ve been helpful to be able to run several different windows side-by-side within a particular medical record, in order to quickly go back and forth either to cut and paste items or two I’ll check on various values or previous interventions in the record over time

Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.10.2018

Soon, it will diagnose patients for you

Epic has one of the best EMR solutions on the market. It integrates well, with various authentication systems, has superb patient portals (usually entitled "MyChart") and has a great on-site support staff at launch. For people who learned medicine the "old" way using Latin-based terms like "NPO" and "PRN" this software is fantastic as it quickly converts it into "layman" language when documenting an encounter. This makes for a compelling tool when outputting medical records for patients, and the patient summary is fantastic post-encounter. It has a few bugs, like auto-replying to messages to a care team telling the patient to refill a prescription using the app or online patient portal when the portal says "this prescription cannot be refilled," and that message is usually not delivered to the care team for review. There are several idiosyncrasies that the less-technical provider will not understand, but as a holistic EMR, Epic makes a great tool that simplifies the encounter process from intake to discharge for all levels of the care team.

Vorteile

Work with Latin-based terminology and quick codes or standard non-Latin wording

Nachteile

Very difficult to port to it from another EMR or to leave it.

MJ
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 30.3.2021

Complete Medical Medical Overview of the Patient

I like using this software as the roadmap for the entire healthcare institution. This section is not large enough to write about the expansive overview of the healthcare web capability that EpicCare EMR provides for our institution. It is a great evolving product that evolves as healthcare styles evolves.

Vorteile

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past. It is the one stop shop for all patient complete history, and it is interchangeable with other institutions with the same software. Tip top secure capability and traceable history of patient profile access. Patient linked via MyChart gets a sense of autonomy to manage appointments, communicate with healthcare team and review medical notes.

Nachteile

It is very busy due to all tiers embedded in the software based on access levels, however, you can get to pic what you choose to see based on your personal workload, or access needed. Ample training is needed and repetitive practice for the non-tech savvy.

Alex
Alex
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 12.8.2018

Epic EMR review!

Overall, Epic is the best EMR I've use to date and would love to see it used in more hospital settings.

Vorteile

I have seen both the business and user side of Epic. As a CNA, and nursing student, I have been using Epic for sometime. I love it. As someone who has also used other EMR services, I can say with confidence that Epic Systems is by far the easiest and most customizable. It does take time to navigate, but all EMR services do. Epic has great support, its easy to use, and has great customizable ability.

Nachteile

EpicCare EMR is pricey. A lot of hospitals don't use Epic for that exact reason. However, it is well worth the price.

Verifizierter Rezensent
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 17.10.2019

Helpful platform that makes coordination of care easier

Vorteile

This software has a format that is rather straightforward with the new layout with tab sections for the clinician interface. Its is also to keep a track of clinical work that needs to be completed. Care everywhere function has helped so much with coordination of care and continuity. It has been instrumental in providing improved care.
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Nachteile

I would like to for EPIC to develop additional ways that clinicians to develop their own unique smartphases based on their speciality. It seems cumbersome at this time. Any additional ways to improve clinical efficacy will be help

Heather
Heather
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 3.8.2019

Epic

Vorteile

There are a ton of different functions within Epic. One of the things I like the most is that there are multiple ways to do almost everything, so each person can find the way that works best for them and their job function. Some parts are customizable, such as which tabs/buttons you have along the top of your screen. I like that you can take away what you don't use.

Nachteile

There is definitely a learning curve to Epic. It can be very overwhelming with all of the different functions and figuring out which ones you need and which ones you don't. I feel that the workflow isn't the smoothest, and there are entirely too many clicks for what should be simple, quick tasks.

Nikki
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 14.12.2019

Professional but redundant

Thorough, professional but redundant and often time consuming to complete a patient pathway for care.

Vorteile

In healthcare without documentation it didn’t happens so it is key to record what is done for patients. I appreciated how thorough this software is and how quick the dropboxes allowed me to fill out a patient chart while in their room during a treatment session. The shortcut phrases were very helpful for common statements that were needed in patient charts. Being able to create a template made documentation thorough as well.

Nachteile

Redundant and I wish the software would “talk” to other pages more. For example, as a therapist, I would have to fill out a daily care tab and then a therapy tab, both time stamped the same except it required me to comment in 2 separate areas requiring more of my time to complete. If the system talked to each page then it could auto-populate saving patient treatment time instead of therapist documentation time.

Zachary
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 2.2.2023

Easiest, most intuitive charting software I've used to date

Overall i am very happy with EPIC care, but i would like to see continued design improvements.

Vorteile

The ease with which I can customize the charting features and interconnect outside patient info is key. Also, patient's love the connectedness of mychart and the messaging feature.

Nachteile

EPIC still seems to be less user-friendly than non-EMR software. Consider social media or HubSpot. They all have workflows and usage features that are slightly more aesthetic and user friendly.

Termeh
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 12.7.2022

Epic User

Vorteile

I think Epic has done a great job in creating a very user-friendly interface for both doctors and the medical staff. I especially like the insurance billing features that are lacking in many other medical software.

Nachteile

The only thing I don't like about Epic is logging in which usually can take up to 10 minutes at my job. Slow to start, but once started it's good and fast.

Scott
Scott
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 16.7.2019

The Best EMR Option Right Now

Vorteile

EPIC is not an easy piece of software to use, learn, or train on but once you get into it and use it you will find it does everything you need. In just a few hours most end users will be up and running with minimal issues with normal day to day use.

Nachteile

This software is expensive and requires a knowledgeable IT staff and powerful infrastructure hardware. If you are a smaller facility you may want to look for another option, but EPIC is a fantastic solution for almost every healthcare provider out there.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 21.7.2019

EpicCare is Great!

Vorteile

I've been using EpicCare for four years. I love it. It is widely used in the state I work. It is very easy to use, and they are always updating. Epic now makes it easy to connect health EMRs throughout different hospitals and clinics.

Nachteile

Sometimes this software is difficult to start on computers. I will be in a patient's room and Epic won't start or it will take a long time. This gets very frustrating when I need to log into the chart to give patient meds or look something up in the room.

406 Bewertungen