Blackboard Learn
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- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
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a Long Term User's Honest Experience
Quick background, was in high tech sales and marketing for many years prior to teaching and heavily involved with custom Computer Graphics systems since Time Arts Lumena was around (predecessor to Photoshop). Check out my LinkedIn profile for more details.
On to the product review -- I've been using Blackboard for *many* years, and have been teaching (and doing) Web Design and Development since 1993. I'm retiring shortly, so I can be absolutely frank and honest about my experience with this app without fear of upsetting IT folks or admins that I would have to work with in the future.
Truthfully, the ONLY reason I use this app is because I have no alternative at the College where I teach and it gives the students easy access to information, but so would any LMS (Learning Management System).
The UIX (User Interface Experience) is incredibly archaic and counter-intuitive. It's also painfully slow to use, as it does constant server requests (just paste the URL for a Blackboard connection into http://www.webpagetest.org/ for testing).
Sometimes one single click every 15 seconds is all the system will react to when I'm using the grade book, etc. -- in the "real" world, without captive users, no one would ever return to a site with those response times. To be fair to Blackboard, part of that may (or may not) be our schools network or Blackboard interface setup.
As far as usability, Blackboard needs to let the User Interface and UIX designers (if they even had any) direct the techs and coders. It's *very* obvious that it's been the reverse, . They should 'steal' some Apple UIX people and give them some *real* power to direct how the app works and what it looks like.
I've just finished using Blackboard for 3 hours+ doing things that should have taken 1 hour or less had the interface been optimized and more thought out. For example, under the 'Assignments' and 'Course Documents' sections there is no easy way to reorder or batch select using something basic like check boxes or a multi-select hot keys.
Also, any NEW assignment or document post goes to the BOTTOM (the absolute reverse of a Blog post) So I need to drag it back to the top (where it logically should go). However, even that is awkward, since when I drag to the top of the browser the window does not auto-scroll. I have to hold the left mouse button at the same time as I use my middle finger to roll the mouse wheel -- duh!!.
There IS a small text window pop-up accessed via an archaic icon to reorder posts, however, that shows only 5 assignment titles at a time (no window resize function to show more than 5). I can reorder them there, but need to do a single mouse click each time it moves up one position, but again, with no way to see more than 5 and no way to multi-select. So, if I have 50 course documents and want to shift 5 new documents to the top (where they belong) that's almost 250 mouse clicks to re-position 5 documents to where they should be in the first place - duh!!
In Gradebook it only shows 10 students listed by default. I can change the setting up to 50 but the next time I go back it's back or need to refresh something -- it's back to 10. It doesn't save defaults or give me a choice. This may seem to be nit-picking, but over the period of a 14 week semester that's a lot of wasted time time and clicks.
I'm going to end my review here as I have more work to do, but when I saw a 4 star review for this LMS being the solo review I had to balance it out. Bottom line is, the concept is good -- many, many modules/tools in a LMS bundled package but the execution is absolutely awful.
Just Google search 'Blackboard sucks' or 'I hate Blackboard' if you want real faculty and user opinions sans any marketing spin. Other telltale signs are when a company start to lose long-term clients. Ryerson University in Toronto just did a switch from Blackboard after "a multi-year consultation process". More on that process is here http://lms.blog.ryerson.ca/
Hopefully that last paragraph doesn't get censored, because that's the source of raw truth.
Vorteile
1. it's an LMS and something is better than nothing.
2. It's full of examples I can show my students on how not to do UI and UIX
3. Well established company is behind it
4. Modular front-end
5. Many bells and whistles
Nachteile
1. Counter intuitive, clunky, awkard UI (User Interface) - improve it by hiring UI/UIX experts and giving them actual control over the app interface and functions.
2. Slow (even when on the same network node or high speed cable connection) - needs a code rewrite/optimization.
3. Ancient aesthetics (although some design elements are now "flat design-ish") - hire UI and UIX designers and actually allow them to direct the final interface.
4. Many glitches (I've a folder full of screen-shots, if you want proof) - again a code rewrite needed, or ideally a complete start-over with newer code philosophies and methods.
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Avoid this program at all costs. Use literally anything else.
Awful. If I had the choice, I would never use this program again. I use a different program at another college where I work, and I can say without any reservation that Blackboard is garbage. I don't know how it's priced, but I'm sure it can't be worth whatever the administrators are saving. Truly horrid, and now that most of our work is going to be online for awhile, teachers just can't afford to be hamstrung by this abysmal program any longer.
Oh, and Safe Assign is a joke. I've caught ten times more plagiarism using common sense than that thing has ever spotted. It misses almost ALL of the plagiarism I have found from my students. Ridiculously bad.
Vorteile
There is nothing this software does that other software doesn't do better. I like that it allows for the creation of rubrics, as all programs of this sort do. Really can't seen anything about this that is better or even as good as other programs
Nachteile
Whole passages of feedback will suddenly disappear if you move the mouse into the wrong area or scroll a bit while you are typing comments on the essay. This is a persistent problem that everyone in our school has verified. In order to use one editing tool (a highlighter), the program locks out the other editing tool (the comment field), unless you refresh the screen, which then erases any comments not held in place by a highlight. I could go on and on and on, but I'm afraid I'd have to type it all over again if this review field is made by the same people who made Blackboard's essay editor.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Abomination is an Understatement
I had the opportunity to go to school online, or check assignments on a web-based platform. I liked that. But other than that, I cannot say a single good thing about it.
Vorteile
It is web-based. Some modules can be dragged and dropped. It has a lot of useless features I don't ever need or use, while missing ones that I do need.
Nachteile
Let's be real. Blackboard never heard of "less is more." They could learn a lesson from likes of Uber.
Here's what students need:
1. Educational content
2. Tasks with Due Dates and eventually grades
3. Chat (Group and Private)
4. Notifications
If a millennial designed Blackboard, the entire application could fit into a 3 page app, simple enough for a retard.
They went out of their way to make it complicated, so it would seem better on paper. They've put so many bells and whistles that it is an absolute nightmare for both students and professors alike. Confuses everyone and is a bottleneck in our educational system we should be doing without.
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Blackboard Learn
Vorteile
Blackboard is one of the giants of the e-learning industry, so you can expect resourcing and the support indicative of a premier product. The mobile experience was relatively intuitive, which is a must in the current environment where students may be working full time while earning an online degree.
Nachteile
Compared to other learning management systems (such as Canvas or Schoology), Blackboard reflects the features and structuring of learning management systems of days gone by - specifically, it is structured most closely around a 'document dump' approach to online learning. This approach has been soundly refuted in the research, and while one can certainly design a quality learning environment, many of your end users will likely not have the discernment to do so. From a student's perspective, it is often difficult to access key pieces such as messaging and grades when enrolled in multiple courses at once.
- Branche: Computer-Software
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Needs a lot of UI improvement
Vorteile
Automated e-mails to students in your class. This is nice so that if you make an announcement on Blackboard it will get auto-emailed to all the students. I could see this being useful though I didn't really use it myself. It's once of those features that should be front and center in Blackboard but is buried like most other things in this software.
Nachteile
Rather than trying to figure out what a teacher would reasonably use Blackboard for, and what they need to communicate to their students via the internet, Blackboard just decided to make every feature possible that a teacher might ever conceivably use. As a result the interface is cluttered beyond repair, it is confusing, possibly useful features are hidden and many useless features that nobody uses are all over the place. Blackboard tries to accomplish everything and as a result accomplishes nothing.
- Wöchentlich für 6-12 Monate genutzt
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I've used this software to TA 2 courses, and I hate it.
Vorteile
It does allow you to at least minimize your interaction with Blackboard by allowing you to download assignments in bulk (though an unintuitive interface of course)
Nachteile
- Everything is unintuitive. I find I usually have to Google tutorials on how to do basic things (e.g. download all assignment submissions)
- The UI is slow and clunky. e.g. you may find that you are allowed to edit some grades, but not others, with no clear explanation given.
- The front page has about 200 buttons on it, 2 of which you might ever use.
- Grading assignments is a painful process, involving a lot of clicking and waiting.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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INSTRUCTOR AND STUDENT
DISLIKE IT A LOT. OF MUCH BETTER STUFF OUT THERE
Vorteile
LOTS OF PLACES USE IT
Nachteile
CLUNKY AND UNFRIENDLY COULD GO ON FOREVER AND EVER AD EVER.
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Used for online class
Vorteile
The only thing that I could say I liked about blackboard was that I could see my scores for the class.
Nachteile
I did not think that blackboard was very user friendly or that it was very functional. Though it did show me my grades, it would not be consistently uploaded or up to date.
