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- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Great hosted collection software!
Great uptime. Easy to learn. Robust. Love being able to access from my phone. Really like how easy it is to set clients up to view their accounts online or add accounts themselves.
Vorteile
Hosted. Ability to access from the smart phone.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Simplicity Review
Our collections department is small and simplicity has been a great upgrade for us. It has taken some time to navigate all of the features. I have made requests to the help desk for new features and reports and the help desk has been wonderful. My responses are answered timely.
Vorteile
Lots of fields for information. Customization. Lots of reports. Cost.
Nachteile
I wouldn't say there is much i don't like. If i have questions or a request, the help desk tries their best to accommodate.
Antwort von Katabat
Alivia,
Thanks for taking the time to review our software and we are glad that you are enjoying Simplicity. We will be reaching out to you to see why we scored only average in the Overall Quality, Ease of Use, and Features/Functionality sections. We want to make sure that we are providing 5 star quality in all sections.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Best Company Ever
The program is user-friendly!
The program prints useful reports very easily and they can be customized to your liking.
Vorteile
The program has customizable reports that can be used for any purpose to better facilitate your everyday tasks.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Simplicity is Simply Genious
Since implementing this software I have been able to generate revenue and keep track of where I am winning and losing. The possibilities are endless when it comes to this software.
Vorteile
User friendly
Nachteile
Lots of information to learn
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Simple
Buy it its a simple decision excuse the pun.
Vorteile
The product is as the name implies, simple. We have had several agencies in our lives and not one time have we found a simple and economical program out there that didn't take weeks sometimes months to set up. and then there are the things that go wrong. I personally have not experienced this with this program at all. Fully recommend this program to any one
Nachteile
Down side is they are working on new and improved aspects that it does need but with the cost and the simplicity of it it is well worth the wait on the minor things. it could and is getting a good sales add on to it soon we hope. but not much to say bad yet at all.
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Great Software, Great Value!
Simplicity offers our small start-up company fantastic software, at an unbeatable price. This allows us to operate with a low overhead cost!
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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First experience
This was my first experience speaking with Simplicity and overall it was a great experience. Generally speaking, I do not believe that our firm is using this program to the fullest extent. However, with the assistance of your help desk, I believe that this program will fulfill our needs in order to run the collection efficiently.
Vorteile
The availability to access from various devices, but also the availability to limit usage on those devices as well.
Nachteile
Not sure since my experience has been minimal.
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We have been very please so far in this first month with all aspects of the Simplicity...
Our business needed something affordable which we could amalgamate all of the paperwork and spreadsheets too. We have been pleased with the customer service: the sales person was excellent and very patient in explaining, the helpdesk are very quick in responding and all responses have been straight forward and easy to apply. In term of the system, I have spent very little time setting up over 1000 debtor accounts which have been exported with ease from excel and with some adapting to our requirements, I have been able to make sure everything we need specific to our clients are imported. We are very much looking forward to making the most of the software. We know it is a great move for our business.
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Simplicity Software Rocks
Would definitely recommend this product to anyone.
Vorteile
Simplicity Software is the perfect marriage between my legal tracking software, document generation software, financial tracking software, and my collection application. After the purchase, the company had me up and running within an hour. The support was excellent and the staff was friendly and knowledgeable. I would recommend Simplicity to anyone running a collection/litigation firm or a judgment recovery firm. These guys have thought of it all...
Nachteile
Didn't find out about the software sooner
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Excellent Software, Great Price
We love everything about it. Support is excellent, software is very full featured and very flexible. It was able to handle our complex business without any problems. It has all of the collection features needed and the price is very affordable. I don't know why they are not charging more for this software! It is certainly worth more than what we are paying (not that I would complain about that). I was tentative at first due to the price, but we are so glad we made the jump. We are saving thousands of dollars off of our previous software and getting twice the features. Way to go guys!
Vorteile
Features, flexibility, cost, support that is available to talk anytime.
Nachteile
none
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Great Software
Simplicity collect is very easy to use. The IT support is very quick and friendly. They are very affordable. The only negativity it has is that it doesn't hold that many accounts. Other than that I love it and would recommend this software to anyone.
Antwort von Katabat
Elexis,
Thanks so much for taking the time to review our software. We have clients that have literally millions of accounts in the system and hundreds of collectors using the system simultaneously. I am a little confused as to your comment about "...it doesn't hold that many accounts." We will give you a call to discuss and ensure that there is no misunderstanding or miscommunication.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Great software
We use SimplicityCollect for our small collections business. The name speaks for itself as it is pretty simple to use.
Vorteile
Ease of use
Nachteile
graphic interface could be better
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Nice Product for Some but Not All
Overall it did not fit for us and we ended up using our original program. Perhaps if there was an option to transfer from other program seamlessly, that may have helped the ease of use.
Vorteile
I used this software for HOA management however, I found that our team did not have the time to learn all the different features; and it took to learn to implement.
Nachteile
To much too learn and not as user friendly as we hoped.
- Täglich für 1-5 Monate genutzt
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support team is fantastic I will recommend to any one
Vorteile
It is the best software, it has everything. It is excellent. I love everything about it, I would recommend it to anyone
Nachteile
There is nothing I don't like, it works very well for my company. I don't see anything wrong with this product.
- Unternehmensgröße: 501–1.000 Mitarbeiter
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Consolidating Collection efforts
The transition over to Simplicity would have been a disaster if it had not been for their commitment to assisting us in integrating files of several sources (i.e Collection Agencies, Other Software). Their dedication to getting it right far exceeds the competitors we considered. Thank you for that, it has helped us tremendously.
Vorteile
Simple and easy to use.
Nachteile
The initial pushback at helping us integrate after being promised assistance by Sales. That got rectified immediately. So we are good
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Best software we have used!
I could go on and on about the functionality and ease of use of this software, but I believe the best part is by far the customer support! We went thru a rather large data conversion and Simplicity had been there every step of the way! As we added a new client with special requirements, Simplicity was there to help us with that as well. We could not be happier with the softwares capability and the service and training offered. You will not be disappointed!!
Vorteile
Service, functionality, ease of use.
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Great program
My Simplicity is a one person user. I run all the collections for a rather large OB-Gyn clinic in Davenport, Iowa. The ease of the program allows me to run this large data base that can be accessed anywhere that I am and I do not have to worry about security. The data base is managed by Simplicity, updated & secure.
New features are added several times a year, and the new features are customer inspired.
I have had a couple of issues with customer support, but that hasn't happened in over a year now.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Worth the money!
Vorteile
Customization options. Simplicity is providing me the software and customer support needed to run my business! Its customization options are extremely helpful!
Nachteile
Charge per initial editing.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
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Best debt database I've used in 15 years
Customer support is A+. Very easy to use. Developing new ideas every day! Easy set up with payment processing. Easy set up with our dealers.
Vorteile
Easy.
Nachteile
Not knowing how up the charts your enhancement requests may be.
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Great, affordable collection software that keeps improving
We have partnered with Simplicity the past few years to help collect unpaid tuition balances on former students. Their software has allowed us to automate processes that used to take us hours, simplified our payment plan procedures, and improved our overall customer service with difficult accounts. We would highly recommend to any University looking for an affordable and efficient collection software.
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Simplicity.. A reasonable alternative to higher priced systems.
Simplicity has been in use by us for over 2 years now. Overall functionality is very good. There are a few things that should be improved NOT at the customers expense that very important. These items are overlooked by the overall value and functionality of the product, however. I give a solid 4 stars for all categories because while not a perfect system it is very very useful to my organization.
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Amazingly Effortless
Simplicity is always coming out with new updates to make their software even easier to use. Making enhancement requests are extremely easy and it's wonderful to have a company take their client's needs so seriously.
Antwort von Katabat
Amber, thanks for your thoughtful remarks and review! You have certainly been a pleasure to work with and we are delighted that our software is meeting and exceeding your needs.
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1st Time User
1st time using collections software and the product is easy to use. If I ever have issues I can find the answer in the training manual, bravo!
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Excellent Service and Software
We rely heavily on this software for updating, tracking and reporting. Our clients also enjoying having access to real-time updates.
We are very pleased with our decision with Simplicity for our collection software needs, but also because of the friendly and well-informed support we receive when questions arise.
Thank you for everything!
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Efficient and user-friendly
I have used Simplicity with two different agencies. Initially I was skeptical; however, the Simplicity has exceeded my expectations on so many different levels. The support team is absolutely awesome. I truly appreciated the courtesy and patience of the support team. That alone makes Simplicity worth every dime! Thanks so much.
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Great Product, Great Service, Great Price
This product is great!. It does everything we need it to do, it is very cost effective, and their support is timely, polite, and you get to talk to an actual person. We couldn't be happier with this software! Huge savings with all the functionality of a "big box" software.
Antwort von Katabat
Thanks!
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Excellent program, reasonable cost!
I have been a Simplicity user for a couple of years and enjoy the simpleness of use. It has great features and reports available along with the ability for my clients to log into reviewing their accounts as often/little they would like. Definitely, would recommend this software!
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Very Simple Software
If you want a simple software, Simplicity Collect is for you. I have been using the software for 2 years. My favorite feature is the reports, that makes it easy for me to provide my clients with all the recovery data. Thank you Simplicity, for simplifying my business operations.
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Your program is amazing
Your program is amazing and I would recommend it to any collection attorney! Thank you.
Vorteile
Great legal tracking, rich in traditional collection tools, online interface is easy to use.
Nachteile
No bad points that I can think of
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Convenient Solution for Volume Debt Collectors
Simplicity has streamlined our in-house process and empowered us with the ability to keep close tabs on our monthly numbers while offering our clients up to date reports.
I would like the option to select categories to generate custom reports.
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Simplicity Collection Review
My office has been using Simplicity Collect since 2013. It is effective and very easy to use. If any problems arise, their technical support is quick to follow up. I would recommend this program to another Collection Agency.
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It's simple with Simplicity
This was my first time using collection software. I have to say it's been a great experience so far. Simplicity is so easy to learn and use. Reports at your fingertips and exceptional customer service!
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collections
Took a little longer to understand than our other software, but i eventually got use to it. Had a hard time looking up the original client but we had to associate the cosigner with the client.
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Glad I switched
We were with a "Big Box" software company and did not feel we received the support we needed. I found simplicity and it has changed our company. Its "simple" process for use is amazing!
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Best collection software we've ever used
We had many questions when we were gettting switched over and everyone was very helpful and patient with us. They explain everything so great and walk you through it very well.
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Great software
There's nothing. What I've to say about Simplicity. It's easy to use and wonderful customer support if you have questions. I think it's reasonably priced and cloud based.
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Great Job so far Simplicity
Overall, good. I like the ease of use. The program is simple to use and easy to learn. The customer service is great and I like the fact that we are web based
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My Review 12.16
I am generally satisfied with my Simplicity experience. The interface is easy to navigate and the database is large enough to accommodate my needs.
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Great Stuff
Overall great features for the price. The customer service shown from my initial inquiry to setting our services up was fantastic. Keep it up.
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Excellent Site and User Friendly
I find Simplicity to be very user friendly and easy to navigate. Customer Service is excellent and they respond very quickly.
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Oustanding
Great, not only for debt collection but for any process that requires case management. Easy to customize according to needs.
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Great Software
This software easily allows us to track balances owed and payments made on judgments we are managing for clients.
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Strong Steele
This software is excellent. Easy to use, GREAT tech support. Very Nice personnel i each and every department.
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Bonville & Howard review
We have enjoyed the software we still need to learn more about it to fully utilize It's capabilities are good.
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I am very happy with how Simplicity works for us. Our team members find it easybto maneuver
The notes section is very important in our business and we find it easy to document and archive all details
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Collections Made Easy
Customer Support is amazing, if cannot answer or help, they get back to us immediately with a resolution.
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Awesome Product
You guys have an AWESOME product!