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- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
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Connection Issues with Platform
Ultimately, we discovered that their platform cannot withstand the number of attendees our event has which caused an array of issues during the event. Their customer service did not help us fix these issues which led to us finding a new vendor.
Vorteile
The ease of set event set up was probably the best part of the experience.
Nachteile
The ability to secure a connection with audience. We had multiple dropped sessions and attendees werent able to get into the event. When we took this concern to customer support they told us there was nothing they could do about this issue.
In Betracht gezogene Alternativen
BizzaboGründe für den Wechsel zu Swapcard
Price but we ended up switching to bizzabo in the end due to SwapCard technology not being suitableAntwort von Swapcard
Hello Kayla,
Thank you for taking the time to share your feedback. We are glad to hear that the ease of setting up your event was a positive part of your experience, but we deeply regret the technical issues you encountered.
We are continuously working to improve our platform's capabilities and we take your comments to heart in order to better handle similar situations in the future.
We wish you continued success with your events and hope there may be an opportunity to serve you better in the future.
The Swapcard Team
