Über Splashtop

Splashtop Business Access ist eine Fernzugriffslösung, die IT-Helpdesk- und Serviceanbietern dabei hilft, Anfragen mithilfe von Dateifreigabe- und Bildschirmspiegelungsfunktionen zu lösen. Die Lösung ermöglicht es Administratoren, sich mit Remote-Desktops mithilfe installierter Softwareanwendungen zu verbinden oder automatisch Sitzungscodes zur Steuerung von Geräten zu generieren. Administratoren können die Chat-Funktionalität nutzen, um mit Remote-Desktop-Nutzern während oder außerhalb der Sitzungszeit zu kommunizieren. Mit dem Bildschirmaufzeichnungsmodul können Mitarbeiter Aufzeichnungen über das Dashboard erfassen, speichern und abrufen. Darüber hinaus ermöglicht Splashtop Business Access es Vorgesetzten, Rollen vorzudefinieren und Zugriffsrechte auf bestimmte Teammitglieder zu beschränken. Splashtop Business Access verfügt über eine API, die die Integration in Plattformen von Drittanbietern wie Bitdefender, Datto, Autodesk, Ninja und anderen erleichtert. Es kann On-Premise bereitgestellt oder in der Cloud gehostet werden. Das Produkt ist im Rahmen eines Jahresabonnements verfügbar, und der Support erfolgt per Telefon, E-Mail, Live-Chat, FAQs und sonstige Online-Ressourcen.
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Splashtop Preis

Splashtop bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Splashtop ist ab 4,58 €/Monat verfügbar.

Startpreis:
4,58 €/Monat Preisinformationen anzeigen
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Splashtop

Nutzerbewertungen zu Splashtop durchsuchen

700 von 700 Bewertungen
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Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 12.7.2024

Große Werbeversprechen wenige Gehalt

In der Werbephase freundlich und hilfsbereit und dann erst wird gezeigt wie wirklich mit unzufriedenen Kunden umgegangen wird.

Vorteile

SOS App + Streamer können gleichzeitig laufen

Nachteile

Preisgestaltung
Optik
Verwaltung
Streamer ist immer an ein Abo gebunden und können die Streamer Geräte somit nicht mit verschiedenen Abos gemeinsam benutzt werden, sondern nur via SOS App was das ganze witzlos macht

In Betracht gezogene Alternativen

ManageEngine ServiceDesk Plus, NinjaOne und AnyDesk

Warum Splashtop gewählt wurde

TeamViewer hat wieder einmal die Kosten erhöht

Gründe für den Wechsel zu Splashtop

50% Kostenersparniss
Stefan
Stefan Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 20.9.2024

Reliable Remote Solution for Fast and Easy IT Support

Splashtop is a reliable and user-friendly remote desktop solution, perfect for IT support. Its fast connection, ease of setup, and affordability make it stand out, though minor delays can occur with unstable internet. However, we experienced some issues during the setup due to changes with their EU servers, which required us to contact support. Overall, it’s an excellent value for money and ideal for small to medium-sized businesses.

Vorteile

Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness. The installation is easy, and it works seamlessly across different platforms, including MacOS. It’s ideal for IT support with multiple clients, as we can quickly access different devices. Additionally, the pricing is very competitive compared to other solutions.

Nachteile

It would also be helpful if there were more integrations with other IT management tools to further streamline workflows.
Biggest disadvantage: Api access is only available for the enterprise plan

In Betracht gezogene Alternativen

AnyDesk

Warum Splashtop gewählt wurde

We switched from TeamViewer to Splashtop because the pricing is much more competitive. Additionally, a significant change in TeamViewer’s group management made the handling cumbersome, severely impacting our efficiency.

Gründe für den Wechsel zu Splashtop

We decided not to go with AnyDesk because, while it’s a solid option, it lacked some of the advanced features we needed for managing multiple clients efficiently. Additionally, Splashtop offered better pricing and more robust unattended access, which suited our requirements better.

Antwort von Splashtop

Hello Stefan,
Thank you for sharing your thoughts on Splashtop. We're glad to hear that our product has been user-friendly and reliable. We’re also thrilled to hear that our product has been cost-efficient, without compromising on performance. Thank you for choosing Splashtop. If you have any questions, feedback, or need assistance, feel free to reach out.

Beantwortet am 19.3.2025
Matthew
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.10.2024

Splashtop - My Favorite Unattended Remote Access Program

The overall ease of installation and use is refreshing. The deployment package for Splashtop Streamer is easy to create and install, the UI is less cluttered because they're not trying to do too much. I wish there were a way to have the Splashtop Business app to start with Windows like the Streamer does, but honestly I can't say enough good things about Splashtop.

Vorteile

I switched to Splashtop from TeamViewer for unattended remote access, and I couldn't be happier. The price is hundreds of dollars cheaper per year, and the functionality and ease of use is comparable. Creating a deployment package was straightforward, and the SOS app for attended sessions is light and easy to have remote users run.

Nachteile

My only gripe is that there is a very slight delay in input to a remote computer compared to TeamViewer. It does not impede my work, and the price trade-off is worth the slight delay honestly.

In Betracht gezogene Alternativen

NinjaOne, AnyDesk und Zoho Assist

Warum Splashtop gewählt wurde

The price for TeamViewer was ridiculously high, even with discounts. Also, certain features were locked behind paywalls or were otherwise broken and not fixed with their big UI update earlier this year. The new UI is TERRIBLE.

Gründe für den Wechsel zu Splashtop

Price was the biggest factor. But also I wanted something that was all about the unattended access and not trying to do too much at once. And while Splashtop does have addon options, they don't shove it in you face like some others ::coughTeamViewercough::

Antwort von Splashtop

Hello Matthew,
Thank you for taking the time to leave a positive review on Splashtop. We're glad that Splashtop has been the right choice to better fit your needs than other alternatives. We aim to provide an affordable cost-efficient solution without compromising on performance, so it's great to hear your satisfaction with our pricing. It's also great to know that our product is user-friendly. Your feedback is invaluable to us and helps us improve. Thank you for choosing Splashtop. Your satisfaction means everything to us. We’re here to ensure you have the best remote access experience possible, providing your business with what you need.

Beantwortet am 19.3.2025
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 18.3.2025

GReat remote access at an affordable price!

I've been using Splashtop for a while now, and gotta say - it just works. Setup was a breeze, and the connection is smooth, even on slower networks. I mainly use it for remote IT support, and the lag is minimal, even when running apps that need decent responsiveness.

Vorteile

Easy to use, very affordable remote access/monitoring and also very easy to setup. I've utilised a few different remote access softwares over the years and this one is in my experience the easiest to setup. If you were not as techy, it'd still be easy to setup.

Nachteile

The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors. Also, I wish there was better support for multiple users on a single session without needing a more expensive plan.

Antwort von Splashtop

Hello,
Thank you for sharing your positive experience with Splashtop. We're glad you've found our product to be easy to set up and reliable with consistent connection. Your feedback means a lot to us. Thank you for choosing Splashtop. We hope to continue providing you with high quality remote access.

Beantwortet am 27.3.2025
peter
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

3
Bewertet am 4.4.2024

Pretty good but needs some work

Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws unavailability errors. If the streamer or application is not up to date often they simply do not connect to one another.

Vorteile

The ability to wake up, restart, and update the agent remotely from the admin panel.

Nachteile

Clunky to install, maintain, Interface needs an update. Different product line makes it unnecessarily confusing. SOS , Business, etc.

Antwort von Splashtop

Hello Peter,
Thank you for your feedback on Splashtop. We appreciate your positive comments about our numerous remote management capabilities. We understand your concerns regarding installation difficulties, maintenance challenges, and the need for interface updates. Improving user experience is a priority for us and your feedback is invaluable to achieving that. Thank you for choosing Splashtop, and please reach out to our support team with any further suggestions or issues.

Beantwortet am 17.7.2024
Pin
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.12.2024

Power Meets Affordability: The Ultimate Remote Desktop Solution

I started using Splashtop with the Personal version and really liked it. As my responsibilities grow in the office, I upgraded to the Business version. It's a smooth transition. I have used several remote working services, and Splashtop is one of the easiest ones out there. I also love the competitive pricing for its annual rate.

Vorteile

Splashtop is very reliable and the interface is super user-friendly.

Nachteile

The thing that I like Splashtop the least is the small "Session in Progress" banner in the middle of the screen. I wish it can be minimized or be placed somewhere else so it's not obstructing the view.

Antwort von Splashtop

Hello Pin,
We're glad to hear that Splashtop has been the right choice to fulfill your remote access needs. Your feedback is invaluable to us and lets us know that our users are satisfied with both our product's reliability and affordability. As for the "session in progress" banner, we apologize for any inconvenience this has caused. Its purpose is to notify and remind the user that a session is ongoing, however, we understand your concern and will take note of this. Thank you for choosing Splashtop.

Beantwortet am 10.1.2025
Sam
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.12.2024

This startup loves Splashtop

The sale experience was straightforward and easy while we tested the product, and eventually we committed because the product was affordable and met every single need we had.

Vorteile

Affordable, and easy to use product that handles all my remote access needs.

Nachteile

Not the flashiest dashboard, which is important to some. However, functionally the product is solid.

In Betracht gezogene Alternativen

ConnectWise ScreenConnect und AnyDesk

Gründe für den Wechsel zu Splashtop

Features that met our needs were offered at a palatable price.

Antwort von Splashtop

Hello Sam,
Thank you for the positive feedback and review of Splashtop. We're glad to hear that our product was the best fit for your needs. We aim to create a user experience that is seamless and easy so that you can focus on what matters most. Thank you for choosing Splashtop. Your satisfaction means everything to us. We’re here to ensure you have the best remote access experience possible.

Beantwortet am 19.3.2025
Brad
  • Branche: Marktforschung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.12.2024

Extra Monitors, Reliability and Super Fair Pricing

Super positive. When my outdated SSL VPN device went EOL and I was in need of a way to inexpensively access my office resources when working remotely, I demoed Splashtop and others and Splashtop just worked! The pricing is fair, and I have been super happy thus far.

Vorteile

I love the ability utilize an extra monitor when connecting remotely. My remote system has 2 monitors. My local system has 3, and using Splashtop I can take advantage of the extra monitor I have. I didn't know this was possible when I signed up, but it is the biggest perk I have found!

Nachteile

No true cons. If I had to find an issue it is that sometimes the video quality is a little subpar. It is intermittent, and it could be a config error. It hasn't bother me enough to really spend time diving into it.

In Betracht gezogene Alternativen

RealVNC Connect

Gründe für den Wechsel zu Splashtop

Fair Pricing and ease of use. Add in virtual monitors and its a home run!

Antwort von Splashtop

Hello Brad,
We appreciate you taking the time to share your positive experience with Splashtop. It's great to hear that the ability to utilize multiple monitors has been a great feature for you. We're glad that our product has been user-friendly at a cost-efficient price. As for adding virtual monitors, you can refer to the article below. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access.

Article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/16913613811355-Virtual-display

Beantwortet am 19.3.2025
Judi
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.12.2024

Easy Peasy

It was easy to set up my remote clients. They actually did it themselves, and there was no downtime.

Vorteile

As a long time TeamViewer user, I find Splashtop pretty awesome. It does everything TV does (that I need).

Nachteile

Nothing yet. It's working very well for everything.

Antwort von Splashtop

Hello Judi,
Thank you for the positive review of Splashtop. We appreciate your kind words about our product. We aim to create a product that is user-friendly so that our users can focus on what matters most. We're also thrilled that you've found no difficulties so far. Should you encounter any, please feel free to reach out and our support team would be happy to assist. Thank you for choosing Splashtop. We're committed to providing your business with a reliable remote connection.

Beantwortet am 19.3.2025
Tim
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 24.2.2025

Ok RMM that works

Vorteile

useful for remoting into devices monitgoring software

Nachteile

not as good as ninja, slower and ui is not as sleek

desiree
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.2.2025

great for my needs

It works really well for the few hours a week I can't be present in my office.

Vorteile

I love the ability to work productively from home.

Nachteile

Nothing to report that I feel needs improvement

Antwort von Splashtop

Hello Desiree,
Thank you for your positive review of Splashtop. We're glad to hear that our product has allowed you to be productive regardless of your whereabouts. We understand that the convenience of having your workstation accessible at any time is important. Our goal is to provide a seamless and reliable remote access experience so you can work efficiently whenever you need to. If you ever have any questions or feedback, feel free to reach out. We’re always happy to help. Thanks for choosing Splashtop!

Beantwortet am 27.3.2025
Art
  • Branche: Geschäftsbedarf & -einrichtung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2023

Splashtop Remote Is The GOAT

Overall Splashtop is a gamesaver for me on many occasions when I need remote access to my work computer while on the toad.

Vorteile

Being able to remotely access my office and home computers is vital to my business.

Nachteile

It would be nice if we could have two simultaneous remote connections as part of the standard subscription.

Antwort von Splashtop

Hello Art,
Thank you for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our service has been a game-changer for your business by providing essential remote access to both your office and home computers. We appreciate your constructive feedback regarding the desire for two simultaneous remote connections as part of the standard subscription. We constantly strive to enhance our offerings, and your input is valuable to us. We also appreciate your trust in our reputation and find our pricing fair. We understand the importance of security, and we're glad you chose Splashtop after experiencing concerns with another provider. Thank you for choosing Splashtop, and we look forward to continuously providing you with excellent remote access solutions. If you have any further suggestions or feedback, please feel free to reach out to our support team.

Beantwortet am 29.1.2024
James
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2023

Great Product at a Great Price

Being able to work from home or afar on travels

Vorteile

Ease of setup/connecting, speed while remoted, cost of product

Nachteile

Having only 2 computers that can access the remote

Antwort von Splashtop

Hello James,
Thank you for your enthusiastic review of Splashtop. We're glad to hear that Splashtop has enabled you to work efficiently from home or while traveling. We understand your concern about the limitation on the number of computers that can access the remote, but we're constantly working to improve our services and expand accessibility. Your feedback is invaluable to us as we strive to deliver the best remote access solutions. Thank you for choosing Splashtop.

Beantwortet am 6.2.2024
Jim
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.8.2023

Remote Access Software That Works Well and Doesn't Compromise Access Control

Splashtop has allowed us to confidently provide secure, remote access for technicians to help end users and remote manage systems for maintenance and support. The product has been very reliable and the costs and licensing model make it well worth it. The licensing which is based on the number of technicians instead of endpoints, benefits organizations like ours with many computers but few technicians.

Vorteile

Our priority when looking for a solution for remote access and support was transparency and access control. With remote access, controlling access is critical. Our previous product, TeamViewer, had many back-doors that could not be managed or audited.For comparison, here are some vulnerabilities in TeamViewer...- Anyone with local admin rights can create a password to remote connect to the computer. This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely. A policy can be setup to rotate the code after each session, but the code itself could not be entirely disabled.- Setting certain access policies to mitigate these issues, such as white lists, created problems when software vendors also used TeamViewer for remote one-time product support.By contrast...- Splashtop only allows remote access if the user/tech has active credentials in the organization.- Access can be further restricted by making sure that the remote user has local (AD) credentials for the remote endpoint.- Modifying the client on an endpoint can be restricted by supplying Splashtop credentials so that even a local admin can't modify them

Nachteile

Splashtop works great for our needs, and I have almost no complaints. The user interface works well but doesn't look very modern or pretty. This is the first thing that currently comes to mind when I think about ways to improve the product.

Antwort von Splashtop

Hello Jim,
Thank you for sharing your experience with Splashtop. We're thrilled to hear that Splashtop has met your organization's needs. Your comments regarding the reliability and cost-effectiveness of Splashtop's licensing model are valuable to us as we continue to enhance our offerings. We appreciate your feedback regarding the user interface and rest assured, we continuously strive to enhance both functionality and aesthetics to ensure an optimal user experience. We're delighted to have you as part of the Splashtop community and look forward to continually supporting your remote access needs.

Beantwortet am 8.2.2024
Bert
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 18.9.2024

Splashtop Review for Remote Workers

I really like it. Much better than the prior system the company used.

Vorteile

Ease of use and simple navigation with Splashtop is much better than other programs our company has used.

Nachteile

My mouse appears to have two mouse pointer arrows, but only one is active. This can be confusing, and it may be some display settings that are entirely unrelated to Splashtop.

Antwort von Splashtop

Hello Bert,
Thank you for sharing your experience using Splashtop. We're glad that Splashtop has been working out for you. We apologize for the inconvenience of having two mouse pointers. Please refer to the Splashtop article that can assist you with that. If you are still facing difficulty resolving this issue, please submit a support ticket and our support team will be glad to assist. Thank you for choosing Splashtop.

Article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360054770391-How-to-limit-to-one-mouse-cursor-during-a-remote-session

Support Ticket: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Beantwortet am 19.3.2025
Mila
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.5.2024

Great for my type of work!

I would highly recommend Splashtop to anyone needing remote access.

Vorteile

Love that I can work from home or when I am on the road. It is imperative that I am able to log-in to my desktop computer at work to access my work and schedule. Splashtop allows me to do this easily.

Nachteile

It can be a little slow or delayed at times, but overall it is great!!

Antwort von Splashtop

Hi Mila,
Thank you for sharing your positive experience with Splashtop. It's great to hear that it allows you to seamlessly work from home or on the go by providing easy access to your desktop computer and schedule. We apologize for any brief slowdowns and will use this feedback to further improve our product. Thank you for recommending Splashtop and choosing us to be your remote access provider.

Beantwortet am 18.7.2024
Robert
Robert Mehr Details anzeigen
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 31.8.2023

Splashtop - smooth remote access

The business version also offers many advantages, it can be installed on any device without any additional cost. This allows me to provide support whether I'm in the office, at home, or on the go. Another feature I like about splashtop is that it allows multiple users to provide support simultaneously.

Vorteile

I have been using Splashtop for remote access for a long time and its connection is fast and covers all operating systems including mobile. With the increasing mode of remote work, we need unattended access to a variety of devices like servers and phones, and Splashtop does this very well. We even switched from other popular software purely for the cost advantage, it's cheap compared to the competition. A standout feature is the ability to brand the single login applet, allowing us to maintain brand consistency.

Nachteile

Although it works well with the tools it has, splashtop needs to add more functions that allow it to have a more dynamic connection, the UX needs improvement, the order of the menus needs a better order, sometimes it is difficult to find a function, another aspect What confuses is the name of its clints, instead of being a single installation for all the devices, you have to choose whether it is to manage or receive connections.

Antwort von Splashtop

Hello Robert,
Thank you for taking the time to share your detailed feedback on Splashtop. We're thrilled to hear that you've been enjoying smooth and fast remote access across various operating systems. We appreciate your recognition of our cost advantage compared to other popular software, as well as our customizable branding options. Your constructive criticism regarding the need for additional functions and UX improvements is duly noted, and we're committed to enhancing our platform to better meet your dynamic connection needs. We look forward to continuously improving our services to exceed your expectations. Thank you for choosing Splashtop.

Beantwortet am 9.2.2024
Justin
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.11.2023

Splashtop makes it easy

Vorteile

I like how easy it is to connect remotely to all of our customers.

Nachteile

There is a limitation on how many people can connect at one time to a machine.

Antwort von Splashtop

Hello Justin,
Thank you for sharing your feedback. We're thrilled to hear that Splashtop has made remote connections effortless for you and your team. We understand the importance of seamless customer interactions, and we're continuously working to enhance our platform's capabilities. Your input is invaluable as we aim to provide the best possible experience for all our users. If you have any further suggestions or concerns, please don't hesitate to reach out to our support team. Thank you for choosing Splashtop.

Beantwortet am 12.2.2024
Mitusha
Mitusha Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.12.2023

Slashtop is a reliable and user-friendly remote access solution

Vorteile

During my trip, I needed to access important files on my office laptop. With Splashtop, I could log in easily from my personal laptop. The experience was smooth, and I could navigate through my system with ease, and retrieve the necessary files. It's super simple to use and helpful.

Nachteile

It's a bit complicated for non-tech users to navigate through it.

Antwort von Splashtop

Hello Mitusha,
We appreciate your positive feedback regarding Splashtop's reliability and user-friendly interface for remote access. It's great to hear that you found it seamless to retrieve important files from your office laptop while on your trip, and that the experience was smooth overall. However, we understand your concerns about its complexity for non-tech users. We continuously strive to enhance our user experience and provide support resources to address any difficulties users may encounter. If you have any issues, you can refer to our knowledge base articles or reach out to our support team as we're always happy to help. Thank you for choosing Splashtop.

Beantwortet am 12.2.2024
Beverly
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2023

Splashtop Review

I would give my overall experience as Excellent. You solved a major issue of accessing my computers withoug having to move them all to one location.

Vorteile

The ability to print locally when I am accessing my computer remotely is the best feature by far.

Nachteile

There is nothing at the moment I would improvie upon. I have recommended Splashtop to several friends who have signed up.

Antwort von Splashtop

Hello Beverly,
Thank you for taking the time to share your positive experience with Splashtop. We're happy to hear that the ability to print locally while accessing your computer remotely is the standout feature for you. We appreciate your recommendation to friends and are delighted to have earned your trust. We understand the importance of seamless remote access, and we're pleased that Splashtop has met your expectations. If you ever have further feedback or suggestions, feel free to reach out. We're here to provide you with the best remote access solution possible. Thank you for choosing Splashtop.

Beantwortet am 29.1.2024
Michele
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 26.7.2023

Good product for my needs

The key benefit is to be able to work from home which I am now doing full time.

Vorteile

It is very easy to use. I was not involved in the decision making process of which remote linking program to obtain when COVID hit. I like that it quickly connects with my work computer.

Nachteile

Since I have multiple monitors, I have the business version of the program and occasionally it tells me I don't have the right level to access both monitors but it is easily resolved, just annoying. Other than that, I don't really have any cons.

Antwort von Splashtop

Hello Michele,
Thank you for taking the time to share your thoughts on Splashtop. We're delighted to hear that it meets your needs and has proven to be easy to use. We appreciate your feedback regarding the occasional issue with multiple monitors on the business version. We understand how having the right level of access across multiple monitors is crucial, and we apologize for any inconvenience caused. We're thrilled that the key benefit for you is the ability to work from home, and we're committed to continually improving our program to better serve your needs. Thank you for choosing Splashtop.

Beantwortet am 29.1.2024
Robert
Robert Mehr Details anzeigen
  • Branche: Verlagswesen
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 27.7.2023

Fabulous product -- a real time-saver

Totally outstanding overall experience. During COVID we wrote and published two books working together through Splashtop. We continue to use it frequently creating PowerPoint presentations, articles, and books.

Vorteile

My partner and I write books and give presentations worldwide. Splashtop enables us to work together rather than having to drive for 40 minutes to their house (or vice versa). We have never had any kind of problem with Splashtop. We started using it as soon as COVID struck and we continue to use it. This morning we spent about three hours working together on Splashtop.

Nachteile

I cannot think of anything we dislike about Splashtop. I suppose if you had an audio link we would use that rather than our cellphones, but frankly, that wouldn't have been a selling point for us. It's all about our ability to work on one document in real time.

Antwort von Splashtop

Hello Robert,
Thank you so much for your positive review. We're thrilled to hear that Splashtop has been a game-changer for you and your partner in your book-writing and presentation endeavors. It's particularly gratifying to hear that Splashtop has contributed to the creation and publication of two books during this period. Your feedback about the absence of an audio link is duly noted, and while it might not have been a decisive factor for you, we continually strive to enhance our features based on user input. Thank you for choosing Splashtop, and we look forward to supporting your collaborative efforts for many more successful projects ahead.

Beantwortet am 1.2.2024
Jo
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2023

Remote Control Software that is affordable and WORKS!

Splastop has been paramount in allowing me to move to another state and keep my job by working remotely. I have never had a problem with Splashtop, it is a fast, light weight program that requires Zero programing, and it works.

Vorteile

I appreciate the Simple interface of Splashtop and you view the remote computer as if you are sitting in front of it. The file transfer portion works fast and effectively.

Nachteile

The version of Splashtop I am using requires the PCs to stay on, it cannot "wake on command" at least not yet.

Antwort von Splashtop

Hello Jo,
Thank you for sharing your positive experience with Splashtop. We're thrilled to hear that our remote control software has played a crucial role in facilitating your transition to remote work seamlessly. We understand your feedback regarding the need for PCs to stay on and are continuously working to improve our features. Your loyalty and trust in Splashtop mean a lot to us, and we're committed to providing you with a high-quality product. If you ever need assistance or have suggestions for further enhancements, please don't hesitate to reach out

Beantwortet am 7.2.2024
cecilia
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2023

Splashtop - is amazing...allows me to remote into our other business's

Vorteile

fast and easy to use....can pull files into our main location

Nachteile

I liked everything, can't say anthing bad....very happy with performance

Antwort von Splashtop

Hello Cecilia,
Thank you so much for taking the time to share your positive experience with Splashtop. We're pleased to see that you couldn't find anything negative to say, and we're equally delighted that our performance has met your expectations. Your satisfaction is our top priority, and we look forward to continually providing you with a reliable and efficient remote access solution. If you ever have any questions or need assistance, feel free to reach out. Thank you for choosing Splashtop.

Beantwortet am 5.2.2024
Ilona
  • Branche: Tiefbau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2023

Splashtop is the go to online program that makes working remotely a dream come true!

I've never been happier to use a program that offers a solution to still being able to work if your sick or stuck somewhere.

Vorteile

I really like that it doesn't ever malfunction or have any types of blips.

Nachteile

I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable

Antwort von Splashtop

Hello Ilona.
Thank you for sharing your experience with Splashtop. We're thrilled to hear that you find it to be a reliable tool for remote work, free from malfunctions or interruptions. We apologize for the inconvenience you've encountered with the iPhone interface; your feedback is invaluable to us as we continuously strive to improve user experience across all platforms. Nonetheless, we're delighted that Splashtop has been instrumental in enabling you to work seamlessly, even in challenging circumstances like illness or travel constraints. We hope to continue to meet your expectations. Thank you for choosing Splashtop.

Beantwortet am 6.2.2024
Cathleen
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2023

Recommended by colleagues

Using Splashtop has been so easy that I haven't had to contact customer service once.

Vorteile

I like that it was easy to install and immediately accessible.

Nachteile

At this time, there is nothing I don't like about Splashtop.

Antwort von Splashtop

Hello Cathleen,
Thank you for taking the time to share your positive experience with Splashtop. We appreciate your colleagues' recommendations, and we're delighted to have met your expectations. Regarding the cost, we understand the importance of providing value for your investment, and we're committed to offering an affordable price that suits what every individual and their organization needs. If you ever have any questions or feedback, feel free to reach out. Thank you for choosing Splashtop.

Beantwortet am 1.2.2024
George
  • Branche: Computer-Hardware
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2024

Rare Program That Actually Does What It Claims To Do

Splashtop is a rare program that actually does what it claims to do. After connecting to a remote I have never had an instance where it refused to let me control everything, from program installations to registry editing. I can't ask for more than that.

Vorteile

Splashtop is 100% reliable and never hogs system resources.

Nachteile

Minor thing but if there is an update pending you must install it before connecting to any of your remotes.

Antwort von Splashtop

Hello George,
Hi George,
We truly appreciate your support and are thrilled to hear you’re satisfied with Splashtop. It’s great to know that our product is the right one for you, allowing you to fully control your remote devices without limitations. We understand some alternatives may not offer this and require additional costs, hence why we aim to provide a high-quality product that is cost-efficient without compromising on performance. Thank you for choosing Splashtop. We’re excited to keep providing you with a seamless and efficient solution in the future

Beantwortet am 19.3.2025
Sylvain
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 23.9.2024

Splashtop my goto solution for an easy remote access.

I have been using this solution for my customers for the last 8 years. It was a switch from Logmein who (back then) was closing or changing price range dramatically. Splashtop as been my only solution from 2014 until this year.

Vorteile

It's a cross-platform solution, easy installation for remote access. Price is really cheap. Lots of remotes information and option to control the remote devices. Software as fast response from remote machine.

Nachteile

The Linux version is not fully working, still as a few bug.

Antwort von Splashtop

Hello Sylvain,
Thank you for sharing your thoughts on Splashtop and for sticking with us since 2014. We're glad we could provide a high-quality remote access solution at a cost-efficient price. We apologize if Splashtop does not fully function on Linux, however, if you encounter such issues, you can submit a support ticket and our team will be happy to assist. Thank you for choosing Splashtop. We hope to continue meeting your expectations for more years to come.

Beantwortet am 19.3.2025
Andrew
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 8.4.2024

Simple, Easy Remote Access. A MUST for MSP's

Fantastic! I wish I could use it for my personal network.

Vorteile

Easy to deploy, access and use.
Splashtop really is a must-have remote agent for MSP's regardless of size.

Nachteile

The only issue I have with Splashtop is that I wish I could deploy it for personal use.
It's an amazing product and my go-t0 remote access agent.

Antwort von Splashtop

Hello Andrew,
Thank you for your review! We're thrilled to hear that Splashtop has become an essential tool for your MSP operations due to its ease of use. As for utilizing Splashtop for personal use, we offer various subscription plans that may fulfill your needs linked at the bottom in case you are interested. We're glad to hear that Splashtop has been exceeding your expectations and we hope to continue doing so in the future. Thank you for choosing Splashtop.

https://www.splashtop.com/products/personal

Beantwortet am 17.7.2024
David
David Mehr Details anzeigen
  • Branche: Öl & Energie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 23.3.2024

David's Splashtop Review

Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my connections are safe.

Vorteile

Splashtop is supported on windows, mac and even linux and as so i can use it on any laptop or computer we have at the company. Splashtop also offers a free trail.

Nachteile

Remote printing on Splashtop sometimes does not work so well and needs a few tries to work.

Antwort von Splashtop

Hello David,
Thank you for your review of Splashtop. We're glad to hear that you find its compatibility across Windows, Mac, and Linux beneficial for your company. Your feedback on the occasional issues with remote printing is valuable, and we hope our support team can assist in resolving this. We hope to continue providing an excellent remote connection product. Thank you for choose Splashtop.

Beantwortet am 20.5.2024
Michael
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 13.12.2024

Ease of use

I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended access.

Vorteile

I like the ease of use and how reliable the software is.

Nachteile

I wish there was a way to automatically give permissions on a mac instead of leaving that up to the user.

Antwort von Splashtop

Hello Michael,
We appreciate your review and are happy to know Splashtop has been a great fit for you. As for permissions on mac, please refer to the article linked below. We're glad to hear that our product has proven reliable with stable connections as well as being user-friendly. Thank you for choosing Splashtop. We greatly appreciate the feedback.

Beantwortet am 19.3.2025
Lucas
Lucas Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 13.5.2024

A remote remote desktop support tool

Vorteile

We get Splashtop integrated with NinjaOne and have used the product for a number of years. It's fast and feature rich and allows both unattended and also attended remote support.

Nachteile

Sometimes it can be slow in launching but once its up and running the product works without issues.

Antwort von Splashtop

Hello Lucas,
Thank you for sharing your positive experience with Splashtop. We're happy to hear that Splashtop's features have been greatly used by you over the years. Your feedback is invaluable to us and will serve as a guideline for what to improve. Thank you for choosing Splashtop and we hope to continue providing you seamless remote access for more years to come.

Beantwortet am 18.7.2024
Doug
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.10.2024

My go-to remote control

I've used it for years and it's been great. I used to use TeamViewer but not anymore.

Vorteile

Spashtop is simple, straightforward and effective.

Nachteile

I have no complaints in my use of Spashtop.

Antwort von Splashtop

Hello Doug,
Thank you for sharing your thoughts on Splashtop and for your recommendation. We're glad to hear that our product has fulfilled your remote access needs without a hitch. We understand that security is important, so we aim to ensure our users' information remains secure and private. Thank you for choosing Splashtop. We’re committed to keeping your business connected with a reliable and high-performance solution.

Beantwortet am 19.3.2025
Elisa
Elisa Mehr Details anzeigen
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 1.4.2024

Splashtop quasi al top

Trovato dopo una ricerca ho voluto provare, c'era un offerta per un mese, ma generalmente costa poco. Funziona molto bene, puoi accedere a qualsiasi device e registrare anche. Usato per connessione remota ma ha anche altre funzioni

Vorteile

Connessione remota, certificato sicurezza SSL.
Multilingue, diverse funzione da connessione remota a piani con Cloud integrati

Nachteile

Nessuno fino ad ora, per l'utilizzo che facciamo

Antwort von Splashtop

Hello Elisa,
Thank you for your thoughtful review of Splashtop! We're delighted to hear that our various features have been useful to you. We strive to provide a cost-effective solution, so it's wonderful to hear that you found our pricing attractive and our performance reliable. Your positive feedback about accessing and recording devices remotely is much appreciated, and we're glad our service has been beneficial for your needs without any drawbacks so far. Thank you for choosing Splashtop!

Beantwortet am 20.5.2024
Lucas
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 27.6.2024

Avaliação - Splashtop

Muito boa, tem minha preferencia dentre as demais concorrentes!

Vorteile

Os acessos remotos são simples e se reconectam rapido após uma queda de internet por exemplo.
Tem um acesso fluido e boas opções para bloqueio de audio

Nachteile

Poucas funções para controles de administrador e transferencia de arquivo via acesso remoto.

Antwort von Splashtop

Hello Lucas,
Thank you for sharing your experience using Splashtop with us. We're thrilled that our product has met your expectations with its various features. Your feedback on administrator controls and file transfer is invaluable to us and will help us further improve the Splashtop user experience. Thank you for choosing Splashtop. If you have any questions or concerns, please feel free to reach out to our support team.

Beantwortet am 18.7.2024
Tony
  • Branche: Bankwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 4.4.2024

Spashtop is a great remote management and support tool for remote users and more

The Splashtop tool has performed well for me and is reliable and fast.

Vorteile

Splashtop is easy to use, cost effective and secure.

Nachteile

I have found nothing to dislike about Splashtop

Antwort von Splashtop

Hello Tony,
Thank you for your insightful review of Splashtop! It's great to hear that you find it easy to use, cost-effective, and secure, with no drawbacks to mention. Your positive experience with its reliability and speed highlights its value for remote management and support. It's also helpful to know that you chose Splashtop for its superior fit and cost-effectiveness compared to other options. Thank you for choosing Splashtop and we hope to continue exceeding your expectations.

Beantwortet am 17.7.2024
Josepj
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 24.11.2023

Splashtop ROCKS

Excellent product, I would highly recommend it!

Vorteile

Very easy to use and they are always working on additional features to be implemented

Nachteile

Updates come on when first logging in and can take time for the updates

Antwort von Splashtop

Hello Josepj,
Thank you for taking the time to share your positive experience with Splashtop. Regarding your feedback on updates, we understand that they may occasionally interrupt your workflow, and we're continually striving to minimize any inconvenience while ensuring that you have access to the latest improvements. We're delighted to have earned your recommendation and are grateful for your trust in us, especially considering your transition from other providers. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you again for choosing Splashtop.

Beantwortet am 12.2.2024
Eric
Eric Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 10.4.2024

Great Remote Control App

Vorteile

I like the interface, I find it very easy to navigate and I very much enjoy the auto-login functionality as it saves me a lot of time entering passwords. I find the whole product to be user friendly and stable.

Nachteile

The only thing I don't like about Splashtop is the chat functionality. The chat windows is only on the remote side and it makes chatting with the end user difficult.

Antwort von Splashtop

Hello Eric,
Thank you for sharing your thoughts on Splashtop. We're happy to hear that our product has been meeting your expectations. As for the chat functionality, your feedback is invaluable to us and will be used to improve our features in the future. Thank you for choosing Splashtop and we hope to continue to fulfill your remote access needs.

Beantwortet am 18.7.2024
Kyle
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.12.2024

Splashtop Review

Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations.

Vorteile

Splashtop is very responsive and never glitchy or choppy. Splashtop has cool advanced features for computer connectivity on the remote end.

Nachteile

Nothing comes to mind. I have never had any issues with the software.

Antwort von Splashtop

Hello Kyle,
Thank you for sharing your positive experience with Splashtop. We're glad to hear that our product has proven to be reliable with a stable connection. We understand that an unreliable connection can be frustrating, stopping you from doing what's most important. However, we're happy to hear that you've encountered no such issues. Your feedback is greatly appreciated. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations.

Beantwortet am 19.3.2025
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 2.11.2023

Access anytime with Splashtop

Overall Splashtop is the best solution for remote access of softwares and computers and it's very reliable

Vorteile

The best thing is it's feature of simple remote accessibility to the softwares with fair security and reliability

Nachteile

It's user interface can be better according to the modern time and certain functions can be added

Antwort von Splashtop

Hello,
Thank you for taking the time to share your experience with Splashtop. We appreciate your feedback regarding the user interface and additional functionalities and rest assured, we're always working to enhance our platform to better meet the needs of our users in today's modern environment. We're delighted to have earned your trust as the best solution for remote access, especially after switching from other providers. We're committed to continually improving to ensure your experience remains top-notch. Thank you for choosing Splashtop.

Beantwortet am 9.2.2024
Nathen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.10.2024

Great business tool

Product works great. But pricing can be a problem for those on a limited budget.

Vorteile

The features, functions, user accounts, and controls.

Nachteile

Cost, and limitations of some features or having to buy add ons.

Antwort von Splashtop

Hello Nathen,
Thank you for sharing your thoughts on Splasthop. We're glad our product has been user-friendly with its many features. We appreciate your feedback as it helps us learn what to improve. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access.

Beantwortet am 19.3.2025
Derek
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.10.2024

Stop looking and use this one.

I use Splashtop daily to take care of my coworkers and it has not given me any issues at al.

Vorteile

Splashtop SOS is the perfect solution for big and small companies for a support solution. It also has tons of add on features for those that need them. It’s easy to use on both sides.

Nachteile

I wish they’d have an option to save your credentials that can be used while connecting to another computer.

Antwort von Splashtop

Hello Derek,
Thank you for your positive review of Splashtop and your recommendation. We're thrilled to hear about your satisfaction with our product. It's also great to hear that you haven't encountered any issues. In case you do, you can submit a support ticket and our team will be happy to assist. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations in the future.

Support Ticket: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Beantwortet am 19.3.2025
Tonia
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 28.11.2023

Splashtop Review

Overall this is a good tool, with a little bit of improvement it would be great.

Vorteile

Splashtop works great to remote in to another PC and assist or repair. The file transfer feature works great and the tool is fairly easy to use.

Nachteile

The resolution of the remote PC could use some upgrading, often it seems a bit blury or hard to see. Splashtop requires the user to allow the connection or if it times out it will allow you in. sometime I need to over ride the user and they just reject the remote session when I try to connect.

Antwort von Splashtop

Hello Tonia,
Thank you for sharing your thoughts on Splashtop. We're delighted to hear that you find our remote access solution effective for assisting and repairing PCs. We understand your concerns regarding resolution and connection issues, and we're always working to enhance the user experience, including improving resolution clarity and refining connection processes. Your feedback is invaluable as we strive to deliver an even better service. We appreciate your support and hope to exceed your expectations in the future.

Beantwortet am 12.2.2024
Barry
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2023

This is the product you need!

I was a former user of GoToMyPC. Always had problems with not being able to connect. I found Splashtop and decided to give it a try. I am totally happy with Splashtop and have no desire to look for anything else. It does everything that I need it to do and is so easy to use. Thanks Splashtop for a great product!

Vorteile

Easy to use for remote computer work, programming, and audio file transfers. I have used Splashtop from all over the world with very few complications. Usually, the complications are from a lack of service from my remote locations.

Nachteile

I can’t think of anything I don’t like. Splashtop does everything I need it to do.

Antwort von Splashtop

Hello Barry,
Thank you so much for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our product has met your expectations and has proven to be a valuable tool for you. We appreciate your feedback on the absence of any discernible cons and are delighted that Splashtop fulfills all your needs seamlessly. We understand the frustration that can arise from connectivity issues, and we're proud to have provided you with a reliable solution. Thank you for choosing Splashtop

Beantwortet am 30.1.2024
Yosue
Yosue Mehr Details anzeigen
  • Branche: Programmentwicklung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 12.10.2023

Todo en uno desde cualquier lugar del mundo

Excelente, nos gustó mucho a mí y al equipo, aunque nos sigue fastidiando que no tengan remotización de aplicaciones, si funciono muy bien y fue realmente eficaz

Vorteile

Nos ayudó mucho a manejar el soporte técnico de clientes extranjeros cuando tuvimos problemas con unas bases de datos. También nos ayudó a supervisar unos servidores y hacerles mantención remotamente

Nachteile

No ofrece control de pantalla completa ni remotización de aplicaciones, dificultando un poco el servicio

Antwort von Splashtop

Hello Yosue,
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our remote access solution has been instrumental in assisting you with technical support for your foreign clients and monitoring servers from anywhere in the world. Your feedback regarding the lack of full-screen control and application remote control is duly noted, and we're continuously working on enhancements to improve our service. We appreciate your support and look forward to providing even better solutions in the future. Thank you for choosing Splashtop.

Beantwortet am 9.2.2024
MaryAnn
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.9.2024

Great Option for Remote Work

Very positive. I switched from a different remote log in company and this is better for our needs.

Vorteile

Installing and using the program is easy and straightforward.

Nachteile

Sometimes there is a delay but not much at all.

Antwort von Splashtop

Hello MaryAnn,
Thank you for your positive review on Splashtop. It's great to hear our product is user-friendly and has been a better fit for your needs than other alternatives. Thank you for choosing Splashtop. We hope to continue providing your business with a cost-efficient product without compromising on performance.

Beantwortet am 19.3.2025
Michael
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 3.4.2024

Splashtop works

Very positive. Essential tool in accessing client devices

Vorteile

Ease of install and use. Intuitive for clients

Nachteile

Can be diffucult to use if there is not a robust stable internet connection

Antwort von Splashtop

Hello Michael,
Thank you for your review. We're delighted to hear that you find Splashtop easy to use. Ensuring a smooth user experience is one of our top priorities, so it's great to know that it meets your expectations in that regard. Your positive feedback reinforces the value Splashtop provides in accessing client devices, and we appreciate your support. Thank you for choosing Splashtop.

Beantwortet am 20.5.2024
Jessica
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 4.3.2024

Good Product Overall

Vorteile

Great features and tools. Can manage a lot through RMM.

Nachteile

Issues with RMM not functioning properly.

Antwort von Splashtop

Hello Jessica,
Thank you for sharing your thoughts on Splashtop. We're glad to hear that you find Splashtop's features useful. We apologize for any inconvenience caused by issues with RMM. We strive to create a seamless user experience and we hope to achieve that using your feedback. We hope to continue providing your remote connection needs in the future. Thank you for choosing Splashtop.

Beantwortet am 22.3.2024
Michelle
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2024

Highly Recommended!!!

Super easy to get connected once app is loaded on all devices. Having access to my desktop at any time from any location makes working away from the office the best part of this application.

Vorteile

The ability to access my desktop computer from any location.

Nachteile

Resolution on laptop not the best at times, but I believe splashtop offers a version higher than the one I purchased that has better resolution. So this is a fixable problem.

Antwort von Splashtop

Hello Michelle,
It's great to know that our product has fulfilled your expectations. We understand that commuting to the office can be troublesome, so we're glad that we have resolved that issue with remote access to your devices. If you have any questions or further feedback, please let us know. Thank you for choosing Splashtop.

Beantwortet am 10.1.2025
Susan
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 3.1.2025

Great product!

Very happy with the product. Glad I found out that this exists.

Vorteile

Love working remotely from home and being able to quickly access everything on my work computer.

Nachteile

No complaints. It's quick and efficient.

Antwort von Splashtop

Hello Susan,
We're happy to hear that you're satisfied with our product. If you have any questions or encounter any issues, our support team is always ready to help. Thank you for choosing Splashtop. We hope to continue fulfilling your remote connection needs.

Beantwortet am 10.1.2025
700 Bewertungen

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