
Canto
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- Branche: Papier & forstwirtschaftliche Erzeugnisse
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Easy & Straight Forward to Use - Evaluation of Integration Process Required
The sales process was a pleasure to go through and I would rate Canto number 1 in creating an enjoyable, no pressure experience. We have other vendors that I would be happy to continue my working career never speaking again to due to their practices and lack of overall respect.
Vorteile
The product itself is straight forward, easy to use and fairly customizable. The tagging system works great, file storage is good (once you identify what you would like), upload links are beneficial and the portals are key for deliverable.
Nachteile
The configuration of SSO does not allow enough control for the administrators of this tool, it also caused quirks for administrative accounts, where one experience via login vs via SSO was different for the admins; and the system didn't recognize licenses as being used when configured via SSO. Overall, we had to disable it for the time being which is a big loss/hit to our change management process.
The Style Guide tool is a great idea, but needs some work and should not be used as a deciding factor in the tool. It needs some more work and analysis on managing font, including details on using logos, etc. to be a proper style guide. It works well for corporate colours, and that's about it.
Lastly, the integration process needs some evaluation on the Canto side. It is lengthy, the "integration specialists" cannot answer questions that we can figure out ourselves with ease, and it doesn't seem like there is much support or guidance. In all honesty, we could do it ourselves must faster.
Warum Canto gewählt wurde
We needed a centralized system that allows improved access, tracking, tagging, and the ability to more easily upload and download content.Gründe für den Wechsel zu Canto
Canto offered a price point that we needed to close the product, with a full service solution. However, Image Relay was an awesome contender.Antwort von Canto
Thanks for your feedback on the onboarding process, Kayla. We're always working to improve our processes and this information helps us out so much!
- Branche: Grafikdesign
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Working smarter not harder!
We are just getting started with Canto but LOVE it! We have over 15,000 assets uploaded to our system to-date and have only been using the product since March 1, 2020. Every day we are learning some new functions of Canto and how to better organize and tag our assets to make magic happen! Canto is worth the cost and I'm excited to keep exploring all the functions it has to offer to us and our clients!
Vorteile
I love Canto's Facial recognition feature! We have a lot of assets where we need to identify people and facial recognition has changed everything! now we can search for people by name and access every photo asset we have of that person! Game changer! I also love being able to relate files and add custom fields to assets. This has come in so handy when we need to connect people's images to their stories and FOIP information. Canto has really helped us work smarter and not harder to find all of the assets we have in a more dynamic way!
Nachteile
We have found the uploading of assets to be a little more work than anticipated. The Canto Connect desktop application is helpful but when initially setting up out canto product it is a lot of work. When you have over 20,000 assets to upload it takes a team of people to make that happen and a good amount of time to get everything uploaded.
Gründe für den Wechsel zu Canto
The cost was much more financially accessible and Canto offered the facial recognition feature which the others currently did not. Also, Canto was able to connect to our Drupal websites and Adobe creative suite without much of an additional cost. Overall Canto offered the most features and the lowest cost!- Branche: Marketing & Werbung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Two Thumbs Up for Canto!
Canto's DAM has helped us get our assets into a central and easily accessible location. No more worrying about what happens if a hard drive is lost!
Vorteile
My favorite thing about Canto is it's ease of use. It reminds me of iTunes a bit, there are several ways to search for assets which make it very easy for users to locate assets. I come from a background of keywords and tags and appreciate the way it is laid out in Canto and as an administrator I also love the reporting aspect, specifically the metadata activity metrics. Another huge plus is the external connections you can link to upload from Dropbox and Google Drive.
Finally their implementation team and account support is top notch. They followed through with anything we asked of them and made sure we were well trained and ready to train others. We continue to have monthly meetings with them and I learn something new every time that makes me more impressed with Canto. I highly recommend!
Nachteile
I really don't have a whole lot to complain about. I would just recommend that before your team is ready to upload from an external connection into Canto, make sure you do some up front work in your existing file structure. It makes the upload much easier, it's hard to change the file structure once assets are uploaded into Canto but there are workarounds.
Antwort von Canto
We appreciate your review and recommendation!
- Branche: Gastgewerbe
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy to use DAM with many great features!
It makes finding and grabbing images and assets really easy. I use it daily.
Vorteile
It is easy for our hotels to use and source their images. I love the portal feature and I am just diving into the brand templates, which I am super excited for.
Nachteile
It was a ton of work to move everything over, to be honest. I was the only person working on this and because the file names that came through form our old DAM were just numbers, I had to go in and change the name of every photo.
I don't love how the brand guidelines section doesn't have colour for Pantone, and independent RGB vs CMYK. They always seem to convert to RGB although their values are different. This does not allow me to use this feature, as I cannot share out to the hotels improper colours for brand guidelines.
Antwort von Canto
Thanks for your review of Canto, Jennifer! I will send your feedback about color options for brand guidelines to your account manager and you will hear from them soon.

- Branche: Staatsverwaltung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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We chose Canto for our DAM System
Our team is in its first 5 months setting up the DAM System and so far everything has been great. We have an excited team building out this much needed system and the customer success team has also been wonderful and quick to respond to our needs and questions.
Vorteile
The software is intelligent and easy to use. The process of uploading and managing images is easy and looks good. The customer support and help getting started has also been top notch.
Nachteile
This is our first DAM system and I have no complaints. So far, I only wish there was a crop and then downsample options for specific images sizes instead of resize only or crop only, but we have plenty of work arounds.

- Branche: Konsumgüter
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Functional and Essential
My overall experience has been very good. From the on-boarding training by Canto Staff to workplace implementation, it has felt productive and has compressed and eased our overall workflow.
Vorteile
The slew of unique functions really help alleviate almost all of the monotonous tasks of asset generation. Teh ability to set download presets is very helpful, as well as the ability to build multiple Portals for client-facing usage.
Nachteile
Some of the folder structures were tricky to get a hang of on setup, mainly due to the unique naming of having folders and albums. But the robust search tool made up for that on the user end.
- Branche: Baumaterial
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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User-Friendly, Shareable, Accessible to Everyone
One of the larger issues we solved by moving to Canto is the siloed assets that lived in different computers, hard drives, and servers. Introducing Canto allowed us to put all these assets under a single system that is clearly designed to be user-friendly and fully functional for the type of uses that we require on a daily basis. from finding assets for projects to creating case studies for meetings. All assets are under one platform and sharable to reps, customers, and homeowners with just a few clicks.
Vorteile
One of the main things we like about Canto is the ability to tag, share, and organize all of our digital assets in a user-friendly interface. this product is easy to use and one of the best features is the keyword and tag search usability. the integration took a bit of time because we had a large database of files to tag and upload, but now the organization of said assets is systemized and clearly defined going forward.
Nachteile
Integration took a bit of time because of the tagging and organization that needed to be done. this is one of the important parts but also something that was not 100% clarified. there are multiple places where the same information can be entered so we wonder if there might be a little bit of overlap or redundancy in this regard. Overall, this was all worth it to ensure our assets were properly tagged and searchable.
- Branche: Unternehmensberatung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Can't o?
Sadly it is mind numbingly labour intensive and not suitable as an image library.
Vorteile
As a storage device for images it is ok
Adding Metadata is about the best thing for this and the user interface on the front end looks ok.
Nachteile
Not even sure on where to start but as an image library or DAM it is one of the most clunky and difficult ones I have ever used. Search functionality, uploading and downloading are some of the worst aspects.
The auto word suggest in the search is painful and easily jumps to a work you do not want, once you hit search the word you re searching for does not show in the panel and it doesn't highlight where it has found that word in the Image data.
There is no function to list images by a certain number per page.
No similar image recommendation when you are looking at a specific image.
Antwort von Canto
Thank you for submitting this review! User experience is very important to us so we appreciate the feedback.
- Branche: Konsumgüter
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Canto Review
I've been really happy with my experience with Canto so far!
Vorteile
Adding and sharing files to Canto is quick and easy. I love that files can be downloaded immediately, no matter how large the file may be.
Nachteile
I wish there was a way to add files to folders without having to create an album first. It's a minor problem, but as someone who is constantly uploading files into Canto, it would save a little time and make the uploading process a bit smoother.
- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Search friendly
The customer service has been an essential part of our onboarding. Our agent was extremely patient and helpful as we moved our assets into this database.
Vorteile
This software allows us to easily search for names, categories and other keywords identified. This makes it a fast and efficient way to manage photos.
Nachteile
It's complex album/folder system is a little confusing, but not anything you can't get used to.
- Branche: Versicherung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Canto is living up to their promises
Overall it's been a great experience. Up front, [SENSITIVE CONTENT HIDDEN] took all the time I needed and explained everything in great detail. Onboarding was a bit bumpy because of scheduling, etc. but overall the software has met all of my hopes and expectations.
Vorteile
I love that Canto is cloud-based and no integration with our IT department was necessary. Uploading and organizing is super easy and intuitive, as are searches.
Nachteile
I haven't found anything that I don't like. :)
- Branche: E-Learning
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy to use and search
So far enjoying the product! Especially the ability to easily search files.
Vorteile
I like the ability to access our files from anywhere without the need for complex server access.
Nachteile
The inability to work on Adobe files from the server.
Antwort von Canto
We appreciate your review, Barry!
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Canto is a great product with powerful features.
It really helped streamline our photo management process and consolidated everything into one easy to use spot.
Vorteile
I really like the facial recognition capabilities of Canto, the smart tagging, and all around customization of the tool. Great connections with Adobe products as well.
Nachteile
It's a little on the pricey side, but you get what you pay for.
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great Asset Management Solution
Using Canto is like being upgraded to the "adult" table at family meals - more sophistication, much more pleasant, and everything just looks better.
Our institution migrated from a proprietary, home-grown solution that made searching for assets a huge chore. We are super pleased with Canto and the added functionality they've rolled out in just the six months since we became customers.
Vorteile
Keyword search
User interface
Plug-in to Creative Suite
Brand template manager option
Nachteile
Non-admins can only suggest file location.
- Branche: Computer-Software
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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So far so good! I see how this will be a powerful tool for my team.
I feel that the interface is really intuitive. I do work on the computer all day and am familiar with technology, but I'm not a super technological person. I do feel like this has been easy to navigate so far.
Vorteile
We are still in the learning phase. Our virtual learning sessions have been great so far and we are getting our feet wet with the tool. I just uploaded my first restricted documents last week.
Nachteile
I'm still getting used to the tool, but it feels pretty intuitive. I've been a little nervous (only speaking from our virtual training sessions) about how deep you have to dig to customize some things, but it hasn't been a problem so far. I'm also just getting started with the tool.
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great tool for asset management
Vorteile
It allows multiple units across our entire campus access to a central, searchable repository. I really like that users can have different levels of access as well so even if someone isn't a part of the units on campus that primarily use these assets, they are still accessible to them.
Nachteile
I guess the only con I've seen would be that it's all web based and the assets are housed in the cloud. This is mainly a pro because it better protects our assets and makes them easily accessible from anywhere, but it is a bit of a con because it takes a little bit more time to access larger files and your internet connection becomes a variable.
- Branche: Medienproduktion
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy deployment, reliable environment
We just deployed Cumulus X for our creative team and the process has been successful, the installation of the server side of the product as well as the client was very easy and simple. The workflow on our creative team has been positively impacted.
Vorteile
Easy to use for end users. Simple and less time consuming installation and set up.
Nachteile
Support seems to be based in Germany, during the installation we had to adjust some licensing issues a couple of times then had to wait until next day.
- Branche: Konsumgüter
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Canto Review
Vorteile
I like the ease of use. The navigation is very simple.
Nachteile
I don't like that you need to have separate albums within folders. It means there is an extra step to get to the files you need to see.
- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Canto Photo Asset Management
Overall I really like using Canto Digital Asset Management. The search feature saves me a lot of time and makes it easier for me to find what I'm looking for.
Vorteile
The search feature makes it quick and easy to find photos.
Nachteile
The interface is a little dated and clunky.
- Branche: Baumaterial
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Canto user
Vorteile
The powerful search engine. A search can be made by a multitude of ways.
Nachteile
The number of assets that can be "related" are limited to 100 at a time. We have some files that contain more than 100 assets so is difficult to relate them all together.
Antwort von Canto
Thank you for the review, Mike! We know that companies can have thousands of digital assets, so we wanted the search function to be as simple as possible to use. It sounds like you've experienced this!
- Branche: Papier & forstwirtschaftliche Erzeugnisse
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great Features
Vorteile
The tags feature is great since it allows users to quickly search and access a specific photo or video.
Nachteile
The SSO feature was a little hard to set up and just didn't end up working for us.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Canto Review
Vorteile
Ease of use and ability to share and digitize files.
Nachteile
Navigating seemed difficult when I initially started.
- Branche: Kunststoffe
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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my experience
Vorteile
value for money, friendly support, nice UI
Nachteile
i didn't understand how to make a collection for export
Antwort von Canto
Thank you for your review, Ben! Your account manager will reach out soon to help you make collections for export.
- Branche: Einzelhandel
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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User friendly
Vorteile
It's user friendly and allows me to do a lot of bulk editing. Their customer service is great and very responsive.
Nachteile
It's sometimes hard to locate some features on the platform
- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Organização de Processos
Vorteile
velocidade e praticidade promovendo facilidade nos processos de marketing
Nachteile
o preço está um pouco aquém pelo que a ferramenta oferece hoje.