Kennel Booker – Bewertungsseite 2

Thank you for your review! We’re delighted to hear that you find Kennelbooker easy to use and that our technical support has been helpful for your business. It’s great to know that customizing emails and updating pricing has been a smooth process for you.

We appreciate your feedback on the need for more time options and red flag features for clients. Your suggestions are valuable, and we’ll certainly keep them in mind as we continue to improve the platform.

Thank you for choosing Kennelbooker, and we’re here to support you as your business grows!

Thank you for your review! We're glad to hear that your clients appreciate the online booking feature and that the deposit system and automated reminders are working well for you.

We appreciate your feedback regarding the additional features like training bookings and services feeling a bit disconnected. We've taken this feedback on board, and have made modifications to simplify this feature

Thank you for choosing KennelBooker, and we’re here to continue supporting you in reducing admin time and making your business operations easier!

Thank you for your thoughtful review! We're glad to hear that you're enjoying the customization options KennelBooker offers and that our team has been helpful in creating features tailored to your business needs.

The system has now made the purchasing of packages easier, on the online system when a package is added to a booking the cost of the booking will be covered by the credits and credits will only be added to the customers account once payment is received for the package.

Thank you for being a KennelBooker user for the past year, and we’re thrilled to hear that you’ve seen improvements in its user-friendliness. We're always here to assist you and ensure your experience continues to improve!

Thank you for your review! We're delighted to hear that communication with our team has been clear and helpful. It's also great to know that the updates have improved your experience with navigating the system without losing information.

We appreciate your feedback and are thrilled to hear that you’re happy with Kennelbooker. We're here to continue supporting you as your business grows!

Thank you so much for your review! We’re delighted to hear that you’ve found Kennelbooker easy to use and that our information tracking features, like labels, reports, and reminders, have been helpful for managing the pets in your care.

We appreciate your feedback on areas where we can improve—continuous improvement is key for us, and your input helps guide that process. We're also happy to know that our software's user-friendliness and customization options were a key reason for your switch from Gingr.

We’re thrilled to be supporting your business and look forward to continuing to provide the tools you need to succeed!

Thank you for your review! We're thrilled to hear that you're enjoying the ease of use and organization that Kennelbooker brings to your company. It's wonderful to know that our customer service and product are meeting your expectations.

We’re always here to support your business and are glad you’re happy with the software. Thanks again for your feedback and for choosing Kennelbooker!

Thank you for your wonderful review! We're thrilled to hear that you're loving KennelBooker and that our customer service has been above and beyond your expectations. We're also glad to know that the ease of use has been superior compared to other programs you've tried, especially for your cats-only business.

The settings area now has a plethora of additional customisations so you can configure the system to your heart's content.

Thank you for your kind words and for choosing KennelBooker. We're always here to support you and your business!

Thank you for your review! We're glad to hear that you find KennelBooker easy to use and that it helps you stay on top of who’s in and who’s coming in.

We appreciate your feedback regarding email confirmations and cancellations. Booking Confirmation emails can be customised to be sent automatically to be manually triggered, likewise for cancellation emails - these can be triggered automatically to be send when a booking is cancelled by staff or by the customer.

Thanks for sharing your experience, and we’re happy to know you enjoy using KennelBooker! We're here to help if you need anything.

Thank you for your review! We’re delighted to hear that you find the reservation booking process easy and that the customer online booking platform looks professional. We take great pride in delivering a sleek, user-friendly experience for both businesses and their clients.

We appreciate your feedback regarding overbooking, and we’re actively working on addressing this issue to ensure a smoother experience. It’s also wonderful to hear that our customer service has met your expectations—supporting our clients is our top priority.

Thanks again for choosing Kennelbooker, and we’re here to help with anything you need!

Thank you for your review! We're happy to hear that you and your clients are enjoying the convenience of online scheduling and record management with Kennelbooker.

We appreciate your feedback regarding the editing of visits and understand how that could be more efficient. We'll take this into consideration for future updates to improve the experience.

We're glad you're happy with the system, and we're always here to support your business!

Thank you for your fantastic review! We're thrilled to hear that KennelBooker has been such a great fit for your kennel and that it saved you from building your own software! It's wonderful to know that our customer support, especially from our team, has been a standout part of your experience, providing assistance even before you started the trial.

The system now supports Training Bookings including Training Classes, Training Courses, One-on-One training, and Training packages.

Thank you for choosing KennelBooker, and we look forward to continuing to support your business!

Thank you for your review! We're thrilled to hear that you find KennelBooker easy to use and that having all your records in one place has been a big help. We're also glad you've had a positive experience with our team's willingness to add features to meet your needs.

We appreciate your feedback regarding payment processors, and we understand the desire for options beyond Stripe, like Square. We have customers in 27+ counties' and need to use a provider that operates in as many countries as possible, but we will keep this in mind for future development.

Thanks again for your kind words, and we're here to continue supporting you and your business!

Hi Stacy,

Thanks for the review!

We added a new feature a couple of months back to allow you to create and send an invoice directly from KennelBooker - I've added a link below to our knowledge base article on the feature.

http://help.kennelbooker.com/invoicing-and-payments/send-an-invoice-to-a-customer

Stephen

Thank you for your fantastic review! We're delighted to hear that you find KennelBooker easy to use and that our customer service has been exceptional in addressing any issues or needs you've had.

We truly appreciate your kind words, and it’s wonderful to know that you’re having such a positive experience. If you ever have any questions or need assistance, we’re always here to help!

Thank you for choosing KennelBooker!

Thank you for your fantastic review! We're so glad to hear that you're enjoying the ease of use and flexibility that KennelBooker offers, and it's wonderful that our customer support has been a great help for you. We're happy to hear that the Google Calendar integration has been a huge bonus for managing appointments, and that your customers find the booking process simple.

We appreciate your feedback regarding a mobile interface - the main system is fully responsive and works across the web, tablets and ipads. And we now have a pet parent mobile app that your customers can download and add to their iPhones and Android devices.

Thanks again for your kind words and for choosing KennelBooker! We're here to support you as you continue exploring all the options available.

Thank you for your review! We're glad to hear that KennelBooker has made sorting and managing appointments easier for you, as well as simplifying financial detail reviews.

For daycare, training, and walk booking you can add in multi-day and recurring bookings e.g. if a customer wants to make several bookings at once for different days of the week, or wants to booking in for every Mon/Wed for the next two years!

Thank you for choosing KennelBooker, and we're here to continue supporting your scheduling needs!

Thank you for your wonderful review! We're thrilled to hear that after your research, you chose KennelBooker for your cattery and that you're pleased with the decision. It's great to know that the software has been a good fit for your needs and that our team has been able to quickly make any necessary tweaks to suit your business.

We're glad you're having trouble finding any cons, but rest assured, we're always here to listen and make adjustments as needed!

Thank you for your kind words and for trusting KennelBooker to help make your life easier. We're here to support you as your business grows!

Thank you so much for your incredible review! We're thrilled to hear that KennelBooker has been the easiest and most efficient solution for your business and that our customer service has been able to meet all your needs. It's fantastic to know that you found the setup process straightforward and didn't need extra help, and we're glad the pricing worked out well for you compared to other programs.

We truly appreciate your kind words and recommendation. If you ever need anything, we're always here to support you! Thanks again for choosing KennelBooker!

Thank you for your review! We're delighted to hear that you've had a great experience with our customer service, even with the time difference, and that the ability to manage everything in real-time on mobile has given you a competitive edge.

We understand you're still getting familiar with the software after your first month, and we're here to help you work through any issues as they come up. The real-time chat feature is designed to offer quick support, and we're glad it's been helpful for you.

Thank you for choosing KennelBooker, and we look forward to supporting your business as you continue to settle in!

Thank you for your wonderful review! We're delighted to hear that KennelBooker has been an amazing asset to your business, helping you stay organized and efficient across both your vet clinic and grooming services. It's great to know that the ability to book and label patients has made tracking their care plans much easier for you.

We're also thrilled to hear that you haven't found any cons so far, and we're happy that KennelBooker is helping you manage your operations smoothly.

Thank you for choosing KennelBooker, and we're here to continue supporting your success!

Thank you for your fantastic review! We're delighted to hear that KennelBooker has been such a positive change for your cattery business and that it’s easy to use, even for your non-tech-savvy staff. It’s wonderful to know that the software has helped you maximize your time efficiently and that our support team has been responsive to your queries.

We truly appreciate your high recommendation, and we're here to continue supporting your business as it grows. Thank you for choosing KennelBooker!

Thank you for your review! We're glad to hear that you find KennelBooker easy to use and that our customer support and tutorials have been helpful for you.

We appreciate your feedback about certain functions that may not be needed for the New Zealand market. You can now show and hide most of the main features of the system from the settings area.

Thank you for choosing KennelBooker, and we're here to continue supporting you!

Thank you for your great review! We're thrilled to hear that you find KennelBooker easy to handle and that its cloud-based nature has been a big advantage for your business. It's wonderful to know that the system has been helpful in making adjustments to fit your needs and that everyone in your company finds it easy to use.

Thank you for choosing KennelBooker, and we're here to continue supporting you!

Thank you so much for your amazing review! We're thrilled to hear that KennelBooker has been the best choice for your growing business and that you've found the software easy to use with great customer service. It's wonderful to know that our team has been responsive and that the software’s flexibility, allowing you to check appointments and boarding from any device, has been a big help.

We’re grateful for your kind words and happy to be a part of your business journey. Thank you for choosing KennelBooker, and we’re here to continue supporting you every step of the way!

Hi - thanks for the review and feedback, We do allow kennels to export their booking data into excel of more in depth analysis. Also we can add custom reports into the software if there is a specific way you wish to view your booking data.

We are working on integrations for both Quickbooks and Xero accountancy software packages - which are better suited to handling the complexities of actual based accounting.

Thanks
Stephen

Thank you for your fantastic review! We're delighted to hear that you find KennelBooker easy to use and that our team has been able to tailor the software to meet your specific needs. Providing top-notch customer care is a priority for us, and we're thrilled to know that our staff has been responsive in finding solutions for your business.

Thank you for choosing KennelBooker, and we’re always here to continue supporting you and your kennel!

Hi Jane, Thanks for the review and the feedback, I'll be popping out an update to KennelBooker at the weekend to show the drop-off and pick-up times on the receipt along with the pets name!!
Thanks
Stephen

Thank you for your review! We're happy to hear that you find KennelBooker easy to use and navigate.

We've improved the navigation on the system, and now make customer/pertinent information visible were needed for quick access.

Thank you for choosing KennelBooker, and we're here to support you with anything you need!