Domotz – Bewertungsseite 2

Vorteile

Low time to value. Setup was quick and easy and the process well thought though. SaaS based solution with the only local installs being the agents.

Nachteile

Cost could be prohibitive for small organisations or for private use.

Vorteile

This list is so long about what I like about this product. The best way I can explain is the time it has saved my company and technicians from requiring to roll a truck to a job site for service. We have been able to fix 99% of the things that happen remotely.

Nachteile

Honestly, there is not anything I have found about this software or product that I dislike.

Vorteile

The agent is very simple to configure and this has improved significantly over the years I have been using the product. I seem to recall downloading the software and running install scripts in the early days but current versions can be installed via the SNAP Store for ultimate simplicity and ease of setup. Once installed, a browser is needed to access the agent to configure it to connect to the Domotz cloud.

From then on, everything can be configured and accessed from the Domotz apps, anywhere, anytime.

The Domotz apps on desktop and iPad offer the same views and actions making it very easy to administer networks.

Nachteile

Sometimes the speed of operations appear to be slower than I would like however taking into account the scale of complexities that go into providing a secure tunnel between networks across the Internet it is a reasonable compromise.

Vorteile

Great device discovery and easy to setup and manage. It provides apps on all mobile platforms and has a great webinterface. Customer support responds quickly if you have any questions.

Nachteile

Not all product features (such as dashboarding and alerting) are available on the mobile app interfaces. You have to use the webinterface or desktop app for those features.

Vorteile

The client is extremely easy to setup and light weight.

The auto-detection has to be about the fastest on the market. Many times I get an alert for a new device on the network before I even realize it has pulled an IP.

No matter which level you subscribe to, you would be hard pressed to match this feature set with anything else on the market, and, even if you could, it would not look as nice nor function as well.

This platform just flat-out works, and it works very well. Almost everyday I stumble across a feature that I didn't even know existed.

Nachteile

My only issue, and this may sound ridiculous to many, but, I am somewhat old school; and it often takes me longer than it should to figure out the newer, cleaner software that just did not exist 10 years ago.

This is more than likely a personal problem, not an issue with the platform.

Vorteile

As an on call tech for a local small business, I couldn't live without the near instant notifications when hosts or services go down or up. The Connect feature allows admins to access services behind a firewall which makes things like on the go router configuration a snap.

Nachteile

It's not at all a dealbreaker, but the UI has room for improvement. The apps and webUI don't remember my group settings and login is overall slow. I also wish they'd support VNC as one of the Connect services.

Vorteile

The architecture and licensing are simple – one device per site is all you have to worry about. There are many ways to host the agent, but the Domotz Box is a fantastic way to keep things simple – plug and play. It integrates with our PSA, alerting and documentation platforms, which is fantastic. The ability to see what is on a client’s network, whether we manage it or not, is very helpful. Also being able to access those devices without remote access to a PC on site makes life so much easier. It’s a well thought out and effective solution. Most importantly, the support experience has been fantastic. Although I haven’t needed too much in that regard, the few times I have contacted support resulted in very prompt response and resolution. That’s priceless.

Nachteile

Getting the hardware (Domotz Box) has been a been challenging, but that’s a distribution problem in Canada – I’m sure it’s no problem in the US. Thankfully there are other ways to host the agent. Things are not entirely intuitive at first, but like many things, once you figure out how it’s put together, it makes sense. Some of the integrations are paid, so those costs do add up.

Vorteile

The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run. Our only option for internet connection because of our location is a WiFi connection and we are at the limit of what the provider will install. After 2 years of operation we noticed a significant decrease in our internet performance. Rather than having a back and forward discussion with our provider about speeds and local network conditions etc we were able to provide data from domotz showing the speed and exactly when the speed dropped off. From this we were able to get an upgraded connection to match our internet plan

Nachteile

The support team are excellent but you do need to contact them if you are replacing/upgrading hardware... small inconvenience that has only happed twice due to hardware upgrades.

Vorteile

Easy to setup. We were using other products that were taking way too long to implement per project. Also, like how easy it is to get to reboot functionality. The software does a lot of intuitive things that make sense. For instance, having the ability to reboot a device over POE. It's not the function of this but implementation. It is automatically configured and setup for you. So if a device is POE and on a switch that is supported by Domotz you can just reboot it. No configuration.

They also come out with new features all the time. Building on the platform.

Nachteile

Notifications. They have made progress. But even just the request to group email alerts still hasn't reinstated with the team. Sometimes I can get 50 email alerts on a site at the same time. They have new features that are paid to minimize some of this. But competing products do a much better job of not spamming when you have a widespread issue at a site. A simple combine all email alerts just in a 5-minute window would do a lot for this.

Vorteile

Easy Deployment/Setup
Intelligent Design/UI/UX
Detailed Insights
Easy to Manage
Global view of issues
Network Topology - the greatest thing ever
Amazing support team

Nachteile

If I had to get nitty gritty, the only thing I don't like is that I can't close out of a popup window by clicking outside of it...and that they "X" to close it out isn't in an ideal location.

Perhaps I'm still in the honeymoon phase still, but for the price I can't knock Domotz for anything.

Vorteile

We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found.
Extremely good interface, much more intuitive than other brands we have used before.
Growing list of integration partners.
Simple and effective smart phone app for multiple users.

Nachteile

We have quite a few clients so the costs creep up, but still far cheaper than sending an engineer to site and much quicker in most cases.

Vorteile

Easy to configure. Easy to use. Transparent network presence. Great user interface. Many installation options. Available for any platform.

Nachteile

Sometimes needs a little bit more attention during reconfiguration of existing appliance.

Vorteile

While there is other competitive options on the market, Domotz accomplishes its primary aspects in a more readable fashion. The reporting is useful and by and large the tool just works. They seem to always be making improvements and its been becoming a much stronger product.

Nachteile

Feature development can take quite awhile but they work when they are released.

Vorteile

It's a simple unit (I only use the "Box" version), that you can in matter of minutes setup and integrate into the network. It collects detailed data and depending on the device has very integrated management features. Their customer support is fast and thorough, bending over backwards where they can.

Nachteile

It's a now product, I like to look at the (recent) history and see if there are trouble patterns, it is hard to extract this from the interface. It also misses (standard, for me) features like network topology. Their "Fingbox" product at this time gives a better monthly report that the pro version. Currently I use another software tool to fullfill these extra features and end up paying double, money that I would pay on Domotz instead!

Vorteile

The software is easy to use, set-up, and implement. It gives immediate at-a-glance information on whether the site systems that we are maintaining are functioning as intended, or if a problem has arisen. We often know about issues long before the client is aware of them!

If an issue is notified then the software tools included allow us to drill down further to either resolve the issue remotely, or determine exactly which parts may need replacement .

It has turned our service department from being reactive to proactive, increasing client satisfaction, and adding to the client perception of us as a premium brand company.

Nachteile

That it is so easy to implement and use that our competitors will be able to make use of it too.....!!

Vorteile

The Value for money is absolutely amazing. The software does exactly what you want it to do when managing networks and it does it in a modern and uncluttered style.

Nachteile

This is definitely not a con but maybe a feature request, I would love to have a ticketing system within Domotz (obviously uplift the price for the feature) this would better allow to manage a network and have device specific tickets!

Vorteile

The most value that I found from this software is that I can easily configure and deploy on my personal device (like Raspberry Pi) with multiple options of OS platform.

Furthermore, once Domotz was running on my device, most of features that I needed for monitoring were available and easy to use. The UI was concise and straightforward. Customization of monitored device info was practical and effortless.

I loved my whole experience with Domotz's features such as alert, report, third-party app integration, price, and so on...

Nachteile

Though Domotzs has a great auto-generated reporting feature, it would have been really helpful for us if the user was able to customize report somehow with some visual graphs.

Vorteile

Domotz does what it says on the box and is extremely robust and reliable.

Perhaps the most important thing is that their support is second to none and is prompt, easy to understand and solves the problem every time without fail.

Nachteile

The only con is that sometimes it is hart to find things again after revisions, but, as an evolving piece of technology the new features usually outweigh this

Vorteile

The ability to remote into any system on our network
Alerts when there are issues
Ability to run in a VM

Nachteile

Can only scan a /24 network
Monthly Fee :)

Vorteile

I have been suing Domotz since it began and the features it incorporates just keeps growing.
They do pay attention to requests and work towards implementing them into their roadmaps.

Nachteile

The only thing that really bothered us was the constantly changing plan pricing levels. However that has now been eliminated.

Vorteile

Once it's setup, it's easy to use and required no maintenance. Whenever you need to change something and do require support, they react fast and won't stop to assist you untill your issue is resolved.

Nachteile

No cons or issues really, everything is working as desired.

Vorteile

Best part of this solution is the mobile app and realtime notifications.

Nachteile

Solution must also have the capability to analyze traffic (network flows) and report trends and anomalies.
Licensing should be based on the deployment scale instead of features.

Vorteile

This cost effective little box packs a bunch of features such as active monitoring and notifications, remote connection to network devices, and a easy to read and understand dashboard.

Nachteile

I use this device to remotely access devices on distant networks and the software currently only allows for a single concurrent session. I would like the ability to open multiple connections in a single session. I would also like to see the company offer an enterprise subscription model and an easier way to manage subscriptions.

Vorteile

Easy to use , works on multiple devices would recommend

Nachteile

None really its a really good application and solution to my requireements

Vorteile

Great alerting and notifications and very easy to set up. The interface is very easy to use and the integration with my Synology made the setup simple.

Nachteile

The partner integrations are nice but not super useful.

Vorteile

The simplicity. You plug, connect your account and it just works.

Nachteile

It lacks 2 features : the automatic cleaning of offline devices after X days offline. It's either we delete all offline device or manually delete them one by one.
Also, I'd like a way to link location to real locations on a map instead of only have the location of agents on maps.

Vorteile

Domotz is very user friendly, have amazing support and lots of features for a small price tag.

Nachteile

Installation can be a little troublesome, but support does an amazing job solving any problems you may have.

Vorteile

I was sceptical because I could not imagine what the Domotz box could do for us.
After the first test, I immediately signed up for the Premium Subscription and gained a whole new freedom. The features are enormous. I save so much time.

Nachteile

I haven't even tested all the possibilities. How can I already miss something?

Vorteile

I am using this product on my two home networks. It gives me an instant snapshot on the status of all of my devices 24/7. It sends alerts when important devices are offline. It is easy to use and navigate and you can also access all the information on your smartphone.

Nachteile

Sometimes indicates a device is offline when it is not.

Vorteile

We leave from another platform because the cost was most expensive. During a Synology DSM 7 Beta test, we found this cloud network platform and we try to use it. The features is not the same like the platform abandoned, but the features is constantly a work in progress. The support is very professional and a very smart team. The plus, is that the idea and development is an Italian team, and for an italian citizen is a very proud plus!

Nachteile

The only things I don't like is the subnet scan that is a /22 scanning. But, the support team is on piece to help you to improve it.

Vorteile

The ease and power I have over my two LAN´s, both at home and at the office. Basically, besides having an inventory of all my devices, and alerts when an important one goes down, I love the option to use the remote control I have over some of my remote devices. For me, that is what makes all the difference.

Nachteile

Some of the tools available for the user are too advanced for me, so I cannot get any advantage out of them. I guess is just a matter of going back to the books and doing some research and testing.

Vorteile

The quick setup and the way the agent scan the entire network and gives me information about where all units are connected and also what type og things that are on the clients net.

Nachteile

Sometimes the agent can't detect all products, that leads to manual work of detecting the items.

Vorteile

Great, simple to use features allowing us to quickly setup our core network monitoring for new clients.
Integration with our other MSP tools such as Autotask, Hudu and Unifi/Ubiquiti
Network mapping - a part of a product we have been looking for but without the cost of others that we have previously used

Nachteile

More costly integration (per agent) for Autotask than we would like

Vorteile

Easy to use and setup for a NON Professional. I'm NOT a Big Company just a single Synology user that has Units out of state.

Nachteile

NONE for myself, does WAY more than I use it for.

Vorteile

This software is easy to use and provide useful information about ones network.
I like the ability to test speeds remotely and see all devises on the network

Nachteile

might be a little costly and need a yearly option vs monthly
example: 1-10 Agents costs x yearly---10-30 Agents costs y---30-50 cost z etc...

Vorteile

I appreciate the simplicity of the software install on servers. It easily integrated with my smartphone, and I was up and running in less than 10 minutes. The user interface is designed for a quick glance, and the reporting function makes documentation easy.

Nachteile

The only feature I feel is currently missing is a per-device report generator.

Vorteile

It's simple to deploy and maintain. The ability to open ports on the fly is amazing and gets used regularly.

Nachteile

Premium plan looks nifty, but a bit pricy for what it offers. More than 3x the price of advanced.

Vorteile

Simple and easy to install you can be up and running in minutes. Maybe my favorite feature is how it discovers all the devices on the network and does an amazing job of identifying them. Also the remote device connection feature is worth its weight in gold. It's an invaluable tool for our customers to manage their networks.

Nachteile

A couple of really cool features are a little difficult to find. Explore the software and you'll find some great nuggets.

Vorteile

Several features stand out. First, it is extremely easy to use but also has a very powerful feature set. Finally, the multiple platform and vendor support is outstanding.

Nachteile

I can’t really put my finger on any drawbacks of the product.

Vorteile

I do not have to be classic system administrator to start using Domotz. Clear interface, web and iOS app lets me know what happens in my network. Agent on Raspberry Pi works just perfect

Nachteile

did not found yet, for my company need works well

Vorteile

- user friendly interface,
- cloud solution,
- easily scalable,
- detect problems that affect a user's productivity,
- collect data when a problem occurs for the first time.

Nachteile

I didn't see any that I could describe here

Vorteile

- easy to setup on various platform
- great user interface and easy to use
- technical support very responsive and able to solve issue or request in a couple of hours

Nachteile

Really? Nothing! It provides a rich feature set.

Vorteile

Domotz, is extremely well thought out, you can really tell they have designed it for the industry, and listened to the needs of the professionals. It's a very polished platform, that works very reliably and effortlessly.

The customer service is awesome, no question is not too small, speed of response and personal approach is second to none.

Nachteile

Would ideally like it to cost less, but that's with most things in life.

Vorteile

I like the remote features. You can check and perform some security checks on your personal network.

Nachteile

None so far. Very easy to use and understand.

Vorteile

This product is super easy to set up and use. Domotz saved us a ton of time and money. Plug and Play environment is always the best option for MSP's

Nachteile

The network topology cannot be printed or downloaded into a file that is readable or shareable. 100 devices on a network and its very hard to see the full picture.

Vorteile

Easy to install and use. Connections / notificaciones

Nachteile

The platform has a lot of options. Maybe a light version could be nice

Vorteile

Easy to use. Runs in the background on an existing NAS.

Nachteile

Yearly or monthly fee. Subscription formulas change often.

Vorteile

Security and Support by distance, I use a lot

Nachteile

Please ease the way to manage/clean alerts especially upnp alerts

Vorteile

Ability to convert my home NAS into a sophisticated monitoring device that can perform automated tasks and alert. Very useful speed test functionality to test your broadband connection.

Nachteile

Nothing I could think of. I would love to see a home license that would be more attractive for home network owners.