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- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Good services with the best price
I did use backlog in 4 years, and It good for my company with more than 120 users, and run 30 project at the same time
Vorteile
I did use backlog in 4 years, and It good for my company with more than 120 users, and run 30 project at the same time
Nachteile
need add more than status check (current status: open, In progress, Resolved, Closed) need add more (Review)
- Branche: Grafikdesign
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Feature rich project management program
The features I found in Backlog are often those you only get to experience in the higher-end products. Backlog provides multiple subscription levels that provide various features based on your organization's needs. The features are distributed among these subscriptions in a smart way, allowing you move between these levels as needed. It has an intuitive design and is quite easy to use.
Vorteile
Backlog offers 5 account levels, including a free version that provides plenty of its features to take it for a spin. Feature rich project management tool that does more than just manage stories and tasks at a project level. Competitive pricing includes issue tracking, code review, collaboration, and much more. One of exceptional benefit that exceeded my expectation was the inclusion of a Wiki, something that most project management tools do not include or charge extra for access. This is a big plus for development teams. Track milestones, store files, and much more from an affordable tool that does not nickle and dime you. Easy to setup and use. Great dashboard for an overall view of your projects... very functional.
Nachteile
Cannot really test out some of the features in the higher subscriptions unless you upgrade. But maybe worth the shot, as their price levels are not all that bad. As with any tool that has increased features and capabilities, there is a bit of a learning curve when compared to other products.
- Branche: Computerspiele
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Easy and Very Useful tool to manage projects
In general, gives a very good overview to the team and the project manager on who is doing what exactly. Following up on tasks that have not been completed is easy and is a very transparent way to work.
Vorteile
Can easily separate tasks through projects and milestones. I especially love the Gantt Chart and how each it is to use. Overall just great to see overall picture of how the project is doing and who is doing what.
Nachteile
I find it frustrating to changing Status only after creating the task. I wish I could change when I create a task if it was already Closed, Resolves or In Progress instead of always clicking each task and changing it manually. Feel very time consuming.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Great Software
It is very user friendly and easy to use
Vorteile
I have been using backlog from the past 2+ years. It is very easy to use. It has many features like wiki, store file, gantt chart... Recently they introduced the Board which is very useful to see all the tasks in one place.
Nachteile
There is nothing i am disliking from this software
- Branche: Marketing & Werbung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Good tool overall for bug tracking
Overall pretty solid with great features to keep everyone growing the boat in the same direction!
Vorteile
Backlog is a fairly simple and intuitive platform that gives the full development/product teams visibility into bugs reported by the business and allows for simple, seamless prioritization.
Nachteile
It's cool that Backlog offers iPhone and Android apps but they're a little diminished feature-wise compared to the full app. Still pretty handy though!
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Backlog is a very useful tool
Backlog has helped us better track software bugs and issues reported by our clients. It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise.
Vorteile
I like the way Backlog helps us keep track of bugs and issues and which member of our team is assigned to them. Keeping track of bugs and issues that our clients raise is one of the areas that we struggle the most with, and Backlog helps us address this potential shortcoming.
Nachteile
Some parts of the interface can be a little counter-intuitive to navigate. I think the next iteration of the Backlog interface could go a long way to make the tool easier to use, smoother, and even more useful.
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Chiara
It is good compared to other product ex. Jira
Vorteile
I like that is easy to use but some features have to be more accurate.
Nachteile
It is not always easy to understand where you are. There are a lot of functionalities but not always are clear
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Backlog need to be changed and improved
Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I can't have the statistics I want at Home, I can't see overall my project ...
I Hope Backlog can be developed and help us more in the future.
Vorteile
The color of issue can be changed, I can customize the characteristics of issue for each project.
Nachteile
when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused.
I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed.
Thank you
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Good Experience
After using Backlog, each project management has been improved: better time management, better updates in team during project progress
Vorteile
- project management based
- easy to use and create project/issue
Nachteile
- some part confusing in terms of UI
- people who was notified at first time issue created, wont be automatically notified if not mention in notify people when make comment/update
- Branche: Outsourcing/Offshoring
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Common software in Japanese Company
I use this software maintaining the offshore project from Japan, this software mostly good, never hang or shut down, because this software conduct the maintenance after the office work.
Overall this software is good for maintaining the projects.
Thank you
Vorteile
1. We can attach project file into the software.
2. We can track by the project category.
Nachteile
The interface not so attractive, that's why Japanese people mostly like this software.

- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Awesome Software
Vorteile
Easy to maintain bugs and their state .Very Useful.
Nachteile
Still i did not find any Cons in this software.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Good software
Vorteile
Easy to use, nice workflow and great bug tracking
Nachteile
Doesn't have a great text editor on the issues
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Good and ease to use
Vorteile
Milestone and task management on daily basis
Nachteile
QA workspace management on daily basis
- Täglich für Mehr als 1 Jahr genutzt
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My experience for backlog is awesome.
Vorteile
It has given a great platform to collaborate for work.
We manage many of our projects on backlog which makes us more efficient and we can focus on more work rather than hitch-ups due to processes and management.
Great tool.
Nachteile
Yes, if you talk about cons I do feel there is need for internal documents creation like Excel ppt etc.
If I want to make some data or have issue which requires tabular form, I don't have much options than just to create an excel and attach it's links.
- Branche: Verlagswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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A great alternative ticketing system for teams
Vorteile
We're using the basic plan and it provides us a great deal of flexibility for our teams. It allows us to keep track of items really easily and submit via email, etc is a breeze. Our users are finding it very easy to get into the system and are seeing quicker responses to their queries.
Features of the system are great and what you would see in more expensive alternatives. Pricing per company is excellent compared to per seat as well.
Nachteile
Make sure you setup on the right plan to start your trial as you cannot change while you are on trial which is somewhat challenging if you setup a stack of work prior to your change. Apart from this support has been great when needed and the service runs quickly and smoothly.
- Branche: Staatsverwaltung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Excellent for bug tracking
Vorteile
Backlog enables you to register and track bugs on your system, being an agile and easy-to-use tool for any type of user. It has several options for bug tracking, from version and tag specifics to a wiki for quick reference and consistency of information. In addition, the ability to include users to be notified about a bug's resolution, without necessarily being the creator or assignee, is very good and functional!
Nachteile
While creating an issue, if the company has already standardized a way to include them, Backlog does not indicate if a bug has already been registered, causing the multi-user test routine to become a bit messy and / or repetitive if they do not check the list before including the issue.
- Branche: Telekommunikation
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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An excellent project management and collaboration tool available for teams
An easy to use project management application that meets customer expectation.
Vorteile
It is a designer and programmer friendly tool where it's easy to collaborate without any noticeable hassles
Nachteile
Though it has many prons I still believe it could have more features and I observed a couple of time integration issue as well.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Simple and Effective
Backlog has helped us get a handle on our massive list of bugs and upcoming features.
Vorteile
It's simple, easy-to-use, and clean, while still having most of the features I want in a bug tracker.
Nachteile
There are some times I would like to be able to categorize tasks by custom parameters, which is not supported. Also I think the user limit for the free tier is a little restrictive.

- Wöchentlich für 6-12 Monate genutzt
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Used this product in school and work
Vorteile
What I like most about the tool is that it provides an easy to use interface that allows for team collaboration and sub-tasking.
Nachteile
The only thing that I would say that's negative is that it runs slow at times but I believe that's a result of our environment.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Backlog helped my team with organization
Vorteile
My team is using this product to log issues about a new website we are running live. We are able to each submit issues, whether it's an urgent item that has to be fixed or just a suggestion on something we would like to see changed. It keeps us from double logging our issues because we can see all of the issues daily and our IT person can log and communicate the status on each issue. It seems to be helping us stay organized on what items are priorities.
Nachteile
I don't like that you have to click on the issue to see the latest comments on it. I wish it would display the latest comment like a preview of an email will.
- Branche: Informationsdienst
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Excellent Tool
It helps us a lot to track all the issues and also it helps to take action on issues in a timely manner
Vorteile
1. Easy to use, not an complicated one.
2. Quick alerts, easy to track all posted issues
3. I'll recommend more
Nachteile
I'm fully satisfied and I didn't see any cons over here
- Branche: Kosmetik
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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we are love to use backlog
Vorteile
I liked the way of bugs maintenance and having simple ui to understand by the non technical persons as well.
Nachteile
mail structure. In mail try to add bug status in front. (closed or added). In mobile push notifications we are unable to differentiate whether it is added or closed.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Backlog review
We can track the issue's status but its does not have completion percentage of the issue. Improve UI
Vorteile
issue type and tags. Easy to create new issue/task
Nachteile
Need to concentrate on User Interface so that user can easily access the app
- Wöchentlich für Mehr als 1 Jahr genutzt
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Absolutely fantastic way to manage your pest control business. Managing has never been so easy!
Tracking appointments. Managing progress. Creating follow ups
Vorteile
I love how I can schedule and track appointments. Before using this products I was left to on my own devices to schedule and often times we would miss appointments. Have not missed one since.
Nachteile
I do wish they had an analytical reporting feature. It would be nice to have a one-stop tool to manage all sides of the business.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Backlog Review
Vorteile
Easy to use, the UI is attractive too as i can have different Theme for different Project
Nachteile
Print of Project List into Excel, all the Description of task are not included
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Suprisingly easy to use, yet feature-packed
We have a new healthcare application that is in the early stages of development. I was looking for a solution that was simple to setup, yet could effectively manage issues and provide a "home" for the project. Backlog's issue tracking + project wiki are the perfect combination and solution.
Vorteile
It was extremely easy to setup projects, including customizing issue categories and types. UI is very clean, yet provides lots of functionality without having to dig for buried actions.
Nachteile
Only regarding the project wiki -- I'd prefer to see better HTML support instead of just Markdown.
- Branche: Forschung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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I would recommend this software
Overall it is an awesome tool.
Vorteile
It improves connectivity among employees and is very user friendly
Nachteile
The search button present at different location does not work the same way.
- Branche: Telekommunikation
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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A must in UAT stage
We are in a huge project that goes from an old BSS to a new one. We are moving from monolithic software to a microservices architecture, so the project is quite complex. The backlog allows us to handle issues during user acceptance testing in a very clean and dynamic way.
Vorteile
Very easy set up. Users can get used to the tool very quickly without special knowledge or training.
Nachteile
We have been using the tool for 2 months and we still have the benefit, so I have not detected any drawbacks yet ...
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Backlog_Review
Its very easy to use, exactly this is developed as per user's need.
Vorteile
Easy to use, not complicated, user friendly
Nachteile
Nothing is least, everything is good, user friendly
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Product for Monitoring Product Activities
My experience with Backlog was excellent as we were looking for tool to monitor our product development. As we were a startup company we have limited source on funds and came across with backlog which supports our cause. We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog.
Vorteile
Ease to Use, Team Member were able to use it on their own without any support, Quick response for support from backlog team.
Nachteile
Nothing as such , would suggest that if you could simplify use of filters.
- Branche: Öl & Energie
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Backlog for the Win
Vorteile
We use backlog everyday to track various projects withing our department. The easy of adding new items to the log and quickly finding them is a plus.
Nachteile
Only thing we really need is an approval based system that ties into Backlog for change management. Often times approval are required to be shown in the business world.
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Backlog Review
Solid PM tool with flexible pricing options.
Vorteile
Solid Project Management tool for software development teams. Interface is intuitive and training is minimal. Good reporting and project communication capabilities.
Nachteile
Sometimes the more advanced features you are looking for are only available in the higher cost subscriptions.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Extremely Easy to use and Quicker!
Its a good project management and bug tracking tool.
Vorteile
- Backlog is quite faster in terms of search
- Dashboard and other projects related stuffs are well organized
- Rich functionalities for project management
Nachteile
One thing I noticed in Backlog is listing of parent issue and sub issue, its showing both of them when we assigned an issue to some parent issue, it should only show the parent one and when click on that parent issue it will open up the sub issues if it have any.
- Täglich für 6-12 Monate genutzt
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Overall not a bad experience
Vorteile
ease of use
Nachteile
one feature that your tools does not provide is the ability to put more people in the loop for CC and notify automatically if there is an update
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Review for Backlog
It is easy to create a new project, and easy to start using it for new users.
Vorteile
Very convenient management and bug tracking tool. looks like well-organized space for project management. Good to have Slack intigration
Nachteile
It was little bit tricky to migrate all ready issues to Backlog. For now, if there are a lot of projects it looks messy, it will be nice to have the possibility to combine them in folders
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy to use and flexible issue tracking software
We are using backlog for issue tracking. It is flexible, it allows us to define our own states. Also it is easy to create new issues and search for existing ones.
Vorteile
I love the kanban view. Also I like the flexibility of the issue states so that I can set up my way of working easily.
Nachteile
Even though there is an attachment preview I wish when you click on them you could get a bigger preview within the site itself.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Simple and does what you need it to
Vorteile
Easy to use and allows our team to do what we need to without getting in the way.
Nachteile
A few additional QoL additions onto the features that are already here would be great (such as multiple assignees).
- Branche: Programmentwicklung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Backlog
Various team planning projects organized with the developers, organizers of activities, the testing and support team. It is wonderful the system of assignment of tasks and notifications that allows to always take the project to the day and with the priorities to solve.
Vorteile
Easy to use and practical for manage projects and teams
Nachteile
The attachment files is not very much easy to use, it may be better
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Awesome product for freelance business!
Overall it has been great. It has helped me organize my freelance business and that means happier clients and more money in the pocket!
Vorteile
The board is extremely intuitive and easy to use. It is very easy to add notes, change status of the ticket, and track where the project is currently at.
Nachteile
It could be nice to have the ability to add and delete columns from the board for different custom stages of the projects that I am working on. I have used some other bug trackers, and it has come in handy there.
- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Backlog for integration into Workday
Vorteile
It has good functionality for setting deadlines, tagging people, and notifications.
Nachteile
Nothing comes to mind at the moment as something to dislike.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Sreedharan Reivew on Backlog Tool
Excellent Ticketing System with ease of use , Reduces the time spent on updating etc
Vorteile
Ease of use,We based and easy navigation and filter functions.
Faster retrieval of information
Status updation takes less time
Nachteile
While copy & pasting from word documents Alignment gets rearranged and the contents become unreadable
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Using Backlog
Vorteile
Great project management app or just because you need a issue management, subtasking, bug tracking and burndown charts app. The user interface and user experience works best.
Nachteile
It is awesome for collaboration and the integrations are seamless. This requires multiple steps in the software.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Amazing experience
Vorteile
This product is easy to use. It has great functionalities for every user.
Nachteile
Nothing found so far. Better numbering of tasks.
- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Great free version
Vorteile
The free version is great, and the paid functionality seems awesome.
Nachteile
It has a comprehensive set of tools for managing different aspects of the company, and sometimes it is a bit overwhelming.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Very complete tool
Very good tool;
Complete in functionality and serves my business well.
Vorteile
The level of detail that can be added to a issue
Nachteile
I miss adding more pictures to describe a bug, and possibly tagging and editing the placed images.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Excellent
Overall experience is excellent.
Vorteile
It is very user-friendly, we can manage the display according to our need.
Nachteile
I Like it. Status change feature could be changed, we should have a quick status change feature.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Great Project Management Tool!
Being able to separate and track small issues as well as categorize larger projects has been a huge help. Also, by assigning tasks to individuals, it holds them accountable to their responsibilities and tracks the timeline of progress.
Vorteile
-Ease of use
-Bridging communication between teams
-Trackability of projects/issues
-Having a separate tool for project management, which helps minimize email clutter
Nachteile
haven't found any, yet!
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Amazing tool
Very happy with this software that helps us to track bugs and optimisations on our website.
Vorteile
Very easy and user-friendly tool, perfect for tracking bugs.
Nachteile
nothing I found this software perfect for our needs.
- Branche: E-Learning
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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User Experience
Backlog is solving the company's issue.
Vorteile
Feature of assigning a bug to a concern person is very good. It is easy to use.
Nachteile
As of now i do not think there is any missing feature.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Good
Vorteile
bugs add functionality of this menu , filtration of task items etc.
Nachteile
particularize bugs of rates , data operations etc.