Tookan – Bewertungsseite 2

Excellent customer service!

Great software for my business and easy to use

Tookan has been very beneficial to running my business. We have had issues dealt with in a timely manner, with only a minor hiccup along the way. The time difference and language barriers have not played any negative role. My AM has been very helpful in responding to concerns and resolving issues.

Collect and deliver

the ability to change the business case to our needs

[SENSITIVE CONTENT HIDDEN] is the best

I love this software is helping my business grow

Terrible Customer Service

One word, poor.

Customer support

I paied my subsription first time in order to get a one month of availability i just get one day for a monthly paiement I sent a clame they spend 3 day form tonupdate the issues.
After that i paied a early stage and book form they blocked the booking form befor the end of month and i can't do any think with my account.
I dissussed with support and i have 4 days i can't work with my account and doing any think any feedback every time they said our teams working on there no progressreally is a very bad supprt

Great support and functionality

We moved from texting images of delivery invoices to a fleet of drivers, and trying to remember where each driver started their day, to a more civilized approach of using visual pinpointing. It has saved us time and resources.

Great Value

We value Tookan and will continue with this platform as our business grows.

Very Happy

We`ve optimize our business and make our customers happier.

Simple & Efficient

When we started Homely, we used to outsource our deliveries. Needless to say, we faced lots of issues. In June, we decided to hire our own delivery boys. However how to communicate to them about orders and have real-time status updates.

On a simple search on Google for delivery platforms, we found Tookan. It was very straightforward to integrate it with our systems thanks to their simple API. We spent then a couple of more days testing its capabilities and identifying what more we could do with it other than deliveries. We soon managed to integrate the fuel reimbursement calculation of our delivery boys with the analytics Tookan provides.

Overall it's been a great experience. The support is very responsive and positively takes our feedback and possible improvements that can be done.

Tookan

Support is Very Helpful and Knowledgable

Staff very helpful and quick to respond with questions.

Love the system. We run an Indian restaurant and use it to manage our delivery system.

Using Tookan for Last mile delivery automation

We had launched a medicine delivery service in 2016. Initially, we had an in-house app that our delivery agents were using. However, due to bandwidth issues we were not able to maintain the app. At that point of time, we started looking for 3rd party apps that can meet our requirements. We found Tookan extremely robust and feature complete. We have had minimal issues since integrating and the tookan's development team had been extremely helpful in understanding our requirements and ensuring that they continuously improve the app to meet our changing requirements.

Easy of use and excellent app

Great Product

It's a fantastic product for on demand deliveries. Comes with a bag full of features. We used this app for our delivery service in London. The customer service has dramatically improved by having a dedicated account manager. Overall great value for money.

Jugnoo Workforce Management

We are using Tookan for managing our delivery operations giving access to our Managers present pan India. We have so far had a wonderful experience, particularly due to their Route Planning Optimization ability.

We have been able to target a wider market with the application through demos, and because of the multi-linguistic option.

It's easy, simple! I would recommend it for entrepreneurs and start-ups looking to explore SaaS based solutions to scale their business operations.

Good business cooperation is a win-win-situation

I am writing to thank you for the quality of service provided by your company. We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you demonstrated on each project, and the way you conduct business as a whole. We have, and will continue to recommend your service to other companies and contacts. Our team could not be more satisfied with your service, and we look forward to continuing this relationship

Features Review

Interesting product, but prices are high for startups, especially white labels. other features are working well, needs some enhancements in auto fill by customer phone numbers it has to be a drop down menu to choose from like the name.

Excellent All Round

All negative reviews could be from the opposition? Our company has been using Tookan system for over a year or two and thus far have not had one issue! The free system as they claim is totally free and even that is better by far than most other systems! Good job guys, we are glad to be part of the system you have in place.

Great product & superb service !

The team has been extremely responsive & always ready to help. The product is reliable and has all the required features for point to point deliveries or batch deliveries. Great experience so far !

A Matchmaker

Fosters the flow of value by making connections between producers and consumers, and leverages that data to facilitate connections between them.

Value for money

Nice functionalities and good stability of the software. Constant improvements. Attractive pricing for a small start-up.

Credit card stuck forever in this platform.