Creatio CRM – Bewertungsseite 3

All business processes are automated within bpm’online CRM

My company have been using BPM Online for many years. Having marketing, sales and service in a single platform has easily been one of the best benefits to date. Outlook integration works perfectly and really saves time for everyone. And from a support standpoint, they provide top-notch service 24/7. Within bpm’online we automate sales processes and pipeline management, email marketing, event management, billing clients’ hours.

CRM that is able to solve all business pains and helps to increase profit.

I use bpm'online mainly in lead generation and sales. System helped me to generate more leads and close more deals, as a result our profit increased.

bpm'online Studio - Great tool to improve process implementation and easy to use

This CRM turned out to be an extremely helpful solution for our company

We liked the idea of having all departments that deal with the customer in our company ' sales, service - on one platform. Our teams now have a shared customers database with all information about cars purchased, service works, spare parts, upcoming service appointments, etc. With bpm'online we eliminate the problem of a dragged-on conversation with the client, as well as errors in the course of work.
Even though there are so many different CRMs on the market, it's still hard to find what you really need for your business. We chose bpm'online because it let us line up the sales and service departments inside our company. Besides, we use bpm'online not only to communicate with our customers but also for our internal operations. Bpm'online turned out to be an extremely helpful solution for our company.

powerful crm tool

The best CRM experience that I found in the market.

I solve sales process and projects for IT company. My user experience is positive. I like high customization possibilities about modules, process and indicators.

Simply the Best!

Complete End to End CRM

Lifehack for the service team

As our company that depends heavily on the quality of the customer center performance, we felt a big relief as we launched bpm’online customer center. Everything is organized in a way to speed up the workflow and improve service for our customers. We now have the ability to process all clients’ requests timely and without hiring new agents, so the system has become a true asset for our company to step forward towards experience getting more and more positive feedbacks from our customers.

Expirience with Bpm´online

We were having big troubles with a CRM of a big and known ERP because it was not really functional, it was very difficult to give all the power to the sales department.
With Bpm´online, they have all the control, in and out of the office. They can track the projects, they can have their contacts, they´re clients, so all the information even in they´re cellphones.
Bpm´online it's all we need.

Best Business Process Solution

The most productive and comfortable in use business process management system. It puts together all the sales, accounts, campaigns, marketing tools, financial reports, staff performance, emails, calendar etc. The best way to analyse which direction the business should go, and how it can only improve. It is a substantial CRM software for any business.

Adaptative

It's a excellent CRM with the perfect level of complexity

Best CRM for Travel Agency Marketing Campaigns

With the deployment of the bpm'online software, we aligned the work of our marketing, sales and service teams and integrated data from different locations and channels. What our agents liked is that the bpm'online system enabled them to deliver personalized services and to support each client. Business process management capabilities are a huge advantage of bpm'online for us. Moreover, the bpm'online platform is scalable and flexible and meets the changing needs of the travel market. Finally, the implementation process was thoroughly planned which ensured the success of the project.

Comprehensive CRM tool

I have been using the system almost for a year and I can say that that is a very comprehensive business tool. Before we used several different applications to track information about our clients, the status of deals and their progress and separate apps to track tasks for the team and collaborate. It was really a challenge to switch between them. With bpm'online we have everything in one place and can be focused on real results instead of remembering which app to open to track the information we need.

Great interface, robust CRM product

We have tested several systems before selecting bpm'online. And the final decisive criteria was the interface.
User adoption is always a real issue. Even when functionality is good and meets all your requirements the interface can be very difficult and uncomfortable to work in.
bpm'online's interface is very intuitive and user-friendly, which is very important when you work with the system every day. It is easy and nice to work with.

Very Recommendable CRM Solution

This is an easy and affordable process management tool for organizations using a CRM. The software is flexible and what I especially appreciate is the ability to audit processes.

Bpm'online for service

We are using bpm'online to automate service processes, manage orders, and service cases. It's very convenient to work within one system and single interface. Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.

System worth every penny!

The system is brilliant! It is worth every penny we spent on it. The internal team is looking forward to the releases of the system, as bpm'online always has something lovely. Mobile app, OS compatibility, business processes and much more make the choice of the system unbeatable!

Amazing System

I used to work with SugarCRM and we faced low user adoption. With bpm'online there is no problem to find what is needed and have it always at your fingertips! The greatest, of course, is the business process designer, which simplifies our work greatly!

Great tool for personalized marketing

With bpm'online CRM I can gather information about consumers and see how each of them is interacting with our product and content. It helps me to make relevant messages and find relevant channels to target the audience.

Too early to tell

I was unable to find another software out of the box that I think can do all that I want. We are a bit discouraged by the add on cost.

Startup New to CRM

The customer service has been great. The suppport staff is extremely helpful! Took a little getting used to but nothing other than expected. Would definitely do it again!