brightwheel – Bewertungsseite 3

Vorteile

This software helps make the connection between home and the preschool setting stronger. It allows teachers and parents to communicate important information to each other. It allows for photos to be shared with the families, so that they can see the learning taking place in the classroom. It allows for teachers to keep track of the development that each child is going through, in a very structured, easy to understand format. I can't say enough good things about this software!

Nachteile

The software used to never have the video component, but they introduced that component within the last year, and it has really been a nice addition. It seems that the company really values the feedback of it's clients, and then implements the ideas. There is nothing I like the "least" about this software.

Vorteile

This product shows great promise all around. It's fantastic to have the chance to include families in new and unique ways, and we hope to have the chance to put this into practice in the future.

Nachteile

My only complaint was with the billing. However, they already gave me this information.

Vorteile

It's relatively easy to upload pictures and videos (and other information) to let parents know what is happening at school. I have also used it as a parent for my kids' daycare and I felt like I was missing out when they began elementary school (where it wasn't used).

Nachteile

With the increase in cost, my children's daycare had to start charging parents just to continue to use it. With this additional cost, I would like them to find a new tool. Also, it's frustrating how it does not show the messages my wife sends to teachers (I only see the reply from the teacher).

Vorteile

I love how easy Brightwheel makes tracking my baby while they are at daycare. I see every diaper change, nap time, and bottle. It also allows me to communicate with his daycare provider through messenger and allows me to pay online each week. The app has made our entire daycare experience better!

Nachteile

I don't have any cons about this program. As long as the providers use it like they should and upload the information, then the app is great as a parent!

Vorteile

I love that I get to give a great idea of how their child's day went. When a drop off is hard, we can share a picture 5 minutes later to ease the parent's mind. We share the learning that happens, as well as other important things that parents want to know (i.e. meal items and potty outcomes). It allows me to easily track check-in/out times, and also makes billing an automatic feature for parents.

Nachteile

It can be cumbersome to use at times, especially using it for billing and other back-end things. The user experience is not as easy as I'd like, but it's generally easy to log all the activities for the kids during the day.

Vorteile

Very easy to use. I really enjoyed the payment feature. Brightwheel keeps us very much in the loop of what is going on with our children.

Nachteile

There isn't anything I didn't like. It does everything we need it to do and more.

Vorteile

I love the ease of use. Brightwheel is easy to set up and for my staff to use as well as myself. My families absolutely love getting real-time information about their child as well.

Nachteile

I have not found anything that I don't like about Brightwheel. I recommend it to anyone that will listen.

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Vorteile

I use this for communication with my children’s daycare. We can’t easily send messages to each other about the kids. I love the updates throughout the day and the ability to look in on my kids while I’m at work. We can also share updates with friends and family.

Nachteile

I am not able to share my own pictures with the staff, only they can post pictures.

Vorteile

Communicates to parents where their kids are and what they are doing throughout their day. We also love the messaging tool and recently started tracking payroll through the app. It cuts down on paperwork and give us a quick and easy way to track students and staff.

Nachteile

Some of the features we don't use kind of muddle options but it isn't so bad we have trouble using the software.

Vorteile

It was easy to set up and we love how it helps the parents stay engaged in their child's learning.

Nachteile

We use the billing feature. It's great to have an all in one solution but many times we are surprised when they release new updates and don't know about them until after the release. The updates are good improvements my concern has been the delay in communication.

Vorteile

What I like the most is not only that it is easy to use but also that you can post almost everything from videos to pictures and almost all activity that kids are doing everyday

Nachteile

What I like least about this software is that you only can post 30 sec videos and me, as a teacher, I need to pay attention to the time lapse when I am recording and activity

Vorteile

It is user friendly and never fails us- when there is an issue, it is usually an internet issue- not a Brightwheel issue. Customer assistance is prompt, knowledgeable and friendly.

Nachteile

That we cant send out mass emails to parents- we use the messaging system, but it would be nice to have some sort of email blaster

It would also be nice to message teachers from an admin role- message the classrooms, so to speak.

Vorteile

I love Brightwheel! We've been using BW since 2015 and have saved so much time having billing, attendance and time cards at our fingertips.

Nachteile

Tracking children's immunizations is not as fluid as it could be. Too much data entry. It would be better if parents could do the data entry and admin could check against paper records for accuracy.

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Vorteile

My families love this app, it makes communication easy. I feel like the increase in communication through this app during the day has helped me build deeper relationships with my families, help foster more positivity and trust, and help me help them with parenting topics, concerns and encouragement. The feature I love the most is autopay, all of my families use the payment feature. I never have to worry about chasing checks or manually adding payments for tax season.

Nachteile

I have had many issues sharing multiple photos at one time. I kind of gave up using this app as my primary way to share photos and set up a private group on social media for my families instead. I did enjoy how the app would keep an archive of the photos, but it was too much of a hassle for me to get them to upload, even after doing lots of troubleshooting. I don't use this app for this primary purpose, though and still feel the value is absolutely there with all the other features.

Vorteile

I like how easy it is to see photos and messages about my son's day. I also like how easy it is to send a message to his teachers as well as receive urgent updates or alerts (especially during the pandemic).

Nachteile

It was a little unclear how to save/update my personal information. This could have been because of my phone doing weird thing with the keyboard covering up the save button.

Vorteile

Navigation and usage is very simple. Everything is very clean.

Nachteile

Data exports are cumbersome and unintuitive. Extracting billing data for reporting has very few options and the options given are not the best.

Vorteile

Allows easy communication and updates between school and parents

Nachteile

Would like a copy/paste ability with messages

Vorteile

The software is easy to use and easy to access. Parents are invited to participate and by doing so receieve ongoing communication from the child's teacher. It is also easily accessible from an Administrator's standpoint.

Nachteile

There are some reports that are still being developed. Also, would like to see a module for scheduling employees.

Vorteile

I love the fact that as the Director I can see everyone's profile on my mobile device and manage the information from there.

Nachteile

The configuration of the food item portion of the menu. If you add an item it deletes one, there is a limited capacity on the food items you can incorporate. E.g. you add one, it deletes one.

Vorteile

Our families like receiving the real-time updates through the Brightwheel app, especially photos and videos. Streamlined messaging, and the calendar features are beneficial tools for our school. We are pleased to have lesson planning and observation features included in this software, as well as reporting functions. In the coming year, we plan to implement use of the check-in kiosk for our families and appreciate Brightwheel having this feature as well.

Nachteile

Some functionality is lacking which could save a significant amount of time if implemented. We would like the option to upload weekly menus for meals/snacks in advance, and be able to 'copy' weekly menus to following weeks. Another time saver would be pre-programmed notes for a child's daily feed, such as "diapers needed" or "please bring a change of clothing". Also, the ability to 'copy' basic information in a child's profile to a sibling's profile rather than entering the data a second time would be helpful.

Vorteile

It is easy to use, my parents love that I can communicate with them through the app daily. I keep logs of attendance, naps, diapers, food and snacks and can also log medication given, accidents or any other things I need to log. It is easy to talk to parents through the app. I also use if for billing and tracking my hours worked. It's my one stop shop for all the things I need to run my childcare home.

Nachteile

I wish that you could access billing on the mobile app. It would make things easier. Also, parents should be able to set their own check in code, in the beginning they can never remember and I have to go into the desktop version to find it, that part is a hassle. I do wish the credit card fees were cheaper.

Vorteile

We love the messaging system, Payroll and Billing

Nachteile

I would like to see the more from the admissions tab.

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Vorteile

I like the ease of use - it is easy to quickly add what I need to so I can get back to playing with the students.
It's easy to share photos and notes throughout the day as well.

Nachteile

I dislike that you cannot transfer a student without checking them out and then back in. I wish that the notification sent to parents was a "transfer" rather than out/in. It would save concern and confusion.
Another issue is when a staff member works at multiple locations, they are unable to clock themselves in or out with the timeclock.

Vorteile

Love that they are continually updating to meet the changing needs of childcare. The app is very user friendly and easy to enter data into.

Nachteile

There are a few features that some other childcare software companies offer that I would like to see added. I would love to see online enrollment and staff forms!

Vorteile

It’s a great way to connect with parents and share their kids days. Payments and invoices are easily handled and available to all levels of use.

Nachteile

They took away live support for users who use the free version. While I understand the reasoning it has made a few things difficult when I can’t find an answer to issues in their forum.

Vorteile

I use brightwheel as a Mom and as a user for the agency I work for. As a mom, I love the fact that we have check-ins and check-out and I am notified when dad drops or picks up our child. One of my main fears is to hear about children left in the car and brightwheel is an amazing safeguard for parents to know that the children were dropped off. It also adds security because you can authorize who can pick up your kiddo. From an admin standpoint, it allows parents to pay from the app, communicate with teachers, etc.

Nachteile

Parents cannot send attachments or anything back to the teachers. I think we we were able to, the communication would be more effective. The app is simple which is great, but a little bit more functionality and options would make this app perfect.

Vorteile

When using Brightwheel I can see exactly what my daughter is doing all day from snacks, activities, naps, etc. I also love the way her teachers send pictures to me throughout the day. X

Nachteile

I really like this software and don’t have by recommendations for improvement.

Vorteile

I love that brightwheel provides an "all in one" way to communicate to families and document daily activities. It's easy to use and our parents love it. What I like most about it is it has a two way messaging system so parents can send messages and staff can get right back to them. It completely eliminates the need for parents to have to try to get through by phone or email, they have direct access to their child's teacher.

Nachteile

One of the things I dislike about brightwheel is that the billing portion keeps changing. Our management staff will get used to how to do invoices and check reports and then once again the format will change. It definitely throws us off so it'd be nice for it to be figured out and kept that way.

Vorteile

I love this product, it makes my life so easy communicating with parents and feeling good about my own experience of sharing information/pictures & videos.

Nachteile

I wish I could push a button on the videos & pictures to share all children checked in...it would be great during music time when I am watching the children with the music teacher for example

Vorteile

This gives opportunity to engage family in a innovative way. It is very helpful to organize and manage time.

Nachteile

Last time my problem was about the invoicing. But now, they are already updated.

Vorteile

The ease of use and parent friendliness. Our families love it. We like how it shows the child's development to the family.

Nachteile

We would like for it to have all of the functions that Procare software has so that we can go to just one platform.

Vorteile

Very innovative and "hungry". Great product. It is continually being improved and makes my life much easier. Customer support a very good.

Nachteile

still missing some desired features - like archiving staff - but they are very responsive to suggestions and are working on an implementation schedule

Vorteile

We love this app as it lets us communicate with the teachers and receive updates of the kids throughout the day.

Nachteile

I have no complaints with this app or software. I’m very happy with every option they provide and feel it is an overall great tool for keeping families connected.

Vorteile

I like that parents can see what's going on in our program--pictures, activities, and send messages to teachers, without teachers using their personal information.

Nachteile

The billing feature just isn't up-to-par. Bills are automated, but are done separately, so it doesn't keep running totals of how much money a parent owes or a credit they may have. So I spend lots of time trying to keep up with with invoice a payment credits toward or how much money they have leftover. It's very confusing and time consuming. I have to open up different buttons to see where payments were credited. I just spent 45 minutes going over payments with a parent--all because I can't see how much money they still have on their account. I also thought the price was a little high.

Vorteile

The new many options of communicating with the families

Nachteile

You can’t delete invoices once a payment has been made and there is no way of adding Credits for over payments
Also once a child is deleted u have no way of backing up their information or readding them if they come back unless as a new child again. U loose everything about the child

Vorteile

I enjoyed the picture updates of the kids while they were at Daycare.

Nachteile

The app lacked a lot and always crashed, had bug issues, and the notifications were never correct.

Vorteile

This platform is the best for the organization as well as for the parents. The best perks of the Brightwheel is that is in real-time for everything. Did you have a child that is getting sick you can update the profile and the parent gets an alert. Another perk is when you have extended family picking up the customized pin numbers come in handy. The security is top-notch for staff and administration. Also, there are reports on the backend that also works fantastic for analytics. Fantastic platform!

Nachteile

Searching for a student can get a little clunky. The organization of classes is tedious. also would love to group students together in families like siblings instead of having to go into their accounts individually.

Vorteile

Nothing. I am opposed to this type of app because it is counterproductive. It does not surprise me that this app was developed by a parent, not a teacher.

Nachteile

I work for a company that uses Brightwheel and I firmly believe that this app and others like it are awful. They enable helicopter parenting, distract teachers, and set a bad example for children. Kids watch their teachers pick up a phone or tablet constantly to enter Brightwheel information, but to them it’s no different than if their teacher were texting a friend; their eyes are not on the kids. Teachers should be engaged and present, not worrying about parents getting updates. If you want your child to have the best experience, don’t send them to a center that uses this app.

Vorteile

It is by far the easiest way for myself (center director) and my teachers to communicate with parents. I don't have to call parents for every little question throughout the day and our phone isn't ringing off the hook with parents calling about everything.

Nachteile

Sometimes, after it goes "off line" and has system updates, it doesn't work correctly for us for the next few days. I guess this should be expected with technology but it makes our life a little more complicated because the parents are expecting it to work perfectly all the time.

Vorteile

Ease of use. Notifications & alerts we receive for each child. The ability to send messages to the Childrens parents. Also the ability to send messages to other staff members.

Nachteile

At times it can be very slow. Other times it is down and we are not able to access it for little while.

Vorteile

So easy for parents and staff . Parents love the photos and actually write me when the teacher isn’t photo sharing. Great for pattens teacher messaging.

Nachteile

Can’t send photos when messaging all parents
As director admin

Vorteile

It gives our parents peace of mind for the time they’re away from their child/ren and provides administration with a tool to see the entire center at once.

Nachteile

I have to type forty letters for the survey to complete, but I have no cons.

Vorteile

I love how they have been listening to users that have bought for years and years to improve their features! Keep it up!

Nachteile

I can't say I dislike anything, but I do understand it will not have every feature I need right away and takes some time to improve

Vorteile

Finally there is an app that is easy to use for parents dropping kids off at daycare. Visually, it looks great and very easy to use

Nachteile

Overall, Bight wheel has been very easy to use so I do not have any suggestions on improvement

Vorteile

I am a preschool teach turned Director Owner and I am not very good with the whole computer thing. With brightwheel I do not need to be computer smart. I have been able to figure out everything by myself! I appreciate the time they have put into developing this app to make is easy to use for Directors, Teachers and Parents. I have never had to explain how to use the app to anyone. I use it for attendance, Daily Reports, Billing, Assessments and Messaging parent back and forth.

Nachteile

I really love everything about brightwheel and every time they upgrade something I am like WOW I love it even more. They are constantly improving on what I think is already really good. When I do have a suggestion I message them and they say they will pass it on. Several messages I have sent are now part of the app so they are listening.

Vorteile

We’ve been using brightwheel at our school since May 2016. It’s super easy to use and they keep enhancing the software and making it better. Invoicing is super easy. The cost is relatively low for the value that we get. It allows me to track kids and know who is here and ratios with ease.

Nachteile

There are a couple of things I don’t like. For example once a parent has issued a partial payment on an invoice, you can’t change/edit the invoice. I also don’t like that brightwheel isn’t integrated with PayPal. A lot of our families want to use PayPal which requires me to go in an manually mark payments as paid.

Vorteile

Brightwheel is easy to use for teachers - and updates are literally the click of a button for all kids. Great way to communicate with parents.

Nachteile

As an admin, it's not quite as user-friendly, but on the whole, I can see that adjustments are being made after feedback.

Vorteile

Ease of communication with parents. Billing features are amazing! Customer service is great and design team is always listening to input to make things better.

Nachteile

Alignment with State Standards is not user friendly. Would love to have the ability to communicate with staff only via message feature. Would love to attach files via message feature. Would love to be able to upload menu. Would love to have options of daily report (visually appealing) to be emailed to parents to give an overview of the day.

Vorteile

the ability to see how many kids I have instantly

Nachteile

Sometimes I have watched a parent check a child out and for some reason the child does not show being checked out.

Vorteile

It is easy to use! I am the person who trains staff and parents alike how to use the app and nine times out of ten, people pick it up very easily. It is intuitive and very user friendly. I even have to use it on multiple platforms and OS devices and feel very comfortable switching back and forth.

Nachteile

There are many times where I find myself wishing there were more features and things that might benefit a program our size. I've shared my feedback with the Brightwheel team and the answer seems to be that they are working on it, but aren't quite there yet.