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- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
We Love ReservationKey
Vorteile
The software is easy to use and intuitive. If you have a question, it's easy to search the FAQs and find a detailed answer with links to their blog and videos on how to get where you need to go. Additionally, they are pretty quick about getting back to you about a problem.
Nachteile
The only thing we think could make this better, is easier integration with the third party sites, without having to buy another piece of software to interact.
Antwort von ReservationKey
Yep, we agree, we need more direct connections to OTAs such as booking.com and Expedia. These projects are top on our list. For these channels we work currently through a channel manager. We do have a direct connection with TripAdvisor TripConnect and iCal links work well for Airbnb and VRBO among other.
Thank you for your very nice review, and for being a long time user of the system.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Value for a small B & B
The cost for value is great, as is customer service. I am very pleased with this product. Rep is great.
Vorteile
The customer support from rep is fabulous. There is always a quick reply and the problem is addressed or fixed. The system is reliable and is easy to read quickly in terms of availability etc. The reports generated are helpful.
Nachteile
The 2 areas I would like to make additions to are: 1 - adding a pre-tax total line on the reservation form and 2, the setting up new payment schedules. I don't do the second option often, so it is likely "old brain" issues.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Exactly what I was searching for!
After my "learning curve" with trying a new software platform, I have settled into a very comfortable relationship with not only the software, but the people behind it. Can't say enough good about their solid product, their customer service, and their willingness to continually strive to make the best product they can offer. I'm sold.
Vorteile
I love the fact that the front-end is very user-friendly for our potential guests, while the back end administration is straightforward and easy to use.
Nachteile
Honestly? For me, there hasn't been much of a downside.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent PMS Software for Bed Breakfast
Resevationkey is pro-active in solving issues, has forum, can email the owner and he will respond by picking up the phone or shoot you an email to let you know he's working on the problem.
I would recommend this software to a friend.
Vorteile
Well written instructions about the software, "how to set up", features, and videos to assist further with the education of the software
Nachteile
A short learning curve, but worth the effort !
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Perfect fit for my small business
With only 4 suites it is cost effective and user friendly......can't ask for more
Vorteile
Reservation Key was the perfect match for my small historical hotel. CSR helped me set it everything up and now with the forum answers are readily available. It is user friendly on both ends, my guests book easily with the reservation emailed to me. It's perfect for my business
Nachteile
I would like for guest to be able to cancel their reservation online and all information go out like when they book a stay
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
So Many Features, Saves So Much Time
The experience has been great. I feel like we are heard and helped if there is an issue. The forum, the videos, and all the staff helps to get us and keep us running smoothly. The calendar has so many great features I really can’t begin to name them all. You really should try it out.
Vorteile
The custom color coding of the stages of the booking. I look at the calendar and know exactly what stage of completion each booking is currently.
Nachteile
Some of the reports, especially , the owners report needs tweaking. Also, I would like to see the development of a mobile app.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
The *best* reservation system!
Exceptional!
Vorteile
The customer interface for my guests is simple and easy to use. The back office contains numerous useful reports: occupancy, revenue by room, year-by-year comparisons, taxes collected by month or quarter, even sales by item so innkeepers can easily view which add-on packages are selling the best. There are so many reports that I’ve only used about 50% of them!
Nachteile
It’s sometimes a little difficult to find the information I need because of the numerous reports & pages. However, a huge portion of this difficulty is me not remembering where to find something, like the url link information. There are a lot of training videos available to help users navigate though the system.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Company to Work With.
Vorteile
ReservationKey is very affordable compared to other systems out there. It can be customized to fit your needs and if very easy to use. When you need help with features you can post to the forum and the customer representative will get back to you in a timely manner. You can also search the forum and find answers to almost any questions you have.
Nachteile
The initial setup can be a little time consuming but between the forum, FAQs and help videos it is not too hard.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Long Time User
We have a small (4 rooms) bed and breakfast. The simplicity of the program means I have been able to teach any staff member the basics in a few short minutes, allowing complete continuity when we are away. When a problem arises ( I am not the best computer problem solver), representative patiently gives me whatever help I need.
Vorteile
I guess the ease of use, plus the modest cost were what sold me on the program in the beginning.
Nachteile
I really have no significant negatives, which may explain why I am one of representative's longest users.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great Value Excellent Customer Service
We find ReservationKey vital to our operation. We always have a fast response to emails we send to the technical team. They do continue to improve the software and we appreciate the attention to detail.
Vorteile
The software is very user friendly with several instruction videos. Reports are easy to navigate and run.
Nachteile
As the company expands sometimes we can experience a lag in response. They have worked on this and we now are not experiencing problems. Fast response to emails when we do contact them with problems.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
ReservationKey review
We have easily linked to Expedia, Bedandbreakfast.com and other lodging web sites. I'm sure that if we ever do run into a problem, it will be addressed and solved expeditiously.
Vorteile
We have been using reservationkey for several years and appreciate the fact that we no longer have to search for reservation management software. Before we signed on with reservationkey we would find ourselves searching for a new system every so often because we had some problem with the one that we were currently using. We can now find no reason to look for another, as reservationkey provides everything we need in functionality, support and ease of use.
Nachteile
Can't really come up with anything here.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Fantastic Service
My income has increased, no more double bookings or forgotten bookings. It has made my life much, much easier.
Vorteile
The pros are the ease of use, even for me. ReservationKey is very intuitive and where there are questions, they are super responsive and ready to help. I love being able to look at the How-To videos and the forum is full with fellow innkeepers ready to discuss and answer questions
Nachteile
nothing. It's perfect for my small business
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
You will love using Reservation Key
I love the fact that if I can't figure something out, the team will respond to my request in a reasonable timeframe to help me resolve any issues I may have. Great customer service.
Vorteile
We have been using ResKey for several years now. Love everything about their system. When I need to change something on our system, the forum offers lots of answers and the team has created videos as tutorials to assist as well.
Nachteile
There isn't anything I don't like about the software.
Antwort von ReservationKey
We really like making custom videos to answer questions and teach the system. We find it is one of the best ways to go. Thank you for mentioning you have found our videos helpful, and of course for all your nice comments here.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Excellent Option for Online Reservation Software!
Our Bed and Breakfast has a lot of nuances that many other reservation software companies could not accommodate where ReservationKey excels. After the initial set up, ReservationKey has saved us a significant amount of time on repetitive day-to-day tasks. We look forward to all the new features that will be added in the future!
Vorteile
The ability to customize your reservation page using ReservationKey is a major benefit. Additionally, the staff are very responsive to customer input and continuously make improvements to better serve their clientele.
Nachteile
Some of the features require multiple settings to be set up perfectly otherwise the system doesn't work as intended.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
#1 Reservation and vacation Rental system
I get good bookings, easy for my clients to reserve online, I just love it!
Vorteile
Fast, no errors, great service, fully responsive, i am very happy to have found this amazing system.
Nachteile
It is only in English. It would be great if the reservation page could have multi languages.
Antwort von ReservationKey
Thank you for your very positive review.
Note, we actually do have an option to make reservation pages in Spanish, or whatever language you like. It uses our custom text feature, where it is easy to enter your own translations of our English terms (or load one of our Spanish, French, or German templates and edit from there). Then it is easy to add a new page in every language you need.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Reservation Key is what I was looking for and has been the answer for my Reservation System.
Excellent
Vorteile
I can Truly say Reservation Key is what I was looking for and has been the answer for my business. All my Bookings are done thru it and it saves me one full time employee. Thank you for creating this great Reservation Manager for us Reservation Key!! Bo Knysh. [SENSITIVE CONTENT HIDDEN]
Nachteile
No Cons. Customer support is great if you have any issues at all!
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Product - Great Price
My relationship has been great. They are very responsive and open to enhancements and suggestions. The system constantly improving and having more functionality
Vorteile
Ease of use and set up!
Integration to channel manager
Nachteile
The only issue I have is what I want no one has!
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The best for small independent lodging businesses
Love that you deal with the owner directly and reasonable requests for improvements are usually implemented rapidly. You never feel that issues go unaddressed.
Vorteile
Flexibility to customize for your individual needs and the company is not corporate run!
Nachteile
The company is super eager to please and the few unavoidable problems that occur with the software of this complexity were always addressed and solved.
Antwort von ReservationKey
One of the things we like about being a non-corporate type company is that we are able to work so closely with our users. Without our user's input and ideas we never would have been able to build the system that we have. Thank you so much.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Absolutely reliable
My overall experience with ReservationKey is a positive one. Management is responsive, the program is robust and customizable.
Vorteile
ReservationKey makes it easy for me to keep up with what is happening in my business.
Nachteile
It’s been so long since I’ve had an issue, I can’t even remember what it was about. What I do remember, however, is the instant response and resolution.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Love this system!
Vorteile
ReservationKey is very affordable. It has all the features that much more expensive software and with a little work, you can customize it to do just about anything you need.
Nachteile
The initial setup is a bit of work but once you get past that it's great.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Easy to use
This software is inexpensive, easy to use, and the support team responds quickly and patiently to requests.
Vorteile
I am new to the tourism business. Reservation Key has been very easy to get used to and use as a tool to keep track of reservations, payments etc . It has an activity button that reminds you each thing you did within the program in case the need to undo a mistake.
Nachteile
I miss the feature in which you used to hover the mouse over a name and it would show the balance due. Also, you used to be able to right click and in the quick view change the status to 'checked-out' where as now you have to open the reservation which takes just a few seconds longer.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great software system for small properties
I love this system. It is perfect for small properties and has all of the features we need but we are not paying a huge monthly fee for things we would never use
Vorteile
-we can tie our three properties together so we can see all three in different locations
-completely web-based so we can carry it with us on vacation
-links to other businesses in town that use the system so we can see availability to refer
-exceptional pricing
-support has always been exceptional
Nachteile
-sometimes the system repopulates rooms as available after cancellation but once it happens you just check
-sometimes in the AM, i think central is upgrading and we do not have access to the system for a time
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Absolutely recommend
Overall experience had been very positive. Any hurdle or questions are always addressed within hours.
Vorteile
Very user friendly. Easily navigate reports of all kinds.
Nachteile
Can't think of any. Anything that was a problem for me, they helped. There is also a forum where other users can assist each other.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great Vacation Home Management Software Program
We have been using ReservationKey for several year and not had any problems with the software. There is always quick response on all questions that have came up. I would recommend this program to anyone.
Vorteile
The thing that I like the most about ReservationKey is how easy it is to use. It is simple to use but has options to personalize to what best works for our company.
Nachteile
I like everything about this software.
Antwort von ReservationKey
Thank you! We have tried to develop a fairly sophisticated product, but one that continues to be easy to use and learn.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Very Easy and Functional Software
We manage 8 rental properties with the software and find it very functional and easy to use. Only issues have been user input, nothing with the software.
Vorteile
The software is very easy to use and customize.
Nachteile
Sometimes the "float over" a reservation wouldn't bring up the information of the unit.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Best value!
Moving from a more expensive program with less features to ReservationKey was one of the best business decisions I ever made.
Vorteile
This system is a great program. They respond to any issues very quickly. Every issue I have had would not have been an issue if I would have read just a little farther in the instructions. They are awesome and continually are added new features!
Nachteile
I have used ReservationKey since 2014 and have absolutely no problems with it.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
It's the best I've found
I am a former Webervations client. This system is far superior. I search for alternatives every year and have always found this to be the best.
Vorteile
Response emails are automatic. Easy to cash out clients and add extras. Easy to customize.
Nachteile
I would like the ability to send formatted text messages to clients directly from the software
Antwort von ReservationKey
Thanks for the nice comments.
We have considered adding a module to be able to send text messages from the system. This may be an option we add in the future.
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
nice reservation system
Vorteile
Has most things you need. very individual to set up, lots of nice features. includes booking engine, automatic emails, connection to channel manager...
Nachteile
just 1 thing missing: for bookings where more than 1 invoice needed (ex. touroperator orders and pay for room - guest pay for food and extras) you have to add 2 bookings and hide 1 of them. Would be nice when you can create 2 or more accounts in 1 booking.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Superb service snd easy to use program
Keeps my reservations online so potential guests can book 24 hours a day and don't need to contact me
Vorteile
Easy to set up
Easy to change data
Top of the line customer service
Good customer forum
Nachteile
Nothing i like everything about this program
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Member til 2012
i think we have one of the best reservation system for the money.
Vorteile
Easy Software, great Reservation System
Nachteile
Sometimes a little slow, special when someone change the server , LOL
Antwort von ReservationKey
Thank you for being a long time user, and for your nice comments.
We are constantly tweaking our servers to best match the demands on the system. With Amazon Web Services, our host, this is pretty painless to do, but unfortunately there have been a few times when the changeover hasn't been perfect.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
A+ software and great support
100 stars, CSR is awesome. We have been with them since 2009. Save alot of money and never look back. It is worth 10 times the price.
Vorteile
I love the online booking, discounts is shows, the owner reports, and so much more.
There is not one thing that we do not like about it.
Nachteile
There isn't a thing that I would change. They are continuing to add more features as technology changes.
Antwort von ReservationKey
Thank you so much! And thank you for being a long time user.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Price efficient
We are using the reservation key for our 18 rooms bed and breakfast. It worked amazingly perfect.
Vorteile
Reservation key we are using from 2007 and I never had any issues with it.
Nachteile
I don't find any issues, as it's easy to use.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great Reservations system
Very happy with Reservationkey, great solution for our hotel, easy to use and learn und great owner reports.
Vorteile
It's very easy to handle and reports are simple and clear.
Nachteile
Reports´ information can not be adjusted manually
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great reservation web based software
One of the rep has been very responsive to customer requests for help. There was always a response for our questions. Recent years have seen development into a much more user friendly interface. Res. Key is a Great value.
Vorteile
over the years there have been constant improvements that make the value for the dollar very good.
Nachteile
Difficult to use years ago. There has been a great improvement for rate specificity holidays and flexible periods.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Best reservation software
I don't have to worry about over bookings, customers book online and pay online as well. We have incorporated our lease packet into the software as well and only click one button to send that out with every reservation. Easy peasy!!
Vorteile
I like EVERYTHING about this software. I've used it since I opened my doors in January of 2005 and it's the only software I use for my vacation homes.
Nachteile
I have nothing negative to say about this software
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Best Reservation software package out there.
ReservationKey really came in and saved the day for us. We are now able to continue our business as before with even a better program.
The tech support is exceptional and quick to respond.
Overall 5 *****
Vorteile
We were a long time customer of Rezovation Web and were looking for a similar product to replace it. ReservationKey has all the features I need plus more. We use a lot of color tags to show the status of each reservation and ReservationKey gave us that. It's real easy to book a new reservation or just get a quick quote for a customer. It's very flexible and able to fit any situation you may have.
After looking at a lot of others, ReservationKey is far and away the best one out there. Also, the price can't be beat and there is no long term contract.
Nachteile
Not much to dislike about ReservationKey. It has so many options. The learning curve may be a little steep at first. But help is out there. Either by the user forum or in house tech support. Now if I'm really picky, the guests' state should have a drop down menu to chose from.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Satisfied
Vorteile
Ease of use of the software, easy to learn.
Nachteile
There has been occasions that the system goes down.
Antwort von ReservationKey
We work hard to ensure the system is always online. Over the past years our up-time has been really good. Even so we know there have been a few occasions where things went down briefly, and we continue to work to improve to make sure that doesn't happen. Thank you for your review and using the software.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Works perfectly for small businesses
Vorteile
User friendly and easy to use, doesn't require much time to master it
Nachteile
Regular glitches when working with big reservations
Antwort von ReservationKey
Thank you for being a long time user of the software.
While the system works best for reservations six month or less, it should also handle longer ones. We are always working to improve and regularly updating the system to better handle our client's needs.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Very useful reservation system
Years ago we decided after a long search for reservation key for our B&B and we don't regret it.
We have been using reservation key for more than 7 years.
The executive is always improving the functionality.
Vorteile
Easy to use.
If there are problems yo can always contact them and they will be resolved as quickly as possible.
Nachteile
That there are no symbols to use, French language
- Branche: Wein und Spirituosen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Treehouse Vineyards Reccomends Reservation Key!
Vorteile
We have been using Reservation Key for years now. Our staff have all been able to use this software with no complications or trouble learning the system.
Nachteile
We do not have any issues with Reservation Key!
Antwort von ReservationKey
You were our first treehouses on the system. We love seeing creative uses and having a wide mix of clients. Thank you for your long time support.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent software
I have solved the calendar of my properties and my website with online reservations.
Vorteile
It is very easy to use and Customer support is always there when one needs it
Nachteile
needs to modify small details to make it more useful to have vacation rentals and it would be great if the website is in Spanish and English
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Best Reservation Software available
Not only is the software quick and easy to set up on your web site - their tech support team is available to assist! Their customer forum truly assists with offsetting any questions
Vorteile
Reservation Key is extremely easy to use!
Nachteile
Nothing! I’ve been using the system for years and appreciate all their timely software updates
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Number 1 Reservation Software!!!
I've been a customer with ReservationKey for years. They have made my life easier and more profitable!
Vorteile
It's easy to use. Very cost effective. Great support. Flexible for your website. I highly recommend!
Nachteile
There is very little about this software that i do not like...
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Fairly easy to use
overall for the price it is a really good product
Vorteile
I like how easy it is to update availability and print guest info or email guests a variety of personalized emails
Nachteile
that it is sometimes off line when needed
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Reservation software review
Our overall experience has been great, again I wish their was a better "learning" center online for the software.
Vorteile
The support and basic ease of using the software.
Nachteile
I wish they had better learning videos/online classes.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great PMS for small proerties
Easy to install, setup and the support is great.
Vorteile
Its has all you can need, from reports to just simple daily comands.
Nachteile
So far nothing. If we need to improve on a function RK is very receptive to add ons.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Feeds your business
Vorteile
No commission, great feature set, always improving.
Nachteile
Can be hard to learn, but that is due to it offering so much for different setups.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I can not live without it !!!
Vorteile
EASY TO USE. FROM PHONE OR COMPUTER . NOT EXPENSIVE
Nachteile
I LOVE RESERVATION KEY . I DON T SEE ANYTHING BAD TO TELL YOU
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Satisfied Customer
Vorteile
Ease of use
Great customer service
Very affordable
Nachteile
Very nit-picky small things. None of import.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy to use -mobile as well
Vorteile
easy to use and good display on mobile - web based so can use from any computer/phone
Nachteile
sometimes slow, but i think that is more our internet issue
Antwort von ReservationKey
Glad to hear you are using the system on mobile devices as well.