
ActivTrak
Über ActivTrak












ActivTrak Preis
ActivTrak bietet eine Gratisversion, aber keine kostenlose Testversion. Die kostenpflichtige Version von ActivTrak ist ab 10,00 $/Monat verfügbar.
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- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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ActiveTrak - When you want to really monitor your employees/workers remotely
Very good overall experience. Easy to use, and install.
Vorteile
This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive.
Nachteile
One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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So far... So good!
Overall it has been a great experience and ActiveTrak has proven to be a useful tool
Vorteile
ActivTrak has been a great tool for monitoring productivity across my team. The ability to set the parameters and also conduct on spot auditing has been great to the development of my team.
Nachteile
I wouldn't say it's what I like the least, but I wish we could have a way to save screen activites, at least snapshots to be reviewed at a later time.
Gründe für den Wechsel zu ActivTrak
Better system overall, more functionalities that we needed.Antwort von Birch Grove Software
Hi Dan -
Thanks for sharing your ActivTrak experience! We do have a screen details capability that addressed what you've noted in the "con" section. If you're interested in learning more about that, please send me an email at [email protected] and I'm happy to connect you to the right person.
Thanks again for your feedback,
Megan
- Branche: Buchhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Good product, room for improvement
Vorteile
Decent hours reporting, I can see my teams screens.
Nachteile
The app is often buggy, and not always operational. Not truly accurate
Antwort von Birch Grove Software
Hi Brad -
Thanks for sharing your experience. If you'd be willing, I'd love to hear more details around the cons and connect you directly with the Product Team. If you're willing, please send me an email at [email protected] - we'd love to turn your experience into a 5-star one!
Thanks again,
Megan
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Pricey But Helpful
Overall, the experience was just ok. It works really well for what we wanted to know about efficiency and workloads of our people. But after the price increase, it just wasn't a good option for us anymore so we are not using it at this time. But would again in the future if it makes sense.
Vorteile
It was really helpful for me to see what kinds of things people on my team were doing while they work and where we had people spending too much time using certain tools and programs.
Nachteile
The difficult part of using ActivTrak for us was that we had to send it out to all of our people to have them install in on their computers. It led to some issues with people feeling uncomfortable with being tracked and took a lot of time/conversations to get everybody on board with what we are trying to do.
- Branche: Versicherung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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ActivTrack review
I like that I have access to see what staff is doing and to be able to see where they might be struggling
Vorteile
Being able to review how staff works/hours worked
Nachteile
No clear understanding of what some of the descriptions of work actually are tracking
Antwort von Birch Grove Software
Hi Janet -
Thanks for sharing your feedback. I'd love to dive deeper into what you've noted in the cons. My email will be shared with you in the reply - please reach out. Happy to connect you!
~Megan

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Good service but not for companies less than 5 people.
I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.
Vorteile
Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.
Nachteile
You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.
- Branche: Tiefbau
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Great Tool For Productivity Insight
It's a great tool, I recommend it. You can see the top websites that are being accessed at a company level. As well as insight on individuals. The graph is great because it gives you breakdowns for the day and week.
Vorteile
ActivTrak is a great tool, and shows accurate information. I like that it's in real time that you can view employees productivity.
Nachteile
The printable reports is lacking and could be better formatted.
Antwort von Birch Grove Software
Hi Josie -
Thanks for sharing your experience with ActivTrak. I'll share your feedback with the Product Team. If you have specific reports you'd like the printing capability to be better on, please feel free to send me an email and I'll pass those details on.
Thanks again!
~Megan
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Great software that works as intended
Works well, easy to deploy and scale would highly recommend it for both productivity and security for company devices.
Vorteile
Easy to install, works across pc and mac
Nachteile
User Aliases don't always work so if you use a generic login things can overlap
Antwort von Birch Grove Software
Hi Joseph -
We appreciate you taking the time to share your experience with ActivTrak. If there's anything we can do to turn that 8/10 into a 10/10 for recommending us, please let me know!
Thank you!
~Megan
Thanks again!
~Megan
- Branche: Medizinische Praxis
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Excellent monitoring and tracking tool for remote teams
Overall experience is very positive. I can counsel team members by providing real time data to coach for improvement.
Vorteile
Ability to track so many things, websites, utilization, productivity decline, high passive time. I am able to see whether the team is actively using tools provided for workflow. I can also verify if team members are using unauthorized websites such as social media sites.
Nachteile
Nothing come to mind at this time. I am getting everything I need.
Antwort von Birch Grove Software
Hello Dana,
Thanks so much for sharing your ActivTrak experience. I love hearing that you're using the insights to coach people.
Have a great week!
~Megan
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Great solution, more data would be better
Vorteile
It is a simple tool that works really well and gives me basic information I need.
Nachteile
I would like more specific data, it feels like for the price it needs more.
Antwort von Birch Grove Software
Hi Ryan!
Thanks for taking the time to share your feedback! I'm curious what else you'd like to see and if you'd be interested in giving more specific feedback? I'd love to help you get more value from ActivTrak — and it might just be pointing you in the direction of the right resources!
Thanks again!
~Megan
- Branche: Automotive
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Keep an eye on problematic employees
We mostly use it to track the activities of problematic people, and help us prevent some incidentes and bad use of the computers and keep safe information of our customers.
Vorteile
It is a great way to see how your team spends their shifts, if you have problematic people you can see what they are doing by installing an invisible client, this way you can ensure that your equipment is not being missused.It has great reporting capabilities.
Nachteile
It sometimes does not updates as intended and it can be a bit problematic to delete the client if you want to be secretive.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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A way to see what is going on to a point
ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation, we opted in the end to use other logging and to ensure the message was to employees we aren't sitting watching every move as doing so would alienate a highly already productive team.
Vorteile
ActivTrak is fairly hidden though can be found by developers/competent IT people who know what to look for and it gives a way to be able to see after a fair amount of customising and configuring. Some elements such as seeing what is being used are useful but also we did seem to be logging quite excessively information we didn't need to capture.
Nachteile
After spending a while customizing and adding what to track we did start to wonder if this too was taking more time than the benefits and it is also worth noting that ActivTrak doesn't take into account non computer based interactions so you might see a period of inactivity when someone is actually logged into a different system or on a different task then ActivTrak is blind to this interaction. We also noted that there is a risk people within your business think its a bit excessive and similar to forcing employees at home to keep a webcamera on all day.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Activtrak Review
It's been an overall great experience, their support is amazing and fast at replying, the agent does what it advertises and it has helped us greatly as of late with all the remote work being done.
Vorteile
What we like the most is the fact that we can categorize activities as productive or unproductive, this helps us have a more accurate report when checkin out productivity and keeps us well informed of which users are accesing unproductive websites or applications, also the fact that we can customize the schedule in which the agent keeps track of activities since a lot of our employees are woking from home using their personal devices and they can use them withough worries during their free time.
Nachteile
The installation process can sometimes be difficult as some firewalls and antivirus softwares block the agent from recording any activities, this means that even if the agent is sucessfuly installed we still don't get any records from it on that particular computer, it can be easily solved by adding exceptions to the software but not everyone is comfortable doing so since some are using their personal devices.
- Branche: Personalbeschaffung & -besetzung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Great Program
My overall experience has been fantastic the support has been outstanding thank you
Vorteile
I like the software especially because our employees are working remotely this is a great way to track productivity and ensure they are not working to many hours.
Nachteile
I like the software there is nothing negative to say
- Branche: Outsourcing/Offshoring
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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A BPO Essential Tool
I would say that its worth its price. Ever since we started our Work From Home set up, managing the team has been made easy by ActivTrak. We are able to monitor our team's activities as it relates to their productivity and we are able to keep our word to our clients about protecting their data and prevent any data security breaches.
Vorteile
I love how it integrates productivity tracking and security in one platform. This is the tool to help you manage your company effectively especially for outsourcing companies like us. It tracks the productivity of our offshore team and generates a comprehensive report that could help assess a staff or a team's needs in their operational day to day activities.
Nachteile
None. I would say that the features offered by ActivTrak are functional and beneficial. This makes sense because they are open for suggestions and they conduct webinars from time to time where they provide information about a new feature and gather information about what could possibly be a helpful feature in the future.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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ActivTrak - Computer usage tracking solved
Productivity monitoring is the main purpose the software has been used in my organization. It does this quite well. Based on computer usage statistics provided by ActivTrak, corporate firewall rules can be adjusted to address productivity concerns.
Vorteile
This software is very easy to use and very easy to configure. A very small agent can be installed without a trace, even to the technically savvy. The web-based console does a great job with reporting up-to-date computer usage statics as well as screen shots in real-time. It does exactly what it is designed to do - see and record computer usage. Usage statistics are broken down by application/category which is helpful in determining productivity.
Nachteile
There isn't much to dislike about the software as it does what it intends to do quite well. The only difficulty I have experienced is the removal of the agent when a system falls out of the scope of monitoring.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Free team activity tracking with highly detailed reporting.
I am using for all of my 3 team members and now I can see how many time they have wasted on social media. It is a great tool to check on your team member on their efficiency. Free team activity tracking with highly detailed reporting.Free team activity tracking with highly detailed reporting.
Vorteile
The dashboard is very well organised and shows exactly what needed. All the charts and statistics are very well organised and you can see where time is wasting.
Activtrak helps me to check the efficiency of my team. I was having difficulty to finish my projects and need to check my team's performance. It is easy to set up and give accurate result most of the time.
The screenshot is somehow controversial as it takes some of my teams working code and upload to the server. I am not a big fan of screenshot taking as it is very vulnerable to my coding and content, But sometimes it is useful to have as proof.
It is a good way to see team members are working or playing games or using social media.
The reporting option is vast and has most of the important things.
I love how simple the setup is, no server set up. Just install and I can now see the stats and control from a web browser. No technician needed.
Nachteile
For and PC it suddenly takes lots of memory and starts sending lots of packet to my default ethernet unused ports. I have to uninstall it or use wifi for internet connection. I am still waiting for my IT support staff to show up and solve this problem.
- Branche: Staatsverwaltung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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ActivTrak Review
ActivTrak is an excellent tool for our organization that works perfectly, easily, effectively, all at a very low price point. It helps us enforce our Acceptable Use policy and take action when necessary.
Vorteile
The best part for us is that it takes the legwork out of an investigation. Simply install the tool and the data is gathered in many different formats. Before we started using it, an investigation would consume hours of IT's time while we dug through firewalls and internet history files (if available) to piece together a picture of PC activity. Being able to provide legal a set of screenshots is perfect and removes all of the guess work.
Nachteile
We haven't run into anything we disliked about this software
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Recommended to our customers
we have been recommending this to our customers for a couple of years now - they seem to like it. UK-hours support would be appreciated in future.
Vorteile
The ease of installation along with the multitude of reports
Nachteile
I wish the software could be user-based rather than per machine - when users hotdesk, this will knock out our licensing and stop reporting until it is noticed/dealt with
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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ActivTrak for Remote Productivity
Vorteile
The dashboard allows you to drill down from group setting to each employee's uses. Coaching and insights help keep everyone in focus. The ability to see where and when folks are using what software or sites allowed us to capture the fact that one of our remote workers was performing two online jobs at the same time.
Nachteile
I don't really have any. Easy to set up and use.
- Täglich für Mehr als 1 Jahr genutzt
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As an employee, I felt comfortable that we were being held accountable while not being held...
Vorteile
I like that it is not completely intrusive in a keylogger like fashion as other softwares are, while still giving my bosses the information they need to keep everyone honest.
Nachteile
The completely hidden nature can be a little uneasy - be sure to be transparent to your employees that you have this installed on the machines they'll be working on. Want them to be honest? Be honest yourself!
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Making timesheets easier and keeping staff productive
Has allowed for more accurate timesheets within the company that allows for invoicing to be a true reflection of work conducted and proof for clientele. Able to assess the productivity of staff which has resulted in increased productivity and the prosecution of a staff member stealing company data.
Vorteile
The recording of information on a active desktop into a spreadsheet allows for accurate timesheets (billing to clientele) and updates on staff productivity. Screenshots also provide an effective method for assessing exact work conducted. As it is all online, the access to the dashboard can be done anywhere, even on holiday!
Nachteile
Inability to record activity when device is offline (not connected to the internet) and then upload said activity when online again.

- Branche: Versicherung
- Täglich für Mehr als 2 Jahre genutzt
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ActivTrack is a great product that can help small business owners monitor their employees...
Employee computer tracking....inefficiencies in the office.
Vorteile
It's user interface is simple and intuitive. It provides an in-depth report of each computer and what the user spends time doing.

- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Great customer support, wish it had a few more features
Insight into user behavior
Vorteile
Easy to install
Unobtrusive and almost completely invisible to the end user
Compatible with antivirus and other security applications
It does what is claims to do
Nachteile
Limited customization for enterprise type deployments, for example I would like to capture screenshots more frequently but at lower resolution
No keystroke logging - I understand the philosophy behind not doing it, but enterprise customers need this functionality
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Useful app for every company who wants to keep productivity on track.
Improve my team productivity by implementing secure ways for them to navigate and work based on their activity.
Vorteile
You can try it first and decide if it is the proper solution, and it allows you to configure it and setup permissions. It is very useful.
Nachteile
Once you uninstall it, and install it on other machines it will not bring the screenshots. The settings menu could be more user friendly and the stats page should allow more detailed reports.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Activtrak recommended
Okay overall I just wish the website was easier to use.
Vorteile
It does the job and I'm able to see when employees are working
Nachteile
Set up is confusing especially if you have to reinstall, as is the website. I wish I could view the screen without additional fees.
Antwort von Birch Grove Software
Hi Christine!
Thanks for taking the time to rate and review ActivTrak and share your experience with others. If you'd like to provide more detailed feedback, I'd love to hear it. Please feel free to email me at [email protected] if so. I'd love to connect you with the Product Team.
Thanks again,
Megan
- Branche: Konsumgüter
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Just what our business needed
Our experience with ActivTrak has been positive. It meets our needs to measure productivity of our teams in office and working remotely.
Vorteile
We are able to monitor productivity among our teams and individuals. It helps us to provide coaching to improve our empoyees.
Nachteile
There are so many versions of reports, it can be a bit overwhelming and confusing to hone in on the exact metrics you need to measure.
Antwort von Birch Grove Software
Hi Matt,
Thanks for sharing your feedback. I'd love to suggest that you check out ActivTrak Academy. It's full of on-demand courses and videos to help you get the most out of your experience.
Thanks again!
Megan
- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Think Twice
We started the partnership (well we thought it was a partnership) in 2020 when our entire workforce went remote for Covid. We intended to use for productivity coaching but it became too cumbersome to be of any real value. The system never seemed to work just like it should and customer service was awful or none existent. We made the decision to leave for several reasons and even with the issues in the platform and poor customer service, they insisted on holding to the year contract they lock you into. I requested a partial refund for the remaining time and they ran me in circles for 8 full weeks (probably hoping i'd just go away) before they finally got on a call with me, just to try to upsell me more and waste my time. They say they care about a partnership but they have the legal right so no dice. I understand we have a contract but we are always willing to work with our own customers in individual circumstances and I believe we had a strong case to get a partial refund. If you look, they do an exceptional job with their digital marketing to not allow any reviews on most platforms... only on places they can pay to put their fake reviews in and real customers can't comment. That is not the practice of an honest company to me and doesn't let the consumer do real research. There are other platforms out there who do the same thing, while their UI may not be as pretty, their service and functionality ore than make up for the visual shortcomings.
Vorteile
When it worked, could view live screens or screenshots to use for productivity coaching as well as catch behaviors like job searches early.
Nachteile
Customer service was atrocious. Agressive with you to get you to buy /renew but abandon you as soon as you pay. Product never worked like it should. Alerts constantly broke. System was agonizingly slow to the point it was almost unusable unless you wanted to pay a full time person to review. The data classification system was not smart - you would expect once you classify a URL as one thing it would remember it but instead had to spend hours each week re-classifying the same thing over and over just to have the data show up correct to be able to coach the team. If you want any of the features or reporting that woudl actually maybe be helpful to give you insights and save you time... expect to shell out more money for each one.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Useful Tool
Good tool to monitor remote workers. Can be a little time consuming to dig down into reports to get the detailed info that is sometimes needed but overall it is helpful.
Vorteile
The ability to see what our employees are working on.
Nachteile
The reporting is sometimes a little difficult to decipher.
Antwort von Birch Grove Software
Hi Jennifer - Thanks so much for taking the time to provide a review. Have a great weekend! ~Megan
- Branche: Unternehmensberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Thanks ActiveTrack
Great! I need to go to active track academy and learn how to use the software better.
Vorteile
Great Metrics with enough detail to clearly see an employees day, how they are working, how much time they are spending on each tasks, etc.
Nachteile
Don't have anything I an see as a con at this point.
Antwort von Birch Grove Software
Hi Paul,
Thanks for sharing your feedback — and happy to see the software is helping! Please let me know if you have any questions or feedback on the Academy as you dive in!
~Megan
- Branche: Gewerbeimmobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Janessa Patterson Review
Vorteile
That it tracks the activity of each employee.
Nachteile
Wish it was a little more user friendly.
Antwort von Birch Grove Software
Hi Janessa!
Thanks for sharing your feedback. If you'd like to provide feedback directly to our product team through customer feedback panels, betas, etc., please email me and I'll connect you with that team.
Thanks so much!
~Megan
- Branche: Versicherung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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We love using ActivTrak!
Vorteile
The dashboards and easy to read summaries of time categories.
Nachteile
It sometimes has glitches where I am unable to view my teams time on a given day.
Antwort von Birch Grove Software
Hi Stephanie -
Thanks so much for sharing your experience. If you'd like to give more specific feedback about the glitches, we'd love to hear about it so we can see if we can address it.
Thanks again!
Megan
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Great Service
ActivTrak has been a great tool for us to track to productivity of our remote employees, and also helps us determine when an employee left, if they forget to clock out.
Vorteile
Being able to make sure remote employees are being productive.
Nachteile
When over user count, information will not display.
Antwort von Birch Grove Software
Hi Samantha,
Thanks for sharing your experience with us — and your peers! We appreciate you taking the time to do so.
Have a great week!
Megan
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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How to monitor activity and productvity of your team
Vorteile
Activtrak is very easy to deploy. Very intuitive ui. Clean and simple design. Search function is very
Nachteile
The price is a little bit high after they chnaged the pricing tiers a few years ago.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Effective and affordable solution for monitoring employee productivity
Positive experience overall. Simple and straightforward, but a little bit of a learning curve when it comes to reporting.
Vorteile
The interface was very simple to use for the most part. I went from not knowing anything about the portal to diving into reports.
Nachteile
The plethora of reports and features is nice, however it was almost a bit overwhelming.
Antwort von Birch Grove Software
Hi John -
Thanks for taking the time to share your ActivTrak experience! Please let me know if you have any questions or if I can connect you with anyone if you have any specific questions or feedback.
~Megan
- Branche: Verbraucherdienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Great way to monitor employee/team computer activity
Vorteile
This tool allows me to track my trainees' computer activity during training
Nachteile
I have nothing negative to say about this tool
Antwort von Birch Grove Software
Hi Jean -
Thanks for taking the time to write a review. I always love to see how customers use ActivTrak in different ways - verifying attention to training is a great one!
Thanks again for sharing!
~Megan
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Never got it to work.
Never got it to work and Tech support could not get it to work either.And they did not cancel my contract.So I had to pay for 1 full year for a product that I did not use.
Vorteile
Never got it to work and Tech support could not get it to work either.
Nachteile
Never got it to work and Tech support could not get it to work either.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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MINIMUIM USERS AND ANNUAL AGREEMENT REQUIRED - GO SOMEWHERE ELSE
Nachteile
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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ActivTrak Delivers what is required
Began using during Covid, with employees working online. Activtrak was able to provide necessary metrics to Line managers, to ensure that operations continued to run efficiently. We continue to use the platform, due to the valuable performance data delivered.
Vorteile
Provides tracking & monitoring of employee activity & productivity efficiently.Helpful insights are provided to line managers to address concerns before they become an issue.
Nachteile
Cost - Reductions would be appreciated, but I suppose you get what you pay for & the service is delivering as promised
Antwort von Birch Grove Software
Thanks for taking the time to review us, Sean! Happy to hear that ActivTrak is helping with your team's productivity.
- Branche: Architektur & Planung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Great Remote Employee monitoring software
My overall experience has been very good. I started using this software after covid. After the covid, when my employees started working remotely, I installed this software and now I get every detail of what they are doing on the system.
Vorteile
The best part of this software is you can setup the shift timing in which you want to monitor. You get all the details and activities done on the system within the shift timing and also get the detailed reports of it.
Nachteile
The pricing is a bit high as compared to other monitoring softwares but the functionality is worth the money.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Stay far, far away
Nightmare.
Vorteile
There is really are no pros to this software.
Nachteile
I would not recommend ActivTrak to my worst enemy. Good luck trying to cancel it when it does not work for you. I tried cancelling it and they wouldn't so I cancelled the card and now they are trying to send me a bill for a month I was not even using the software. Finally had to turn them over to our legal counsel today.
Antwort von Birch Grove Software
Hi, David. We have a cancellation form we'd like to share with you by putting you in touch with our team. Just email [email protected] and we can get you going in the right direction! Once you fill it out, the team takes it from there.
- Branche: Staatsverwaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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From the initial download to the first use, it was so easy and intuitive.
Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.
Vorteile
The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.
Nachteile
When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.
- Branche: Informationsdienst
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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User feedback for ActivTrak
I have had a very positive experience with ActivTrak. The software is very intuitive and easy to use, and the customer service is excellent. I have been able to quickly set up and monitor employee activity, and have been able to quickly identify areas of inefficiency or potential risk. I have also found the reporting features to be very helpful in helping me to track progress and identify areas of improvement. Overall, ActivTrak has been a great tool for helping me to better manage my business.
Vorteile
ActivTrak is a cloud based software that allows employers to monitor employee activity in the workplace. It provides real time insights on employee behavior, productivity, and engagement. The software is designed to help employers improve their workplace productivity, reduce cyber security threats, and gain valuable insights into how their employees are using their time. ActivTrak provides comprehensive analytics and comprehensive reports that allow employers to gain a better understanding of how their employees are working and how they can improve their productivity. It is also designed to be easy to use, so employers can quickly and easily set up the software and start monitoring employee activity.
Nachteile
ActivTrak does not offer a mobile app to monitor employee activity on the go.
- Branche: Versicherung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Features are impeccably accurate and in line with the advertised elements
Vorteile
The ability to monitor employees’ and their workstations through a single interface is an upgrade in my work area. Time tracking and productivity analysis have helped me greatly in my work and are currently my favorite features out of all the great features of Activtrak. I have tried other software with similar promoted features but it slows the system down, with ActivTrak, the system works well and there seems to be no lag period. It is great.
Nachteile
A live feed of the employees’ screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available.
- Branche: Outsourcing/Offshoring
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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A Must Business Security Feature!
This is a must application for businesses! Whether you have employees on site or remotely, Activtrak will help ensure your business is protected. Aside from that, it will also help you ensure to have receipts (evidences) for any activities that are not in line with your business requirements/processes.
Vorteile
This application has helped us a lot in ensuring we are able to protect the business from any fraudulent and non ethical practices that may put the business in a difficult position. Moreover, Activtrak has helped us in ensuring we have proper documentation when we have to deal with any infractions.
Nachteile
NONE! I love how convenient and helpful this application has been towards my work and the business I support with. I cannot think of anything I don't like about this application.

- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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My opinion
I'm very happy, never run in any error and the agent program is constantly updated
Vorteile
ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.
Nachteile
The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings.
The installation while is very fast and easy, sometimes is blocked from antivirus programs

- Branche: Finanzdienstleistungen
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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ActivTrak for Family Monitoring
Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however.
Vorteile
ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do.
Nachteile
It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort.

- Täglich für Mehr als 2 Jahre genutzt
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It helped track my employees in stealth mode. I can judge behavior of my employees and keep...
peace of mind about progress of my employees.
Vorteile
Recent screen shots help get overview at a glance about what your employees doing.
One can monitor from anywhere or on the go.
website blocking is very easy and its very difficult for employees to track whats going on their system.
For home users its free to monitor 3 computers with enough data
Nachteile
Price is bit high as compared to other solutions.
Also paying annually is also a paid and they don't offer monthly payment options

- Branche: Finanzdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Very Good Monitoring
Vorteile
This is the kind of software that sensitive companies need to protect themselves, their data and their employees. The very nature of this software is stealth. Users will never know that they're being watched (that is if that's the way you want it set up). The reporting is excellent and very in-depth and detailed.
Nachteile
Hard to uninstall. Because it doesn't work like conventional software, the removal (at least the first time) is kind of a chore.
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This is great software for the monitoring
ease of use and the reporting functionality is great, especially the full audit log of what has been happening on a computer. it even catches title bar data of when users are in incognito or private mode. this is extremely helpful, especially when you have setup screen grabbing and alerting when you have areas of concern that a member of staff is doing something inappropriatre.
Vorteile
Its not a cheaper solution but it is a better solution if you want more detail into what your employees are doing. It really made the owner cringe at the level of detail we can see what the employees do, he almost thought it was too invasive
Nachteile
We had some employees who were consistently missing deadlines that they shouldn't have been missing. ActivTrak enabled us to efficiently identify and address some of the employees' problematic behaviors.
It worked so well that I actually installed it on my own computer to help me identify areas for improvement.