Ortto – Bewertungsseite 2

Vorteile

Ease of use and ability to deploy journeys across multiple accounts. The Flight School abd blog ate a great resource.

Nachteile

Limited email templates. We need to adopt HTML custom code to build messages we want for clients and our business.

Vorteile

I have been using Autopilot for over two years and have enjoyed every moment of the journey. The price is excellent and I love the heads up feature. This feature alone has increased conversions considerably for me. I like that Autopilot is easy to integrate and like the journey builder. I love that you can customize the experience depending on weather someone has clicked, opened, left unread. It's everything you could want.

Nachteile

I wished they had their own form builder. Currently the software will scan forms and integrate that way but it would be great if we could build own own from withing Autopilot. Other than that there aren't any other cons for me.

Vorteile

Unlike some others Autopilot is super easy to use even for the first time user.

Nachteile

A bit on the pricier side. I would love to see them offer better pricing.

Vorteile

Pros: offers a large amount of reports, functionality and value on our tool and basically avoids having to repeatedly perform the same marketing tasks. You can send email or SMS campaigns instantly.

Nachteile

Cons: It's not as intuitive as it should be; However, once it is understood, it is much easier to set up campaigns. You must be an advanced user to understand how to do almost anything in the tool. In the same way, the tasks you perform are not simple, so I understand that simplifying it is something to admire.

Vorteile

I really like the canvas that you can lay out the shapes and organize and plan lead nurture sequences. In my experience with lead nurture campaigns in other software, it is usually complicated with drop-down menus, hard to find email templates, etc. With Autopilot and the canvas structure, it is much easier for me to see what sequence I have set up and the timing of it all.

Nachteile

The biggest issue I have with Autopilot is that it doesn't have an RSS feed that we can tie into our company blog. We have had issues with MailChimp at times and wish Autopilot offered an RSS feed feature we could use as an alternative.

Vorteile

Autopilot is the best in its own league - it has all customization features that you could dream about. It also comes with the ability to integrate with a lot of other Saas services. This is what I call awesomeness!

Nachteile

After one year with this app, I found only one thing that makes me mad - preview is much different than the real email. But it can be solved with HTML templates!

Vorteile

Great journey design interface. Bi-directional Salesforce sync. Better-than-most API exposure.

Nachteile

UI navigation can be a bit burdensome - it would be nice to be able to quickly launch new screens in new tabs (Alt+click doesn't work). Also, additional triggers would be useful, such as time-based (before an event)

Vorteile

Extremely Affordable
Robust
Easy to use
Basic suite of app integrations
Salesforce integration
Outstanding documentation, tutorials, and how-tos
Flight School lessons go beyond the basics and really fortify your skills

Nachteile

Needs more app integrations
Needs more email templates
Needs a mobile app
Can be difficult to get responsive support after 3PM CT
Support staff need a tool to revert accidental changes they may make during Journey reviews. To be told that you have to recreate a portion of a Journey from memory because someone accidentally deleted part of it during a Journey review can be quite frustrating.

Vorteile

Easy to setup first for simple campaigns. Reporting is quite powerful and easy to use. Integrates with a few powerful apps (Slack, Segment, Instapage). Ability to create powerful campaigns with a lot of triggers and actions (no limit)

Nachteile

Price is too high. A bit more complex than what you can find in guides - you need to talk to support to fully understand it. Some things need to be sorted through support. Can't change account name or invoice details.

Vorteile

The overall click rates increased by almost 4x. The open rates on lead generation emails were as high as 75% and our reply rates jumped from 1% to 21% for similar campaigns.

Nachteile

We like the tool, but it gets significantly slower with more complex and advanced scenarios, whenever the system is filled with data.

Vorteile

Has easy to use interface. Can quickly create campaigns.

Nachteile

No email creator. Can be hard to manage multiple lists as gets a little convoluted.

Vorteile

I love how everything just works.

In my experience with other, bigger tools, set-up and implementation takes months, not to mention huge investments. After implementation the tools took ages to get familiar with and didn't work smoothly. And customer service was slow and often unhelpful, regardless of their best intentions.

Implementing autopilot has cost me (no external consultant needed) minutes. Using it has been as intuitive as one would expect from an up-to-date tool. The customer service has, up until this point, been very helpful and quick.

Nachteile

- no cons so far. And now I need to type this sentence to get this review approved.

Vorteile

Extremely easy product to set up and collaborate within my team. The tool is flexible and scalable to accommodate for personalized user journeys. Support has been top-notch from day one, super helpful and responsive whenever an issue arises.

Nachteile

UI can be difficult to navigate between journeys. Statistics page is nice, but also difficult to get the whole picture when running multiple journeys. Difficult to measure a A/B split.

Vorteile

Autopilot has transformed our email marketing automation, making it possible for us to do things that simply weren't possible with our previous tools.

Nachteile

It's complex and the learning curve is steep. However, it's worth putting in the time to understand how it works.

Vorteile

Thanks to the integration with Segment, Autopilot was very easy to integrate using our existing triggers. Set up was also smooth and out of all of the marketing automation tools, Autopilot has the best onboarding and set up experience. Their unique ui/ux make it very easy to set up campaigns that not only include email and SMS triggers, but unique integrations with companies such as Lob that let you programmatically send postcards.

Nachteile

There is room for improvement with people/user tracking. Currently we're using GoSquared to fill in the gaps.

Vorteile

Simple and intuitive interface. A delightful on boarding experience. Easy to try before you buy. Cost entry point is easy for most.

Nachteile

Could do with more template choices.

Vorteile

Ease of use. Great support. Affordable

Nachteile

Exclusive integration with Salesforce - prevents further use of system without Salesforce.

Wish there was an easier way to quickly see who had visited specific pages (website/buy) as a sorting capability, but maybe I just haven't found that yet.

Vorteile

The visual journey builder is amazing. I tried all of the different marketing automation tools and AutoPilot was the clear winner.

Nachteile

The integrations are great but I wish they had even more! A Drift integration and Stripe integration would be huge.

Vorteile

Ease of use. Much more economical than other automated marketing platforms. Great email tracking capability. Multiple journey capability. Great app for recruiting firms like ours.

Nachteile

No telephone help other than webinars. Other than that, we have had a positive experience with Autopilot.

Vorteile

I like how it facilitates the marketing work and also improves the campaigns, they are sent quickly by SMS and mail.

Nachteile

software is somewhat slow, for beginners it is somewhat difficult to understand its use at the beginning. but it really is worth it to improve your projects a lot.

Vorteile

Autopilot if great for automation and creating workflows.
The emails can be created easily with the template builder.
Integration with forms present on the website is seamless.

Nachteile

There are some basic functionalities like resizing the tabs and sorting to be missing.
Sometimes the platform gets slow and unresponsive

Vorteile

I'm a visual person and I really enjoy seeing the blueprint of my email automation journey laid out in the format offered by Autopilot, They also demonstrate the incredible capability of their platform by using features to offer an incredible customer service experience. They saw I was searching their knowledge base, reached out to me as a courtesy, and answered a question I couldn't find the answer to. That saved me a lot of time.

Nachteile

It's fairly new, so it doesn't have all the plugins and features that more mature platforms like Mailchimp offer. I anticipate that they'll catch up relatively quickly.

Vorteile

The simplicity of it. Its GUI is intuitive, and it's easy to setup and get to work.

Nachteile

Not knowing how to use every feature, because there's so much this system can do.

Vorteile

Autopilot is an integral part of our new customer acquisition strategy . We love the fact that it is not overly complicated and very visual.

Vorteile

It took awhile adjusting to the way contacts work, but once done, everything was pretty intuitive. The support pages were well-documented so it was very easy to find the help I need by myself.

No product is perfect, but I do appreciate the people behind the team doing their best to guide me along, even when I am not their biggest customer.

Nachteile

Be careful with the Pipedrive integration, it will sync all your contacts and you might be automatically have your plan upgraded as a result.

Vorteile

Its customization, it's possible to do a lot of things with Autopilot.

Nachteile

Sometimes an interface is not so intuitive.

Vorteile

I've used many system and Autopilot by far is the BEST! The visual journey creator makes it so easy to create programs. Also, the integration with Salesforce is FANTASTIC!

Vorteile

Customer support is really good. The best of Autopilot is that it is so easy to understand and use. You have a superb view over the whole journey of emails, triggers and so on.

Nachteile

There are some API, that I am missing. I would like them to connect to other than Salesforce CRM system.

Vorteile

I love Autopilot journeys and campaigns. I like the way how you onboard new users. I like your newsletters "in the loop" which was stopped now but hope to see it coming on my mailbox back again. The idea of helping users to develop in order to develop yourself in wonderful. I love your templates that are very customer-oriented and give ideas on how to use Autopilot more.

Nachteile

None. Just looking for features in Actions in Campaigns like resend to not opened etc.

Vorteile

I absolutely love it. It integrates with many other systems, journeys are really clear and easy to share with the team. It covers almost all use cases and if they're not, the support and account managers are super helpful and give a hand to implement everything we need.

Nachteile

It may be a bit hard for new users to get used to it and switch from other software. Also, the pricing is a bit too high, even though that in my opinion it's worth it.

Vorteile

Dispatch board, credit card payments, invoicing, emails can be sent if bad weather, need to be able to send pics of jobs easier

Nachteile

Job notes should auto delete so that the guys Dont get used to seeing and then Dont pay attention to the notes
No auto invoice to customer
The estimates should be easier and able to build from there

Vorteile

The automation feature was a huge asset for our team - We have been using others that don't offer automation, which made out jobs much more difficult.

Nachteile

I don't have any cons about this software at the current time but will continue to test out this product.

Vorteile

I loved how easy it was to create a campaign and get a feel for what was going to happen and when. A fantastic tool for starting out.

Nachteile

Integrations are a killer. It's hard to have the actions start based on interactions with a website or product / CRM. This may have changed though.

Vorteile

Autopilot is incredibly inexpensive for the functionality. I would recommend Autopilot for anyone who is new to marketing automation and isn't ready to explore enterprise solutions like Hubspot or Marketo.

- Tons of integration possibilities with Zapier
- Inexpensive
- Clear, intuitive workflow building
- Efficient customer support
- Chat functionality at no extra cost

Nachteile

- While the feature set is SO VAST for the price, experienced marketers may find it limited
- Lack of customization of email templates (you can only customize things to a point unless you know HTML)

Vorteile

Great tool for onboarding and lifecycle stages. You can set up multiple campaigns to send according to your specifications, depending on target behaviors.

Nachteile

There's a bit of a learning curve when setting up new campaigns, hard to figure out on your own but fairly easy to comprehend with a bit of training.

Vorteile

The automation and customer journeys.

Came highly recommended as a great value from our agency.

Nachteile

Customer service, very eager to get you in-board and lack of willingness to resolve billing issues.

Style design and email templates aren’t as easy to use and effective as other competing suites.

Lacks ability to easily set up communication preferences.

Vorteile

Very easy to put together journeys based on who you are trying to reach. It's a great way to place your sales cycle on "autopilot."

Nachteile

You really need to figure out the software by trial and error. A guide to all capabilities would be appreciated.

Vorteile

The product works as it states, incredible ease of use, and customer service is great.

Nachteile

a bit tricky to learn at first, but they will walk you through everything. Relative to everything, extreme ease of use. No real cons.

Vorteile

I love the idea behind this product. Basically avoids having to repeatedly perform the same marketing tasks. Simply configure a workflow in an intuitive way and Autopilot will be responsible for sending certain emails to your contacts based on the actions they have taken. You can send email or sms campaigns instantly.

Nachteile

Perhaps it can be a challenge to understand how it works on its own. It is not as intuitive as it should be; However, once it is understood, it is much easier to configure the campaigns. In the same way, the tasks that it executes are not simple, so I understand that simplifying it is something to admire.

Vorteile

We are using it to upload our customers to Fb remarketing lists and Google Ads remarketing lists. It´s very useful for it and easy to set up flows.

Nachteile

Pricing is by email address, so with a lot of email addresses it will cost too much sometimes.

Vorteile

I just can't beat their drag-and-drop email campaign flow tool! It's not only highly intuitive, I also love how easy it is to make changes to your existing campaigns.

Nachteile

I wish their dashboard was a bit easier to personalize and navigate. It takes quite a while to get used to it.