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Great but just a couple of things that would improve the system for me.
For the most part I am happy with the system. I have kept track of some of the things that would make it better. for me anyway. See below.
1). Consignors history by the month. When I go to pay them I pay for the prior month and there might already be sales for the new month so when I try to just check off the ones for that previous month & you have more than one page, going to the next page to check them off unchecks the ones you check on the previous page, How about a scroll bar so you can check just that month all at once so I can print it out for the consignor and not include the current month with it.
2). I'm in Canada and we have 2 different taxes and I can separate them on the individual pieces as I enter them because not everything is taxed the same which works as far as the sale goes but when I give the summary to my bookkeeper it is all lumped together on the report. Is there a way to separate them on the report?
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Godsend for our Consignment Business
Vorteile
Ease of use
Consignor access to account online
Reporting
Set Up
Mailchimp marketing campaigns
Recordkeeping
"Chat" customer service
Nachteile
Too many prompts when completing a transaction
Antwort von Ricochet
Thanks for the review, Adam! Glad to see the consignor login working well for you!
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6 months and we are 100% satisfied
We at The Blue Pineapple Consignment boutique have been using the Ricochet software for 6 months and we are 100% satisfied in every way possible. We searched for the right software for months before we decided on Ricochet. It was designed for non technical people that care about results, not programming. And for the most part, anyone can learn to automate their consignment business with little or no training with this software. There are perpetual upgrades, processing integration, and the best customer support ever. If anyone needs a personal recommendation before taking the plunge, feel free to contact me on my cell anytime. Al Rocuant 941-376-0648 The Blue Pineapple Consignments Cairo, Ga.
- Branche: Bekleidung & Mode
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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The BEST You'll Find
The owners and staff at Ricochet have been just awesome! The system is easy to understand and great for daily use. Reports are right at your fingertips. Their customer service is attentive and fast. If something isn't making sense, they walk me through. I couldn't be happier that I took the chance on this program.
Vorteile
Reports, inventory entry and tracking
Nachteile
Looking forward to the integration with Quickbooks.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Solid Consignment POS Option
Vorteile
User interface is nice, very straightforward and easy to get acclimated.
Nachteile
We run a resale store, not consignment, and it does not fit our needs as well.
Antwort von Ricochet
Thanks for the review, Robert! Retail is an endeavor we have recently stretched into and will continue to be pursuing. Perhaps sometime we will be a better fit.
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Great product
This was a blessing to my business! Great product and great service! Only thing I would suggest is making it a little more user friendly. For example when printing tags for consignors I have to go in and print only 6 or 7 at a time . It would be nice to have a bottom that selected everything at once . Same goes for the payouts reports. If I'm in my reports and wanted to payout consignors I would manually have to go through and unchecked the rest of the consignors. So when you have 50 consignors this gets to be time consuming.. other than that I LOVE IT !
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Great Software for for any consignment store!
The Software has been great to work with, and the crew at Ricochet have been incredibly helpful. I call or email them with a question and they get back to me right away.
What could have been the most difficult part of starting a consignment business, Ricochet Consignment Software has made it so simple.
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easy to use, quick to learn, can assess from anywhere,
The software has been A perfect solution for starting our business. I like that it calculates the Tax percentage, different report summary, vendor tracking, prints checks, able to customize for each vendor, is easy to put in inventory and keep track of what has been sold. The support has been exceptional and they have gone above and beyond to help us in everything that we have needed . I would highly recommend the software to any new vendor/consignor type of store.
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ABSOLUTEY AMAZING!!!
Ten stars!!! This software is incredible. We have been open one week and have had NO issues. It was simple to learn and the demos and support were also TEN stars!!! Our Makers (consignors) are also very happy that they can keep an eye on their sales and inventory any time. Many, many thanks to Brady and Nick for their awesome software that has made our huge adventure that much greater!!!! WE LOVE IT!!!!!!
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Amazing doesn't begin to describe...
I starting working at my mother in law's store with zero experience with any kind of store system of inventory or a point of sale and this system is so easy to learn how to use. It is amazing and a life saver!! Customer Service is absolutely amazing. If I have ANY questions or concerns, they are quick to respond and help me out. I recommend this software to anyone that wants a system with great support.
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great program
Vorteile
How easy it is to use, and great service
Nachteile
The only thing I would like to see is an email option. To email vendors
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Easy to use, great customer service
Our customer service rep has been amazing with helping us get the POS system set up for our class! We've had a lot of suggestions on what we would like to see with updates and they have been very receptive to our concerns! Overall the system is easy to use and the updates that are coming out in 2016 will make it even better.
Keep up the good work!
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We are a new store and have been using the software for about 6 months- We love it!
Finding a software that is simple to use, accessible, and yet robust enough to handle our needs is not easy. Ricochet is exactly what we needed! If we have a question about the way it works or a report all we have to do is call or live chat. The guys are GREAT! We are part of NARTS and we will be sharing this software with everyone we can.
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Great user friendly software with excellent customer support!
Easy to use, great reporting features and excellent customer support.
Would very much like to have ipad bluetooth bar code scanners softweare upgrade available in the near future to simplify my point of sale tracking.
Would like to have the ability to delete duplicate entries without it them remaining in the inventory control reports.
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This program is very user friendly and the support is excellent!
We took our time and did a few demos and lots of research and are so happy we went with Ricochet. It is a user friendly program and has lots of very valuable information with regards to sales. It works well for us and we sell both new and consigned items. I would recommend this program for sure!
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Love Ricochet
The customer service is unmatched. We can always get the assistance we need right away. The software itself is very intuitive and the interface is simple and attractive. So glad I found this software!
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The Best POS program!!!
The very best I have ever used and the most friendliest and professional help. We love the program.