Timesheets.com

Vorteile

I used timesheets.com because it was the easiest to use for bi-weekly payroll

Nachteile

I would sometimes have to re-enter employees but overall a great product

Vorteile

Easy to use, employees love it, accurate reporting. Customer service always helped me when I needed help.

Nachteile

Really nothing bad about it at all. Great program

Vorteile

Time management Project managementExpense tracking

Nachteile

It times out too fast otherwise no other cons.

Vorteile

Since I'm not the most savvy person with technology, I find the support I receive from Timesheets outstanding. I've had to call in on several occasions when I was trying to locate information on a past employee or other various needs. I most recently spoke with Bob who was highly knowledgeable and was able to guide me through the process to achieve what I needed.

Nachteile

Honestly, I can't think of anything that I have not liked about the service.

Vorteile

I like that it was fairly easy to use and the cost was reasonable

And the support is very fast and effecient. Shout out to [sensitive content hidden] :)

Nachteile

Some of the admin features are confusing and many of the users still cannot figure it out. I wish there was a reminder feature I could set to auto send to the employees

Vorteile

Your support is exceptional. Every time I've had to contact support I got someone knowledgeable and who is fluent in English.

Nachteile

I don't fully understand the system errors, but luckily people like [sensitive content hidden] have been kind enough to clean up my "trash" when they happen to be in my system cuz I've called with a problem.

Vorteile

Having a virtual time clock was an admin time saver!!!!

Nachteile

No complaints at all and I'd use them again.

Vorteile

User friendly. Easy to connect with support team if needed.

Nachteile

I have not used other time tracking systems.

Vorteile

Convenience, and easy record keeping. It is a valuable tool in running this office and I hate to think where we would be with out it. I particularly like the ease of making edits and changes to employee times. I would be happy to refer this program to any business looking to save time.

Nachteile

The new format is a little difficult to figure out.

Vorteile

Timesheets is an easy and efficient way for my employees to track their time worked.

Nachteile

I have not found anything that I do not like about Timesheets.com

Vorteile

It's fairly intuitive for employees to put their time in and figure out how to code it.

Nachteile

The leave function is clunky. Once employee puts their leave request in, they cannot change it. It must be deleted (by the supervisor, if I'm remembering correctly) and re-entered. Also, supervisor must go into leave and approve the requests, and cannot do it while approving the time worked entries. I struggle with getting the supervisors to do this task because it's not intuitive.

Also, you can only have one pay period, so if you have both salaried and hourly employees and they need different pay periods, you must do one manually. It's not awful, but another thing to remember to do.

Vorteile

We eliminated paper time tracking sheets that were used for each project, needing to manually calculate time in / time out and add entries together for client billing. Using Timesheets project timers allows us to eliminate the paper and also calculates our project time for us. That we can also assign notes to each time stamp keeps us better organized and enables us to recall exactly how our time was spent on each project entry, which we can then use to be more detailed in our client billing and showcase the value for time spent. Time entries can also be entered manually which is nice during times when interruptions are frequent. Time editing is also allowed.

Nachteile

I wish the time stamps included the ability to view the exact time you started and ended a timer, not just the accumulative time. On occasion I may forget to stop or pause a timer, leaving it running in the back ground. I may be aware I finished up around 5pm but with no starting time to review, it makes it difficult to estimate the actual time spent on an individual entry.

Vorteile

I was looking for a simple time tracking program so that my employees could enter daily time and track paid time off accruals. I figured we would get something that would be fine, without all sorts of "extras". Instead, we found Timesheets.com to be a robust, fantastic service. I was amazed at how much we could customize (and how much the Timesheets.com support team could customize for us). It is a simple program for my staff to use; we didn't get bogged down by having to learn something complex and yet it does exactly what we need. As an administrator, it is refreshing to use software like this that just does what you want it to! Sometimes I think software development companies put too much into their products when I just want something simple. Timesheets.com provided the best of both worlds - a really good service that was clear, concise, and easy to use.

Nachteile

Once or twice there was an issue with the expense reports feature - it seemed to calculate the total amount in an employee's expense report differently on the report page vs. the dashboard page. However, this could also have been an issue with how I was displaying the report! It never became enough of an issue for me to report it or figure it out. That's the only thing I can think of that wasn't great.

Vorteile

We have been using Timesheets.com for at least seven years now. I spent a lot of time shopping around and then had a chance to spend some time talking to Joel on the phone who is the owner. He was so helpful and patient with me so I decided to give them a try. I especially wanted an internet based timesheet program where my staff could post hours, and then our accountants could log in and get the hours twice a month to process payroll, without my involvement as the owner. It runs by itself, and the people who need to use it can do their thing without bothering me. What I like most about this service is that: 1. The customer service is some of the best I have ever seen. If I ever have any problems they are always there to help me and I normally don't have to wait at all. You can tell this is a service oriented business and they care about always making sure their customers have any kind of support that they need. 2. Another feature I really appreciate is that you can set the program so that your staff can't sign in earlier than they are supposed to, and that has been an issue at our place from time to time.

To summarize I would say that this program is an example of how technology can make your life and business run more smoothly, while having the best service and support at the same time from real, intelligent and helpful people who care. I highly recommend Timesheets.com to anyone who is looking for a good, solid timesheet program to use for their business.

Nachteile

I can't really think if anything offhand, but I also don't use the program myself.

Vorteile

This software has helped us efficiently tie our time and energy to projects to tell the story of how our organization moves the needle in our destination. It's easy to see what we're expending by project and put that up against return to make better business decisions with the resources we have.

Nachteile

It's hard to get people adjusted to new software and we don't always use the system to it's full potential.

Vorteile

For the purposes that we use Timesheets.com for, we find the program easy to use. If we ever need help with anything we are not sure how to do Customer Service has been very helpful.

Nachteile

The only thing that I have ever had an issue with is changing multiple department codes at the same time, but the issue was easily resolved with the help of customer service.

Vorteile

The easy in reaching customer service for assistance. They are knowledgeable and ready to help.

Nachteile

Nothing in particular...I thoroughly enjoy using the product and will continue to use it indefinitely.

Vorteile

All, of each employees records together and up to date. Makes payroll a breeze. Employee's can use the software from their own cell phone. It like carrying the company comupter in your pocket.

Nachteile

Timesheets uses QuickBooks for downloads to PDF files. Seems easier if it were built in. Still very effective.

Vorteile

I was attracted to its HR function. I am able to use this to track and document staff performance and any incidences. Gives me a one stop shop so to speak on documentation of staff

Nachteile

Does not translate in Intuit payroll. I now just use Timesheets to track PTO. I was not able to get it to translate into intuit payroll software

Vorteile

I like that it is easy to use and offers a great range of viewable information.

Nachteile

Every now and then the site is down for maintenance and we have to wait to sign in, but because of how the software works, this is never a big deal.

Vorteile

Timesheets is very user friendly - Customer Service, especially [SENSITIVE CONTENT HIDDEN] goes above and beyond to assist in every aspect of the system. He is a joy to work with and always has been.

Nachteile

It is not what I like least, but understanding entering the PTO - but I think that is mostly on my part not Timesheets:)

Vorteile

I really like the feature of chat for help when needed.

Nachteile

I don't know enough about the software to comment on this.

Vorteile

Saves me so much time monthly for tracking sick vacation and personal time.

Nachteile

Not really any dislikes, very minor glitches very rarely

Vorteile

Customer service is OUTSTANDING! As a business owner, I only need to use the system when my office administrator is off, which means rarely. So every time I use it I have questions and every time our reps sign in and walk me through the process. Customer service is outstanding, always available, kind, helpful, productive and quick to reply. Honestly, if I was a regular administrator I would find the system very easy to use.

Nachteile

The PTO and Vacation accrual does not calculate the same as our Handbook. However, the reps consulted with me so we could implement a workaround. It was a good solution.

Vorteile

This program is very easy to use, as a CEO of a the company I am able to run operations smoothly and very easy to use per my employees.

Nachteile

I have no cons to say about this software.

Vorteile

It is very easy to set employees up and add customers. We were able to add special tracking items for our customers to help us track exactly what time was spent where. The reporting feature is easy to use to run reports for different time periods and for different customers. It is easily downloaded to other formats. The website is always available, we have never had any trouble with logging in to access it. The cost is very inexpensive for the functionality you get.

Nachteile

No problems with anything so far. I do have to archive people when we add new people just to stay within our licenses though.

Vorteile

Choosing a range of dates and employees to get a summary or detail report works great!

Customer service is AWESOME, never lets me down.

Nachteile

Changing supervisory roles and approval roles are not intuitive, and required me to contact customer service.

Vorteile

The product is very user friendly and easy to navigate.

Nachteile

I really cannot think of anything. I have not had a problem yet.

Vorteile

Timesheets.com is super easy to use. It offers all the necessary features at a fraction of the cost of the options. I love the location tracking features and the reporting.

Nachteile

Its all browser based. It would be great to have an ap that was not just a redirect and did not require constant logging in.

Vorteile

It is easy to use, employee and timesheet setting options are more than enough for our needs, support has been great the two times i had questions, imports data to Quickbooks easily. I also like that we can track all expenses, such as, mileage, we can create and track multiple project time at once and use it from anywhere and upload backup documents.

Nachteile

In the three years we have used this product we have never experienced an issue with functionality or accesability. I guess the way they charge is not ideal. They charge by numberof users but only in groups, so if we have 5 users and need 1 more we would have to pay for 3 more users in the next tier.

Vorteile

Anytime I've had any questions or issues - I've been able to get customer support to walk me through the solution.

Nachteile

None. I am happy with the software program.

Vorteile

It integrates with Intuit Payroll online

Nachteile

Has it's restrictions but not a deal breaker

Vorteile

It is very easy to use and when I need assistance I get it right away

Nachteile

Sometimes it can be difficult loading a new person on to the program

Vorteile

Online ability to use time clock in multiple locations and print time sheet to submit payroll on any computer. Also, employee have to be on company wifi to clock in as a security not to clock in before actually arriving to work.

Nachteile

I haven't found anything I don't like but will let you know if it happens.

Vorteile

Ease of use - especially for employees who are not tech savy.

Nachteile

Would like just a "Print" button. If there is one - I can't find it in all the years I have used it. I just have to Control P - but sometimes it prints weird.

Vorteile

The program is intuitive and offers what I need. There are a number of reports available and customizable in so many ways. The clock in and clock out buttons are conveniently placed. The time entry screen is compact and allows space for making long notes.

Nachteile

Setting up an employee is the only thing I have needed assistance with and this is only because I add an employee so rarely. There are lots of options available to cover virtually any setting you could want but it can seem be a little overwhelming.

Vorteile

Tracks vacation and sick time. I can run different reports. I like I can limit where the employees can clock in and out.

Nachteile

Closing out the pay periods. There isn't a lot of online direction when I don't understand something so I always have to go through chat. A user manual would be nice to keep on hand.

Vorteile

The ease of use and outstanding customer support. The reports made it easy to allocate and manage project costs. Non only is the platform powerful but its by far the most affordable out-there.

Nachteile

Be great to have a dedicated app instead of only browser based access. The geo mapping was not consistent allowing not to indicate location.

Vorteile

Ease of use and service support

Nachteile

Much more stuff than I need or use, but that's OK

Vorteile

This product is easy to set-up and use. Customer service is easily accessible either through the chat function or via phone. They are extremely helpful. Tracking time and attendance is very easy and efficient.

Nachteile

We have no complaints about this software.

Vorteile

The ease of use on a daily basis. some reports are very easy and easy to customize, allowing employees to enter their time and ability to limit sign in locations.

Nachteile

Some features not explanatory and not able to see changes when clocked in this would be helpful . There are a few things, just not off hand, that could use a tweaking.

Vorteile

ease of use and the endless possibilities of tracking time for remote team members

Nachteile

some of the steps for reporting can be a tiny bit confusing if you don't use those functions every day.

Vorteile

It is a good way for my hourly employees to track their time!

Nachteile

it takes a little getting used to at first and figuring out how to use the product

Vorteile

Helps me run my business smoothly by tracking payroll, overtime, PTO etc.

Nachteile

None at this time. The software meets my needs.

Vorteile

I had a new employee Start today. [SENSITIVE CONTENT HIDDEN] answered quickly and was helpful!

Nachteile

N/A - there are no cons I can think of :)

Vorteile

The ease of use, little maintenance, support when you need it.

Nachteile

The least thing I like about the software is when they have updates which do not occur often.

Vorteile

Ease-of-use and The reporting module was so flexible.

Nachteile

Ability to customize and upload proprietary forms and worksheets

Vorteile

The customer service at Timesheets is amazing. They are so responsive. [SENSITIVE CONTENT HIDDEN] was extremely helpful with providing our firm with the timesheet tools needed to scale our business.

Nachteile

The UX could be improved to facilitate more ease of use.

Vorteile

I love this software. This software had made my payroll so much easier and efficient. The customer service is top notch!

Nachteile

I have no complaints or cons about this software.

Vorteile

I love that this software is easy to use, the customer service is wonderful and I can do everything I need with this software.

Nachteile

Can't think of anything. I highly recommend.