AutoManager
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- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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Lots of glitches; problems with printing forms all the time. you must call them to update
only the printing forms and loading inventory to other sites from them.
Vorteile
Easy to use, sorts inventory well. going back to do reports or print history of inventory is good. Keeps a good record.
Nachteile
Printing is off quite often. Have to pay for updates often, anytime you need anything they want money to help you. Also cannot look up any info from another computer unless you pay to have it installed there also. Not convenient.
Antwort von AutoManager
We hear you and welcome your feedback. Please give us the opportunity to see how we can make this better. We offer a huge assortment of forms from plain paper to ePay forms. We know how difficult a dot-matrix printer can be. All our staff are onsite and are working diligently and with urgency to make our customer's experience a good one.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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Software Works But Has Backend Support Problems
Used it for 3 months worked as they said but when I needed backend support they never have the time to finish and wanted to just hang up on me before problem was solved and then support totally missed the minor problem and disrespected me making me go off on them so I dumped them need better backend support!!!! Do Not Recommend!!!
Vorteile
simple to use
Nachteile
backend support staff
Antwort von AutoManager
Hi John, it is unfortunate that this is your perspective, however we appreciate the information as we are always striving to do better. It may help to note that we have a dedicated staff, on-site that work hard to provide excellent tech support. If you have any questions, you can always refer to our knowledgebase: https://help.automanager.com/. We offer videos and a vast array of tutorials. We would love to turn this negative into a positive. Please reach out to your account executive whenever you have an opportunity. Thanks.
