Routific
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- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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Excellent Product + Customer Service; We can't recommend enough!
Overall we are delighted to be working with Routific. We are thankful for all the headaches it has solved for us, and we don't think we can recommend it enough!
Vorteile
Not only has Routific been beneficial to us as a route optimization software (very easy to pick up on), but also very useful as a tool that stores information about our Customers and their specific info that is essential for our drivers to know. Customer notifications are an excellent feature that helps customers stay updated on their orders without the need to contact us to update them about their orders. We also love the Delivery Tracking Link feature included in the Customer Notifications, as it helps our customers visualize where their order is.Anytime we've had to reach out to Routific for help or suggestions, they’ve always treated us with the utmost respect and provided excellent feedback and service in a very timely manner. Truly one of the best customer service experiences we have ever had.As a developer, I appreciate Routific having APIs to access whenever our company is ready to create its own platform and interconnect it with Routific's when the time is right.
Nachteile
No downsides; Routific has shown us that anything we find to be "negative, they are more than open to getting it corrected or improved upon with their team.
Antwort von Routific
Thank you for your continued support! We've really enjoyed working together and getting to know you and your business.
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
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My experience with Routific - what an wonderful company and an amazing product.
We had used the Routific API when conducting a costing exercise late last year and had found it exceptionally easy to use.
3 months ago when we decided to start delivering some of our own freight in a van we turned to Routific again and began using the software using xls files to import the delivery information. within two weeks our team had integrated it with our ERP so that these imports were not necessary making it a breeze to manage the van and the ever changing runs.
Also this review would not be compleat without a shoutout to Alfin. he has been absolutaly wonderful to work with.
Vorteile
Ease of Use. It was exceptionally easy for my team to integrate with our ERP. This is due to the API being well structured and the Documentation being well laid out and containing all the relevant information.
The UI is very well laid out and my staff had no trouble at all learning how to use it. Our driver also finds the web interface easy to use and very intuitive. the way he can open the next destination in Google Maps saves him a lot of time.
Nachteile
I don’t really see any Cons. The Features that I would like to see in the software in the future are, the ability to track the driver in realtime and possibility a native Android App.
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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Perfect software for our business
Routific has helped us expand our business, take on more stockists and deal with an ever growing delivery schedule.
Vorteile
Very easy to use and intuitive dashboard/reports.
Nachteile
Prioritising venues on a delivery run can be tedious as the only way to do this is to set delivery time boundaries. Could be easier to just allow a way to lock certain venues in place and then optimise routes around those.
