Introhive

Vorteile

Contact intelligence, ease of use, ability to sync with CRM and mailing list mangagement.

Nachteile

I would like to the reporting in Introhive to be more robust and integrations with other CRMs. In addition, I would like the Admin rights to be expanded so we can manage contacts more easily.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Introhive

Vorteile

Implementation and UI, it doesn't require to be a technician expert to use and create tasks

Nachteile

Price, premium features requires a little bit of investment.

Vorteile

Introhive's email scraping capability was impressive. We were also impressed with the pre- and post-meeting summaries that could be automated for our attorneys.

Nachteile

When it came down to it, Introhive was great, but didn't have as many features as other comparable services. For example, the ERM we ended up with had the ability to build lists based on relationship gauges in email. Introhive has bells and whistles, but we didn't feel that they were as practical as some of the other features of other services.

Vorteile

Before Introhive, we were unable to manage data decay... it simply wasn’t something we could take on due to the static nature of the data and the manual, reactive and time-consuming process of keeping information up to date. We were treading water, spending so much time on manual data management with no real way of knowing whether the information was right or wrong or if our marketing activities were having a meaningful impact.

Cleanse is a personal data steward for Barry Nilsson. It takes guesswork out of data cleaning and it gives me peace of mind that I can let it run in background, move onto more important tasks, and be confident in the data that lives in the CRM.

Nachteile

Configuration has been an ongoing process due to the complexity of our client relationships, particularly for international companies with local (Australian) contacts.

The 12 month retro sweep was not particularly useful and confused staff during the rollout process.

Vorteile

Introhive works just great together with Salesforce. It can be embodied in Contact or Account page and will provide users with best contacts suggestions right away. It will bring up the list of relationships presenting relationship strength. From the account level user can find information regarding top connected contact and time they last activity was. Having this information users can address their communication with great precision.
In my opinion it an awesome way to collect and gather contact information.

Nachteile

It's difficult for me to provide downsides of Introhive as never had issues with it throughout over 3 years of using it. I feel like it covers all my needs regarding contacts collection.

Vorteile

I like it best for its ease of use and accuracy.

Nachteile

Currently the token digest link is set to expire after 15 days. I think it would be better if it is possible that the expiration can be set after a little longer, maybe 20 days or a month.

Vorteile

The ability to capture relationship scores based on a defined historical period.

Nachteile

Associating job titles with their level of seniority seems rather complex and based on their US model.

Vorteile

Integration and adoption within our firm was quick and seamless. We had very little issues at the onset. Introhive was quick to resolve any issues and provide us with the tools to ensure our team had immediate use of the platform.

Nachteile

Would like to pull reports directly from Introhive rather than having to go to Salesforce.

Vorteile

Our CRM is automatically updated with new contacts which saves our attorneys tremendous time!

Nachteile

The ability to have updates made in our CRM pushed back to IntroHive. Although, this functionality is in development.

Vorteile

IntroHive has been one of the easiest tools my team uses. The UI is beautiful and has a great scala of functionalities that provides everything I need.

Nachteile

I can't think of anything that I dislike about IntroHive. I've encountered a couple bugs but they were very minor.

Vorteile

It's wonderful to see companies/contacts that your employees know that you may be unaware of. It helps us keep our CRM data fresh and up to date.

Nachteile

We had a few features, particularly signature scrapping not be turned on upon post-implementation of Introhive. This was frustrating as it is not a cheap product.

Vorteile

The ability to see the relationships and action based on that information is critical for us.

Nachteile

Nothing, the product does exactly as was promised