4,8
Gesamtbewertung
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4,8
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Desmond
  • Branche: Geschäftsbedarf & -einrichtung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.5.2019

Great solution for lead capture automation

Clear communication, fast response from support team, positive experience all-around.

Vorteile

We love how easy it is to capture lead info with Gather. With 3 easy steps (scan business card, answer qualifying questions, lead review/accept permission statement), we could save the details to the CRM real-time.

Our backend colleagues can follow-up on the red-hot leads immediately, so leads get the answers to their questions fast, we convert leads to opportunities more effectively.

The ability to add custom questions on the fly is really useful as well.

Nachteile

Custom questions are only added to local device; wish they can be managed in the cloud and sorted by user group to cut down the repetitive work involved (add the same questions across X devices) prior to an event.

However the Gather team mentioned a solution to this issue is in their development backlog, so looking forward to its implementation.

1 Bewertung

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