Gather

Vorteile

- Ease of use
- Look & Feel
- Simplicity
- Customer service

Nachteile

- Sometimes the camera data gather feature doesnt record accurately

Vorteile

The best part is it's a true 2 way push solution to the CRM and have native integrations instead of just using Zapier. The stability of the application is a major plus and the offline capability is huge when your at events with spotty wifi service.

Nachteile

The lack of Face ID for unlocking mobile app.

Vorteile

We were referred to Gather after looking for a generic online form builder to create multiple forms which were needed across several departments. Gather recommended the use of a single form which dynamically changes per department, minimising administrative costs for us. It has also begun to save time on the floor with no form set up and no per event set up. We can even allocate data collected in the portal and download it directly to the CRM system it needs to be in.

Nachteile

As the setup is bespoke, this of course required some initial time investment to have the app customised appropriately, although this was expected.

Vorteile

An easy-to-use app, fantastic customer service team who are always on hand to support and respond to enquiries

Nachteile

Training on how to use the app has been been a challenge and getting used to the new app layout and navigation

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Gather

Vorteile

We initially enrolled with Gather for a specific tradeshow and it performed great. Over time, we've realized that the app is instrumental for everyday social events and prospecting as we can capture prospect business cards from our devices and have their relevant data loaded into CRM for follow up pretty much immediately

Nachteile

No issues to date but will report if arise

Vorteile

What I found to be the most important quality about this software is that it easily allows information to be shared between multiple departments in real time. I also have found the communications section for internal communications to be extremely useful when contracts are updated or edited. It also positively helps with planning and execution.

Nachteile

Getting it set up and initially was extremely time consuming. In that moment it seemed like it was going to be a difficult tool to use however once the setup was completed (with lots of help from Gather support) everyone was so pleased that we made the decision to go with this software. It allowed our organization to be more efficient and effective which also means more profitable.

Vorteile

Gather software allows our field teams to easily capture and record leads in the field and email literature in seconds. Data then uploads smoothly into our marketing software and SFDC, allowing for quick action by our field teams. Gather has helped streamline our field and marketing teams, and will continue to do so in the future as we identify more use cases.

Additionally, it has been a pleasure to work with the team at Gather! Their positive, can do attitude, and willingness to accommodate our business needs has made working with Gather an enjoyable and successful experience.

Nachteile

The inability to manage users, however, I believe this feature will be available soon.

Vorteile

Accuracy - compares much better to other apps.

Nachteile

Business card readers cannot read everything - being able to edit on the phone can be difficult with all products!

Vorteile

We love how easy it is to capture lead info with Gather. With 3 easy steps (scan business card, answer qualifying questions, lead review/accept permission statement), we could save the details to the CRM real-time.

Our backend colleagues can follow-up on the red-hot leads immediately, so leads get the answers to their questions fast, we convert leads to opportunities more effectively.

The ability to add custom questions on the fly is really useful as well.

Nachteile

Custom questions are only added to local device; wish they can be managed in the cloud and sorted by user group to cut down the repetitive work involved (add the same questions across X devices) prior to an event.

However the Gather team mentioned a solution to this issue is in their development backlog, so looking forward to its implementation.

Vorteile

Very intuitive interface, very responsive. Customisable.

Nachteile

Nothing comes to mind. I couldn't see any obvious defects

Vorteile

I've used the Gather App across a range of events within different verticals for several years.

It has allowed me access to an additional revenue stream and enhanced my offering to customers.

The application has proved to be easy to use and robust in operation.

Nachteile

The back-office system used for user administration, uploading data and downloading client files wasn't particularly intuitive.

Vorteile

the software is simple to use and has met our requirements. Gather , flexible and
Flexible
Insightful

Nachteile

there is nothing to mention that we don't like

Vorteile

The functionality and flexibility. You can perform bespoke questionnaires with delegates take a picture of their business card which will be read by the software and downloaded you can then apend notes to that specific delegate. Works on many platforms and so allows you to take as much or as little time as you need with each delegate but come away with real qualitative data to follow up on.

Nachteile

I have not experienced cons. Just need to make sure you push tour staff to use it.

Vorteile

It facilitates productive and meaningful conversations.

Nachteile

It can be a bit buggy at times, though this seems to be improving.

Vorteile

Ease of use and data extraction was simple.

Nachteile

The portal signs you out after you close your device, meaning you have to enter details each time you open the app.

Vorteile

I like how we can easily download all the data into a CSV file- quickly!

Nachteile

That we can not select which fields to be manditory. E.g. it would be helpful if a customer could not complete the form without entering their email address first.

Vorteile

It’s ease of use I like that I could add my own questions

Nachteile

In the lite mode I want more functions

Vorteile

-its extremely easy to use
-very efficient way to collect leads
- the app is quick an effective
- customer service has been 10/10

Nachteile

At the moment I honestly can't think of any. Being Able to run the form on a laptop would be a nice feature.

Vorteile

Ease of use has been a real factor along with the ability to tailor to our event. The service support and speed of response though has been the main factor, this is second to none.

Nachteile

None really, it does everything we require