Boost.AI
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- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Virtual assistants
We have currently implementing for two cases and a third is soon coming up. Impressed by the results obtained from only a limited amount of training rounds with the software.
Vorteile
The ease of use
Particularly great on Nordic languages
The user interphase
The quality Assurance during the training sessions
Nachteile
It would be great to have a multi tenant user interphase making more developers working simultaneously.
- Branche: Versicherung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Easy to use with good results
We use their chatbots to aid our customer service, serving both customers and our agents. It has reduced the need of human interactions and reduced average length of conversations.
Vorteile
it is very user-friendly and easy to work with after a short introduction. The results are consistently good and predictable. This makes planning the work much easier for us. It is a great chatbot platform, one of the bets ones I have personally seen.
Nachteile
When we started working with them, the product was still rather young. They evolve constantly, but there are still always some features in the backlog that would e extremely useful for us. I think it will be a much more mature product very soon and I look very much forward to it. Despite everything, the company is flexible and willing to provide workarounds whenever possible.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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I strongly recommend to become boost.ai business partner
Vorteile
This software has many tools for AI trainers, I can understand how it works with AI predictions, It has great analytics tools and strong model training features. I can manage the entire process of the virtual agent implementation.It is very easy to use, it can be connected to other software through APIs.The company has good learning materials, same as marketing, webinars, news, etc.
Nachteile
I'm looking forward for more languages to be supported. I would like to see more features for building voice agents.
- Branche: Bankwesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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Best AI on the marked.
Easy to use. Great help from support staff.
Vorteile
The ease of functionality. Undoubtedly the best AI on the current marked.
The ease of use. This is a very flexible solution.
It has endless configuration possibilities.
Adore how scaleable it is. You add users and the service it offers does not decrease. The service of the support team is above what I expected. Thank you.
Nachteile
Nothing at all
Can not think of anything
- Branche: Unternehmensberatung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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The best conversational AI on the market
More efficient customer service with higher service level and better customer engagement and experience.
Vorteile
The best NLP capabilities of the chatbot solutions on the market and easy to develop and implement.
Nachteile
The solution could be more configurable for the admins/developers and the pricing is also reflecting the quality of the solution.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
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Great Conversational AI
Great tool to automate customer service
Vorteile
Superior NLP performance, easy to train AI, highly packaged and easy to use, easy to integrate to back-end.
Nachteile
Could be easier to expand/hook to complementary products, could have more open API's to access and modify data.
