GrubHub

Vorteile

Is the best way to oder food in real time

Nachteile

Fast and best to use to receive your oders

Vorteile

We love how they are always fast and dependable and organized with our orders.

Nachteile

If you don't have the monthly subscription, it can be kind of pricey for delivery and tip combined.

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I love how fast you can order from the app great quality service

Nachteile

Slow delivery at times when no drivers are available for delivery

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GrubHub is very convenient in that we can order what we want online and send someone to pick it up or have it delivered. These options are highly convenient because we aren't always able leave the office. Sometimes it's a small order, sometimes it's a big order, but nonetheless it's highly useful and efficient. There are so many businesses that use this and it makes for great ordering decisions. We have been using this service for a while now, and it will be used in the future. They are always adding different businesses for us to choose from.

Nachteile

Sometimes a company that we like to order from no longer chooses to be part of the GrubHub. We haven't had to reach out to customer service much, but the one time we did there was a long wait and we were transferred from person to person and it took a very long time to get to the correct person. Once we got with that person out situation was handled properly, but it was getting to that one person which proved to be a bit of a task.

Vorteile

Online ordering and tracking is the best part of Grubhub and reaching customer support team is quite easy.

Nachteile

Nothing hitting in my mind as far I used the app

Vorteile

I like using Grubhub for ordering food as delivery and takeaways. I enjoy getting the foods I wanted to order from and even get nice deals. I got a free year of GrubHub thanks to Amazon Prime Day days ago.

Nachteile

What I wish that GrubHub can work on is at least have a heads up display for maps what car and what driver is it. I wish it's like on the same page as DoorDash and even for Uber Eats too.

Vorteile

It is very easy to use, its tracker is very accurate, and I get a discount through Amazon Prime.

Nachteile

The fees can be expensive on occasion which can hinder me from using.

Vorteile

GrubHub is constantly improving the food delivery experience.

Nachteile

GrubHub's experience does not feel unique when compared to other apps.

Vorteile

GrubHub is an excellent online food ordering app. It helps save people time who have busy schedules, and it makes it really convenient for people who would prefer to have food delivered right to their door. I also love that there is a numerous amount of restaurants and food options to choose from. The customer service is always phenomenal, and I haven’t had any problems with this app. I would highly recommend it to anyone.

Nachteile

The only thing I can think of is that sometimes it can be a little expensive, but I believe that depends on how much food you are ordering, and how high the demand is.

Vorteile

I usually am always a fan of grubhub for it's ease of getting food delivery though sometimes the delivery drivers are not accurate

Nachteile

Delivery drivers have trouble finding my address, IDK if it's grubhub's fault, the drivers, or their maps software

Vorteile

It allows me to order food for employees in a pandemic with ease

Nachteile

It's costly at points - service fees. It can be unnecessary to pay costs for simply delivery, upon the price of tip already

Vorteile

I love the amount of different restaurants that are nearby and listed, I loved being able to filter orders as well.

Nachteile

It can be very slow to load, especially on the mobile version, and I don't often see any updates to menus when new items are added at different restaurants.

Vorteile

I like that there is a variety of restaurants that participate in this service. It’s easy to use to order food for delivery! And it’s super convenient especially since Covid.

Nachteile

One thing I like least is the cost associated with the delivery. But I do enjoy that there are sometimes special promotions for low or no delivery fee for some restaurants. Sometime thats a driving force of where I’ll order food from.

Vorteile

GrubHub is very easy to use and allows me to order food quickly and with ease. I have not had any issues with this service as of today! Highly recommend GrubHub :)

Nachteile

I honestly do not have anything negative to say about GrubHub! This service does exactly what it’s supposed to do and without any issues surfacing.

Vorteile

It is very convenient to order food online from various restaurants in my area . They will even allow me to see how long the wait time will be when ordering from that restaurant .

Nachteile

I don’t really have any complaints . It’s easy to use , fast, and convenient . Especially on busy weeknights , it’s super convenient to use !

Vorteile

I like the different selections I have to order food.

Nachteile

My orders have never been correct, and always 2-3 hours late. When I contact customer service they tell me I can’t cancel because the food was already ready. No redunds.

Vorteile

Love the ease of ordering food on the app! Great selection of restaurants, and the deliveries have always been on time for me.

Nachteile

Nothing really, this is a great app! Maybe more promos?

Vorteile

I like most about GrubHub is the fast and easy convenient of ordering food and all of the different restaurant options.

Nachteile

There is nothing I don’t like about GrubHub except that it is not as popular.

Vorteile

GrubHub remembers prior orders so making repeat orders is simple.

Nachteile

GrubHub's price markup is slightly more than other competitors.

Vorteile

I love how many options are available on GrubHub....especially in larger cities. I can easily order my lunch or send the menu to coworkers or clients to choose their meal options before I place an order. The site is easy to navigate and I can place an order...even complicated orders in less than 10 minutes.

As a person with Celiac...I like that I can look up restaurants by "gluten free" options.

Nachteile

I wish all the restaurants that have gluten free options, would list them as many times I have to call in to make adjustments to my meal order which is a pain.

While GrubHub has decent prices compared to all the other food deliver services...the fees do deter me from using the service as often as we would like to at our office.

Vorteile

GrubHub is one of the best ideas that software companies have come up with. People are able to order at so many places using this software. Weather you need prescriptions picked up at Walgreen's or you need service at a food store. You just type o it in the search area and all the businesses relation to what you're in need of Will pop up. Its very easy to use. If at any point you in fact find you do need help they have that feature as well, live support. I recommend this to everyone.

Nachteile

I can honestly say with confidence, I've yet to find anything negative to say as of yet about their services.

Vorteile

GrubHub is easy to access, easy to use, and makes the stress of acquiring a meal when you're hungry very minimal. They keep you updated on when your order is ready, and are effective at keeping to their delivery times.

Nachteile

I haven't experienced any challenges with this software.

Vorteile

I like most about GH is their service. GH+ is a fair price, food doesn't cost too much over normal price like uber eats, and the food is almost always on time.

Nachteile

GH+ stores of a franchise don't auto populate if they aren't the closest one to you.

Vorteile

GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more granular level, the ability to search past orders differentiates GrubHub from its competitors. They are also incredibly communicative if an order you've placed requires cancellation, as they send out a text, email, and even call you to notify you. Their additional fees tend to be less than services like Postmates or DoorDash as well.

Nachteile

GrubHub does seem to have a noticeably limited selection of restaurants compared to DoorDash or Postmates. This setback in and of itself may lead me to seek out an alternative food delivery app, considering the majority of its features are comparable, if not identical, to its competitors.

Vorteile

What I like the most about GrubHub is the customer service. They have a chatline that is filled with real people who are ready to help you with whatever issue you may be facing at that current moment. Another thing that I also like about GrubHub is that they were the first and only food delivery service to reach out to a platform (In Grubhub's case, Amazon with Amazon Prime for students) to tackle the convenience issue for students in regards to food delivery. They offer free delivery and promo codes with huge discounts for students that is so helpful and should continue.

Nachteile

What I do like least about GrubHub is the coverage, if that makes sense. Compared to UberEats and DoorDash where drivers are quickly responding to orders placed by customers. I have had to cancel and order and was close to canceling one until customer service found me a driver.

Vorteile

Grubhub offers a large selection of restaurants. Whether you want to eat Italian, American, Mexican, Chinese, Japanese, or Korean, you can order food through Grubhub. And Grubhub's coverage area is also very wide. I have not been to a city where Grubhub cannot be used.

Nachteile

Grubhub is really expensive. First of all, the price of each dish is a certain percentage higher than the price on the restaurant’s menu. Second, you need to pay service fees, shipping, and tips. The price of using Grubhub to order a meal may be 1.5 times that of a meal in a restaurant. Moreover, Grubhub does not support ordering dishes from multiple restaurants at once. Chowbus already supports one-time ordering of dishes from 5 or 6 nearby restaurants, but Grubhub can only order one.

Vorteile

Started using them more during the Pandemic.
Selection is great. You can easily find a place you know, as well as browse through selections.
Once you become a user you will receive the promotions quiet often. $5 off, 7$off, etc.
You can choose delivery or pickup.

Nachteile

I never encountered any issues. I heard someone complaint they do not recieve promotions, but as I mentioned, you only receive them if you order t least once a while.

Vorteile

Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support.

Nachteile

They have added a bunch of new charges and fees which add up with the order. The support has been a bit sketchy at times.

Vorteile

I had surgery in August 2020 and was unable to make dinner or have much use of my arms. A friend of my started a meal train for me and many of my out of town friends sent me Grub Hub gift cards. This was the first time I'd used Grub Hub, as I'm notoriously cheap and didn't want to pay the extra fees for delivery. I have to admit, I about became addicted! The app was super easy to use and had most of my favorite restaurants. It was so nice to have all of those choices at my fingertips, and to have delicious dinners just show up at my door like magic! Every driver did a fabulous job and we had no issues at all. Grub Hub was a lifesaver!

Nachteile

There were a few restaurants I wanted that weren't in the app, but I guess that is the restaurant's choice to participate. I do feel like the fees are too high to use the app too much, but when you are ill or truly can't make or get out to buy food it well worth the price you are paying.

Vorteile

I use this app, web version and mobile version, for ordering food & groceries. Very user friendly and well designed for easy navigation. It uses google map to locate the restaurants, map them and show the distances etc. Payment is very secure and maintains the history of the orders etc.

Nachteile

It expand its ability for next generation interactivity and end to end process should be more smooth and seamless. sometime moving back & forth makes the user little confusing and order need to start from the begining again.

Vorteile

I like the ease of use, and the customer service

Nachteile

Unfortunately, this service does not have a high traffic base and therefore does not add a lot of traffic to our location.

Vorteile

I love the app its super user friendly it walks you through every step on the app and then some if your looking for aside job or even just ordering food I would most definitely do this app all day

Nachteile

cant say anything negative customer service is even on point keep it up grub hub woohoo!!

Vorteile

That I can plan for events and order the menu items from GrubHub anytime before the event or luncheon. If an item is missing or the wrong item delivered, GrubHub quickly refunds you the cost of that item.

Nachteile

I like least that there is no place to enter a general message prior to sending the order to GrubHub. When ordering for a lot of people, there are inevitable changes and requests and it would be helpful to have a section to include that information.

Vorteile

Love the convenience of this app! Ordering food has never been easier.

Nachteile

The only drawback is the sometimes limited available menu items.

Vorteile

I love how prompt the setup process was. They delivered the tablet really fast and they are quick to respond to the emails.

Nachteile

Didn't really find anything I did not like about this software

Vorteile

Easy to use, good descriptions. I get all my groceries from grubhub

Nachteile

Does not always reflect store availability

Vorteile

I love the number of options it offers in my city. I can easily hop on the app and order food to my doorstep in minutes. Super convenient and easy to use, especially since the pandemic.

Nachteile

Sometimes I'm frustrated with the fees. Seem to be excessive sometimes. I've also had restaurants not available to me during normal business hours. Might be an error on the restaurant side of things and not Grubhub though.

Vorteile

What i like the most about this software is that it takes a collection of local restaurants in your area and lets you choose where you want food from.

Nachteile

There is absolutely nothing that i dislike about this software all the features are amazing and the step by step tracking the order is always helpful

Vorteile

How fast you receive an order and giving wait time depending on it

Nachteile

how it has to have its own device for the software

Vorteile

food prices are close to the actual store prices. It is easy to give a tip to your driver. Customer service is very good a resolving issues. There is a large variety of places to chose from.

Nachteile

sometimes there is a hard time finding drivers. A lot of times the food is cold or takes too long to be delivered. If a driver messes up an order you are not able to take your tip back.

Vorteile

Easy to use, stores my information to make ordering quick.

Nachteile

The app works better on my phone that on my PC. On PC, it doesn't scroll back to your place that you were at before you wanted to look at a menu. This should be improved.

Vorteile

The app is easy to navigate around. It has a wide variety of restaurants available. The zip code shows closeby vendors.

Nachteile

GrubHub orders your food from the vendor as though it is you. They do this to avoid paying the service fee. Small businesses suffer as a result of this.

Vorteile

Grubhub allowed us to send meals to people within our organization that were sick at home or were needing care during covid. It was easy to send gift cards for people to order or meals directly from their favorite restaurants to their doorstep. I also like that you can track the driver and notify the person when the meal has arrived.

Nachteile

Sometimes we would encounter that someone couldn't pick up the meal and deliver it to the person if they lived outside a city area. Occasionally, we would have to submit the order twice for someone to pick it up.

Vorteile

What I liked about this software was the variety of restaurants

Nachteile

What can be improved is the wait times,sometimes it goes over

Vorteile

It was able to draw me to customers, it got me to the customer’s address with no problem

Nachteile

I didnt like it when I get called to pick up food just so it will be canceled.

Vorteile

The app has airways been easy to use. They are quick with service. Never had any issues

Nachteile

Love this app. I cannot think of any issues I've had with it.

Vorteile

It is very easy to use, I love that you can track where your order is in the process and how long until it gets to you!

Nachteile

Have not come across any issues with the software.

Vorteile

What I like most about GrubHub is that they have restaurants to offer their customers that other delivery apps don't. I like the restaurants they have because most of them are open past 12 a.m. and sometimes I'm up late at night wanting a quick grub. Their checkout process is fast and quick they don't have as many added fees as other delivery apps and their delivery drivers just drop off my food and leave.

Nachteile

What I like least about GrubHub is when I get to the checkout and I put my card information in they sometimes try to give the delivery driver a $10 tip which I did not click myself. So if I was to not see the tip that they added for the drivers themselves I would have been at a loss for money and very upset.

Vorteile

Live Tracking is the most useful feature. It was an easy software to use. It is also very simple to integrate into business practices.

Nachteile

I feel data entry could be improved. It is difficult sometimes to match up data with time flow entry into software. That can be challenging for integration.

Vorteile

Online ordering is quick and easy. The food descriptions are pretty good and help make it easier to decide what to get.

Nachteile

There could be more pictures of the food or maybe an option to add pictures so it is easier to see what you are ordering.