4,3
Gesamtbewertung
Bewertungen

4,3
Gesamtbewertung
Bewertungen

Nutzerbewertungen zu GrubHub durchsuchen

25 von 124 Bewertungen
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Rachel
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 30.5.2024

Great For Office Ordering

Vorteile

GrubHub is very convenient in that we can order what we want online and send someone to pick it up or have it delivered. These options are highly convenient because we aren't always able leave the office. Sometimes it's a small order, sometimes it's a big order, but nonetheless it's highly useful and efficient. There are so many businesses that use this and it makes for great ordering decisions. We have been using this service for a while now, and it will be used in the future. They are always adding different businesses for us to choose from.

Nachteile

Sometimes a company that we like to order from no longer chooses to be part of the GrubHub. We haven't had to reach out to customer service much, but the one time we did there was a long wait and we were transferred from person to person and it took a very long time to get to the correct person. Once we got with that person out situation was handled properly, but it was getting to that one person which proved to be a bit of a task.

Malarkodi
  • Branche: Versicherung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.4.2024

Door Delivery made easy

Overall is very useful application in day to day life.

Vorteile

Online ordering and tracking is the best part of Grubhub and reaching customer support team is quite easy.

Nachteile

Nothing hitting in my mind as far I used the app

Daimyo
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: Selbstständig
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.7.2022

GrubHub facilitates food delivery

An overall great experience that makes the process or ordering and delivering food simple.

Vorteile

GrubHub is constantly improving the food delivery experience.

Nachteile

GrubHub's experience does not feel unique when compared to other apps.

Miranda
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.8.2021

GrubHub Review

My overall experience with GrubHub has been great. I love using the app whenever I would like food delivered to my door. There’s always so many different types of restaurants to choose from, and my food is always delivered to me very fast and efficient.

Vorteile

GrubHub is an excellent online food ordering app. It helps save people time who have busy schedules, and it makes it really convenient for people who would prefer to have food delivered right to their door. I also love that there is a numerous amount of restaurants and food options to choose from. The customer service is always phenomenal, and I haven’t had any problems with this app. I would highly recommend it to anyone.

Nachteile

The only thing I can think of is that sometimes it can be a little expensive, but I believe that depends on how much food you are ordering, and how high the demand is.

Steffanie
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
1

3
Bewertet am 6.9.2022

It's okay

Vorteile

It makes it convenient to order things, when the have good promos is when I use it to order.

Nachteile

they are way too expensive, my food arrives cold and late most of the time

Ilana
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 16.11.2023

GrubHub is still a strong contender for ordering food

I had a positive experience with GrubHub, overall. I would use it again.

Vorteile

GrubHub was the first food delivery service I tried. The ease of ordering and the clear definition of what you get with each vendor was something I liked.

Nachteile

I got a completely wrong order a couple of times. This is probably not the fault of the app, but of the kitchen staff or driver. However, GrubHub did work with me when I called customer service one of the times.

James
James Mehr Details anzeigen
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 9.9.2021

GH is the best of all the food delivery companies

I use it weekly if not more. I work a ton and its nice to get some food delivered so I don't have to waste time or gas getting out there. Free delivery with GH+ is a huge bonus.

Vorteile

I like most about GH is their service. GH+ is a fair price, food doesn't cost too much over normal price like uber eats, and the food is almost always on time.

Nachteile

GH+ stores of a franchise don't auto populate if they aren't the closest one to you.

April
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 10.8.2021

GrubHub for all your hunger needs

Overall experience has been very great and we are very satisfied with this product

Vorteile

What I like most basically about this software is the ease of use and the compatibility with most devices and the fast ability to get food from a facility to a person or meeting or wherever quickly.

Nachteile

There are a lot of parts of the apps that I think that need improvement. I think the modifications portion of the app is very important. I think the menu portion from each restaurant or facility needs to be updated very frequently. The ability to make changes or substitutions and things like that are not user-friendly. Or they’re not even available.

Kelly
Kelly Mehr Details anzeigen
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.3.2021

A Little Pricey but Was Lifesaver After My Surgery

Overall I enjoyed using GrubHub and I was very sad when my gift cards were gone! I have used it a few times since then, paying everything myself. That should tell you a lot, because as I said earlier, I'm very cheap. I don't normally spend money on something like delivery fees when I can do it myself. But sometimes you just need the convenience of delivery and GrubHub does a great job.

Vorteile

I had surgery in August 2020 and was unable to make dinner or have much use of my arms. A friend of my started a meal train for me and many of my out of town friends sent me Grub Hub gift cards. This was the first time I'd used Grub Hub, as I'm notoriously cheap and didn't want to pay the extra fees for delivery. I have to admit, I about became addicted! The app was super easy to use and had most of my favorite restaurants. It was so nice to have all of those choices at my fingertips, and to have delicious dinners just show up at my door like magic! Every driver did a fabulous job and we had no issues at all. Grub Hub was a lifesaver!

Nachteile

There were a few restaurants I wanted that weren't in the app, but I guess that is the restaurant's choice to participate. I do feel like the fees are too high to use the app too much, but when you are ill or truly can't make or get out to buy food it well worth the price you are paying.

Daja
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 15.7.2021

Helps our business thrive

GrubHub takes care of all of the deliveries, giving us more time to focus on customers and quality

Vorteile

I love that this software takes care of it all, we just have to prepare the food! It manages the drivers and gives us the info we need

Nachteile

Finding a driver can be tricky sometimes, and customer service isn’t empathetic at all, especially when orders have to be remade due to lack of delivery drivers

Christopher
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 10.7.2021

GrubHub Review

My overall experience with GrubHub are very good except when my order is not.rihht

Vorteile

This software has a lot pros because it can order choose food or something, get the order tracking it and have variety of pay methods

Nachteile

Cons sometimes the app get high fees to order something or don't get the order like you want and difficult to get costumer service properly

Kyoko
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
2

3
Bewertet am 15.7.2021

Review for grubhub app

Not great. I don't mind using either GrubHub or UberEats, however I keep using UberEats as it's app is easier to use, and I can apply the giftcard easily.

Vorteile

There is an option for a pick up for the food, which I don't have with my UberEats app.
Pre ordering function is very easy compared to UberEats'

Nachteile

I tried to use a giftcard given by my colleague, and it was very hard to use with phone app-eventually I needed to use my desk top PC.
Compared to UberEats, the phone app offers much more limited deals.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 14.4.2021

Too many hidden fees. The food costs nearly 1.5 times the menu price

I have tried GrubHub, Uber Eats and Doordash, but the services are all overloaded with additional fees that I would really rather not pay. Use them only if convenience is the only thing that matters to you.

Vorteile

The convenience I guess. I mostly use this to order pickup where i don't have to pay all the additional delivery fees, but I can still see the menu at my convenience and place the order.

Nachteile

I wouldn't use GrubHub unless it is absolutely impossible for me to drive down to the restaurant. The fees do not justify the convenience.

Jason Mehr Details anzeigen
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 3.8.2021

My GrubHub review

Vorteile

It was able to draw me to customers, it got me to the customer’s address with no problem

Nachteile

I didnt like it when I get called to pick up food just so it will be canceled.

Jessica
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.11.2020

Great for a night of no cooking, and an excellent client gift

I highly suggest this food delivery method.

Vorteile

GrubHub is a go-to when I don't feel like cooking. We also started using this as client gifts. It is extremely easy to order gift cards and send them virtually to coworkers and clients. We replaced our yearly holiday popcorn gifts with GrubHub gift cards, which is a great move in this pandemic.

Nachteile

The delivery rates can be a little bit high, but the usability is great.

Tonya
  • Branche: Gastgewerbe
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 3.5.2021

Foodies unite!!!

I like grubhub but not any better than uber eats or door dash. I go with whichever app has the best deal or special or if I have a good coupon for any of these apps.

Vorteile

I like that u can get food delivered by places that wouldn’t normally deliver to you. I also enjoy that this app is easy to navigate and easy to use.. all it takes is your order and your card of choice.

Nachteile

I don’t like that they auto renew you for their grub hub pass (for free delivery or special deals) and I dislike how NONE of the drivers that work for grubhub can EVER find my apartment...even though I put VERY specific directions in my profile.. in their defense their Gps has to be awful.

Sama
  • Branche: Forschung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 22.12.2021

review

Vorteile

very user-friendly software and also easy to operate

Nachteile

I liked this software a lot due to its convenience

Desiree
  • Branche: Kosmetik
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 4.12.2021

Grubhub Review

Vorteile

It is fairly easy to use and is easy to navigate

Nachteile

I like it better than other food delivery apps

Josh
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.5.2021

GrubHub Honest Review

Vorteile

I honestly found their user interface to be very easy to use.

Nachteile

Prices of delivery can be expensive at times.

Katelyn
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 18.3.2021

My Go-To Meal Delivery

Overall, I definitely enjoy the app and plan to continue using it pretty frequently.

Vorteile

The app is streamlined and easy to use and the variety and options available to choose from is fantastic. I never have to worry about what’s for dinner.

Nachteile

I’ve had a bit of difficulty with a certain restaurant incorrectly making my food and I struggled to figure out how to fix the situation through the app.

Anna
  • Branche: Versicherung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.3.2022

Good Food Delivery app

Vorteile

It lists local restaurants that makes it convenient to see all (or most) of the options in one place.

Nachteile

The upcharge for food when getting it delivered rather than dining in, and the delivery fees.

Marissa
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 9.4.2021

Easy food delivery

Overall a good experience and the software is simple and straighforward.

Vorteile

Software is easy to use, order and search for restaurants. Good for coordinating multiple orders for multiple people.

Nachteile

Formatting of software could be better and easy to search restaurants through. Additional search preferences would be helpful.

Hajime
  • Branche: Forschung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.9.2022

Reasonable online order/delivery tool

Vorteile

You can order your favorite food online very easily, and the delivery fee is reasonable.

Nachteile

You have to pay tips before getting the food.

Gaurav
  • Branche: Bankwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 3.10.2020

Grubhub Review

Excellent and easy to use

Vorteile

Grubhub is easy to use food delivery service. It helps me find restaurants in my are along with the menu and prices.

Nachteile

Grubhub should provide coverage to larger selection of restaurants

Raulton
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 24.5.2021

Mobile delivery for local restaurants

Vorteile

Allows you to browse local eats that can be delivered.

Nachteile

Interface is clunky. Phone tends to restart app a lot.

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