Procare Solutions – Bewertungsseite 52

Redeemer Review

Once again, our rep was professional, courteous, and extremely helpful! She was easy to work with and took plenty of time to help me out.

customer support Jan 2017

Response time to the ticket was a bit long, we were offline for half the day. Tech was great and issue resolved quickly upon call back.

Service Review

Bob provides an excellent service. He listens, he is knowledgeable and very friendly. The kind of professional you want to work with.

Great!

So far our experience with Sandbox has been great!

Customer service

Customer service once again was fabulous...only downside is the wait, but the service is always 5 stars once you get to talk to them.

Exceptional Service

Staff is very knowledgeable in providing information regarding Procare. Staff was also friendly and helped resolve the Procare issue

Our rep is the best!

Our rep is so helpful and knowledgeable. It's so nice to have someone so kind when trying to navigate a program that is unfamiliar!

procare for kids

this is a very user friendly software program. Easy log on access. There are many great reports that can be run from this program.

LOVE Procare

I absolutely Love Procare! Not only does it make managing accounts easy, it save you time and their customer service is remarkable!

Great customer support

Customer support was awesome and took care of my problem efficiently and quickly. Hold time was a little long, though. 40 minutes

Michelle Garcia

Customer support representative was great. I had a complicated issue and she solved it right away. Would 100% work with her again.

great for child care

Customer Service has always been great when I have needed to use it, has been minimal that I need to but very helpful when I do.

Easy to use and innovative

Customer Service

Michelle was excellent - patient and resolved the issue. She provided great customer service by being polite and understanding.

ProCare is a wonderful tool!

I don't know what we did before ProCare! It's made my job so much easier. It's a great way to handle business efficiently.

Makes tracking attendence a breeze

I use the apps sign in/out feature daily. I love how easy it is to track attendence. Also like the billing/payment features.

Help when needed

I spoke to customer service agent. He was very efficient and timely. It was nice to speak to a person and not be put on hold.

Technical Manager

Great company, pleasure to work with! Outstanding customer support and very easy to use software. The best in the industry!

A Huge Improvement!

It's a huge improvement over the software I previously used.

Accounting Support

The customer rep was wonderful. She was very patience and detailed. Took her time to answer all of our questions.

Great Job from Procare team

had trouble logging in and it was fixed with no problem. The guy also helped me with adding my email to the system.

Some tiny issues that I wish were more "keyboard" friendly, but otherwise, relatively easy to...

Tech support is awesome, he gave me a quick & simple answer to my issue, hope he is paid in cookies, not crumbs!!

Excellent experience!

Very easy to get any and all questions answered- same day which is especially nice when trying to complete billing.

Support is Awesome

Bob from support was great. Very friendly and efficient is helping me solve the problem I was having with Procare.

Wonderful

nothing, its a great software for our program . Still trying to figure out all the tabs for billing and printing the bill at the end of the month

install to new computer

I needed to install procare to a new computer and the tech support person was awesome. The wait was not to bad.

Re-issue a lost payroll check

Procare Tech help was great!!! Helped fix the issue in no time at all. Thank you for walking me through the steps!

technical support

Our rep was a great help in quickly figuring out how to help me. He was very good with instructing me what to do.

Waiting time- awful

While the support team was very helpful, there needs to be more staff on ProCare end to get quicker wait times.

Kinderlime Child Care Software

This software is awesome! My parents just absolutely love being able to sign their kids in and out on the iPad.

Awesome Support Session

Awesome support session. She did a great job. A+++
She helped with the first setup of our touchscreen device.

GREAT CUSTOMER SERVICE!

Whenever I call someone helps me with EXACTLY what I need and even shows me other ways to make my job easy!

Posting charges/payments

Great Customer Service!! Explained everything I needed to know so I could understand! Very Knowledgeable!

Fast Assistance

All representatives have been very helpful and pleasant. Resolve my issues and answer all my questions.

Still a work in progress for myself.

Support assistance is great.
Bob Cook taught me some important steps on posting that I was not aware of.

This software is life changing in this industry!

Amazing customer support from online to the most patient and kindest representative you can hope for!

Director of The Village of Sango

Other computers not connecting with the licensing server computer, needed an update and repair fix app

Our private school uses this product to track pick ups and drop offs

I really don't have any cons. I know when my child is at school and when my child is on the way home.

Very User-Friendly and Great Customer Service!

I really like how it is user friendly! It is pretty easy to navigate once you get started.

Wonderful customer service

Received excellent customer service from Michelle Garcia this morning. Thanks so much for your help!

Good interface. Easy to figure out.

We have just started with Sandbox. So far we like it.

Payroll Pops!

Answers to all those sneaky payroll questions are a snap with Procare Payroll.

Customer Service Review

Josh was very patient with me when fixing a program corruption in the Touch computer at my center.

Benji was very helpful

I would like additional training so I can use the different features that are available.

Great!

Kinderlime has made record-keeping for our school's child care so simple!

Awesome, easy to use, Parents & Staff love it!

BOB is #1! He always helps me with whatever we have going on! I love him!

procare

Okay

Randall and Michelle are very helpful and have great customer service.

Awesome!!!!

Always great and if I have a problem
And ask for help I get it!!!

Michelle was extremely patient with me! I got all the answers to my questions. Very happy.