Smoobu

Vorteile

Sehr gutes Preis Leistungsverhältnis, deutscher Support

Nachteile

Webbaukasten könnte mehr individuelle Möglichkeiten geben

Vorteile

It help to intergate all my property across all platform and really save lots of time with the monitor of inventory availability

Nachteile

There are a few time when the system fail to sync with other platform and we end up having to sort out all the double booking with lot of hassle. But generally their customer service are very fast to response and also help to resolve the issue.

In Betracht gezogene Alternativen

Guesty Lite

Gründe für den Wechsel zu Smoobu

Guetsy is A popular choice for larger property managers, Guesty offers a comprehensive suite of features, including advanced automation, dynamic pricing, and robust reporting, but is more pricey

Vorteile

Links calendars (Airbnb, Booking.com and others)
Guest guide (but can send link only, not a hyperlinked text ie: View our Guest Guide
Auto messaging
Contact list (incl. email addresses (only with few, not all guests) and phone numbers) of past guests.
Website builder, including booking system and payment gateway
Invoices
Can link with other applications
Shows metrics
Reasonably priced

Nachteile

• Messaging: No option to archive messages currently.
• No push notifications from Airbnb & Booking to the Smoobu app when a guest (Airbnb) sends an enquiry only (before they book) I do not receive this into my Smoobu messages.
• when a guest books and the booking confirmation email is sent, it does not appear in my Smoobu message inbox either so I dont see the communication trail.
• Attachments on messages, it is not possible as portals like Airbnb and Booking.com block messages with these.
• As we are still sending messages through their connections, we have to abide by their rules.
• For now, it's just text for messaging - which is why we offer the Guest Guide as a workaround to help you
• Cannot re-order item in Guest Guide
• Font size formating in Guest Guide does not work for me

Vorteile

Smoobu app is a good starting point for anyone who want to give a chanel mannager a try.We currently have 27 properties and all of them are managed through smoobu. Website is built through smoobu (you can check it - www.poloapartments.lt)As a user for more than 3 years, I can recommend this program as it is easy to use, responsive and gives us a lot of functions.The price is very good compared to all other chanel managers.

Nachteile

However, there are flaws. For example, our website is built on 3 different languages, while smoobu check-out is only in one language. I have personally been requesting this change for more than 1 year. No progress. (To add, they do boast that they adapt their program to their clients needs).Some times there are maintanances that make the smoobu completely offline. If it happens in a busy period, you might get double bookings.The invoices just as the check-out page is only in English with no other language choices.When uploading a property to smoobu, there are only a few ammenities to select. There is no free parking selection window. It is very important to have.To add, smoobu engine does no allow to select the amount of children or pets. It only allows selecting adults.There a

Vorteile

Fantastic layout, easy to understand basic functions

Nachteile

Sometimes it’s quite complicated to do some tasks and the guides available rarely are helpful.

Vorteile

Pas grand chose . Ni plus ni moins qu un autre logiciel.

Nachteile

augmentations de tarifs exagérées répétées , 50 % d'augmentation en janvier 2023
20 % d'augmentation en janvier 2025
Ne vous fiez surtout pas a leurs prix !

Vorteile

Le guide voyageur est super.
Facilité de connecter des applications tierces

Nachteile

Impossible de connecter plusieurs comptes stripe
Pas d appli pour les femmes de menage
Imprecisions sur les données tarifaires des resas sur l export

Vorteile

The speed of the synchronisation, the ease of use and the customer service team are amazing to help resolve any issues.

Nachteile

There are some features that could be more advance e.g. scheduling a conditions email would save more time than some manual work I need to do.

Vorteile

The ability to combine any booking from any location in the world

Nachteile

When you book it doesn't give you the option to add anybody but an adult

Vorteile

Simple when it works, but unfortunately that doesn't last long

Nachteile

Regularly disconnects channel management price sync with Expedia/VRBO. Support on the latest disconnect May 2023 has gone weeks with no solution or update. I'm researching alternative platforms and warning others.

Vorteile

Prestanti, presenti, accoglienti. Super professionali, channel manager impressionante, super esaustivo e sicuramente indispensabile

Nachteile

Nulla assolutamente nulla.

Vorteile

I have tried a lot of software but I lasted for more than two years in smoobu. Easy to use software and no limitations to connect in all channels. Synching the room rates and blocking and unblocking the dates were so easy too. Management of Smoobu are easy to deal with, as well. I highly recommended smoobu software.

Nachteile

Change the daily rates is still manual. I would like to recommend to just a click and it will apply to the certain period.

Vorteile

Once it's set up, it is absolutely indispensable and critical to organize and coordinate a vacation rental.

Nachteile

Nothing really... All questions are answered quickly and they continue to add additional features.

Vorteile

Best software I have used so far for Vacation Rentals. Very user friendly. Easy to set up. Well thought infrastructure.

Nachteile

Everything works perfect, so nothing that we don't like.

In Betracht gezogene Alternativen

Hostify und Guesty Lite

Gründe für den Wechsel zu Smoobu

Trial period

Vorteile

El precio es de lo más competitivo que existe en el mercado

Nachteile

Tuvimos varios problemas de conectividad con el channel manager. Eso nos generó situaciones de overbooking y reservas en temporada alta a precios de temporada baja en diferentes otas.

Smoobu decidió que el fallo no estaba en su sistema, sino en las otas, no contribuyendo ni dando solución al problema.

Vorteile

The integration with other travel agencies was seamless, the platform was very user-friendly, and their customer service department immediately provided feedback if there were any questions.

Nachteile

I feel that I'm under-utilizing all of the software's tools for lack of information on all of its features.

Vorteile

The feature that was most impactful is the ability to sync calendars from Airnbn, VRBO onto one calendar that was used to interface on my personal website for my short term rental property. Very good value for the functionality and service provided. Excellent customer service. All questions were answered in timely, clear and helpful manner.

Nachteile

There were a couple of times when I needed to contact Smoobu as canceled reservations on Airbnb do not automatically clear on the Smoobu system. Once I realized it was necessary to double check my main calendar after a guest canceled, it wasn't a problem.

Vorteile

Easy to integrate channels, stable, good app and good value. Update all channels in 1 place.

Nachteile

Remembering to make changes such as blocks only in Smoobu is tough and you risk double bookings.

In Betracht gezogene Alternativen

Hostfully Property Management Platform

Gründe für den Wechsel zu Smoobu

Cost and functionality. Still use hostfully for guestbook.

Vorteile

It's soooo easy to use and the team are so responsive when trying to figure out the day2day runnings!

Nachteile

Nothing is difficult with this it's so easy.

Vorteile

Ease of use and when COVID hit the top three global companies taking proaction to help the customer.

Nachteile

So minor, and so American, lol. Would be great to have option for date format choice with month first for us thick headed Americans.

Vorteile

Smoobu, software veloce, intuitivo e completo

Nachteile

lo consiglio a chi come me deve gestire diverse streutture ricettive

Vorteile

Perfetto per la sincronizzazione dei calendari, prezzi e ogni aspetto delle proprie unità.Facilita il lavoro e rende il tutto professionale

Nachteile

Nessun appunto al riguardo.Ho trovato tutto perfetto

Vorteile

Very good customer service. And for the most part easy to navigate.

Nachteile

I don't like the way the messaging works. The messages to VRBO bookings are sent via email and not entered into the VRBO app. And VRBO booking is not downloaded like Airbnb with all the details. I was disappointed with this. I think it is a bit outdated.

Vorteile

The most we like is the customer services

Nachteile

We have difficulty with the management of the rates

Vorteile

Easy to use, great dashboard, website builder works great

Nachteile

Reporting less robust than competition, no mobile app

Vorteile

Simple live integration with AirBnB and other booking platforms

Nachteile

Website publishing tool is a little basic

Vorteile

Easy to manage several properties.
European development, so date and currency format supported.
Excellent support.
App for smartphone available.

Nachteile

Have not found any.
Perhaps the subscription fee should be lower for one man and a dog operations.